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Harley-Davidson Of Ocean County
300 NJ-70, Lakewood, NJ 08701, United States
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Harley-Davidson Of Ocean County
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An
Review №1

Bought 3 bikes from them because of the staff. Ron, Jason, Joe and Jessica were my reasons to buy there.They have all gone and luckily found each other at Indian of Monmouth. I have since purchased 2 bikes from them and couldnt be happier.

C
Review №2

The very 1st thing they say Harley of Lakewood where the bikes have the attitude not our people, is absolutely false. From the front desk to sales, to maintenance every time i call or walk in, every single employee has an attitude like im interrupting their personal life.On top of the non professional attitudes, the turn around time for bike work is an absolute joke. Im yesd, to death and wait months. I dislike leaving such reviews but i refuse to hold in how poorly ive been treated.U.S Army Veteran absolutely love Harley and what the company represent but, this location and the people working there is not acceptable in a professional stand point, especially as a customer.

Aa
Review №3

I was greated by Eric one of the Harley salesman who was very kind and informative about every question I had on the bike. Brad the finance manager was great as well there were no surprises and was in and out in less than 2 hours. Smoothest sales process Ive ever had 5 stars highly recommend going here.

ch
Review №4

Chris and Brad were a pleasure to work with. My buying experience was easy and hassle free. The service team and after sales could use a little spot shine but overall I got the bike I wanted and all ends well.

br
Review №5

Ashley is the best employee ever. She is so nice and sweet. And Eric is such a great sales guy

Je
Review №6

1200 miles from home with a safety concern and they got me right in fixed up and back on the road. This shop has that old school feel and I was met by a fun and understanding staff. Thanks guys for representing the culture!

Ja
Review №7

Super friendly. Great place.

Pa
Review №8

I decided after 18 years riding sport bikes to make the switch to a cruiser. Purchased a 2020 Lowrider S from Dan. Best experience in a dealership I have ever had! Couldnt recommend it enough.

Pe
Review №9

Very professional and knowledgeable staff. The Sales Manager Pete is a genuine guy. Dan and Eric are awesome too. Highly recommend OCHD.

mi
Review №10

Great guys made sure everything went smoothly and i got a good looking bike. Win win!

F
Review №11

Awesome, personalized service! Chris and Cynthia were very, knowledgeable and even helped me plan my trip there from North Carolina to pick up the bike. Had to fly in and take Uber there. They had such good prices it was worth the trip...so I rode it home over a two day period back to NC. I wish I found prices like this near home...🤪

Mi
Review №12

If you want to by a Harley look no further! The staff is knowledgeable and extremely friendly. You will not be pushed in any way shape or form to buy a bike. See Erik and he will find you the right bike for you!

ch
Review №13

Love this dealership. Great staff! Always greeted by name. Always a fair deal and great service. I have bought 4 bikes over the years from HD of Ocean County and I would recommend them to anyone. If you are even considering buying a bike or just getting more info, go talk to these guys and girls.

St
Review №14

I started my motorcycle journey at this dealer last year. Eric was able to put me on a great bike to start with and the rest of the staff were extremely friendly and courteous. Took the Msf course through them as well and the instructors were great.I came back 2 days ago and ended up upgrading the sportster custom to a heritage softail. Good sale price for the bike, great trade in value for mine. They even let me borrow a bike until I could pick up my new (to me) one. Dealt with Eric again. Good to see the same people stick around. My go to dealer for sure.

Re
Review №15

Friendly employees. Large womens clothing department. Great customer service. Awesome events!@

An
Review №16

Ocean County Harley, Very upfront and would recommend this dealer ship.Dan my salesman was very helpful. thank you

Ma
Review №17

Everything about the entire purchase process was easy and enjoyable. The staff is very friendly and knowledgeable.

Lo
Review №18

Great dealership, great prices, outstanding service. Thank you for putting me into my dream bike!

Sh
Review №19

Took my riding. Class from here they have amazing bike selection and have amazing instructers

Ja
Review №20

Best parts department of any Harley dealership, service is excellent as well, friendly and attentive to your needs

ro
Review №21

Service is not good. They told my friend to pick up the bike he paid for in cash, but it wasnt there because they messed up. They still had the guts to give my friend a hard time till he showed them the text they sent him saying that. All they had was lies and child like excuses. They deserve to get shut down.

