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LUSH
313 Smith Haven Mall, Lake Grove, NY 11755, United States
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LUSH
Comments
Da
Review №1

In my experience all the people who work there have always be knowledgeable and eager to help.

Ar
Review №2

The staff is always super friendly, super talkative and super helpful at this location!One of the bubble bars I got here stained my feet and they helped me out and helped me pick items that would help remove the stain and also allowed me to pick out different items to replace the bubble bar that stained me.They even gave me free samples of more stuff they thought would help! (And it did help, Im no longer pink lol)Ill definitely continue to come back to this location and Id like to thank all of your staff for de-pinking me 😂💕

Li
Review №3

Ive been a big fan of Lush products and so having this location open near to where I live has been very nice. The staff is just as friendly and helpful as I have found them to be in any Lush I have been to. Overall a good store and product selection.

An
Review №4

I appreciate the sanitation, so I sanitized my hands with my own sani especially now with covid but when I came to the door the only employee in there who was a male, tried not letting me in and He made me feel uncomfortable following me around and telling me we have to ask if we needed anything meanwhile this older white woman was touching everything and digging her hands in product, When they didn’t have anything in stock that I wanted, the employee said to me “so is that all, are you ready to leave because I have to let you out” what even??? I’ve been shopping at lush for years and never had an experience like that.

MA
Review №5

Fantastic things for tub pleasures. Unique shapes and designs...pricey. Great staff to help.

Pa
Review №6

Great variety of soaps and lotions. So glad that they are so close now. Picked up some awesome gifts!

Mi
Review №7

Cool place! Fun, environmentally friendly products! Staff was knowledgeable and engaged. Great recommendations based on our needs. Well be back!

me
Review №8

Always have everything Im looking for with super friendly and helpful staff

Be
Review №9

Staff is always friendly and helpful.

Je
Review №10

The staff is so nice here!! I love coming here!

Da
Review №11

Never knew about this amazing place until now. LOVE IT!

Kr
Review №12

Best customer service and always makes me feel welcomed

Ed
Review №13

My kids love the bath bombs

Ma
Review №14

You will not regret spending a few extra dollars on these products, it is so worth it! I slowly changed all of my cosmetics to lush and have not regretted it! Everything is fresh, environmentally friendly, and for a good cause. The employees are AMAZING, the best Lush employees on the island :) love them! 10/10 would recommend

So
Review №15

Store employees follow only the black people around and whisper amongst themselves if they think you are stealing so they all began to watch you. Horrible experience on two occasions . I won’t be back.

Ja
Review №16

Words cannot describe how much I love this store, but Im going to do my best here. Vegan products, friendly and informative staff, and a plethora of magical, mystical bath bombs- what more could anyone ask for? The face masks are some of the best Ive ever tried, and I feel like I always make a friend when I visit. Ive stopped here over a dozen times this past year, and not once have I ever been disappointed. I recommend this store to all of my friends, and this is my go-to place for picking up gifts. The bubble bars last for weeks, and I almost felt guilty at how affordable everything was during their most recent boxing day sale. I cannot recommend this store enough, so if you havent been to lush yet you may want to stop by and give it a try!

As
Review №17

Awesome, big store, tons of stuff! Ethical, cruelty free products you feel good spending your money on. Lots of options to be a bit more conscious with no-package items like the naked shower gels. Staff is amazing!! Dana and Rebecca were the best and helped me with everything I had questions about, took the time to demonstrate products, and made great recommendations based on my needs. Definitely recommend stopping in to this store!

M.
Review №18

So many fun things to try and buy. The staff is super engaging, friendly and helpful. My 10 year old daughter loved that one of the employees demonstrated the shower bomb on her arm. We ended up buying several. Definitely a fun spot to spend some time in. Docking one star only because it is a little pricier.

B
Review №19

Ive the zero-waste packaging!Live the dye free, all natural soaps!Legit, amazing products AND good for the environment

El
Review №20

Lush it Amazing!!! All their products are fresh and smell great !! Its fun to go and try new products and get samples you can also have birthday party here

St
Review №21

This is the best store in the mall, just because of the employees. I make an actual connection and have a personal conversation with each person who helps me every time I go. They’re always offering samples that are similar to stuff I like and am buying. The atmosphere is always so sweet and happy in there. Literally there was a little toddler blowing bubbles, making the staff/her adult laugh the whole time I was shopping. It’s a dream. This is the best lush that exists in the country Fight me!!

