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Party City
1700 Fruitville Pike, Lancaster, PA 17601, United States
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Party City
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Ke
Review №1

To be honest... They sometimes have what I need. Meaning, I will need 5 of something but they only have 4. I do not frequent this store but it seems like stock is low when I do go.As far as what they sell, good products for event purposes. Great balloons.

Ka
Review №2

Yes they are fully stocked w supplies.As we know gas prices are outrageous so we let our fingers do the walking and call to check to be sure they have what we want to purchase. We called asked if they had the product we were looking for. The answer was yes. Drove abt 30/35 mls round trip on a busy highway to find out they did not have the product. Very disappointed. I give credit where deserved. Very well stocked.

Fr
Review №3

I was very pleased with my purchase. I got just what I wanted, however, when I approached the area to pay the cashier actually walked off around the counter and proceeded to stand there doing absolutely nothing! She finally came back and said, “I can help you “. Oh, really, how very nice of her🤦🏻‍♀️. Had she been a good employee I would have given this store a 5 review!!

al
Review №4

This place was great to me!! I got there just before they closed. The girl stayed a extra 20 minute after to help get everything I needed.

Ja
Review №5

The cashier was very kind and helpful. Solved my need, really appreciated it. Ask for the girl that sold the shark balloons, thats her. Thank you so much!!

Sc
Review №6

Very busy during sales. Lots of party decor to choose from and there is a huge selection of balloons. They have party favors in bonds that you can pick your own party favors or buy a bag of party favors.

re
Review №7

Always full of Halloween surprises. Love the customers.

Ta
Review №8

I am loving the new delivery service its so helpful and convenient I get all my party and balloons supplies there

Mu
Review №9

Nice selection of items and designs.

Ni
Review №10

Ordered for curbside pick up. Mike was very friendly and I received all my items will definitely recommend this location. Especially the coworkers and Mike!!!!

Ja
Review №11

The staff is always more than ready to help and to answer any questions you may have. The store is always clean and organized!

La
Review №12

I needed 2 balloons and they were very busy and they filled up my balloons first!! I was very happy!!

Hu
Review №13

The balloons are bad quality. Hello so I was blowing up balloons and the balloons kept popping. I am disappointed for how easily it can pop.

La
Review №14

Got what we were looking for. A unique store with many items not found anywhere else.

Br
Review №15

Party City is a great store and I’ve had great experiences at this location. Very helpful!

Di
Review №16

Thier name explains it all. They have all the themed party supplies you will ever need and so much more! Great service, and friendly staff are always there if you need help with something!

Wi
Review №17

Great people working there they were very helpful and kind

An
Review №18

I love this place. So much to pick and choose from. You can plan a party of almost anything from a specific theme to a solid color theme. I LOVE coming here to purchase the 144 ct Twist & Shape Balloons and I got my dual action hand balloon pump here. These are great for beginner balloon artists like myself.

Ba
Review №19

What a joke! All I wanted was a sun tea jar that was supposedly in stock. I even had it in my cart and could have paid for it. The young ladies at the store had no interest in helping me find it. I had to go stand in the checkout line and wait for my turn for one of them to actually go look for it. Of course she came back and said there are none. No other explanations. I dont like it here

Je
Review №20

Best place to buy part supplies for any occasion

Bo
Review №21

Great place

Er
Review №22

Love party city

Kr
Review №23

If youre in need of party decor, theyve got it. Hardly ever have I needed a party decorations, and they didnt have it. My go to for planning.

