Great service and experience as always. Have been coming here for years and always feel that their knowledge on all types of vehicles is unsurpassed.
Great service and affordable prices. Would high recommended this shop with no hesitation. Thanks guys.
Great shop. Its a little tight to get in and around the parking lot. The guys that work there are great.
The last known honest mechanic in California. Always do top notch work. Excellent communication. Timely repairs. Quality work.Eric is a superstar.
LAGUNA AUTO SERVICE writes bad checks and does horrible work. Paid me to make it right then the check bounced. They are scam artist and hack mechanics. Had to take him to court. They ruined a perfect 240Z. We have full documentation. Do not trust LAGUNA AUTO SERVICE, they will destroy your car. His name is Mo Bonakdar not Rip Patel. Uses fake names and runs a shady business.They use junk old rusted parts. Look at these photos this is how a RESTORATION was delivered to me after they had it for months. Contacted this District Attorney on this guy. Warning, stay away!
I have been taking my car to Laguna Auto Service for many years. They have always done great work and I trust them, which is very important to me.
Fantastic find. Professional, friendly, honest, and they washed my car! I will be going to Laguna Auto from here on out.StephDana Point
My 1999 C230 turned over but wouldn’t start, it was a sensor. Had it towed thru AAA. Always remember to mention your AAA membership to get a discount. I wouldn’t trust any other shop to make that determination. Eric is always straight forward and explains the diagnosis and resolution thoroughly. Thank you Mo for running a First Class operation!
Not helpful in any way. Treated me in a demeaning manner.
While my repair (on this particular visit) was thankfully only very minor, Mo, Eric and their technicians did a terrific job tending to my urgent requirement in a timely and friendly manner.
Awesome place to work at. Everyone here cares about the customers cars and have great attitudes. Will never leave here!!
Great experience! They kept me informed throughout the process and came to pick me up so I could get my car. Would recommend!
Very accommodating and friendly. I went for Emission test. Took less than 30 minutes
This was my FIRST experience with this locally owned business. You only get ONE first impression. Well, I wish I could give them more than 5 stars. They were professional, helpful, reasonable and kind. I took my Audi Q5 in because I had a coolant leak. Turns out it was a failed water pump...after 90K miles. They replaced it in ONE day and also performed a 90K service check too. They took me home and picked me up when it was ready. Thats service! AND they washed the car too!! A special call out to Ryan who was VERY communicative and helpful and the extremely kind and helpful young man (black hair) who drove me to and from home (Laguna Beach). All of you rock! Thanks SO much for the care you gave my wife and I.
As usual, Eric welcomed me in and wrote me up at 8:00 a.m. Mr. Mo Bonakdar carefully supervised Rip and Elijah repairing my 2015 Mazda MX-5 Miata. Im sure, compared to Costco, Laguna Auto Service Center is not the cheapest auto service in town; but, you get what you pay for. What you get from Laguna Auto Service Center is the trusted, personal service that we dudes seek for our entire lives. Glad to have found it!
Very professional. They kept me informed of what was going on with my car throughout the day via text, and email. I really appreciated that, because most places barely let you know when your car is ready for pick up, let alone giving you status updates. I really appreciate that they make an extra effort to keep their customers informed.
Starting with Eric and Tate you quickly know your in good hands. These guys are both courteous and extremely knowledgeable. This is a top shelf auto servicing center. Immediate instinct to go all in with their recommendations. I am extremely satisfied with their attention to detail.
Great service. Fast and professional.
Fantastic experience always. Well run and efficient. Staff is excellent. Communication on status of vehicle is ongoing. Highly recommend.
I had a smog certification done for my Porsche.They were extremely professional efficient timely and at a reasonable price. I would highly recommend them and return for other services.
Told them the issue. They were able to make room for my huge van in their parking lot and solved the problem in a day. Everyone was friendly and communicated well the whole time.
Professional staff, convenient location, fair prices, fast service! What else should you look for! This is your one stop auto repair shop! They also provide amazing auto detailing services! I would definitely recommend!
These guys are the best. They are very thorough, honest, and they know what they àre doing.
These guys always do a great job for me. I just needed my oil topped off in my SL550 and within minutes they got me in and out. Special thanks to Tate who always displays 110% professionalism. I highly recommend Laguna Auto Service for all of your repair, maintenance and auto detailing needs. If I could give 6 stars I would!
