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Lafayette Hearing Center
823 Park E Blvd Ste H, Lafayette, IN 47905, United States
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Lafayette Hearing Center
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Be
Review №1

Andrea Gray, is not only an experienced and well informed Audiologist, she is kind, patient and a wonderful listener. Andrea has spent much time with me on a particular issue I deal with and never looses her calm. I highly recommend Andrea Gray if you need a competent and caring Audiologist.The office is lovely as well.

wi
Review №2

As a first time wearer of hearing aids I was impressed with the professional friendly service I was provided. Dr. Molly was very patient & through explaining all my questions in a friendly and understanding way. The entire staff is a great group of people. Highly recommend!!Steve Runkle

Di
Review №3

Could not be more pleased with the Lafayette Hearing Center. Dr. Susan and the entire staff are passionate about wanting the very best for their patients. Wonderful staff, wonderful care, and highly recommend

Ma
Review №4

Ive worn hearing aids for many years provided by several different offices. I was unreservedly recommended to the Lafayette Hearing Center by a friend who is a current patient. My experience there over the past several weeks has been by far the most satisfying and successful Ive encountered. The staff is very professional and capable, providing information and scheduling in support of the audiologists. Molly Merten made the examination of my condition, and the selection, configuration, and tuning of my new instruments very pleasant and efficient. She was attentive to my needs, providing answers and appointments and follow-up phone calls as needed during my first few weeks with my new hearing aids. The Centers business model is very open and no-pressure when discussing hearing aid options, providing a generous trial period during which new instruments can be tuned as often as needed, exchanged, or finally not chosen if improvements are not realized. Now, like my friend before me, I would highly recommend Lafayette Hearing Center for those considering hearing aids for the first time, and for those experienced users needing to upgrade.

Cy
Review №5

Lafayette Hearing Center is awesome. The staff is very helpful and friendly. Dr. Molly is patient and very kind. She helped me figure out which hearing aids would work best for me - even let me try out different ones. Then after I had decided on some and put a deposit down, I got information from my new insurance company that if I went thru their provider, it would save me almost $3,000. When I told Dr. Molly that I was going to go with another provider because of insurance, she was very gracious and understanding. They gave me my money back and said they were there if I ever needed them. I wish they were a provider for my insurance company. I highly recommend them!

Ca
Review №6

My cousin told me that she had a great experience with Andrea Gray so when I needed hearing aids, I went to her. I had fantastic service. The best part is that she actually listens to you and then takes that into consideration to make your hearing aids especially for you. My husband got his hearing aids at other place, but she also helped him. She took as much time each visit to make them feel better and also helped me with the app on my phone for the hearing aids.

Ne
Review №7

Molly was all that a professional should be: friendly, knowledgeable, honest, caring and took all the time needed to satisfy our needs/questions. It was an excellent experience.

Ka
Review №8

I needed some testing and attention for some hearing problems. I scheduled an appointment with Susan Taulia at Lafayette Hearing Center. I was very impressed with the excellent care i received from the moment i arrived. The front staff was very friendly and professional. My appointment with Susan Taulia, Au.D. was extremely helpful and very thorough in identifying my issues and how to deal with them. She was compassionate and professional. Susan was truly concerned with my problems and how best to deal with them. I felt very cared for. I would highly recommend Lafayette Hearing Center and Susan Taulia, Au.D.

Ke
Review №9

I do not normally review things as it is somewhat difficult for me to articulate and type my thoughts at times. HOWEVER, I am gladly willing to describe the wonderful experience I have had with Andrea Gray over the past several months.I was diagnosed with a Vestibular Schwanomma on the right side of my brain this past June (2020). The benign tumor was putting pressure on the 8th cranial nerve in my brain causing significant hearing loss in my right ear. In addition, I have deficits from previous brain surgeries and treatments which makes my case a difficult one to treat.Since July, 2020, Andrea and the staff have worked to provide me the best care and hearing equipment to allow me to have a better quality of life, in addition to significant improvements to help my work career as an IT Engineer working remotely due to the Covid crisis.Since my hearing fluctuates due to the treatments I received for the tumor, Andrea continues to monitor and adjust my hearing devices and hearing programs for them in order to provide consistency in my hearing as my physical symptoms and hearing levels respond to the treatment.In short, I cant thank them enough for their support and treatment!

Sh
Review №10

My experience at Lafayette Hearing Center has been awesome!! From the second I walked into the door for my hearing test theyve been so helpful. Wearing hearing aides wasnt on my radar but Ive got them. Definitely needed them. Thank you Dr. Molly Merten!! I would recommend them 100%!!

Ra
Review №11

Professional and thorough exams and services. Andrea Gray goes the extra mile to serve our needs. Listens to our concerns and makes needed adjustments.Then follows up by personally checking in with us. Thus a 5 star rating.

St
Review №12

Very caring and keeps me informed about my hearing. Would recommend without hesitation. They are very helpful and always treat you very with courtesy and respect.

Ba
Review №13

Andrea did an excellent job of explaining how to use the hearing aid. She is very professional and Im very satisfied with the hearing aid.

