Unlike other Costco locations, this one keeps their clothing stock in the original factory wrapping which allows items to be well organized. Theres a couple of employees on duty whose sole job is to keep the area that way. The buyers also seem to stock more colors in a particular item than other locations. Neatest one Ive seen and now my go-to.
Best haircuts I have ever had! This upgrade in hair styling was worth every penny and more! Ingrid is a true artist and her advice on styling my hair really made a difference. More than just a haircut. Saying a cut above would be too corny, but it really did make my hair look better than it ever has. It was a level above my expectactions. I will keep coming back!
Hi everyone 👋👋👋! We so like it this Costco 😊! Costco everytime provided fresh and organic food 🥝! Everything organize and clean.We would to say thank you for perfect service.Tatyana helped us, to figure out with costco voucher ( check by Costco). She (Tatyana) provided full information about costco rules and offers.
Love this store. Although it can be crowded at times, the lines move quickly and the staff is very helpful.
Today, I used the self-checkout for the first time. It was easy. However, when I tried to pay, my wallet was missing. I emptied out my pockets, no wallet. Looked all around, no wallet. Staff came to my assistance. Very friendly, no wallet. They checked the camera. Saw that I put my wallet into the right side pocket of my shorts. I checked again. My wallet was there, in a secret pocket I did not know about because today was the first day I wore those shorts! Thanks to the staff, I didnt run out of the store and cancel all my lost cards. All were very helpful, friendly, and concerned about me. Thank you all!
Crowded and it just feels weird to me in these type of businesses. Without being negative its alot of stuff that in my opinion is greatly excessive quantity. I may be completely overly critical about this place but I dont believe I would have a want for a membership. My experiences are accompanying family or friends so I could be missing the lure of this place altogether. I just can help but looking and seeing people making outrageous purchases that might be needed but my thought tends to be some might be needs but most are impulsive overindulgence with a feeling of money saved to add to the shopping high the brain gets .that same high is achieved when you feel like you got a great deal even if you might not have it all feels good none the less . I dont mean to preach because I am very guilty of this often. There is just something about Costco that puts my brain in caution mode maybe its the samples and the dance that is done around those tables who know but if it makes you happy then do what makes you happy I dont want to yuck anyones YUM sorry if I have
Ive never had anything Bad to say about this Costco... Even though the Crazy year, employees stayed Helpful and Friendly!
I love Costco but I HATE that they do not have the same products. I was near a different store shopping so popped in for wine. They didnt have the one brand I needed. They had a bunch more. So I had to drive 30 minutes to the store that did have my wine. What a waste of time.
My home away from home. Haha
This is the best Costco. Very well stocked and organized and clean store!
Clean and organized Costco. One of my favorites place for shopping
Simply the BEST! Mr. Raj, the supervisor answered my call, took me in after a few minutes and Mr. David and Mr. Raj both assessed the tires, rotated them for me and changed one tire right away! Very professional, kind and super helpful! All in a very short time!I will recommend this Costco and it’s Tire shop and Mr. Raj to everyone and anyone!I know why I am Costco’s customer!They are awesome!AliHonest Remodeling!
Rough parking but the Hot Dogs are a steal.
Just like any wholesale you can never go and just spend 20 dollars lol but I always love this location they keep their produce Fresh and their snacks, foods, and supplies in stock! Shopping in Bulk is always best for the long run because you save time and money. It is always clean to me and they sanitize their carts after every use once back and organized for all of their grocery carts. They have a gas station, a food court with great foods and its convenient and fairly priced. They even have a recycle center and a tire department which is great services with competitive prices and or deals!
Now that the pandemic has given way to the ability to shop more freely, its nice to see the food samples are back in full swing. Long lines to sample at lunch time and all. haha I love this Costco. Its within close proximity to me and offers everything Im looking for. The lines are kept at a minimum and waiting time as well as customer service is always friendly.
Costco is always full of fun finds...even when you arent looking for them.
VERY large store. Had a great time looking at all the different items. Very good meat department.
Visited Costco in Laguna Niguel location on first week of March 2020, was not busy as usual. No one was wearing any mask or gloves, at the door hand sanitizer tissue was available to wipe the cart. Always great merchandise and great bread choices, organic milk and eggs as far as basic grocery shopping, but also great home organizing merchandise with great value and clothing as well next to flowers and pots and plants.
This is a very nice Costco. Its probably due to the city that its in.
Very.crowded. Had to wait for parking. Long lines but moved quickly.
Nice large store which has all the essentials in bulk, including: frozen foods, vegetables, steaks, stewing meat, ground meat, poultry, lamb, ham, cooked rotisserie chicken, and an abundant selection of dried fruits, pastries, breads, and wine. Stationary Supplies, automotive supplies, electronics and computer gear are also here. The best reason of all to come to Costco is to buy the nuts, all of them are priced very moderately and the quality and selection is excellent. There is lots of parking at this Costco as well.