Went in for oil change and tire rotation. They did not even fill the coolant. They left grease and brake dust all over the rims after I had just had the car derailed. They recommended $ 2,000.00 of totally unnecessary repairs. Beware of the upsale
Always professional, courteous, friendly, helpful and knowledgeable. Theyve been here for us since the 1990s. Thank you Mo, Eric and Tate - and all the rest of you. Youre amazing!
They took their time to determine what needed to be done, then did efficiently at a reasonable price.
The staff here was super accommodating and kind. I needed a new battery for my Honda CRV on short notice. They were able to run tests / change my battery in only an hour. Thank you to Tate and everyone else at Laguna Auto Service Center!
Always stand out service. Super informative diagnostic reports, suggested services with explanations of why a particular issue is important, courteous, and timely. Eric and Tate will really look after you. Not ultra bargain pricing but its not ultra bargain service and you get what you pay for! Fair pricing tho, they wont gouge you. As a local resident its my go-to for service. Def recommended
Super quick, super friendly, super efficient! Would highly recommend.
The service and follow through were flawless and took all the work out of having work done.
I have used Laguna Auto Service for several years. They’re the best! Professional, knowledgeable, accommodating & super friendly staff. What’s not to love?
I’ve just made them my goto auto repair shop now. My car issues were resolved and the staff was professional yet friendly.
Always professional and honest.
Always great service.
100% recommend this place. It’s a place you can trust and are good with time. Eric was very helpful and I’m sure to continue coming here for service. I’d also like to say thanks for the mechanics and also the guys that washed my car. :)
Once again, Laguna Auto Service has proven for our family to be courteous, professional, knowledgeable, honest and thorough.
This is definitely the place to take your car if you are looking for an honest and expert garage. I have been using them for a number of years and I can always count on a great customer experience. They are highly skilled and I have the satisfaction of knowing that my car is well maintained and safe on the road at all times. They keep detailed tabs on the condition of my car and help me to anticipate future needs so that I can plan my budget accordingly. Everyone is friendly and caring and highly professional! Five stars!!
Was referred to Laguna Auto Service Center several years ago by a tow truck driver who was familiar with auto service centers in the area. He highly recommended Laguna Auto Service Center as the best. I took his advice and have no regrets. Over the years, they have provided quality care and service to my vehicle at a reasonable cost. Very skilled, knowledgable, accommodating, and all around nice folks! So glad I followed through on that tow truck drivers recommendation.
Very satisfied with the entire process. Long time customer. 20+ years.
Highly recommend these guys! They worked fast and efficient for a good price and are super friendly. Thanks again for everything.
Honest, dependable and thorough.
After years of going to rip-off dealers I was referred to Laguna Auto Service Center from a good friend. This is the place Ive been looking for to handle all the services of my Audi Q5. Tate handled everything for me professionally and honestly. All happened as he promised. He knew my name when I walked in after our phone call. Two other mechanics on the property called me by name too. Superior Service.... great price.... and quality place to do your business. Im sold.
I had a seamless and excellent experience with Laguna Auto service. Everyone was very courteous,friendly and extremely customer service oriented. Super fast and thorough service. I even got a ride home while they worked on my car,and picked up from home to retrieve my car when they were done! Id definitely recommend and return in the future.
I am always so impressed with the service at Laguna Auto. They do a great job on my car and only do what is needed. Great customer service too! I highly recommend them.
Trusted Service Guys. They will tell you the truth if they can fix your car or not.
Just picked my car up from my first experience with them. Exceptionally personable staff and efficiently run, owner operated business. It takes only a few minutes of interaction with them to know theyre fair and honest and know exactly what theyre doing. Highly recommend! It is such a weight off our shoulders to have found a company like this to work with nearby.
Great service, great people, great value! Stayed with my project until it was done correctly. I have a family heirloom car and I appreciate all the care they took in making it run just the way it should.
Great service! They also provide a detailed list of other recommended services (down to issues seen which the wiper fluid container) which is great. Not just recommendations based on mileage, but by thorough examination.
I was recommended services on my Mercedes that the Mercedes dealership said that was not recommended for another 30k miles. I was disappointed to hear this as I thought this company was a good company.Not a way to building customer trust!
