Recommend avoiding. Main complaints: they replaced valves, but I ended up having to replace valves and pump a few months later (they only did half the job that was required and it cost me $3k); they installed a faulty canister they had me buy from a 3rd party and then I had to replace it a few months later for around $800. Go somewhere else that has professionals!
Broke down while driving. Is a frustrating experience, but knowing the tow truck was going to take my car somewhere that I trust to care for my car. Be fair and honest and helpful, gives me some relief in the situation. Thank you meineke
I’ve never been to an auto shop before so I was very nervous. They made me feel very safe and taken care of. They were kind, helpful, and timely. My truck feels so much better to drive and I’ll only be coming here next time I need something done!
Very happy with the service provided. Will return
Very courteous and professional. Such a nice experience compared to other mechanics in the area. I will return and would recommend the LaPlata Meineke for fair and ethical service.
Couldn’t get better service anywhere if you tried! Cheapest in Charles county! Had me in and out in no time! They literally had my stock exhaust off and my custom exhaust on within 1hr! Great service!
Great customer service. They always take care of me when I roll in with any issues.
This shop really stepped up and helped me when my AC went out. Diagnosed my problem at no cost and was able to get me in the next day. They completed the repairs when they said they would at the price quoted. Very professional and addressed all my concerns. I recommend this shop.
They did what they said they would do at the price they said it would be. No hassle, no surprises. Staff was very personable.
Definitely recommend to anyone in need of car service. Great guys.
I needed new bearings, brake pads, and normal oil + service. Staff was outstanding. Made all necessary repairs and very affordable
They did an outstanding job, this is the only place I’ll bring my car to.
James was very good and professional. He took his time and our vintage 69 Beetle runs great now. Highly recommend him.
The workers were very kind and quick. I was out of there in less then 30 minutes.
No matter what issue I have with my vehicle or my sons car, Aaron and Phil have been awesome. Great customer service, no hidden or surprise fees. They explain the problem, give options and costs up front. I trust them and would recommend them to my friends.
Was very satisfied with this location, James was very helpful and very polite, I would definitely recommend this location
I loved my experience here. They took excellent care of my Audi Q7. Supporting local small businesses is extremely important and when you receive service at like this it is a joy to do so!
I took my car in after having some issues with my brakes. Jiffy lube had replaced them earlier but not correctly. I took it here because the owner is amazing and doesnt try and sell you things you dont need. He fixed my brakes in about 2 hours and even double checked. He knows what he is doing and the customer service is impeccable. I will always take my car here.
Excellent customer service in and out brakes are running like a champ.
They do good work and their customer service is outstanding. We have had two cars repaired there: one had transmission issues and the other needed major HVAC repair. It’s hard to find a good mechanic you can trust. We wouldn’t go anywhere else.
Absolutely the best experience i’ve had at an auto repair shop. I told the man at the desk (who turned out to be the owner) that I had a low tire and asked him to check it out, he immediately knew what was wrong and asked me to leave the tire with him for a few hours, I left the tire with him and when I came back, not only was it fixed, but the owner offered me a bratwurst off of the grill at the shop. So not only did he plug a hole in my tire for a extraordinarily low price, he also fed me! The atmosphere of this shop is great, the mechanics are extremely knowledgeable and helpful, and id hands down recommend it to anyone. Definitely plan on returning
Great staff, high quality repairs, fast and friendly service. Wouldnt hesitate to take my vehicle there for any type of service again!!
These guys are always good to me and my vehicles. Been using them for years and they continue to always complete the job in a timely manner. Customer service is great and they know their way around vehicles. I would definitely recommend their services at this location.
The service was great quick and in my price rang
I have had 4 different vehicles worked on at that location. Only a few minor issues that were corrected by them in a reasonable time.
I always have a great experience!! Always friendly and courteous. Wont take my car any place else!
I didnt wait long for my service, I was treated really good, I will go there again
Overall experience can be described only as exceptional car repair service.Wouldnt go anywhere else for car repair.
Straight forward, willing to install out of store parts, honest and quick. Solid spot
These guys were great! New to MD and needed my tail pipe extended to pass inspection. They worked something out on the spot for a fair price.Exceeded my expectations sure!
Always good service!
Great business, did an excellent job installing my door handle and was fast!
Very professional, I arrived early, they were Able to see me, got the parts ordered and installed well before the anticipated wait time and within the cost estimate!
Excellent customer service the Mechanics Arron, Phil and Ronny very hospitable took care of my issues with my vehicle in a Timely manner and cost of Repairs was very Reasonable compare to coat I got from other Places.
Had a walk-in issue today(caliper locked up). The people there were more than helpful with a great price as well as amazing customer service.
Was able to get my tire patched and back on the road quickly. He also checked the rest of my tires and made sure all were safe and ready for the road. Definitely will be back here again if I have car troubles.
Tailored to my need, friendly, and quick.