I just got a membership yesterday, and the young girl Clara with dark hair was amazing!! She was extremely patient and helpful while signing me up.
In the heart of shopping hub: very busy and convenient.
Costco is our favorite store to shop at. We get the best deals and many times something extra as an added incentive to continue to shop there. Thanks Costco, please continue to add new locations for us.
Well staffed If I couldnt find it employees actually showed me where it was. Clean store produce for the most part fresh. If you want bulk sometimes you need to look
Love this place. Enjoyed lunch here for cheap as well. Got some new foods to try. Check out lines are long but they always keep them moving.
Even though this Costco always seems busy, the lines are quick and of course Costco has all the bulk items youll ever need
I love this costco. Always go early to avoid the rush. Always well stocked and organized. Very clean store!
Always the best quality, prices, and staff!
Love Costco, this one is nice. Parking lot is not crazy like the one in Irvine. The store is clean.
This is a will equip Costco store I’ve been in California for sometime and I’ve seen many of Costco stores but this one is the very best one I’ve ever seen well organized very friendly staff eager to help you and also the other vendors that are in Cosco are outstanding I recommend this Costco to whoever looking to shop for great awesome deals,
Favorite place to shop. Quality and quantity. The price is right.
This Costco has really good items. The lines are also fairly short three days I go.
My Son and I were here in April for 420 we were there with some friends. My Son and I were very happy with our stay our room was very clean and close to the Las Vegas strip. The hotel staff are very friendly and caring for their guesses. I hope to bring my family here soon.
Their gas pumps keep cutting off when trying to fill any of our vehicles. We have to manually hold the nozzle trigger on a specific angle to make it work. This has been an ongoing issue for several years now. Staff says its due to the California Vapor Recovery Program and their design of their hoses for compliance. I dont have an issue with the vapor recovery program but Costco needs to step it up like other gas stations and upgrade their hoses to work properly.
You cant go wrong with free samples am I right? Anyways costco is the place to be
Parking is always an issue but the service is always good.
My whole check goes there and I dont regret it
Costco is the best. We always find what we need easily. Really good prices. Helpful people.
We love the wine guy here!
It was very organized and I didnt take long for me to get what I wanted!
I like costco is find vitamis and otherStuff. I come with my family
Across the board, Costco is high quality/good price retailer due to its huge buying power. However the supply chain management gets average grade. They carry items only not to have it a month later!! I guess as a 20 years regular customer I expect more consistency.Another a bit annoying section is the clothing, look you cant have an item with only XXL size, or only S and L sizes and not the M size!!!!What is the problem? No warehouse space? No inventory? No supply demand data to order the projected sales numbers for the various sizes?? For the established super large operation like Costco this is really embarrassing.
Love how organized they are and I am really enjoying the pre-scan checkout before getting to the register. Definitely helps streamline the process.
They need to bring back the yummy food samples 😋
Finally NO MASKS!!!! Makes it feel like old times.....love Costco, and everything in the treasure hunt.
This place is always busy in the parking is always difficult but I think you find that it just about any Costco. Its in a nice location close to a lot of houses and a lot of businesses.
Love this Costco location. The store is always clean and organized. Nice optical department at this location also.
Yes great hot dogs at Costco
Shout out to David from the tire center for having excellent member service and assisting me with my tire issues. He is very knowledgeable and took the time to check all my tired and showed me why it was time to change them. I’m very thankful for his kindness and it deserves to be acknowledged.
Workers need to be a bit more friendly. The always look angry.
So on May 15 about 3 30pm I entered this Costco with no mask and my membership in card in hand. I had seen the change in Corp policy regarding FULLY VACCINATED PEOPLE not needing masks in Costco. I have been shopping with a mask everywhere before today and have had 4 weeks since my 2nd Pfizer vaccine shot for covid 19. I also had covid 19 in 2/2020. Im safe. I was asked to mask up and told the little man named Steve S. About the change in policy. He left and returned about 3min later with the biggest employee on duty. A 6 4 black dude about 300lbs. He told me to leave or he would call the cops and have a trespassing charge placed on me. I complied and started to walk out when he grabbed the shopping cart my wife had and literally ripped it out of her hands. She cursed at him and left. He and his heavy escorted me out while I bashed him verbally about not adhering to Corp policy. What a tool. I went to the SJC Costco after that since we were not allowed to buy anything and they were fully aware of the change and let me shop unfettered. BRAVO SJC AND F ALISO VIEJO STORE AND THERE LITTLE MAN STEVE S.
They have awesome prices
Very organized and the staff is excellent...
Costco is a destination. Somewhere to go, to look forward to see what bargains are new on their shelves. Their buyers for their merchandise are excellent at what they choose to sell. They know quality. Besides the regular deals theres always new finds to throw in the giant carts. In recent years the check out lines have gotten faster. The pharmacy is a bit too chaotic and slow at this point but their rx prices are very competitive. Their return policy is good but long lines.