During a tightly scheduled tour of southern Calif I damaged a tire on my 2016 Mustang. It was a long enough cut to be beyond repair. The tires were worn to the limit and I had planned to replace all 4 on my return to northern Calif.where I had been given a price and told that it would take 1 or 2 days to obtain the Pirelli P-Zero tires. Laguna Auto Service got the tires in a matter of hours and had them balanced and installed the same day and 2 hours earlier that their estimated time of completion. I was very happy to be on the road early enough to make my non-refundable hotel reservation farther up the coast that night. Additionally, despite the fact that I saw a Ferrari and Rolls Royce being serviced there, their price was $130 less than I was quoted by my longtime San Francisco area tire dealer. The staff at Laguna Auto Service was very friendly and, despite being busy, started working on my car right away. I had a very happy experience there. Steve Grogan, Alameda Calif
I have been coming to Laguna Auto for about a year now and have never had a bad experience.They could not be more accommodating of my time and auto needs. Whether a phone call to them or in person, everyone is so kind and respectful.There is never a surprise in a quoted price and work is almost always completed under the time they estimated allowing me to move on with my day.They remind me when service needs to be done and never pressure me.Great group of guys I recommend highly.Karen
Great service, they communicate with you, friendly, car done as agreed on time. Ive been going for many years now, very trustworthy place and staff!
Mo and his team told me what the problem was with my Jaguar, what it would take to fix it and how much it would cost. The car was fixed properly, and done on time, at the price quoted. Great job!! Thanks team!!
5 STARS, A+ business. The nicest service I have ever received at an Auto Repair facility the last 40 years! I arranged a Diagnostic check on a vehicle long distance,. The work was completed on time, at a very reasonable rate.Excellent communication skills, honest, and a real pleasure to do business with, so thank you very much.
These guys are honest and work on any kind of car including exotics. Less expensive than a dealer. I have been taking my cars here for many years and have always been satisfied with the results. Full service tires and alignment on new equipment too, much better than the usual local garage.
On our way Laguna Beach the check engine light came on. I called Laguna Auto Services Center, the staff was fantastic, they fixed my car the same day for way less than expected! The best part staff members picked up and dropped off my car at the cottage, so we did not need to search them out. On our last morning right before leaving we had another minor issue, that Laguna Auto Services Center fixed for us… and had us back on the road. I would highly recommend Laguna Auto Services Center and would take any vehicle to them again if necessary. Two thumbs up and kudos to Eric and the staff at Laguna Auto Services Center.
Great service at stated price and time. Also meet and exceed our expectations.
Smog check!
My experience was very positive. Thank you all......Mo, I just read about your nephew..My prayers to you.
The people at Laguna auto are professional and friendly. Their service is great. I will continue to take my car to Laguna Auto.
Laguna Auto Service is the only Service Center I would trust to take care of BMW. The service was exceptional, everyone is always polite and I was very pleased with the outcome of my appointment. I was escorted to my car and the last surprise was a sparkling clean vehicle. Thank you everyone at LASC.
Its hard to find a shop with integrity, but this is definitely one of them. I will be taking my car back and highly recommend anyone passing by or to someone who lives in the area. Thanks guys for great service!
Always fabulous service, friendly and professional, I dont take my car to anyone else because Laguna Auto is simply the best. They keep my car like brand new. One stop for everything, including the best detailing and wash on the west coast.
I took my car in for a smog check. Everyone was very friendly and the service was quick and easy. Best part was that they didn’t charge me for two smog checks when my car still had a code showing but no check engine light. They gave me a few tips on how best to clear the code and advised to come back in a few days. They charged me for the test that day but not the DMV registration. They added only the DMV charge ($8 and some change) the next time I came in and that was it. I’ve been to several places in the past that would try to squeeze two separate smog checks out of that. That kind of honesty is greatly appreciated.
Came in with error code. First day, car was there for nine hours, they did an oil change and courtesy inspection but did zilch to diagnose the error code. Not a single phone call and Eric seemed annoyed when I called. Inspection showed rear brakes needed work.Second day, they did the brakes. Took most of the day. Called a few hours before closing -- they still hadnt diagnosed the error code. Eric gave me some line of bull about how, its complicated, there are lots of systems involved. Finally told me theyd have to spend several days tearing the engine down to find the problem to the tune of $700 -- just to diagnose the error code! Keep in mind he only told me this after numerous phone calls requesting info about what was going on.Got the vehicle back. Good brake job. Googled the error code myself. Turns out that 90% of the time its a problem with the variable timing oil control valve solenoid. Usually its just gummed up, sometimes its damaged. The part costs $50, installs right behind the alternator on top of the outside of the engine, and is removable with a single bolt. Further, it can get damaged by installation of a new drive belt, which they knew Id had done several months ago.Heres what even a baseline level of communication would sound like. First day, two hours after dropping the car off: This is Eric from the shop. That problem is usually a bad or dirty oil control valve solenoid. We took it out, cleaned it. You can either try driving the car and see if the error code comes back or we can go ahead and replace it. It might have gotten damaged when you had the drive belt replaced. We hooked it up to voltage and the solenoid fired/didnt fire... Etc.So Im left to be surmise a) Eric doesnt know dink about cars and doesnt communicate well with his mechanics, b) the shop is really busy doing brake jobs and fluid changes on rich guys Ferraris and cant be bothered, c) everyone there is incompetent or lazy or d) theyre lying cheats. I honestly dont know which.
