Wax Specialist, D is THE BEST! Her technique sets her apart from any other wax specialist I’ve experienced. Love her spirit- she makes you feel comfortable right from the start and is so warm and engaging! She takes her time, is so gentle, is very thorough and knowledgeable. I enjoyed my experience with her!Also Makayla the front desk is so professional, welcoming, patient and knowledge about all the products!

Went for my first Brazilian. I was nervous but D was amazing. She talked me through it and it wasnt as painful as I thought it would be.. All the staff was very nice and helped with my questions regarding the services and products. Definitely going back again.

D is the best esthetician/waxer of all time. D is very kind and friendly. She puts you at ease the second you walk into your room. She has the most pain free technique, which is extremely important when your service is a full Brazilian. She doesnt let you leave with a single hair left she is very thorough. I highly recommend booking your next session with D. You wont regret it!!! Thank you so much for the wonderful service D. Youve got a client for life now!

I received a Brazilian, underarm and lip services. My technician was D - and she is truly one of the most genuine, efficient and kind individuals you will ever meet! It makes it a much more comfortable experience when you feel at ease with the person performing the service. She is extremely professional, while also seeming like a long time friend. I would absolutely recommend this specific location, as well as D, herself! I look forward to being a returning customer.

Had an awesome experience at this location, everyone is honestly so friendly and helpful. My first Brazilian wax was done by Tara!!!! & I loved it!! She is extremely kind and professional & I book with her every time I make my next appointment!!! I would definitely recommend Tara a million times, she will get the job done .

Monica is the best! She is nice, professional, precise and very informative. She does a great job making sure I feel comfortable every time. If you are looking to get waxed, I highly recommend her.

I loved my underarm and brow wax with D. I believe her name is Dayna but she goes by D. She made me feel comfortable and was fast and efficient, but also took her time to make sure I was happy with my service. She also recommended an all natural deodorant, and after trying tons of others I can finally say I found my favorite!!! Their products may be a little bit more than the drugstore but it’s well worth the value!!

Everyone here is so nice from the moment you walk in. I had D do my second ever Brazilian wax and she was awesome and was so quick and painless!! She was super nice and made me feel comfortable the entire time. I highly reccommend D and will definitely be making my future appointments with her!

This was my first Brazilian wax, and D made me feel relaxed and was very professional. I would definitely recommend this place and D, to anyone who is considering getting a wax and is nervous. Great service from the whole staff.

Tara did an awesome job on my brows. I highly recommend her if you are looking for someone professional who cares about the final product. I had to let mine grow in more and each visit she made them look great and showed me how to fill them in until they grew on their own. Love the results !

Had an awesome experience at this location! Everyone was friendly and helpful!!! Tara was my wax specialist and she was outstanding!!! So friendly, quick, efficient and great at what she does! I’ve already booked my next appointment with her! If you go to this location go see Tara!!!!

They were super friendly loved every second. Crystal has very great hands specially being a first timer and she held great conversation for a shy person like me to feel comfortable.. deff recommend this place and crystal for waxing needs!

Tara is amazing!!! Great service and great conversation! Thank you! Looking forward to my next visit ☺️

I received a Brazilian wax from D at the Lake Mary location and it was the best I’ve ever received. She was kind, professional, and answered all my questions, I will be seeing her again! I definitely recommend seeing her, it’s been 2 weeks and I’m still hairless!

My technician D was great. So glade I found her and European wax center.

I was so nervous to get a bikini wax but Tara is amazing and made it nearly painless. She was so professional and walked me through everything she was doing! I would recommend her a million times

Kelly is the best!! She is so sweet and has such a beautiful personality! She makes the experience feel welcoming and overall enjoyable! I’m so grateful for kelly and all she does to help me feel comfortable in my skin!

Kelly was absolutely amazing. Made my first experience go so good. Talked to me the whole time, and explained every step along the way. Cant wait to see her again.

I went to get a Brazilian about 2 weeks ago with Daynna and she did such an amazing job. My hair still hasn’t grown back and it still feels so smooth 😍 10/10 recommended!