Ja
Review №22

I had a great experience buying my first Harley. Everyone from the sales department, accessories, department, and service department were very helpful. They have a great selection of new and used bikes. I couldnt be more satisfied with my purchase.Update: This is my second motorcycle purchase from Ocean County Harley-Davidson. Both times I felt like they were doing everything they could to get me onto the bike I wanted. This second time was for my wife. She saw a Heritage Classic that she really wanted and Howie did everything he could to make it happen. I felt great about the purchase and really appreciate it.Another Update:I want to say a big thank you to the parts department atHarley-Davidson Of Ocean County. Just 5 days short of being out of warranty my Road King battery dies on one of the nicest days of the year to ride. I called up the parts department and they told meto bring it back and that they would test it. If its bad they will replace it. I got there 45 minutes before they closed and was told that it would take longer to fully test and that I would have to come back tomorrow to pick up a replacement battery if it was faulty. I explained that I live 50 minutes away and it would be a real hassle to drive home with no battery just to come back the next day to waste 2 hours driving back and forth and they did the right thing and gave me a replacement battery on the spot. Much appreciated!!!

Ma
Review №23

Peter is absolutely incredible and very professional and a pleasure to deal with. Thanks Peter

Do
Review №24

Great customer service, variety of products were plentiful, bought some great deals on discounted price

Do
Review №25

Great dealership for sales, service, motor clothes. Owner and staff are friendly and knowledgeable. They go out of their way to help you.

Jo
Review №26

I would like to say How impressed I am with the service I just received. The service dept. Went above and beyond. Thank you.

Ma
Review №27

I cant thank Harley Of Ocean County enough. Learn to ride, sales, parts, everyone was on point and very welcoming and accommodating. I took the Learn to ride program, started on a Monday, finished on Wednesday morning, went to the local DMV, got my motorcycle endorsement and pulled off the lot with a brand new Harley by Wednesday afternoon.

Do
Review №28

Excellent shopping, bought gorgeous tops for myself.Very friendly employees and fantastic items to choose from.

Da
Review №29

Love it.. everything there is amazing and they will order anything for you if they no longer have it in stock.

Je
Review №30

Need more clothing and better chips

Mi
Review №31

Purchased a bike here. Honest group of knowledgeable people. Dan Flynn was great

Ky
Review №32

Eric was the best to buy from, quick, painless and easy, treated me like family from the moment I walked in.

km
Review №33

Bought an exhaust shield online from them, it was said to be new in description with no mention of damage. the pictures showed something on it which was claimed to be only residual adhesive from tape when the part arrived it had obvious damage to the finish on both ends. when i tried contacting them for a solution they offered 5 dollars back on the purchase which i disagreed to. after that they would not return any messages to me and issued 5 dollars back to my paypal account. upon posting a negative review they then tried to make the situation right with me. this is very petty for a harley davidson dealership. for many of us that take pride in our bikes it is sad to see how this dealer treats customers. im sure this isnt how it always is but one time is still too many. everyone be aware. buy elsewhere if you can. i will not buy from them again that is for sure.

da
Review №34

This place is not the outstanding place it used to be constantly seems understaffed and parts are never in stock most of the motor clothing shelves seem empty.

La
Review №35

Awesome place to buy a bike,gear or just hang out with other bikers, wonderful staff many events to go to

Co
Review №36

Chris was the deciding factor in the purchase. I was on the fence but since he wasnt aggressive and aloud me to ponder it in my head i went and bought it .. Thanks Chris

Wi
Review №37

Wendys gave me the wrong order

Ti
Review №38

Me an my Husband Brian Johnson loves this place!!

JC
Review №39

The staff there treats you with nothing but respect. Brendon and Rich in service are straight up with you. Theyll work with you for whatever you need. Im having an upgrade done and they keep me updated on the progress. Thanks for that.👍🏻👍🏻👍🏻

mo
Review №40

Had a nice time people where very nice

Lo
Review №41

Real nice Harley showroom, lots of bikes. They have used bikes also. The salesman Scott Price was a very nice guy. When Im ready Ill buy from him. Free parking

an
Review №42

“Pete was fantastic. Very friendly and courteous, explain things very well. Made my buying experience a pleasure and much easier. I would love to thank Jeff and Noreen for being so helpful.”

