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AV Retro Games & Computer Repair
540 W Lancaster Blvd Suite 104, Lancaster, CA 93534, United States
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AV Retro Games & Computer Repair
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Review №1

Haven’t been there but just needed to ask but do you fix model 1708 Xbox controllers mine doesn’t work anymore? Also can you replace the back piece mine is missing? I need to know before I go to give my broken Xbox controllers.

Ka
Review №2

I have been going to A.V Retro games for years. It all started with Eyad repairing my laptop. Havent stopped going to him since. This store is addicting as its a nostalgic experience for me. We drive from Santa Clarita to this new location in Lancaster worth the drive. We love retro games everything from the super nintendo, Nintendo 64, to newer systems. They carry games, gaming systems, gaming merchandise to anime figurines. I trust Eyad with device repair and getting the best prices for all the items they carry. Thank you Eyad and A.V Retro employees you guys are amazing. Amazing customer service, great prices and very well organized inside.

Ms
Review №3

Great guy who explained everything to me and a nice female who worked the register. Cool store with all of old school goodies and new school goodies. It took one week for them to check out my Nintendo switch and determine what was wrong with it. I was fine with the one week. The ONLY reason i gave them 4 out of 5 stars was because the price for repair was high. I called 2 other places and was quoted cheaper. Then i called Nintendo customer service and was also quoted something else. I would definitely shop there and take other things for repair because there the most popular place in AV to do repairs but i will definitely price compare 1st.

De
Review №4

They have some PS VITA GAMES & PSP games that we were looking for. The prices are reasonable. Cashier fellow is really helpful. Awesome customer service skills. This employee should get some kind of gift for doing a wonderful job. This is fellow deserves a raise. Thank you so much AV RETRO.. 👍🏻

Ar
Review №5

Nice store, very friendly and helpful staff but not the best quality. Came in for a screen replacement for my iPhone and it got replaced pretty fast. The new glass screen protector that I asked for had bubbles but I didn’t think it was a big deal. When I got home I noticed I had screen burn-in. If I stay on something for too long the images/words will be burned in on my screen, which is kind of annoying.Another thing is I have trouble waking my screen by tapping on it. Sometimes it works but other times I have to use my side button to do so.Few weeks go by and I dropped my phone from like 2 feet up high. The screen protector didn’t crack but my screen did even with a good case. In conclusion, it was very cheap ($80) but I would’ve rather paid more for a better, more durable screen.

Mi
Review №6

Sean and his team at AV Retro are amazing. Great customer service skills; not messing around with your money.

De
Review №7

Great customer service. Very kind and knowledgeable.

Jo
Review №8

This place has high quality merchandise and is THE go to place to fix your phone screen!

De
Review №9

Great service, good prices, and even better repairs.

Sc
Review №10

Extremely overpriced. Do not go here. Instead check out the goodwill online store. They dont try to rip you off there. I dont understand the price making. It seems like its completely subjective worth.

Le
Review №11

Excellent ServiceAV RETRO Offers Good Screens & Services.I GOT MY FACE ID BACK & MY PHONE HAS NOT GLITCHED SINCE CHANGING THE SCREEN! Pricing is good too. Definitely recommend This Business For Any Services. They Take Care Of Their Customers! THANK YOU

Ro
Review №12

Customer service is great the gentleman is very respectful. I took my son PS4 to get checked it was on a Friday and they were able to contact me on Monday morning to update me on the status. Fast and simple.

Aa
Review №13

Smart Guys. They are definitely worth a visit

Ra
Review №14

Pretty good selection of fan mercy and swag

Ka
Review №15

This place is super cool! Lots of old games, newer games, game accessories, game-themed items, and several other services. The person who attended to us was super nice, patient, and helpful. The store had good safety measures: you have to wear a mask, theres a limited time you can be in the store, and theres a limited amount of people allowed in at once. I would definitely recommend stopping by and checking it out!

Ja
Review №16

Came to this store about 3 weeks ago. Since the day I entered I asked for a ps2. I was told they needed to be tested an cleaned. I checked up on the progress each week now its been almost 1 month now. 1st week he told me they needed to be tested the next week he told me they needed to be cleaned..an I came back today an he told me they needed to be tested again!! Sad to say I have to resort to find one online... thanks for continuing to disappoint a fellow gamer an wasting my time AV Retro games & computers

Ju
Review №17

Awesome store. Statues and memorabilia are amazing and super good prices on older video games. They also have a HUGE selection of retro games and consoles if thats your thing!