Ar
Review №22

Best employees I’ve ever dealt with in my entire retail life !! I work in retail and I also love to shop so you can say I’ve encountered the typical cashier from time to time . But I must say these ladies really want to make you feel special and connect with you :)!! Everytime there’s an issue with my product or I try something new and i don’t like it, they pleasantly take it back and try to offer me samples and even credit the used item towards my new purchase! At first I thought they were only kind for sales purposes but they really do care and their so so amazingly sweet. The energy feels welcoming in the store and I’m always greeted with a smile and help. Even if I’m in a rush and just need to restock they are still so very pleasant, knowledgeable and helpful in the short amount of time. One employee gave me a hair mask for FREE when I was short handed on money but desperately wanted to try it :)) I told her I would come back but she was insisting and wouldn’t let me leave without it

Ch
Review №23

Pam is the absolute best she spent so much time playing with my kids and let them try everything! My husband was so impressed he purchased a few products just based off of how kind she was to our children. Love knowing my kids will be so excited to shop there with me from now on.

Kr
Review №24

Employees are awesome. They spend a lot of time and are very knowledgeable. Keep up the good work.

Ka
Review №25

Can be overwhelming sometimes but the staff here are amazing. Everyone is so helpful and friendly. There are often demos being done or new products being launched its really fun. If Im in town I have to stop by.

B
Review №26

Nice products! Customer service is very welcoming and attentive. A little expensive, though.

ho
Review №27

Recently Ive got myself into the use of bath bombs. I bought about half a dozen year the other night, and I must say they had an extremely awesome selection! I cant wait to use the first one tonight!

As
Review №28

Went in with my friend, She bought a lot stuff and we got a male cream example for the hair ...the product is good friendly stuff I was able to touch and smell soap around without a problem...,my friend went to me Mall cause this company that was the only reason

#
Review №29

Fun place, nice products. Everything smells so pretty. Special natural oils for face & body are good.

El
Review №30

They were so flipping friendly. I didnt realize they were about to close and they were still. so. flipping. friendly. The soap was good too, but I used it up in like 10 days...

el
Review №31

So much fun! Loved it! Best thirty minutes Ive spent in a long time! Great staff!

Ke
Review №32

My wife had some questions about a product by a friend the sails girl was very pleasant and very helpful. A very good place to shop.

Ca
Review №33

Really enjoy checking out all of their products and the staff is very helpful. Feel free to just window shop and walk around, but dont hesitate to ask questions! The products are expensive but are great quality.

Fr
Review №34

They have so much more then I would have thought. The product is amazing and the people working there are super helpful and friendly.

Am
Review №35

Omg, so happy I walked in. I suffer from bad anxiety and when i asked one of the ladies in there. We connected and she showed me a bunch of great products! As i looked around after we talked she walked up to me and had bought me a bath bomb, i almost cried. It was so sweet and made my day the ladies and guys who work in there are so sweet!!!

we
Review №36

The products are good but and the employees are friendly but Ive heard many personal stories regarding the management and playing favorites or berating their employees and generally being unprofressional behind closed doors. I in good intentions can not reccomend this lush although lush as a brand has very high quality products.

JA
Review №37

Now Im just- JARED AT A LUSH STORE

Ma
Review №38

Amazing, and very large store, but the workers there follow you around everywhere you go, and it gets pretty annoying. Yet still their so nice and helpful, its really the dudes that follow you around.

Mu
Review №39

The store might look pricey but Ive got had good experiences from their face washes and beard washes.

Mi
Review №40

Fantastic store. Well stocked with a friendly and helpful staff.

Th
Review №41

The products are amazing and the people who work there are extremely kind and helpful

Ve
Review №42

Amazing sales people and amazing products!

Su
Review №43

Nice soaps, knowledgeable help, hands on testers, but a little expensive compared to other stores of this type

je
Review №44

Good store for that kinda stuff.. didnt care for the worker who was a little too touchie with my girl.

Ry
Review №45

The employees were very helpful, just do not try to baith in the bathbombs tester water.

De
Review №46

Jen helped us out today and she was very helpful. Ask for Jen

Je
Review №47

Great products helpful staff

Br
Review №48

Looks like a nice place

Do
Review №49

Great prod9.

Gi
Review №50

Pricy but love the concept

Ka
Review №51

Awesome place!!

Al
Review №52

Be

Information
17 Photos
52 Comments
4.7 Rating
  • Address:313 Smith Haven Mall, Lake Grove, NY 11755, United States
  • Site:https://lushusa.com/?utm_source=google&utm_medium=gmb&utm_campaign=772
  • Phone:+1 631-265-0268
Categories
  • Cosmetics store
  • Beauty supply store
  • Gift basket store
  • Gift shop
  • Perfume store
Working hours
  • Monday:10AM–9PM
  • Tuesday:11AM–7PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • NFC mobile payments:Yes
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