If you go in Lake Mary, go see Kelly. Shes the BEST!

Tara was so nice! She was very bubbly, made me feel very comfortable getting a Brazilian wax. Im definitely going there again. The place was very clean, accommodating and friendly.

I just had my greatest Brazilian ever in my life done by jessica! I cannot recommend this place highly enough it was the quickest, most professional, least painful Experience with a Brazilian Ive ever had and I just have no words to describe how great this place is! Please check it out if you havent already I will never go anywhere else!

My wife uses the facility. She has been using EWC since before we moved from SoFla. She has always been happy using them.

Ask for Susanna. She is amazing!

Staff is super friendly, and they always work with me! I love the wax pass, and every person I book gives me no issues. I will be back!

Great experience, I had a lady named Christine and she was so informative . I barely even had any pain ❤️ Thankyou!! I love how it came out

Ask for Jessica and tell them Shannon Ashburn referred you so they can locate the right waxer, shes excellent!!!

They are fast but for the price and getting a wax, I expect better results. After having been to them a couple years ago and being very pleased with the results and then going back recently, I bought the wax package with about 12 prepaid waxes, before I even got home. Ive been 4/5 times now and they told me after the third or fourth wax that all the hairs would in the same cycle and they would be able to get them all. They still dont get them all. They do it so fast, a Brazilian in like 4 mins and it feels like they are just wayyyy to fast and rushing (I know thats how they are trained) but its not worth it at this point for the price because they NEVER get all the hairs, and Im not talking about a few left behind, there is A WHOLE BUNCH left behind and I have to go home and tweeze for an hour or so, after I pay good money for them to get removed... After my wax package is up I will not be returning, I will be taking my money elsewhere and getting what a wax is supposed to be, if it keeps going this way. (Yes Ive been waxed several times before with great results for weeks but not here so far. Bummer.)

Go see Gina! She was amazing and so friendly! Will make any wax you get feel like nothing!

Ask for KELLY! She is the best specialist here! She is so sweet and engaging! She had a very sweet attitude and she deserves ever tip she receives from any of us! You won’t go wrong with picking her I highly recommend it!

Unprofessional management and front desk assistants completely ruined my experience here.

Luv them

Mallory and Jackie are the best! Always get a great wax experience and the office staff is very nice.

Tara was great, fast and friendly.

Very clean environment and very friendly staff! The convenience of booking an appointment through their app is nice also. Kelly is my go-to person here. She’s fantastic and has a great personality! Highly recommend!!!!

Great service! Friendly employees, they dont rush you, they take their time with each individual. Quality is definitely important to them. Highly recommend them for anyone who doesnt care to shave or tweeze. My eyebrows are on point 👌

Super disappointed with European Wax Center. I have been a customer for years, purchasing passes, products and tipping. I purchased my most recent pass that was over $400 in November and I was gifted Laser hair removal for the Holidays. I understand there is a policy in place but there needs to be an option to cancel after 30 days. I have no use for this pass that I paid up front for. All I was offered was a credit that I can’t use because I am getting multiple areas with laser. I called 1/7/19 to discuss my options and the manager was at a meeting. I was told she would call me back later, no call. I waited next day for a call but no call came in, so I called, manager told me she would contact corporate and call me back in two days. Guess what...no call. I called 1/15/19 and the manager was not there so I proceeded to leave a message and all of a sudden she was on the line saying she was running errands, yeah I am sure. She said that all she can do is a credit because it’s 30 days later. How a company that has been around for a long time and has multiple locations not have a cancellation policy with a cancellation fee or other options for customers who are over 30 days. Be ware people, watch those 30 days, they will take your money. I have enjoyed my visits when I needed them, even though I have been burned a few times and the products aren’t all that great when it comes to ingrown hair. I am very disgusted that management and corporate can’t refund my money or give other options that involve a cancellation fee or return of a partial refund.