Fr
Review №43

Great dealership everyone there is super helpful and was excited about the purchase of my new 2020 Street Glide Special

Ga
Review №44

Yeah my bike is still there getting work done its been there for like 4 weeks I give it a half a star

Ch
Review №45

“Pete was great, helped me get the bike I wanted and made sure I got a great deal. I bought my bike in march of 2016 and I when I stopped in yesterday 2/19/17 he knew who I was, what bike I had bought and the bike I traded in! After talking to Pete for a few minutes a friend I was with ended up buying a new from him and road it home last night”

Ch
Review №46

CHRIS WAS A PLEASURE TO WORK WITH! THEY HELPED ME IN EVERYWAY THEY COULD TO GET ME ON 2S TODAY!SALES MANAGER WENT WAY ABOVE AND BEYOND FOR ME TO GET EVERYTHING DONE INTIME. EVERYONE WAS PERFECT IN AND OUT. ID HIGHLY RECOMMENDED ANYONE LOOKING FOR A HARLEY TO GO SEE CHRIS AT OCEAN COUNTY HD. GUY WENT AS FAR AS LENDING ME A HOODY BECAUSE STORE WAS ALREADY CLOSED AND I DIDNT HAVE 1 WITH ME. 100% SATISFIEDTHANK YOU BROTHA

an
Review №47

Awesome staff very nice I was given a scratch off worth 20 percent towards my purchase. Nice place to look at motorcycles. Salesman for bikes very knowledgeable

Ed
Review №48

With everything going on Brandon the service manager still takes the time to ask how you are doing and if you need anything makes you feel part of the harley family

Ja
Review №49

I recently purchased my first Harley Davidson motorcycle at the Lakewood N. J. dealership. The sales manager, Chris, helped me with my purchase. He was knowledgeable, friendly and courteous. He arranged to have my bike delivered to me, and Meg in merchandise sales arranged to get a new helmet to me the same day. It was an easy purchase with theyre help. A great experience.

Ve
Review №50

Are you a Spirited Women ?Are you interested in learning how to take hold and control of the ultimate toy ?David, has the experience and personality to guide and teach you to successfully ride a Harley Davidson.Two locations, Long Branch and Ocean CountyVeronica HunterVhuntermassage LLC

Jo
Review №51

Bought 2018 road glide from them. Got a good deal

Je
Review №52

Any Harley dealership is great in my mind. The only thing lacking was their selection of gloves. The selection of everything else was great though.

Ra
Review №53

“When I bought my 2016 Triglide Ultra in August 2016, I feel like I should have been told about the 2017 which had more changes . This was my third bike I bought from you all were good experiances”

Jo
Review №54

Outstanding my first Harley I had a blast Dan Flynn was my salesman and was helpful with all the details of the purchase to help me make my final decision and the rest of the staff were outstanding tyvm to Pete and Sue

Lo
Review №55

Helpful knowledgeable friendly. What more can you expect.

Za
Review №56

I highly recommend that anyone in the Ocean County area interested in buying a bike or even curious about it should swing in and talk to the staff. Definitely ask questions because their staff is highly knowledgable.

Ro
Review №57

Very nice dealership. We ran in for parts that our local dealer didnt have in stock. Staff was pleasant and greeted us with a smile. Parts staff recalled us readily from a phone conversation and had the parts we were asking after ready to go. Price for parts was as reasonable as it gets. From what we saw, the floor was packed out pretty well with displays and paraphernalia. Seems like a good place to go; even fellow bikers in the parking lot were personable and engaging, which hasnt always seemed to be the case. Very likely well be dealing with this location in the future, even if the ride is an hour long. But it is a really nice ride to get there.

Ro
Review №58

Brought my bike there to get it fix. There was an issue with one of their mechanic. However the owner of HD made right thing and the other mechanic fixed my bike and it ran like new! Definitely will be returning and my next bike purchase will be that location.

Da
Review №59

Enter the place some employees were wearing a mass some were not wearing a mask. there was no hand sanitizer when I walked in. Everybody was busy. One guy had me standing behind the line for over 5 minutes never welcomed me or quickly said can I do something for you.with no acknowledgment one guy showed me where the oil was and then when I went to pay for another 5 minutes..finally I went over to the girl and she was on a telephone call. Not wearing a mask I felt very uncomfortable and it was one of the first times I was never welcomed and greeted at this harley store.Very disappointed. Bought my oil but Ill find elsewhere.we would just stop in Woodstock and we went to the Harley shop up there they all had face shields on very pleasant Can we help you what can we do for you. When we said we were just looking they said no problems. Big difference.

Co
Review №60

Ocean Harley goes out of their way to make things right. I took the course and got all my gear from here. I was a little upset and felt buying the bike wasn’t the best experience. Well when I went back to pick up some things they really treated me right. They went over the bike with me and answered any questions I had. I am so happy with the bike and the place I will be back to take a one day course and get more gear here.

