Very helpful. First time someone encouraged me to try different types of mattresses not once but several times to notice the differences. Definitelyrecommend this store.
We went here to look for our new mattress and we’re instantly greeted by Dave at the door. He was very knowledgeable and explained everything that we needed to know and then guided us through our options based on our feedback. Another customer was in the store the same time we were but he worked very efficiently, always taking note of what we were trying in the store and then making sure to follow up. He put us in the schedule for about 3 weeks out, and then called when they got it in store a week ahead of schedule and they moved our delivery up a full week. Delivery guys were right on time, and they moved quickly to get it in the house and up the stairs for us. Overall, a great experience and will start here again 10-15 years from now when it’s time for a new mattress!
We had a fantastic experience shopping at Lancaster Mattress! The sales experience was no pressure, he gave us suggestions and then gave us space to try out the different mattresses. We found exactly what we were looking for, and they worked with our schedule for delivery times. Delivery was sooner than initially promised, and the delivery men were courteous and professional. Would definitely purchase from them again!
My fiancé and I needed a mattress for our new apartment. After trying several stores, we finally ended up here. Dave greeted us at the door, and was extremely welcoming. He was very knowledgeable, kind and helpful. You could tell he was one of those salesmen who truly wanted to help us find the best mattress, rather than simply make a sale. He worked within our budget and made us feel comfortable in our decision. It has been ~2 months since our purchase, and we both love our new mattress. We would highly recommend!!
Salesman was very kind and friendly - and extremely helpful in our decision of what to purchase for our guestroom. Delivery was perfect! The men arrived when they said they would and were very nice. We would highly recommend Lancaster Mattress Company to everyone!!
Recently bought a new mattress from this store. We have bought three other mattresses from here over the years and it was a no-brianer to go here again. Ginny is very knowledgeable and we have never felt pressure to buy. Excellent buying experience. Highly recommend this place for your future mattress purchase.
Lancaster store salesman, Dave Grubb, for Lancaster Mattress was very knowledgable, helpful, and appropriate. We were very happy with the quality and price of the mattress he helped us to choose.
My husband and I just purchased a new mattress set and pillows from Lancaster Mattress on Fruitville Pike. Dave G. was wonderful about explaining how different mattresses were made (coils/foam/combinations), encouraging us to try different mattress firmness, warranties, etc. He was friendly and allowed us to really take our time. And the delivery, set up and removal of our old bed was scheduled to meet our needs. Thank you so much 😊
Lancaster Mattress is a great place to buy a new mattress! The staff is friendly and informative. Next time my family needs a new mattress we will be returning. I also got a new memory foam pillow for free!
My fiancé and I went in after realizing that we needed a new mattress to meet both of our needs. Dave greeted us at the door and was so very kind and professional during our whole visit. He never pressured us, and answered all of our questions. I really appreciated him sharing his knowledge with us - he was so informative and upfront with all of the details, which was so helpful for us as it was essentially our first time making a purchase of this kind. Were so appreciative of Dave and his excellent service - 10/10 would recommend to anyone!
I purchased a Sealy Hybrid Silver Chill Plush mattress from Lancaster Mattress Co. We are very pleased with the mattress. Its great! Ginny was very helpful and knowledgeable with all the info we needed to make our purchase the right one. I would highly recommend them!
Ginny is such a sweet person. She helped us get a comfortable bed and frame. You should come see her if your in need.Thanks Ginny your the best.❤️
Ginny was very accommodating and clearly showed us the different choices we had. She was very knowledgeable and interested in what would suit us best. What my wife and I appreciated the most was that there was no pressure and no upsell strategy; just a desire to help us choose what would best meet our needs. We highly recommend Lancaster Mattress Company to anyone in need of a new mattress.
Did some online research and had 2 mattresses in mind. I called to see if they were available to test in the store. Ginny was very helpful as looked to see if they were and availability of stock. When I got there she was knowledgeable and professional. She answered all my questions. I did some testing and finally made up my mind. Set up for delivery in a week. Can’t wait!!This is not my first time shopping with them. I’ve bought from them years ago and it’s still the great service and quality I remember.
I will never shop anywhere else for a mattress! I can always find what I need at Lancaster Mattress Co. and the sales people are never to pushy. I highly recommend looking for your next mattress here!
Excellent overview of each bed type by expert salesperson. The Sterns &Fosters king bed was delivered today; lancaster mattress provided earlier than normal to meet a deadline I had. Excellent delivery and the mattress is outstandingGreat buy!!