Awful receptionists. It was my first time with them. I was scheduled for waxing services with Crystal but not offered service. I arrived 10 minutes late which I tried to inform them during my commute but they didnt pick my call. The receptionist (Diamond) was very rude and not ready to accept me. She said they have a 9 minute cancellation policy which was no where mentioned in the confirmation email or while scheduling on phone. Later she asked my ID to complete my profile . Well, who carries a ID for waxing services? They should mention this in the email right? I tried to show her a scanned copy of my ID on phone but she was very adamant to take me in or reschedule.Very bad customer service and terrible experience for a first timer. Peeps save yourself time and go elsewhere.

Absolutely amazing experience for me! The girls at the front were very welcoming and I cannot begin to express how amazing Jessica is! She made me feel SO comfortable from the moment I stepped into the room. She spoke to me throughout the entire wax (Brazilian) which was very intimidating to me, but she made me feel extremely relaxed and confident that everything would go well and it did. I can say that I will be a returning and happy customer.

This is my first time with face wax here in Florida. I am conflicted. The person who did it was very robotic and not good at putting people at ease. That should be one of their specialties since they are about to be trusted to put hot wax all over my face and rip it off. They put a large amount of wax layered thick, they blow on it and pull the wax off. There was no cloth laid over it just wax. I thought the whole process was strange and very awkward especially when it came to doing eyebrows. It wasnt as precise as it is with the cloth over the wax. There arent many place on the body that need to be exactly right but there is no room for mistakes on eyebrows. I did ask for them to be cleaned up but not thin leave them full but that didnt happen. Even with the first eyebrow wax free I am not sure if Im going back.

Love their hours, flexible scheduling and availability for walk ins.However, wish they had more reasonable prices without being a part of their membership plan.

The place was clean. Reception was nice. I picked a highly recommended lady to do my first Brazilian. Never been waxed anywhere before. Watched plenty of you tube videos so I knew what I was in for. I knew it was going to hurt. The room was very clinical, not comforting in the slightest. It felt very rushed. The lady was nice, but there was no “comforting” involved, even knowing it was my first time. Felt like I was just a product on an assembly line to process as quickly as possible. It hurt, real bad, but that’s not why I docked stars, as I know that’s part of it, especially for your first time. Afterwards, I felt like I had to pull the information out of her for aftercare products, which I desperately wanted to help avoid ingrowns. When I left I sat in the parking lot about 30 minutes in shock over how painful the experience was, and how painful my privates still were. I had no idea what it looked like yet, as I was not given a mirror to see. After I got home, I was red, swollen, on fire. I immediately applied the serum. But the worst part, which is the main reason for docking so many stars, there was so much hair left! She told me there would be a couple stragglers. But I had a hole patch of hair above and around my hood, at least 1.5 inches across. And various other places too. Now, I am sorry, but if I am going to put myself through that much torture, then you better do a complete job! Even the videos I watched on YouTube, all of the estheticians were careful to make sure they got all the hair. I was flabbergasted, and very disappointed. I decided to try and tell them my experience to get feedback and maybe a chance to correct it. I tried their survey, which no one contacted me back on. I emailed corporate, which it took them 3 weeks to respond. In that time I decided for my next appt, I would try a different studio to see if the experience was the same. I cancelled my 4 week appt with EWC, and made a 5 week appt with Mama Bare sugaring studio. My hair grows fast so there was lots of growth. I even waited to write this review until I could compare the 2 experiences, thinking maybe it’s just my inexperience why I felt that way. My experience with Mama Bare was less clinical, less rushed, she did a THOROUGH job, zero hair left over. They pull the hair in shorter strips, so while still just as painful, it is pain in smaller, more frequent amounts. The aftercare gel they put on was amazing. Within 10 minutes I had zero pain, and never had pain again the rest of the day. There was no swelling or redness when I got home. And I certainly felt like a more valued client. I am not sure if the difference in the after pain is due to waxing verses sugaring, or in the technique of the 2 different estheticians.I wanted to love EWC, as I had heard great things, but I will not be going back. Mama Bare however, as a new client for all my future waxings.