Be
Review №24

Ive always gone to party city for my party supplies. As a lot of businesses, customer service is not a priority. Except for the older woman who has been there for almost 20 years, she is great. [ she was not there today]There was a line at the registers and I remained patient as they had customers to checkout. I waited for 20 to 25 minutes to order balloons. They could have called the employee that was stocking shelves to come help or at the least acknowledge that I was waiting and say theyll be with me shortly. The employee finally came over and slipped me a paper and told me to fill out my order. Im not really sure if I wrote the correct balloons down...in the past they filled out the form for me. She was obviously annoyed she had to help me. Just poor service overall.**upon pick up of the balloon order I wrote and gave the ballons to the cashier, Anthony, the order was not ready, actually they had no record of my balloon order. My husband waited 30 minutes on the day of the party for the balloons. Never going there again.

Ir
Review №25

They have a lot of decorations here! For any occasion.

Ac
Review №26

Great place to get Halloween costumes. they have a huge variety. Also have some great decorations

Ca
Review №27

Love this mall! The shops keep getting better and helping to improve the overall scale of the mall. Several options for places to eat and most of the major clothing stores popular right now.

Je
Review №28

Super long line and the girls behind the checkout counter and didnt communicate when they were ready for another customer and one girl was not wearing a mask until the customer asked her to put her mask back up over her mouth however the store manager is awesome and very helpful. I think that the prices are high here

Dy
Review №29

This place wasnt the cleanest and the staff wasnt helpful. The selection isnt the best when it isnt the Halloween season.

Ro
Review №30

Good mall! You can find everything!

Ru
Review №31

Party City York did not have what we needed they called Lancaster Store and the had three of what we needed. Drove 30 minutes over there to find out they were defected. Could have told us that prior. Wasted one hour of a very busy day.

An
Review №32

Loads of fun! Great staff assistance but only inside the store so if you have armfuls of bags plus a sizable foot balloon Storm Trooper, Id recommend several trips to the car. There isnt a loading zone in front of the store. If disabled and use equipment, take someone to assist with the doors. Unfortunately, the six foot Storm Trooper balloon was filled with helium and it escaped the car. It was a two person task to put into the car. The other Customers did try to help but the balloon had taped legs which when caught left him holding just the legs while the torso flew away into the traffic overhead the shopping center. No the store manager didnt discount the purchase of another balloon. Selection choices inside are many with various prices. Colors, themes, and decor galore!

Al
Review №33

Theyve been so helpful with my sisters baby shower! Easy shopping, questions answered straight, recommendations, and easy returns!

E
Review №34

Never say never, but I think this one is the one.You like staying in lines?? Youve come just to the right place. For a 1min-purchase, youll spend at least 15min. Not sure if that happens all the time since this was my VERY first shopping there.The woman in front of me was ordering for a party. Well, I didnt realize you have to fill up so many papers like you were signing a release form to fly to the Moon.Did I forget to mention that the customer was also slow as a snail?? With all the texting going around I wouldnt blame her for forgetting how to write.You still want to go?? Go at your own risk

Sc
Review №35

Went to the Fruitville Pike location to inquire about helium tanks and balloons. Susan was friendly and informative. Answered all my questions very pleasantly. I will get my balloon needs now at this location because of Susan.

Ta
Review №36

Love shopping here...

Da
Review №37

Lots of good stuff!Lots of free parking. Handicap parking and spaces. Wheelchair accessible with restrooms and stalls. Friendly staff. Many plates,cups, flatware and other accessories for your party or special event. Large selection of costumes for every holiday. Large selection of balloons, all colors and occasions. Loads of wrapping paper and cards for anything you need. In large shopping center with other stores.

Ch
Review №38

Lots of stuff here, seasonal and regular party accessories. Balloon selection is pretty good, went for Halloween decorations, very satisfied. Happy the mens room had a baby changing station. Overall very good.

Vi
Review №39

Decent sized store, albeit everything being pretty pricey, even with coupons. Agree with one of the reviewer saying the store needs a facelift since the tall aisles arent very inviting. Everything I can understand and deal with, but the customer service is an absolute joke. The cashier lady who checked us out has a personality of a fish. She didnt greet, smile, or thanked us after the transaction. Simple and basic customer service skills at any retail store, but apparently doesnt exist here. Our first, and probably only, visit to any Party City stores.