Da
Review №18

Very nice staffing cool products and awesome retro games I havent seen since they came out lol

Dr
Review №19

It is a bit overpriced but they still managed to fix my console. How ever, now the disc tray does not want to read disc which did not happen before.

Mi
Review №20

People are very friendly and have a lot of fun things there and a lot of stuff to review in the store

Zo
Review №21

Giving 4 only because we got a fake ps3 controller that stopped working within the same week of purchase

Li
Review №22

Great business! Replaced my phone battery quickly and for a great price! Also had amazing customer service!

Mi
Review №23

Very professional people answer all your questions and easy to talk to reasonable prices great place for one stop shop.

Lo
Review №24

Great selection of retro games, and friendly staff. I will definitely be back.

Jo
Review №25

AV retro is highly recommended and the most friendliest staff up to service! The fix all of your phone repair needs and games and much more! Ive fixed a few phones here and the service was quickly done and well taken care of!HIGHLY RECOMMENDED

An
Review №26

Pleasant experience every time Ive gone, the place is really nice as are the employees.

Oc
Review №27

The best place in town for your video game needs staff is very knowledgeable on their products have been going to Eyad since I moved to the a.v.

Ev
Review №28

Great selection. Great service. Will be going back.

I
Review №29

Where have I been for so long SMH ?This place is absolutely amazing. Friendly atmosphere and the knowledge of Sean and Ian is just top notch ! Didnt take no time for them to fix my game system and they also wanted to make sure it was in great working order before they returned it to me. Price was fare also. This is my new go to gaming place. Cant wait to bring my family here.

aa
Review №30

This place is amazing. Both the owner and the guy at the front were very polite and helpful. They fixed my iPhone 6s plus so good it looked brand new Plus the price was reasonable. I would recommend this place to anyone !!

As
Review №31

I went to this place for the first time about 2 years ago I believe just to fix my 2 iPad screen that were shattered. The price was great, and he was very professional in letting me know the progress and when it would be done! I recommend fully 100%

ma
Review №32

I felt the price to repair my ps4 was too high need to check around.

c
Review №33

Awesome place. efficient in computer repair/recovery. very polite and friendly.

Am
Review №34

Its the store of my childhood dreams and well adulthood has its perks too..this being one of them. Its a fantastic store and they have all the classics and more. They thoroughly tested and cleaned each game cartridge as I purchased it to make sure it will play just fine. I highly recommend this store and wish more were like it as the customer service was out of this world

Za
Review №35

First of all av retro is amazing. so many games they offer different repairs i would have to say they are number they recently repaired my Xbox one console for a reasonable price and threw in other parts that needed to be replaced to have console in correct working condition without charging me for it. i love this place seriously these guys are professional if i have any problems i will return to them in the future. i highly recommend these people A+ service thanks again av retro!!!! 💯

Ro
Review №36

Called to get phone fixed and there about the same as lowest price i got!

Je
Review №37

Older games and systems I was in heaven

Br
Review №38

Sold me a PlayStation and it happened to not work but matter of fact it’s an older console. I called over the phone and I’m happy I’m able to get the situation taken care of. I would’ve taken it in the next day The store was open after the purchase date but I had work everyday in the military, so the next time I was off, I was happy I’m able to get the situation taken care of. They sell consoles and everything at very reasonable prices. A 3DS went for $50 that’s amazing !!

Ja
Review №39

Neat little shop with lots of cool stuff very well put together, owners were very helpful prices were reasonable. Would recommend for phone screen and video game repairs

Ju
Review №40

Love the store, very friendly and professional!

Ta
Review №41

The guy who helped me was very polite and informative.

Ro
Review №42

They got aLOT of things for gamers, new and old school. You looking for something, this is the place to go to.

Jo
Review №43

Brings back childhood memories

St
Review №44

Excellent service!

Mo
Review №45

They had exactly what I was looking for. It was fast it was easy and they had everything and more. I really do suggest this place to anyone whos into Retro games and their prices are extremely fair.

Ja
Review №46

AV Retro fixed my computer and they were professional, friendly and did a great job! Thank you and I’ll be back to covert my old videos to a newer format. You guys are the best!