Fast convenient oil change.
Consistently great service with accurate application and identification of issues. Priced fair and the guys are great. I highly recommend using these folks.
Mo and Eric are true experts in keeping vehicles in top running order. I have used their services for a couple of decades and have never been disappointed in their profession approach and results. I wish there was a 6 star rating for people like these guys.
Great service as always. They found problem with my rear brakes and replaced the discs, calibers and pads to get me back on the road. You can always count on Laguna Auto Service!
Thank you Mo! had a great experience with these guys had my car serviced there today and was in a timely matter under short notice thanks!
Great ownership and staff. Honesty, great advice and a sense of community is an asset ANY business should aspire towards and Laguna Auto delivers in spades.
Eric at Laguna Auto is such a consummate professional. He is easy to work with, smart, fast, helpful, honest, fair, and extremely efficient. This is the kind of person and shop I like! This place makes it a pleasure to shop locally in Laguna.
Very friendly and fast! Highly recommend
Laguna Auto Service is the place to go! Very knowledgeable and friendly people there. The work theyve done on my vehicle was fairly priced and done spectacularly!! They have my business in the future!
Quick, thorough, friendly, accommodating, patient, worked with my warranty group, offered a loaner car, constant contact and info, great reports with info and pics... great place!
I called ahead of time to see if they had a low beam headlight for my 2000 honda accord, and they said most likely, unless it was a special one. When I drove in, I parked it, and a mechanic quickly came over to me, even though they were pretty busy. They did free installation on the bulb, which was only $17.34, and they had me in and out in 12 min.
Always professional and always thorough. Best in Laguna Beach.
The shop initially advised that it would be $150 to diagnose the problem. After a few days, they said that they were unable to diagnose the problem, and needed to do further testing that they ended up charging me an additional $200--just for testing and it wouldnt go towards any repairs! After spending $350 in dubious testing charges, and with their estimate of another $700 to fix the problem (which they werent even sure would actually fix the problem), I decided to take the car elsewhere to actually get it fixed.
They have worked on my van and have done terrific and super professional job.Great. Customerservice.
This was my first time and I was extremely impressed.great people, very experienced, fair and honest.i cant say enough!
Mo is the man!! Staff is friendly and knowledgeable. They work on any vehicle including exotics like rolls Royce and Ferrari.
Planned a long driving trip and had LASC go over the vehicle completely and ensure it was road ready. The day before the trip I had a small mechanical problem (tail light out) and LASC took the vehicle in that morning and replaced the bulb. Although it seems like a small item, they had me in at 8:00 and I was out at 8:10. Great service and very accommodating. LASC services both of my vehicles on a regular basis. Always friendly and always a fair price for quality work.
Great place and very efficient.
Everybody at LASC takes care of my auto needs thoroughly, professionally and in a personable manner., ie theyre friendly and more than willing to field questions and educate me regarding the mysteries of my car.
Amazing customer service! Always receive quality service.
Very friendly and helpful, provided a loaner car, explained work thoroughly and clearly, great service.
Straight Forward, Honest and Affordable. I took my car in for a 2nd Opinion based on an estimate from another mechanic in CDM who quoted me $3-$5k to repair my car. Laguna Auto Service addressed the issue I came in for and I paid just over $700. I would definitely use this shop again and recommend it to anyone else looking for an honest mechanic.C. Speer
Courteous, professional service. Recommend!
Laguna Auto Service had to replace the engine, transmission, and turboin my 2016 Veloster. The crew did a great job in communicating what was happening and doing the change out in less time than was quoted.
Convenient, Cordial, expert tire service with the weather change.
Service Service Service, that is what these guys deliver! Explaining their actions and decisions all the way!
Good, fast and efficient job.
Great customer service. Squeezed me in and got me to work on time!!! :-)
Service is always wonderful and professional. Dont take your car to anyone else.
Great people. Great service
The cause of the coolant leak was found and corrected quickly. Thanks
Extremely bad service do not recommend this place.
Everyone is so awesome there!!
Great service, as always. Eric, Tate and crew are tops.