Za
Review №61

Amazing dealership at amazing prices just wouldnt buy a used bike from them I bought a 96 softtail Fatboy from them after trading in my new bmws1000rr since then iv gotten 100 miles out of the bike and spends almost 2k fixing it and it still barely runs I have called many times and have been told they would call me back. When I bought the bike I was told it had a small oil leak not that it doesnt run. Still nothing from them in almost a year spending a good amount of money each month for a bike I cant even ride let alone get a call back for would definitely recommend buying any of their new bikes just would never in my life recommend buying a used bike. I love riding all year long just cant happen since iv bought a bike from here.

Jo
Review №62

Rode my brand new bike 2020 Low Rider S from Passaic County to OC Harley on a Wednesday for 1000mile service. Everything went well till two days later, I attempt to go for a ride and my bike won’t start. I called to resolve issue. No call back. Too busy. Never had issues.. have a trickle charger.. but Harley fails me again. Have some integrity and accountability.

Jo
Review №63

Excellent customer service from Eric and the rest of the staff . I was given great advice about insurance coverage. How do you say it was great because I was going in the wrong direction. And Im sure down the line I wont regret it.

Ro
Review №64

I have always Spectro oil for my 3 oil changes. So I was surprised that the price for labor to change the 3 oils is now with tax $200.00. (I supplied the Sprectro oil kit which includes all oil, filter and gaskets)

Jo
Review №65

Howie went above and beyond to get me rolling. Very much appreciated.

Ad
Review №66

Everyone was friendly and nice, and helped with my purchase.

Ap
Review №67

Fantastic experience at Ocean HD! Wonderful Sales and service. Highly recommend!

Lu
Review №68

They help me with what i need and have special ordered me parts many times ... i appreciate them

Mi
Review №69

Great people and friendly

Sa
Review №70

The HDOC team makes you feel at home, better yet part of the family... Exceptional service at the Parts department and the Service department... See you soon boyz..... And thank you for everything...

Al
Review №71

Ive been riding for 35 years and have owned approximately 15 bikes. This was hands down the best experience Ive ever had st a dealership. I drove over from Philadelphia to do this deal. Cynthia and Chris were great. They blow my local dealer away when it comes to service.

Ku
Review №72

Good store

Ro
Review №73

Great people.Great motorcycles 🏍.

Ir
Review №74

If you are planning to purchase a motorcycle, Harley Davidson of Ocean County is the place to go. Exceptional service and professionalism. If you have a question, they have the answers.

To
Review №75

New motorcycles are nice. Prices are.....exotic! Never thought Id see a $44K motorcycle in regular motorcycle shop! Crazy!! You REALLY gotta have some surplus income to buy a new HD!!

H
Review №76

I had a Great Experience. Dan, my Salesman, was very professional and worked to get me a great deal. Get your next Ride at Harley-Davidson of Ocean County and Join the Family!

an
Review №77

Best people to deal with. Answered any questions I had, helped me out any way they could. All the guys in sales have an awesome sense of humor and and great people to deal with. From here on out I can say I will always be a ocean county Harley costumer.

ma
Review №78

Awesome dealership with lots of bikes.. very knowledgeable staff that make you feel like family..,

Ch
Review №79

Extremely helpful and friendly staff, excellent customer service, and did a great job of keeping me informed about when I could purchase my bike with the Covid shutdown in New Jersey

Ed
Review №80

Have not been there in many years, but I enjoy their Merchandise.

st
Review №81

From the girls at the counter to the service people greet attitudes great service thanks

La
Review №82

Great place. Very helpful staff. Was there with my son who purchased a used non Harley bike and were treated no different then anybody else in the ire show room.

Ro
Review №83

Knowledgeable and considerate sales people. Chris is a very patient person

Th
Review №84

“Noreen always greets me with a friendly Hello. As a regular customer I appreciate that. Your support staff is also very cordial and helpful. I play in a NJ band called The Nerds. In the 32 years weve been working Ive always encouraged the same behavior from my band and crew, and it makes a big difference (32 years of difference...) Personally I love and own Harleys and would love to work there if I wasnt playing full time. If you ever want to market to our 30-55 year-old demo with lots of disposable income and living an active exciting lifestyle, get us in your parking lot for an event. Continued success!”