Gr
Review №47

How much do you charge to repair the screen of the iPhone 7 ?Went in today and price was exactly what I was told pretty good pricing & my phone screen looks brand new thank you so much !! Definitely recommend !!Edited: hello after getting my phone fixed with you guys I noticed the screen is starting to pop out I guess it wasn’t glued on right and the protected screen wasn’t put on right either I haven’t dropped my phone at all but the screen is coming off /: edited : thank you so much ! (: my screen is brand new again you guys I really recommend them 👌🏻

Ma
Review №48

Went in to buy fallout 3 for ps3, called ahead of time to ask if the game was available, they called me back 5 mins later to let me know they had it in and when I came in an hour later they had a copy waiting behind the desk for me. Game for being old and used was in good condition and works great so far with no issue.Staff was polite and knowledgeable. Thanks again

Ka
Review №49

We tried to change our minds about an item we initially choose to not repair. We were told by the owner that he would charge us an additional labor fee just to reopen the order. Thievery in my opinion! You are better off doing business elsewhere.Update - it has been 4 hours since my post and the owner is vehemently insisting that this did not happen and that he never tried to charge an additional fee. If you visit yelp, you will find several instances of similar situations and instances of reported unprofessional behavior despite the 4 star rating.He has also since stated via facebook that he will not charge additional diagnostic fees for reopened invoices. If you go there - make sure your take him on that.Update - The owner sent me a message via google hangouts that he will no longer be fixing the controller and offered a refund of 20$ instead. Time will tell.

Al
Review №50

Lancaster, CA has a great retro video game store. Got myself SNES game here for a great price! Parking spots in the front are large, but tough to get. Recommend parking on the side of the building to get to the store quickly. They also do computer and cell phone repair.

mi
Review №51

My son took his PS4 console apart on his own and that was the first mistake. Took it in and Advised them that the console said it was overheating and not working. was informed of the multiple problems it had and even took pictures for me to see. Upfront, decent pricing and quick turnaround on service/repair done on the console. Will be back 👍👍

Er
Review №52

Really clean and organized store and great staff!

Mi
Review №53

Great spot! Cool selection, legitimately knowledgeable staff.

Jo
Review №54

Great Service, very clean, and professional enviroment. My iphone 8+ was repaired without any problems, the price was very reasonable for what i had done. Thank You!!!

Tr
Review №55

They also have a perfect collection of Pokémon to choose from at a reasonable price. They have nice workers.

sc
Review №56

I like this store i recommend getting your phone fixed here it’s always good quality and good customer service

Se
Review №57

Gentleman at the front desk was very helpful and polite. I would recommend visiting to anyone and everyone.

Bu
Review №58

Im glad I found this place, there honest and fair, and good prices...

Jo
Review №59

I always come here to get my phone repaired. The staff is very friendly and are always professional. AV Retro will always have my business.

ma
Review №60

They owner is one of the most honest people Ive ever met! Been going here for years and he s always taken very good care of me! Great prices, people, and clean stores! You can trust them to repair your devices and you ll always get quality items. No negative feedback!

St
Review №61

Came on in during this crazy time, found some fun oldies. Been wanting to play some mario kart and they even have some of the plushes of the baddies. Looks like a great place to find some treasures from your childhood and remember the good old days.

Ve
Review №62

I was able to find a ps4 controller !!

Na
Review №63

Love this place

No
Review №64

Great service great hours very friendly service

Ga
Review №65

Was on Vacation to check out some retro gaming stores and stumbled across this amazing store! Super friendly staff and very professional, they had not idea that i was also a game store owner. Thanks guys!

Ro
Review №66

They fixed my Xbox but I felt it was quite expensive for one repair.

Le
Review №67

They fixed my laptop same-day and managed to help me find parts for my Dreamcast. Labor was well priced and they let me provide replacement parts myself so I could chose my own product!

Su
Review №68

Very nice people, decent selection, and reasonable prices

ch
Review №69

My iPhone shattered unfortunately and took it to AV retro to get it fixed. They did a great job and they were done extremely fast even though they were super busy when I arrived. Because of this, whenever I need anything for my phone I always go to this spot! Theyre friendly, do a great job and they work super quick. I highly recommend this place! Thank you, my iPhone is back to pretty much being brand new

Ad
Review №70

I went here to get my laptop fixed .They were so great and inexpensive. Gave me top quality repair. Friendly and fast service . I actually have a tablet that I need repaired. Maybe Ill bring it again

co
Review №71

Very low selection of games. The guy at the counter is knowledgeable. The games are over priced. Game cartridges are faded and they ask for top dollar. They seem to set their prices above ebay.

