Purchased a brand new in box unit from their eBay store. Unit failed after 2 years. Reached out to he manufacturer to use the units 5 year warranty. Was asked for the serial number only to discover the SN was removed from the unit. Discount Electronics informed me that this unit was not really new and that they removed the stickers with some bogus excuse.Shy away from this business as they are actively engaging on warranty fraud, repairing and reselling items as new.
I bought a new in box dehumidifier that the manufacturer has a 5 year warranty. It failed after a year and contacted fridadaire and they were going to exchange it for free and said I needed to register it as we were talking. I gave them the serial number and after a long hold they came back on and said that serial number was already registered to someone else who bought it at Best buy. Said the warranty is not transferable. So I called discount electronics to see if they would make it right. I had to leave messages and they never returned my call. I would appreciate if they would return my call.
I recently bought a dehumidifier new out of the box there. Works great and at a great price. In and out no problems. Limited selection, do your research first, know what style size and features you want. Seller was no nonsense but who cares. Pay cash for a little discount.
If your looking for new but not the cost this is the place. I had an issue with the dehumidifier and they replaced the part immediately. Unfortunately I had to drive both ways again, which was a distance, but the service is great.
Nice people and the prices are great. They do a good job of making sure you get all the parts and are helpful if something doesnt work.
This place is amazing! You can buy new appliances for a fraction of their retail price. I wish more places like this existed in our local communitys! If you buy there you are guaranteed to save lots of money!!!
If zero stars was available thats what I would score them. Worst costumer service Ive ever seen, went in to get a delonghi that I found online from this place, traveled 40 minutes to get one and brought it home. I hooked it all up and it blew hot air, I called and he said I was wrong. So I just told him I was taking it back and wanted one that blew cold air? I went and he said I must have dropped it and broke it? I explained I hadnt and he seemed to argue about how there was no other way it would not work? Then he gave me one that I made him plug in and make sure it blew cold air. But when I brought it home there was so much water that the machine was producing that the machine was shutting off every 30 minutes or less. Called him and he said to buy a tube, I bought a tube that I connected to it. But the machine had to be on a dresser so the water could flow downhill out of the machine. Which was then pointless since the air pushed upward. I took it back and the owner gave me so much disrespect when I asked for my full refund. I will never be buying from them again, such a big waste of time and clearly they dont care about customers. Rude disrespectful owner. Never again. I would never recommend this place to anyone. Id rather pay full price, then waste my time with this place.
The place was a bit of a mess and chaotic, but I did get helped and loaded up quickly. We Got an offbrand window unit, and its barely hanging on a year later. Its getting a lot of use, but we hope it lasts for the rest of the summer.I will probably go to Craigslist or Facebook for a used unit, instead of buying a new, offbrand one again.
Perfect!
Great prices