Es
Review №85

Great services, parts, the ladies at the clothes store, are great customer service,

Ca
Review №86

“shoreline is the best, these guys went way above for me and most places dont even try.I was due for my service and I was in a very hot rush to get the job done, because I had a military funeral to be at, I am a patriot guard rider and I had to escort a funeral, I explained this to the service guys and without hesitation these guys dropped everything and jumped on my bike to get me out the door,,, they were fantastic, not only did they jump on my service but they also took the time to explain to me a lot better options for my bike to make it run so much better.I HAVE BEEN TO, WAY TOO MANY DEALERS OF ALL KINDS,, SHORELINE HARLEY IS FOR SURE THE BEST AND STANDS OUT ABOVE ALL THE REST !!!!!!they have a great bunch of employees that every company should take as an example of what a business should be ran like ”

Do
Review №87

Pete and Howie were always pleasant and positive. They made the effort to get the deal to a wonderful price. Im not an easy customer and they did well to work with me. I finally have my Dream Bike.

Gu
Review №88

The staff here was very accommodating and helpful. They exceded my expectations compared to prior experiences with other HD dealersips.

Do
Review №89

Waste of time and money, asked if I needed an antenna with a HD BoomBox 6.5 for my stock StreetGlide, they said no, after they open it up they tell me I need an antenna and to come back to install one after they order it, I have to pay 2 services instead of One

Al
Review №90

Very helpful

Ch
Review №91

“Everyone that assisted us at the dealership, especially Chris, were excellent. The dealership is over an hour and a half from my house but is well worth the trip, and it will be the only dealer I use from now on for service and for future purchases. I would highly recommend Ocean Co. Harley to anyone interested in making a purchase. ”

Mi
Review №92

Sales women were very friendly and helpful. Nice day trip for us

Wi
Review №93

Nobody will work with you harder to help make the best deal possible to fit your situation. Just ask for Dan or Cynthia the greatest sales people ever!!!

Mi
Review №94

Jessie & another sales associate (sorry forgot her name) were both very attentive and helpful. Offered lots of recommendations & assistance. Very friendly & both went out of their way to help me shop for my upcoming 2 week trip across S. America . Its rare these days to get this kind of service. It was very appreciated. Im impressed ! Keep up the great work. Ill be back for more after my trip. Also, on a side note, they are both very attractive : )

Da
Review №95

My experience with this dealership started off very well and ended very poorly. I felt that my importance as a customer ended once I signed my name on the dotted line. Extended delays on the scheduled pick up date, dirty bike (new off showroom floor), improperly installed highway pegs {one higher then the other}, a very rushed and abbreviated familiarization walk through, no follow up communications to see how I was getting along or to thank me for doing business with them, and the icing on the cake, receiving my new reg/plates in the mail,,,,,,,,,,,,funny thing is I wanted and requested to transfer my old plates from my trade in. No need to discuss the events surrounding my initial (and only) visit to the dealer because they ultimately failed in every way that matters.

Ro
Review №96

Allie was very helpful in facilitating a leather jacket return in the Lakewood HD store, (that I had purchased online). Despite the online departments computer system not allowing access to make the return she hung in there and made phone calls to get the job done! She was also very nice to me and showed me many other jackets in the store to find one that fit.. Her time spent was much appreciated.

Ge
Review №97

Nothing like the feeling of being treated like family every time you go through the door. Chris in Sales couldnt have been better making the purchase of my 19 CVO Street Glide seamless. Lets not forget Noreen. Always there in the background making sure all goes well.

Lo
Review №98

“I dealt with Dan Flynn. He is awesome! He answered every question I had. I cant tell you how great it felt when purchasing my Iron 883. The big deal that the dealership made was fantastic. Last time I bought a motorcycle they just handed me the keys and said bye. This is where I will buy my next Harley as well. ”

Ri
Review №99

Great place the staff is so nice there.

Ca
Review №100

This is my second Harley from Harley Davidson of Ocean County from Dan Flynn and the experiences just get better. I came in with my 13 year old son and we had a great time and my son felt like a big kid. They treated him like he was the customer and that made me feel very happy, he wasnt just a kid in the store. Thanks to everyone there, most of them didnt even know i was purchasing a new bike but they treated us as a VIP. Great job, keep doing what your doing, ill be back again for a bike for my wife.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:300 NJ-70, Lakewood, NJ 08701, United States
  • Site:http://harleydavidsonofoceancounty.com/
  • Phone:+1 732-367-7000
Categories
  • Motorcycle repair shop
  • Motorcycle dealer
  • Harley-Davidson dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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