Dave greeted us at the door and explained how to purchase in detail. He was very knowledgeable.We bought a mattress that day. He is an asset to your company.Bob and Liz Molin
Amazing service that helped out with finding a new mattress/boxframe/headboard setup and at a great price. Delivery was efficient with the setup as well and helped remove the old mattress with no additional charge. Definitely would recommend over any other local spots as the prices/deals here are miles better also.
Great selection, better prices than we found at other stores and the in stock availability was far superior! Great mattress for a very competitive price!
Wonderful service! Ginny was extremely helpful and knowledgable. She provided all information requested but was not pushy at all. Highly recommend this local company!
Dave Grubb at Lancaster Mattress Company was knowledgeable about the products. The Sealy mattress was so comfortable!!!! I definitely recommend shopping at Lancaster Mattress for your next mattress.
I walked into Lancaster Mattress expecting to just browse and left with a mattress! Dave was exceptional, friendly and knowledgeable. And my mattress will be delivered tomorrow! Im looking forward to a good nights sleep!
Came in to find a nice mattress, arrived to find nice sealy mattress company. Good quality mattresses and staff were very nice, knowledgeble and helpful. Would come back to this store in the future. Highly reccommend if you are looking for a good mattress. They were also nice and friendly to my toddler jumping all over the beds and running around. Dave was very patient, friendly and helpful
We’ve purchased several mattresses at Lancaster mattress company and recently purchased a futon frame and mattress. They have excellent products and great service. Our futon mattress were available when promised.
Great experience and amazing customer service, really quick process and amazing outcome! Highly Recommend !!
Bought a mattress and the service was of high caliber the sales consultant Ginny Snavely was awesome and very knowledgeable and very helpful. Would highly recommend Lancaster Mattress Company
Excellent customer service and quality products from which to choose. I finally have a restful sleep!
The best and most expert service and the best curated selection you will find anywhere.
Dave Grubb knows what he is talking about. Everyone else was willing to meet his price but the warranty and personal touch didnt compare to Lancaster Matress Company. My Sealy hybrid chill gets delivered on Monday.Since this review i have received my matress and please with the delivery and set up. So far, so good, I know I have to get used to my new matress but am very pleased.
Dave and Ginny are friendly and very informative and bed buying. Large selection of sealy mattresses and box springs. Free delivery and set up fee.
Excellent friendly service and a great selection!
I received the wrong mattress, took them 25 days to bring me the one I ordered. I had to do all the calling on the status of the mattress, nobody notified me, once. Then when the mattress was finally delivered, they backed into my snow covered yard, got stuck and left some nice ruts in the yard. Sign outside the store states satisfaction guaranteed, I beg to differ.
Love mattress and box spring
Another great purchase with outstanding service. My siblings and I purchased a new mattress and box spring for our mother, who lives at Masonic Village. With all the restrictions from Covid we were so pleased purchasing, delivery and set-up went smoothly. I would not buy from any other mattress retailer.
Good service and mattress. Quick delivery. Guys were not wearing masks though and we wouldnt let them set it up.
I had a great experience with Lancaster Mattress Company. From the beginning, the salesperson was very informative and helpful. It was nice to be able to test the mattresses in store to make sure it was the feel I was looking for. There was a lot of selection in the store, so I could compare between many different models. The delivery service was incredible as well, the drivers were so kind and very efficient in setting up my mattress, I am very pleased! I have been sleeping on my mattress for over a month now and I have been sleeping like a baby, the quality is a lot more than I was expecting, and the price was even better! Thank you, Lancaster Mattress Company for helping me sleep better again!
Purchased a very comfortable pillow top See ya single bed for myself.
Great experience purchasing a mattress from Lancaster Mattress - went to many mattress stores before we stopped here. So glad we did, the saleswomen at the Fruitville Pike store was pleasant and knowledgeable. She guided us to the mattress that fit our needs.
Just got a brand new futon mattress very friendly people helpful and I may even be able to fix a border to would definitely recommend this place
Very nice and no-pressure salesman. Delivered and set up to our Lancaster city apartment. And we love our mattress.
Nice mattress selection - pleasant no pressure sales - sleeping blissfullly on my new Stearns and Foster. I like the fact this is locally owned and family operated.
Got mattress over a year ago, and called Lanc mattress one month after purchase about uneven sink spots in the bed.It was the area were our bodies were laying . They sent a rep and said it was Ok, rep said just keep turning the mattress. but we have two grooves and a large hump in the middle of the bed still. For being a new mattress would not think there should be any grooves. (Semi firm mattress)
It is a great place to get a mattress
Like the futon that Ive gotten from there.