Em
Review №40

A sweet woman rang me up trying to give me a coupon discount but couldnt get it to work. Wish I got her name. She was so nice and tried hard to make it work. Otherwise never really like this place. Avoid it actually. Needs a face lift in all their stores. Dark and tight feeling. Like the feeling of being forced into a corner while being approached by an assailant. Bought a helium tank successfully

Mr
Review №41

The service is hit or miss...

Sh
Review №42

Clean concerned about so many vacant retail locations.

Da
Review №43

The girls that work there need some people skills or they just dont like working there.

sh
Review №44

Absolutely horrible. The worker with red hair was extremely rude and wouldn’t take balloon orders repeatedly shouting “I have six orders due for 2 o’clock” mind you it was 1:30 why would you wait that long to start on orders? So she refused to take any counter customers. I witnessed a handful of people walk out. So glad this was just one we stopped at on the way to a relatives and not the one we use at home. Never again.

Ca
Review №45

I really like & enjoy PARK CITY MALL, all the stores that Ive always shopped at in the past... Luv Luv luvs! 😊

Jo
Review №46

Nice staff, stocked shelves and clean store. Things were easy to find and huge selection of branded party goods from almost every pop culture thing.

Mi
Review №47

The place has a lot of stuff if youre going to throw a party or need a Halloween costume unfortunately what they dont have a lot of anymore is help and the help they do have either barely speaks English or doesnt really want to be bothered helping you

Li
Review №48

Ive been coming to this location for YEARS and its never failed me! Id rather pay the prices they are for such amazin service! The manager Mike was amazing!

An
Review №49

Friendly staff and very helpful. Will go back

Ja
Review №50

Loved this Party City no complaints 💯💯💪🏾

M
Review №51

Always has the latest party themes for kids. Decent prices. Lots of goodies for gift bags, too. Seasonal items in stock for everything!

Na
Review №52

Great store great prices

Li
Review №53

Found what I needed was in and out under 5. Staff very helpful

Ah
Review №54

Better pricing and selection of superhero costumes and accessories than the pop-up stores. Wish I came here first.

An
Review №55

The customer service in this place is awful. The associates are rude and have absolutely no idea how to treat a customer. I will definitely not be shopping there again.

Ja
Review №56

Awesome store,with helpful staff. I brought too much,but didnt open them. I returned them, and got money on my card--no problem or attitude concerning my returns.

Sa
Review №57

Getting pretty empty but still a good mall.

No
Review №58

An older Mall but they are making efforts to renovate the building slowly and in stages. Lots of store with a good variety of products

Al
Review №59

Had a great selection of party supplies, wish they wouldve had more pinatas in stock

Ta
Review №60

Lots of party supplies!! Im sure you can find almost anything here! So much in stock!! Loved just looking around to see what they had available! :)

Ca
Review №61

Exspensive but the service is good.

Ol
Review №62

Love all the different sales they have going on this time of the year 😊

Je
Review №63

Terrible customer service, never again. Cashier told me to get my own balloon.

Na
Review №64

Terrible experience. Dont know what to call it but sounds like laziness. Just wanted one hat for a very personal reason and had to have it in a weeks advance, because I was going out of town for the occasion. They said they have it in the store, but its in the back in a box but I cant buy it? doesnt make one sense to me. they thought I wasnt important enough to take 10 minutes and look for it? I wish you could give a zero as a rate. Avoiding this Party City in Red Rose on Fruitville pike. Glad to know that other locations consider my time.

Jo
Review №65

Good place to get what you need for any occasion.

Ju
Review №66

It is one of my very favorite place in the world ever and a lot of fun too

Ca
Review №67

The customer service there is horrible. Went in once in March and once in May to get balloons and the employees were rude both times. As I waited in line I noticed that no customer was greeted with a smile nor was told to have a good day or thank you for shopping at their store. I feel as if they think its ok because its the only party store so people have no choice but to come there. Management should be ashamed and take training classes so they and their employees can learn how to treat people.