Staff was friendly, professional and worked hard to get my tires done quickly knowing I was from out of town and didn’t have much time to wait. As a last minute walk in you don’t expect to be treated this well but they acted like I was their only customer.
My car was having issues with the temperature in my car. My car would start to overheat after driving it for a small amount of time. I called the car care Center and they swiftly help me diagnose the problem and I dropped my car off at the location and spoke with a representative named Aaron he was really cool and helped get my car situated. The labor and parts only took a day and the price was cheap. They will call you if they find something else wrong with your vehicle, And they will explain it to you thoroughly so you understand what it is they found.
Very good work. Good people. Will use again
Broke down with no warning right in front of the La Plata location. Limped my Pathfinder into the parking lot and asked for some help. Aaron dropped everything and got our car safely in to see what happened. He quickly diagnosed alternator issues. While not a cheap repair, he earned our business with how straight forward and rapid his shop could help us out. He called me at the moment the work was completed so he could give me feedback in real time since there was some concern it may be a transmission problem too. Thankfully it wasn’t and I’m back on the road.Going forward, I will use this business again because of the job they did and the customer service provided by Aaron.
Great shop!By recommendation I had a tune-up completed on my 17 Jetta earlier in 2020. It was an effortless process on my end and reasonably priced. Over the last few months I had odd issues with my car and Aaron has gone above and beyond to diagnose and fix the problems.Im glad I gave them a shot and will use them again. Thank you
Aaron and Phil were very courteous and professional, they literally saved my families life. I had a faulty bearing and hub assembly incorrectly installed by a former vendor Mr.Tire Waldorf 3months ago which affected braking power and suspension on my front end. I originally brought the vehicle in for brake work, if I would have driven the vehicle on the highway, I could have no correction would have lost an axle. Aaron promptly notified me once he identified the issue. I was a little late in picking the vehicle up, but they waited and now all is good. Kudos to Aaron and Phil, Meineke Laplata is my new repair facility.Sincerely Roark
Wonderful experience. Will use them in the future .They were able to get my oil change done in time for me to make it down the road for parent teacher conferences . Did not pay an arm and a leg for the synthetic blend that I need. Even was able to use a coupon :) ( who doesn’t like to save money ) & to top it all off he filled up my windshield wiper fluid and topped off my tires air pressure . So happy I decided to give this Great place a try !
I had such a great experience! The customer service was amazing and everyone was so helpful and kind! Thank you so much
This shop has awesome people who will take good care of you and your vehicle. They are reasonably priced and do quality work. Also, they will not take advantage of you.
They are my go to for any car issues. the whole team from Aaron, Phil and Ronnie are great. they never over sell and are always honest and reasonable.
The work met my expectations and I am very Happy with the results and I will use this shop for future work on my truck.
Quick Professional Service. Reasonable price. Great place to bring your vehicle.
There truly arent enough good things to say about these guys, its nice to have finally found a set of reliable mechanics. Aaron, Ronie, and Phil are all phenomenal. They are quick with service, always helpful, friendly, and have fair prices. Thank you guys for running a shop I always feel at ease with when dropping my car off!
1st visit, CS was good, questions were answered responsively. Workwas completed within my timeframe. I think I am a returning customer!
Guy was very helpful and very informative about my vehicle
Happy witb service.
So apparently my account was hacked by someone who thought it was funny to leave a bad review in my name.Well I did get a minor tune up there the other week and things are just fine. The staff was friendly and courteous and Im going back this week to get the AC fixed.
Excellent prompt service-- did not over charge.
Fast and efficient services! VERY great customer service
I came needing an oil change but also had an oil leak- likely needing some gaskets replaced. Not only was I quoted a reasonable price, but was updated twice about my car’s status while in the shop. The staff was friendly and inviting. I have an old van and know there needs to be more maintenance in the coming months. The staff shared the top priorities but didn’t pressure me. I will absolutely be back for the recommended maintenance!
Halfway through a 40 hour road trip from Canada to Florida I needed a rear brake job (pads and rotors both sides). I pulled into the Meineke shop in La Plata MD. Within minutes the shop crew had diagnosed the problem and provided a quote which I accepted. Parts were ordered and tear down commenced. Installation started as soon as the parts arrived. A final road test and I was back on my way South. The entire fix took 1.5 hours - hardly a blip in the grand scheme of things.The crew was super friendly and accommodating. Couldn’t have been a better experience.Don MacDonald
Phil did an excellent job fixing my break issues. Im a repeat customer and will continue to come back.
I’ve gone to Ronnie at Minekee for about 4 years with all of our cars. Always great workmanship and fairly priced. This week my wife’s BMW had a screwdriver in the run flat and Mr. Tire wanted to just sale me a tire when I only needed a patch for the hole. Mr. Tire told me that the patch won’t hold, even though they do, so we left to see Ronnie. Aaron, a European vehicle expert had the tire patched and out the door in 30 minutes. I highly recommend Ronnie and Aaron At Minekee.