Na
Review №72

If youre looking to fix a cracked screen, a broken video game console or controller, or maybe an old or even new laptop, then THIS IS THE PLACE!!! Not only did they fix my sons gaming controllers quickly but their prices are the cheapest Ive found by far! Did I mention if you follow them on Facebook they even have awesome giveaways and superb promotions! They have 2 locations which are Palmdale & Lancaster. Great customer service, prices, plus swift yet exceptional repairs as well. I HIGHLY RECOMMEND THIS PLACE TO ANYONE & EVERYONE!!!!

Er
Review №73

Started shopping here a few years ago and always go back. Best prices on retro games and best service. I have personally purchased 3 retro systems (NES, SNES and a N64) and they all worked great. Additionally had a laptop repaired and the techs there gave it an additional 4 years of life. Between the owner and his brother, you always get a great deal and quality work. This business makes the AV better!

Da
Review №74

Seems like a trustworthy place. They couldnt fix my screen after 3 attempts and was given a complete refund. They seem genuine like they want to help.

To
Review №75

I brought a laptop in today for repairs and I couldnt be happier with the price and service. The repair was completed in less then a day and I got a call telling me it was done several hours early. I booted it up and it worked perfectly. Thank you very much

du
Review №76

They fixed my ps4 hdmi port for me for a great price!

Lu
Review №77

AV Retro is the only place I trust with my devices. They have fixed my iPhone, laptop, and PS4 and they are still working like new. Would recommend to everyone

Cl
Review №78

Reliable and honest...and great customer service

Pa
Review №79

The best atmosphere and attitude Great service very polite

Je
Review №80

Games are pricier than the eBay auctions. 20 plus minute wait time. 10 minute timer to view their stuff. They I’d signed debit cards

Cu
Review №81

Philip was great had a lot of knowledge and extremely helpful

Ba
Review №82

Went in because friends say hes the best around well there right super knowledgeable my wife has Benn asking about a new game for years and we could never seem to find it within minutes he figured it out than sold us on a all in one system Im happy wifes happy and av retro will have our business for years to come

Br
Review №83

Great prices

Sp
Review №84

Cool little place good service and pricing but my screen is a little janky. Got my screen fixed here on the iPhone 6s+ and it was cheap and fast but It sometimes pushes random buttons on the screen repeatedly and I’m not even touching it... not sure if it’s my phone or the new screen. It never did it before the new screen though so idk...

Je
Review №85

I have a question. How much will it cost for you guys to fix my 132 pin for my Nintendo (NES)?

Cl
Review №86

Not much in there new just a lot of old games and some PS4 controller thats really it.

Ka
Review №87

Love this place... Amazing prices on retro games in good condition and always comes through on repairs.. great service and atmospher

El
Review №88

What a great place! You’ll find many games and systems here!!

Ku
Review №89

Went in for a PS4 repair on my fan, was told upfront all the details and an estimate on time. Got home and it was ready to pickup, so very fast service.

Sa
Review №90

They had me in and out in 5 minutes. Took only 2 days to replace my hard drive. My computer is working better then new. Thank you so much

Je
Review №91

Diagnosed and fixed my PS4 fast and for a fair price. Thanks guys!

Te
Review №92

A.V. Retro Games is the best place to buy Games. I have been there several times and they always are super cool and polite. The are extremely helpful and the prices can not be beat!

Am
Review №93

The most affordable electronics repair shop in the Antelope Valley. Great customer service

Da
Review №94

I was having problems with my laptop where i could not get on the internet. I bought it to AV Retro where they fixed it in a matter of hours. Great experience

Le
Review №95

Ive been to their shop in Palmdale a couple times and its always been good. They answer all questions and they have a good attitude.

Ra
Review №96

I have taken my phone, 2 iPads, and computer in to be repaired and Eyad ALWAYS does fantastic work for an extremely reasonable price at a quick pace. I highly recommend AV Retro for repair needs!

Ke
Review №97

Very nice people and they do thorough repairs. They treat your device as if it was theirs!Thank you :)

Ni
Review №98

I love these people. always so nice! hardworking!

An
Review №99

Fixed my iphone 4s screen for really cheap and it was really fast. The quality was as good as new. they also have a great inventory of ps3 games for cheap. overall i highly recommend them due to their quality of work and service.

Ev
Review №100

Charged me $20 for a virus removal when everyone else wanted $75 or more. Got it done in 1 day, what more could you ask for. Perfect

Information
48 Photos
100 Comments
4.5 Rating
  • Address:540 W Lancaster Blvd Suite 104, Lancaster, CA 93534, United States
  • Site:http://avretro.com/
  • Phone:+1 661-974-1219
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer store
  • Electronics repair shop
  • Phone repair service
  • Video game store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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