Ro
Review №14

Great service and competent service delivery!

Ma
Review №15

My 93-year-old mother wedged the battery into her hearing aid and it couldnt be retrieved. It was during the holidays and the office was closing for several days but Susie quickly replaced the battery and the cage and saved mom from several days of not being able to hear. Made our holidays much more pleasant. Highly recommended.

Ro
Review №16

Very professional. Willing to spend the time to explain your every question. Very friendly staff overall, although my personal experience has been mostly with Dr Susan Talia. Very satisfied with the results of using my first set of hearing aids.

Je
Review №17

These people care about your ability to hear, period. Having been a patient since 1990, I can say that the follow-up care they offer is outstanding.

De
Review №18

I have been so pleased with my experience at the Lafayette Hearing Center. I can’t say enough about Andrea Gray, who was highly professional in her evaluation and compassionate and caring in her interactions with me. I would highly recommend both Andrea and the Center!

ja
Review №19

After a thorough evaluation of my hearing discrepancy, Susan Tauliaprogrammed my hearing aids that I have had for 3 years. I now have much better control of the aides functions. I am now hearing the best.

Ca
Review №20

Im so pleased with my care there and dont even mind the drive from Crawfordsville. That is really saying something because I live about a 3 minute drive from a well thought of audiologist in town. I often recommend you to friends, stressing that you give your clients as much time as is needed each time you visit.

St
Review №21

My dad is 90 and is hearing impaired. I googled hearing centers and Lafayette Hearing Center came up with 28 Google Reviews, 27 with a 5 rating and 1 with a 4 rating. Outstanding! I immediately called them to make an appt but they were booked through the following week, and I was only in town for 2 more days before returning to my home in Virginia and I really wanted to accompany my dad on this important situation. Shana answered and politely said we’re totally booked the rest of this week but let me look into it and I’ll call you back either way. I was blown away that she would even offer to look at possibilities for me! The next day, Thursday, Shana called to say that they close at 4:30 on Friday but come in at 5:00 and we will see your dad after hours! Not only was it after hours on a Friday night, but it was also Memorial Day weekend! Andrea Gray, Audiologist, spent 2 hours with us, until 7:00pm that Friday evening, and did an absolutely exceptional job for us! Talk about going beyond the call of duty! This is unparalleld customer service, and Andrea is on top of her game, with 20 years of audiology experience and a Bachelors and Masters in Audiology from PU! Don’t even think of going to anyone else for your hearing issues! This business is exceptional in every respect.

Wa
Review №22

My husband got hearing aids this spring and Jo B. is our LHC person. We are delighted with the service and the friendliness and the quality of the hearing aids. The iPhone app is a huge learning curve and Jo is helping us a lot.

Te
Review №23

My experience at Lafayette Hearing Center has been great. Friendly, informative and professional are three reasons I would recommend LHC to my friends and family. Terry Donovan has provided me with much support and information needed to adjust to my hearing aids.

Ri
Review №24

Dr Susan is very patient and always willing to help. She is passionate about improving people’s hearing. I highly recommend Lafayette Hearing.

Co
Review №25

Dr Susan is very caring, intuitive and professional. She listens to the individual problems we are having with my mothers hearing and she addresses all the issues. I highly recommend her!

La
Review №26

Susan Lopez and the staff are very friendly and caring. Dr Lopez took the time to explain the process from start to finish. I have a great fit and my hearing aid has been set up for my needs. Susan Lopez is one doctor that has made a different in my life.

Ly
Review №27

Thank you to Susan and her staff.....patience and understanding my needs in wanting to hear better............initial and followup visits were more than helpful......I am happy to recommend them

Ca
Review №28

I am absolutely delighted with my hearing and the entire experience at Lafayette Hearing Center. My hearing loss came on so gradually, I was not aware of the emotional toll it was taking in my life. I might even say I feel younger now. I am not constantly asking people to repeat what they said or asking the person next to me, What did the speaker say? I can hear all the comments at book group and I can hear my grandchildren without asking for many repeats. The hearing aids are comfortable, easy to manage and easily worth every penny. Thank you Lafayette Hearing Center and Andrea Gray for giving me a new least on life. (When did those birds get so loud?)

Jo
Review №29

A great place. I got my hearing aids there and so happy with the staff.

Be
Review №30

Professional service with the utmost integrity. Thats the way I would describe Dr. Marys Lafayette Hearing Center. I have been with her for over 15 years and she and her staff are always helpful and friendly in working with clients. If you need help hearing, look no further that Lafayette Hearing Center and Dr. Mary. They provide a wonderful service to the hearing challenged people of the community.

Cy
Review №31

Dr. Susan fit my dad with hearing aids. Its amazing the difference his new ears have made in our whole familys life. He can hear us now when we all get together and we are not constantly having to repeat everything we say. He says they help with the ringing in his ears, too. His new hearing aids have REALLY affected his (and our) quality of life, and I am really grateful for the services he received through the Lafayette Hearing Center.