Ive been going to Brittany for almost 2 years and wont go anywhere else. She is amazing with brows and very sweet. The entire staff is always very friendly and accommodating.

Kelly is highly recommended and after my first waxing experience, I completely understand why. She is amazing and her spirit is soothing.

Jessica is awesome 👌

I’ve been coming for just over a year now...and I can honestly say I’ve never had a bad experience. My first time I remember being a little intimidated, but after my first wax was complete I was sold! The wax they use is not like ANY other, their customer service is amazing, and they’re great at what they do! I would highly recommend Brittney.

I am giving ewc five starts because they do provide excellent service. However, unfortunately on my last visit I was over charged for services. I was told that a manager would contact me to issue me a refund for the difference, it has been three weeks and that has yet to happen.I do plan on returning eventually to get more services performed.In retrospect I should have checked the receipt before I handed over my card and it could have been caught before the transaction was processed and would have been easier to fix.

Customer service is always on point. From check in to check out youre treated like a DIVA!

Last 3 visits they screwed up my eyebrows and didnt even compensate me. This time they stuffed up the services I needed.

The staff is so great! The front desk was very informative but not pushy. The waxers make you as comfortable as you can be considering the services are literally pulling your hair out.

My account is locked for 6 months so i’m no longer allowed to make appointments i can only do walk ins.... i go in as a walk in at 11 and she says they won’t have anything open until 4 you can imagine how mad i was since i drove 45 minutes for this wax . and i can’t even book the 4 o’clock because MY ACCOUNT IS LOCKED ! which is crazy because a wax doesn’t take longer then 20 minutes on top of that i was never satisfied with spending $50 for a brazilian any way because they NEVER take all the hair off . i won’t be going back i’d rather shave with a $1 razor then go back here .

Everyone makes you feel comfortable especially when it seems a little awkward. Erin is the best and makes you feel completely at ease!! Recommend this place to anyone that wants silky smooooooth skin in all places!!

This salon is amazing! Ashley is the Manager and is the most professional, genuinely kind person - she is the perfect person to oversee the salon. Her demeanor is exemplary! Additionally, my waxer, Brittney always makes me feel comfortable and does an excellent job with every service I utilize. I work and live pretty far from this salon but because of the service I consistently receive, I will always come here! I must also mention that in a bind, I have used the other waxers and all of them are equally great. Excellent all-around!

Excellent experience, very pleased with the service. Crystal is a great technician. Highly recommended! Will be back again soon.

So happy this location is only 5 minutes from where I live. Jessica is a fantastic waxer and always has a great attitude. The staff up front are also very friendly and welcoming.

My appointments have been great. My tech Definitely makes you feel comfortable and is very educated in her field. Thank you brittany!!

I usually go as a walk in due to my hectic schedule & Ive had a different person each time...and each time I leave as a satisfied customer.

Being the only full body wax specialist in my salon now I had to find someone new I could depend on to give me good results.I had an up coming trip & need to be bathing suit ready. I decided to take the plunge and do a full Brazilian. The staff booked me with Kelly. She made the experience as pleasant as possible and I went ahead & booked my next apt.I only gave 4 stars because there was some hair left on the outer bikini area that wasnt removed.It may not be Kelly but what the salon considers bikini /upper thigh areaIll know next time to let them know what Id like more of next time

European Wax Center Lake Mary is amazing! So welcoming and immediately make you feel very comfortable regardless of your service. From front desk to waxers everyone has a smile and is extremely knowledgeable and thorough. Would recommend them to anyone!

My first time here. Went with my daughter and they gave me a free wax which I didnt expect it was really nice. Now Im only upset because the closest one to my home is like 50 minutes away. But the wax they use and the job they did outstanding

My first visit at this location and it was good. The staff was friendly, gentle and patient with my pains. Will return.

Clean and well maintained store and rooms. Technician was very knowledgeable and did a great job and was very quick. I will definitely return to this location.

Love the team here. Brandi is the best and just awesome!! Definitely good at what she does!!

They are good! I moved from Charlotte and went to a cheaper place.... I regret that! For now on this is my to go place.

