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AppliancesandParts.com Ken Mar Appliances
653 W Ave I, Lancaster, CA 93534, United States
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AppliancesandParts.com Ken Mar Appliances
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Pa
Review №1

Its a family owned store. I went there on the recommendation of my uncle. He has been buying their products for years. My experience was also positive. I bought a used washer and dryer and got a good deal. I got a Kenmore washer and dryer for$550. Delivery and installation were an additional$80. And it came with their own 90 day warranty. You cant beat that in California!

Ev
Review №2

Good customer service and good prices will be coming back

R
Review №3

My go to place for parts. They always have what I need in stock and the prices are reasonable compared to other parts stores or online.

Da
Review №4

I was desperate to find an affordable washer and dryer. As soon as I walked in I felt comfortable because I was not immediately jumped on by an aggressive sales person as I was in my previous experiences. The young lady answered all of my questions and we came to a decision that fit my needs and price. All around great people.

v6
Review №5

Always helpful, bought appliances and parts.

Br
Review №6

Stopped by a few days ago looking for a fuse for my Samsung dryer. The man working asked me what the dryer was doing. After explaining that it wasnt starting, but the control panel was working properly, he informed me that it was probably the belt. Apparently there is a switch below the tensioner that shuts down the dryer when the belt breaks. I watched quite a few YouTube videos that never mentioned that. Turns out the guy was 100% right. I installed the belt and dryer works great again. I really appreciate him going out of his way to make sure I had what I needed. Thank you for the great customer service!

Jo
Review №7

My dryer broke. The repairman came promptly and checked my dryer and replaced parts. Reasonable prices too. Will definitely keep them in mind for the future.

Sa
Review №8

Met Marv the owner and his daughter Kathleen. Great people! Theyve been in the business for quite some time. They have a lot of knowledge on washer we were looking for. Its a local business. Id rather shop local than a big chain. Thanks for your help!

De
Review №9

Weve been doing business with this place for many years. Super nice, they know what they are doing. Honest, and affordable . Weve recommended them to family members and friends. Alex is super. Always satisfied with the service.

ja
Review №10

Ive never had problems like other people say in their reviews. They have always gotten me the right part the first time. I needed to replace the controller on an oven and they said it was obsolete and couldnt be ordered so I left somewhat disappointed. They called me back on their own later and said they decided to check a unit in the applience graveyard behind the shop and found one but didnt know if it would even work, but I only had to pay if it worked. I took it home, installed it and it worked great.Ive even used them to replace the igniter on my furnace because its essentially the same as an oven, that worked great too. Ive saved so much money having them in town instead of just replacing stuff.

An
Review №11

Highly recommend! After 3 different companies trying to sell.me new machines I stead of fixing mine Alex came out and fixed it on the spot... quick and super affordable!!

Ti
Review №12

Had to get a part for my dryer and all I got was online shopping they had the part in stock

Mi
Review №13

Business is awesome

An
Review №14

This place is terrible they never fixed my dryer than they claimed it was fixed but didnt do anything so rude

Wi
Review №15

Google hours are wrong. Here at 4:15PM on Saturday and they are closed. Amazon for parts it is I guess. So much for supporting local business.

Ro
Review №16

I was told over the phone that they could remove 2 screws off a LG front load washer tub just to remove the spider arm. When I arrived to the location the repair man was extremely not helpful and would even try to remove the screws. I guess he was to busy eating his lunch or he didnt want to be bothered because I was attempting to fix my LG front load washer myself.

Dr
Review №17

This place is the sorriest excuse for a business that Ive ever seen. I have dealt with them a few times now and it is always a nightmare. A couple of years ago I took my water machine in to be repaired and they totally messed it up. The pipe that is connected to the cooling system was broken and I assumed they would solder it like any qualified technician would. Instead of that, they put a piece of rubber hose on it and hose clamped it. Of course, water in the machine never got cold again. A couple of weeks ago, I needed to order a hinge cover for my freezer. They told me it would be there in 2 days and sure enough it wasnt. They told me it was on backorder so they ordered it through another company that was not backordered. Again, I called back in 2 days and no hinge cover. I called back a couple of more times until they started treating me very rudely. A real clueless idiot named Tyrell who apparently runs the parts department would not even let me get a word in edgewise. I talked to a friend of mine who adult with them and he had a similar experience. He took his 15 year old clothes dryer over there to be repaired and they did not know what they were doing. They decided to change part after part until they found the bad one. Any technician worth his salt would have diagnosed the correct part in the first place. After that, they charge them $300 for parts and repair for his 15 year old dryer that he could have replaced. These people are completely crazy and my advice is to avoid them!

Al
Review №18

Was great

Se
Review №19

Family owned love this guys.

Jo
Review №20

Good people, lots of help.

Ju
Review №21

Prompt professional service

Ll
Review №22

They give advices

to
Review №23

Ok place

Sh
Review №24

Bought washer

Ja
Review №25

I loved the treatment and above all that they guide you on the problem according to the case of each client

Information
3 Photos
25 Comments
3.9 Rating
  • Address:653 W Ave I, Lancaster, CA 93534, United States
  • Phone:+1 661-942-6446
Categories
  • Appliance parts supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–3PM
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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