The best customer service I’ve ever received with car issues!! He is so flexible and willing to tailor to customers’ needs - 5 STARS!
RW collisioin center did a lovely job in repairs bumber and chrome molding on my Benetley Flying Spur! Many thanks!!
Took over seven months to order a replacement mirror. Had to go in multiple times to finally get him to order it. Finally ordered it and it was the wrong one, two different times. Extremely unprofessional.
Very nice guy!
Rick is honest, up front about things and fast turn around. He was good about returning calls, and on time estimate. Repair was great. One thing I noticed when he was outside turning a vehicle back over to its owner... Several people honked and waved at him while driving past. If you meet him you will instantly like him!
Rick is awesome! He is so polite and knowledgeable about what he does. I had a pretty deep scratch in the side of my car and he was able to have it fixed for me within a week. My car looks good as new! RW Collision provides great customer service and quality car repair. Overall, I am extremely happy with my experience and would recommend RW Collision to others without hesitation.
Such a good soul. Fairest price youll get. Best service. Timely. 10/10 would recommend.
Excellent workmanship, very fair price!
Rick does a great job! He was able to fully repair and replace components to fix my car for several hundred less than the competition! I will definitely use his services again!
RW is great man he did a great job but the repair took a bit longer then we had hoped
Six months and this shop could not get around to replacing a broken tail light
This is a story about trust and honesty...While at Purdue, my daughter had a “run-in” with a pole, again...Being out of town and knowing no one in Lafayette for body work, I was searching online and came across RW Collision Center. Based solely on their website and reviews and its close proximity to the campus, I gave them a call.A gentleman named Rick (who, after several conversations I deduced was the owner) answered the phone and after I explained the situation, we discussed options and I found he was very sincere and open about his business and empathetic to my plight as we discussed our daughters and driving. He said to just have her bring it by. Accidents happen...Rick even called me back the following day to ensure my daughter made an appointment for the initial estimate just so he wouldn’t miss her, because of her crazy class schedule.I wanted initially to pay out of pocket and Rick was willing to work with me on getting the best deal for parts while doing great work. After I saw the pics of the damage I knew it would have to be filed to insurance... both doors needed replacing.Rick cleaned up the car in order not to miss anything and made a full list of all that needed to be done, and we discussed that in detail.I called State Farm who came to the shop the following day and approved everything.Paid the claim almost immediately, and though I thought the check was sent to Rick, it was not.Rick ordered the parts anyway and started work.I went to pick up my daughter for Spring Break and when she returned, her car was ready and looking brand new. Rick sent me a pic when it was finished and she was beautiful. Although Rick and I never crossed paths, I could tell just by talking with him he was a decent individual and he proved that in both actions and words.His timely, professional work shows both his expertise and pride in his business. He kept me informed every step of the way, which proved to me his commitment and honesty.PLEASE... if anyone looking for collision repair comes across this review, do yourself a favor and consider contacting Rick at RW collision center. He always answers the phone. Seriously.And so I bear witness without request or by undue arm twisting, most sincerely...Scott SlavenBloomington, IN
Delayed my order.. come the first time check the price. But second time rise up price.
Excellent experience!
The guys are hard working, honest, and fast. Their prices are reasonable.
Very nice man did awesome job
Hard work again and again for performance and professional services rendered.