They are always so helpful, friendly and affordable. Aaron is awesome. I have never had a mechanic with customer service before and I definitely will be using them in the future!
I went here because my moms friend said that one of my tires was dry rotted and thus I had to get it replaced. One of the employees came to check the tires after I waited for no more than a minute or so when there was a full parking lot and he said that I shouldnt waste my money because they were simply going through weather checking. He could have made a killing off of me but instead he was honest and sent me on my way. Such wonderful people!
They did a very good job on my truck and I will be using them for now on thank you very much.
I always feel confident it taking my car here for repair. They get the job done right every time.
Good guys, good service
Very professional and efficent
The guys were very upfront and honest and even drove me back to my house while my car was being worked on! I highly recommend
These great guys get things done! They are very accessible and kind. Been using Meineke LaPlata for 4 years and Ive always been satisfied with how they complete the service of our cars.
The best mechanics and very knowledgeable. Great prices I refer everybody to them. They do all my work to my car. Phil is the best mechanic out there.
Friendly and honest staff. Very knowledgeable
They did a great job
Fantastic experience and service all around! They gave me a ride while the repairs were being done and took care of the repairs as fast as could be expected. Did a great job on my car and customer service was superb! Will definitely come back again when needed.
I love taking my car to meineke in LaPlata, Md. I know Im in good hands and they always try to fit me in whenever I stop by. Thank you to Aaron and Phil for always looking out for me! 😀
I called on Tuesday and was able to get an appointment on Wednesday, even though it was not indicated in their system, he took my car in and I was out within an hour. Every one was courteous and I felt very comfortable. I will certainly bring my car for service.
My 2017 Fiat had squeaky brakes so I took it in for service. Aaron was so knowledgeable about my car that we trusted him and his team to complete a diagnostic on the car. He was honest and didnt oversell any service. We felt so comfortable with him my husband took his Volkswagen in the next week! So please stop in and shop local!!
Had a complete B service done today. Cant say enough great things about this center! Fast expert service and the education about what this car, Mercedes CLA250, can really do was beyond description. Theyve earned my trust and more importantly my business. Thanks guys for outstanding service.
Staff at laplata location is knowledgeable and honest. I recommend this shop to anybody who wants a good experience.Thanks,Red and black charger
I was not expecting to get my car back so quickly. But they installed a condenser in one day. The service men who waited on me were always courteous.
Excellent service, Arron and the guys go out of there way to assist the customer in any way they can. Most knowledgeable bunch of mechanics that I have encountered in a very long time. If you are looking to have your vehicle serviced,and you want a fair and honest opinion and great service stop by and have a conversation you will be glad that you didThanks for everything guys. Courtland Lomax.
Very friendly and knowledgeable staff. Took care of my car quickly and saved me over 700$ from what another shop quoted me.
Professional and upfront
Highly recommend this location. Excellent customer service. Superior work. Thanks so much for changing our water pump and fan belt and saving us from a near disaster. You guys rock!
Aaron was fantastic ! Not only with customer service but with timely and efficient repair. I will recommend Meineke to all my friends ! A great experience
Good service, quick, personable
Aaron, Ronnie and Phil are the BEST! They always get my vehicles back into superb condition.
Had a Borla catback installed on my new Mustang GT. Aaron is great and always excellent customer service. Definitely recommend this shop and crew.
They were EXCELLANT
People are friendly and service is responsive and always timely. I’ve been using this location for years with great success
Always super fast and at good price. All the guys there are friendly and very helpful!
Very friendly environment
Kind workers and quick service.
Veterans day special free oil change. Everyone was friendly including the customers. Had a good time there. Service was fast.
We have worked with Ronnie and his team for years, and the reasons why have not changed in that time; Their honesty, professionalism and attention to detail, combined with their unmatched customer service are a few of the reasons why we will continue to give them our business going forward.
We have always gotten great service from this location, Aaron and the other staff alway take good care of our 2 hybrids.
Today, my first time coming down to this Meineke. I had an excellent experience here at this shop. Aaron took great care of me. I left VW dealership upset, I came to Meineke and met Aaron & he took care of the problem. I left the place with a big smile on my face. I would recommend all my friends to come here, and I would refer them to Aaron. Thanks Aaron. He was very knowledgeable and very reasonable.- Black VW Passat 2013 (Headlight Issue)Thanksssssssss
Fast and helpful! My AC wasnt working, and he recharged it and I had it back within a few hours. I go back in 7 days to make sure the Freon isnt leaking out anywhere (at no charge). I will definitely be going back if I have anymore issues.
The original Dr. Phil from Accokeek is here!
Drops car off at 730am. Show up at 430, looks like they just pulled car in. Finish mounting and balancing 4 tires at 6PM (all that was needed done to my car since 730am). 9hrs of my car sitting and 1.5hrs for a simple 25 minute job.
Detail oriented and knowledgeable! Great customer service. Always happy to help!
Great service, no price gouging. I will be returning for more work!!!