Br
Review №32

Fantastic staff all around. Doc took her time, explained things thoroughly, understood my concerns and addressed them perfectly. Could not have had a better experience!

Ti
Review №33

Andrea Gray my audiologist was very informative and professional. She gave a great explanation of my diagnosis and options. I would highly recommend Andrea and the Lafayette Hearing Center

Am
Review №34

I have been going here over 10 years. Everyone here is so nice! Very helpful!

Co
Review №35

They are so friendly here!

Ki
Review №36

Super people! Very detail, highly recommend.

Li
Review №37

Susan is very thorough and accommodating to my husband, and has helped improve his hearing immensely.

Ja
Review №38

I have been a client of Mary Caccavo for many years, and I could not be more impressed with the service she has provided. As a dedicated hearing aid user, committed to deriving the highest possible performance from my devices, I consider an ongoing close and trusting relationship with my audiologist a vital connection. Mary respects my needs, shares my standards, and has been an invaluable mentor and partner in tirelessly working through an infinite number of adjustments to satisfy this tough (but VERY grateful) customer. She is a consummate professional and has extraordinary people skills, including a fabulous sense of humor - all of which have made me feel cared for, confident, and eternally optimistic about achieving my goals. I feel so fortunate to be part of her practice, and I recommend her with unbridled enthusiasm! Janie Fischbach

Ha
Review №39

All transactions have been excellent, and I am learning how to use my hearing aid, thanks to the help from Andrea Gray.

Di
Review №40

I have a unique hearing loss caused by Menieires disease. As many know new audiology technology has advanced, beyond belief, giving those with hearing loss many options and hope. Dr. Susan Lopez went to great lengths to find a solution to help me. She literally worked for months, using different aids and configurations to find the right formula for me. I was extremely impressed by her desire and tenacious attitude to find a solution. I highly recommend that anyone needing help in this area get in touch with Laf. Hearing Ctr. Theyre all very friendly and knowledgeable as well as the attitude to help you.

Cr
Review №41

Mary Moore4334 North Hazel StreetApartment 603Chicago, IL 60613Today my son Craig drove me down to Lafayette Hearing Center to see Dr. Mary Caccavo and get my new Hearing Aids. I did get them and they are fantastically great!! Dr. Mary Caccavo is excellent and has be doing great dealing with hearing aid items for me for many years!!!!

Ju
Review №42

Great service best hearing aids, very knowledgeable staff

St
Review №43

If youre having trouble with your hearing, or if you think you might need hearing aids, I strongly recommend a visit to the Lafayette Hearing Center. You wont find a nicer group of people or a more professional group of audiologists. Ive been a patient of Dr. Susan for over five years; shes great!Im technically inclined, so Dr. Susan has helped me with aids that work with my iPhone (I hear my phone calls in both ears using Bluetooth with my aids). A special setup with my TV allows me to hear much better while not blasting out my wife or guests. They also helped me get a captioning telephone for my home phone.You *can* cope with hearing loss, communicate with the rest of the world, and continue to enjoy life. These are the people who can help you get there!

Mi
Review №44

Lafayette Hearing Center provides all the services one expects and MORE!! As we have faced the difficulties of hearing loss, the doctors have worked with us to solve all of our problems from hearing in restaurants to streaming audio directly to our hearing aides. They are the best!!

DE
Review №45

LHC treated me like royalty as a new patient. The doctor took time to answer all of my questions in a manner in which I understood.

Be
Review №46

Susan Lopez is an extremely caring, competent, and knowledgable audiologist who works hard to keep her professional knowledge current and make sure her patients get the best, most up-to-date treatment possible.

To
Review №47

Great service great people who care

Ke
Review №48

I have enjoyed the wonderful service with Dr. Mary and her associates for more than 20 years. I have a profound loss that Arnett gave up on and sent me to DR. Mary. I found a home there. As my loss deepened, they have always been able to find a solution and keep me a useful (sort of) member of society.An example of how they go beyond the bare minimums was how they helped my prospective wife understand just what she was letting herself in for. As I was contemplating remarrying, they suggested a meeting with my fiancé to discuss me! They explained to her the ramifications of living with a profoundly deaf person, both with and without his aids. They even hooked up some equipment to give her a sample of what I hear.Thats providing service.

Jo
Review №49

Dr. Lopez and her colleagues were extremely professional, were very attentive to my needs. I could not have asked for better service

De
Review №50

An excellent place for hearing services.

Ma
Review №51

Excellent professional care.

Da
Review №52

Always a good experience.

Do
Review №53

Fix my heard aid

Mi
Review №54

Professional

Information
18 Photos
54 Comments
5 Rating
  • Address:823 Park E Blvd Ste H, Lafayette, IN 47905, United States
  • Site:http://lafayettehearingcenter.com/
  • Phone:+1 765-448-6226
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:8:30AM–4:30PM
  • Tuesday:8:30AM–12PM
  • Wednesday:8:30AM–4:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30AM–4:30PM
  • Sunday:8:30AM–4:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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