Vi
Review №68

I like to walk there is beautiful mall thank you

Ti
Review №69

Its just ok for a mall. Its design shows its age. Recent loss of some anchor tenants doesnt help. Needs a total renovation.

Yv
Review №70

Great place for all your party supplies.

Jo
Review №71

Staff was friendly but I feel the selection and quality is declining.

Fr
Review №72

Decent sized mall. Doesn’t have a lot of high-end selection tho.

Ke
Review №73

Great service every day. Really busy on Sundays.

As
Review №74

Longest lines ever, always waiting in line. They never have more than one cashier to 20+ customers in line. The supplies are great but staffing is a major issue. Plus the employees seem frustrated and annoyed with customers.

Li
Review №75

Poor customer service - aisles were blocked by workers restocking shelves, and they seemed irritated when I asked for help finding a particular item, or if they were stocking in the area where I wanted an item. Additionally, when I asked to have a few red and blue balloons added to my balloon bouquet, I was told I needed to go pick them out. I was trying to juggle two small children and all my other purchases, and there were several others waiting in line. I stated that I just wanted plain standard red and blue balloons, and asked if someone else could just get them since I wasnt picking up the bouquet until tomorrow. The cashier stated that this would not be possible. Im very curious about how they manage to fill telephone and online orders if everyone has to go pick out their balloons themselves. Next time Ill just order what I want from Amazon and have my balloons filled at the grocery store.

Pa
Review №76

Went for party supplies, the staff was helpful as usual. Im

Jo
Review №77

Good selection, friendly helpful staff

Ra
Review №78

A bit pricey but they always have a pretty good selection.

Sh
Review №79

I always enjoy shopping here for party supplies & Halloween costumes.Though evidently they dont open till 9:30am not 9am, Google is wrong on that one

An
Review №80

We needed a 20s outfit for New Years day party. They had it!

Gu
Review №81

Good place for all things needed for a party except food lol. Can get a little exspensive but they have lots of options a choices. Also a good place To get ballons

F
Review №82

Wide selections and the staff was helpful in finding things. Easy location to find.

Se
Review №83

Love it!

Ly
Review №84

Party City always has something I need for decorating a party.

Am
Review №85

Great store. Kind of hard to find things though.

Ki
Review №86

The place is great Just get your costumes on time

ka
Review №87

Helpful staff

cr
Review №88

Great Halloween shopping stop

pe
Review №89

Nice place.

En
Review №90

Nice clean place friendly staff

Ta
Review №91

Its always fun going here!

Fr
Review №92

Good place for birthday party supplies.

MR
Review №93

They have everything you need for a big party. Decent prices too

ba
Review №94

Always find what I need here love it

Co
Review №95

Co-workers were not helpful at checkout. My daughter had to run and get a price tag th at the associates wouldnt

Iv
Review №96

Items here are super expensive. It would in many cases be more worthwhile to go to the dollar store. For example, a paper blow horn will cost $3 each.

Ja
Review №97

Best party supply store in the area!!

Ba
Review №98

Need more upscale Brand Though!

An
Review №99

Hi i need to know if they have baby miki tablecloth ?

Je
Review №100

Nice place. Had what I was looking for

Information
96 Photos
100 Comments
4.1 Rating
  • Address:1700 Fruitville Pike, Lancaster, PA 17601, United States
  • Site:https://stores.partycity.com/us/pa/lancaster/party-store-pc1176.html?extcmp=GMBlisting_PA_PC1176_organic
  • Phone:+1 717-283-4899
Categories
  • Candy store
  • Party store
  • Costume store
Working hours
  • Monday:10AM–8PM
  • Tuesday:9AM–9PM
  • Wednesday:8AM–8PM
  • Thursday:10AM–6PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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