I have been a customer of EWC for almost 9 years, they started small in Ft. Lauderdale and they were wonderful in every way possible. It was amazing seeing them expand and go to the next levels, but lately its nothing but a disappointment. The “specialists” they are hiring recently are below average, they are losing the good ones, the products were really nice, unlike now full of chemicals and “scents”. They force their associates to pitch you their products even if you go twice a week and you decline from the first time. The prices went to the roof. What they don’t understand is that when they first started franchising, they were unique, the hard wax was a big deal. Now; its everywhere. And with the “all natural, organic” move, not sure how EWC will survive! They lost customer service, products, and assets. Really sad.

Ive been here a total of 3x now and Im upset at myself for not checking it out sooner. The first time I made an appointment it was because the lady that normally does my eyebrows wasnt available. Im very particular about my eyebrows and I usually get them threaded, so I was hesitant, but Brittney did an amazing job. Ive gone back twice now for Brazilian waxes and have had Brittney and Najette, both did an amazing job and only took 15 minutes. Everyone is extremely friendly and skilled. I also love the different packages you can purchase in advance. Saves you money in the long run and if you know youre going to be getting a Brazilian wax or any kind of service religiously, its a great idea to essentially just prepay for everything.Shoutout to Ashley at the reception desk as well. Shes been there twice when Ive come in. Super accommodating when I was running late the last time and very helpful going over the different memberships, etc.

Brandi is my favorite waxer. She is fast but very efficient. She is knowledgeable and can always answers my questions and give recommendations for products. The owner, and receptionists are amazing and the customer service is the best. The center is very clean and i never have to wait more than 2 mins past my appointment time to be seen.

I had an incredible experience! I love the wax they use and Jenae is amazing! They have great first time deals too

Janae for the win every time. Shes funny fast and detailed.

Very clean and friendly people. Very flexible with appointments.

Lauren is the absolute BEST when it comes to brows. Gives you the perfect shape for your face and doesnt over wax them. #browsonfleek

Highly recommend awesome staff

Pricey but good service, on time appointments. Brandi did an excellent job.

I love this place, my favorite spot for eyebrows wax. The service is the best, and they have a wonderful staff.

Excellent customer service, Jessica is the best she makes me feel very comfortable and she does very good job!

Such an awesome place! First eyebrow wax complimentary? How amazing! The waxers are so professional and the front desk ladies are so nice, everyone is very informative from the time I set my appointment to the time I left, I will defintly be back to the Lake Mary location. Everyone is awesome, thank you ladies for the experience!

It doesnt matter what location I go, but always European Wax Center is my to go place to get my Brazilian. Service and products are amazing!

I started getting waxed about 6 months ago with Brandi !!! She has seriously CHANGED MY LIFE !!! Lol I love her and the other staff members !!! The location is always inviting and clean !!! I love love Love European Wax Center & MY RESULTS !!!

Awesome. Everyone so professional yet o feel at home.

They make you feel comfortable, clean and your appointment is YOUR appointment. No extra wait

Everyone so is professional and nice! I wouldnt go anywhere else!!

Love the cajun jambalaya pasta!

Lovely staff, clean salon and Jessica does a fantastic job with brows!

Excellent had never heard of this chain.

You guys REALLY charged me $21.00 to wax my damn eyebrows plus the tip!! Like that is a rip off & so greedy!! If I knew you would charge me that I would of NEVER went. Unbelievable!!!! 👎😒😠 I could of spent my money at Starbucks & bought myself coffee for a few days!

Best wax place I have ever been to

Lisa was great it was my first time getting wax

Ripped my butthole wrinkles off and stretched my balls out a foot, but cleaned me up nice.

They do such a great job and theyre so friendly!

Great experience, Madison was awesome !!

Great work, very professional

The staff here is great especially the receptionist

Always very professional and as painless as possible.

Love love loved it!

Excellent service

Great staff and perfect location.

Love how fast and friendly the employees are

Theyre all great!

Always great, wonderful staff

Christine is excellent!!