This Costco is a great store. The employees are always very helpful and polite. Love coming to this Costco. ❤
I mean, who doesnt love costco??I just hope they bring the combo pizza back soon! 😩
One of my favorite Costcos, with gas and car wash, lots of parking.
Always a great place to find lots of stuff and best price on town for gas
Typical Costco...gas price was not as great but it was still ok...would be great if they got in some rare bourbon...a Costco near San Francisco got in Blantons for example..
Love the nice prices on good products and wide isles.
Favorite place to shop and get gas for my card
I always feel confident about shopping at Costco at Laguna Niguel as it is very evident that all staff follow Covid related cleaning protocol. It is a huge relief to see that they clean thoroughly every used cart before putting it out for use. They are very mindful of customer safety! Well done Costco (Heather Ridge) employees !
Why is there 1 person running the food court?!!! There is never enough staffing there. How much does one more person cost to employ?
I usually have a good experience shopping here, but today I was checked out by Kris at the register. She was extremely rude and degrading, no greeting and interrupted me at every word I was trying to get out.
Great Customer Service
Great pizza and sushi
Getting gas in the morning is nice as you dont have a wait.
They Have everything. All at great prices. Of course you have to buy in bulk. But usually well worth it. The place is huge you can find everything from groceries; Dairy products, meat, seafood, dry goods, to clothing, fine jewelry,prescription eyeglasses, even car tires and car repair O and gasoline for your car as well, they also sell prepared foods outside in the food court yard.You Can find some of the best deals on housewares, electronics such as laptops, cameras, televisions, vacuums, etc.
My hometown location. I support my local business. Costco has reliable quality products and efficient service.
Great Costco super nice people, never had a problem with the staff. I enjoying going to this Costco most of the time.Pros- Friendly staff- Friendly returns- Shelves stay stocked- Usually clean- Friendly meat departmentCons- Some of the checkers are slow, as someone that was a checker before I cant believe they dont push them to keep up a decent pace... Management is really slacking on standards with checkers my guess its because of covid but who knows.- Whoever orders for the store thought it was a great idea to sell TVs without surge protectors or extension cords LOL or keep them stocked.- Customer service doesnt answer the phone at all during covid lol (Talking to you CS desk)- They took away combo pizza the only one that seemed to be less greasy.. (Corporate)- They have a few has pumps that are poorly maintained and dont stay clicked open on 3 vehicles from different manufacturers.
Had a terrible experience with an associate that decided she was going to reach into my cart and take out sanitary wipes, because apparently it is one per checkout. When I explained they were for my parents I got a disgusted look and a Um no,... There was no sign that I saw to indict this information and when we are in the middle of a pandemic why are you touch my cart and in my space... 6ft apart if you want to use the COVID card on why I can not buy a pack of sanitary wipes for my mother. Anyways all she had to do was simply say is, Excuse me but it is only one sanitary wipes per check out, I would have responded, sorry did not see a sign stating that, and would have handed her the wipes... But no customer service is a think of the past and I got Um no girl instead...
My favorite store and employees are always so helpful.
I like Costco. But they do not like my dog. Dogs are prohibited from Costco.
Its Costco. Same stuff not much of any thing new.
Very bad experience at this location.Please dont go there please
The pandemic has not dampened their enthusiasm and uncompromised performance. Bata in wine and liquor knows his stuff.
Costcooo baby haha Im a member and chicks dig that
Another place I ❤to go
Great store. Always busy
Super clean, super spaced. Not too many people on a Saturday afternoon which was rad.
In South OC this is your best Costco option. Not as crowded as Irvine or Crown Valley and better parking configuration. Like with all get there early and reap the benefits.
Best costco in orange county
Awesome customer service Costco!!! My husband grab some pizza and ended up with a dried chili pepper flake in his eye. I took him back into Costco to flush his eye and I could not believe the way all the staff jumped to help out without any hesitation at all. You all deserve a huge round of applause!! Now that was awesome customer service at its best!!
Always well stocked, always great service, always great prices.
Terrible service at tire center. Sales guy named Richard did nothing for tire rotation service and didn’t say anything throughout. Found this out after I’m already back home. Treated customer like fools. Total waste of time!On another occasion, I called for a battery and was told they going to order and call me back. Months later, called them again and nothing happened.
I could not shop because there was no wheelchair available. Costco employees told me they were too busy to help. I got a chicken bake sandwich, salty and greasy, and the “coffee” drink was just ice and sugar—this is not the quality or service I have usually received at Costco.
Today I had to return some items; only two people ahead of me; transactions completed in a total of 5 minutes max!!! I am so happy!!!
Surprised how busy this place was on a Tuesday afternoon.. of course it is 100x better than a Saturday.
Well stocked with toilet paper and alcohol. Bring on the apocalypse.
The usual good Costco pricing and offers time to time. Unfortunately all customer service members are not very friendly, some are really good and some are just ok kind.But overall never had any major issue.
Membership fee is refundable if it doesnt work out. Good deals on brand name things.