Dr
Dr. Phone
1622 N Memorial Dr, Lancaster, OH 43130, United States
Comments
Pa
Review №1

Friendly, knowledgeable staff. I brought my Pixel 2 phone in because my camera stopped working. The gentleman who helped me ordered the part and fixed it in a timely manner for a little over $60.00! I had anticipated having to replace my phone so needless to say I was very happy!

Ci
Review №2

We had an Xbox console (limited edition) repaired on 10/29/21. The service was friendly and fast. The building is clean and inviting. I could not be happier with Techy, I will use them in the future and recommend them to my friends and family.

Ea
Review №3

Great customer service! I took my Note10 in to have the Charge/Data port replaced. I cleaned the port myself, but nothing improved. Figured it had to be replaced I took the phone in to Techy - Dr Phone. After a couple minutes they had the phone working perfectly. They found some debris lodged deep inside the port and was able to clean it without replacing the port. Many places would have charged to replaced the port, especially with a customer willing to pay.

Ch
Review №4

Stopped in with a problem reconnecting a LCD screen on a digital camera. Damian took a look at it and had it fully operational in under 5 minutes! Great people, great service!

JD
Review №5

Techy/ Dr. Phone Fix was referred to me by Best Buy after they were unable to repair my daughter’s iPad. She broke off a small piece of the headphone connector inside the audio jack. Within 30 minutes, Techy had it repaired at no charge. I’ve also used them a few times for iPhone screen replacements. Fast, reliable service.

Mi
Review №6

Super good group of guys. Trustworthy and reliable.

Ma
Review №7

Aaron was most helpful with my IPhone charging port issue. It’s common for lint to collect inside the port so he checked and cleaned that first which fixed my issue with a loose charging connection. He also checked my battery life because I was guessing the battery was getting weak which it wasn’t. I will definitely use them with the next phone issue I will have. I highly recommend their services.

Em
Review №8

Great service, I walked in on a Saturday to get my iPhone battery and charging port replaced, they discounted the price since I was replacing both at once, came to about $100. Only took about an hour and Super nice and helpful people, definitely recommend

Sa
Review №9

Great service, professional, and very quick!! After getting my phone screen fixed, I was still uneasy as the screen was raised at the bottom. I went in the day after and Quinten was SUPER helpful and reapplied more adhesive to make sure the screen was no longer raised. Highly recommend!

Ly
Review №10

Quinten did amazing job at helping me and It was a great price along with be quick and easy

Jo
Review №11

I am from Texas an my charging port quit working on my phone an i went to at&t an they couldnt fix it but they told me about this place an i took my phone in the tecnician noticed something inside an cleaned it put an didnt even charge me being from out of state an getting treated this well is unusual i automatically gave them a 5 star review an im very grateful to have my pone fixed for the trip back to Texas

db
Review №12

Great place! Friendly great honest people. Saved me $$. They repaired my phone which was run over! I was hoping they could save my photos and contacts. They did it all! Saved the phone, contacts, photos, and everything! They are GREAT! Thanks!!

Ph
Review №13

Very friendly and knowledgeable staff. Affordable option for fixing my wife’s iPhone.

Aa
Review №14

Best Buy/geek squad told me my iPhone was done. I took it here and they had it fixed within 3 minutes thanks guys

Sh
Review №15

Awesome service. Fixed my phone without needing to replace my screen and charged me for diagnosis and could’ve put a new screen on it and made a bunch of money but they were honest: highly recommend

Ch
Review №16

Amazing....they refunded me my money also, due to not having to open my phone, and very respectful

Ma
Review №17

Damion is an awesome, professional employee who always fixes my phone quickly and with no problems. Thank you!

Va
Review №18

Excellent!!! Ive been to the Lancaster Ohio Techy store 4 times and every time I have been treating professionaly and with respect. Damion Pickett has gone above and beyond for my needs. I will continue to suggest Techy to friends and family. Valerie Rogers

Je
Review №19

Quinten did a great job repairing my daughter i phone

Ma
Review №20

Every person was friendly, helpful, knowledgeable, and gave world-class service. Aaron and (cant remember the other guys name) were helpful and eager to help over the phone. Dameon is a brilliant professional who managed to fix my iPad in about an hour (a project that would have easily taken me 4 hours and I would have screwed it up) and hes also a great conversationalist with a sunny disposition. What a great place and what a great group of people. From now on, they are my team for any tech that needs fixed.

Br
Review №21

Great customer service. I tried to call them on Sunday (not knowing they werent open), Monday morning they called me back (I didnt even leave a message). They have fixed a busted screen for me and did great. Today my phone wasnt charging. I thought I needed a new charger/headphone port in my iPhone. They were nice enough to remove lint from the port and it works like new! Saved $75! Good customer service and honest!

Su
Review №22

I went in with a phone not making or receiving calls. After a few questions and seeing how the phone responded, he was able to identify the issue and clearly showed an expertise with cell phones. He quoted me a price for the fix with no pressure at all and encouraged me to make the choice best for my needs. My son has had his shattered screen fixed there multiple times and at a cost fractional to the costs at any phone store or larger store. I will definitely use the store again if the need arises!

ro
Review №23

Had a fantastic experience! Was able to fix my phone while I waited. Damion was very knowledgeable and friendly! We had a nice chat about technology. Manger is extremely professional. I was ready to buy a new phone after Verizon told me I needed to visit the Apple store for the repair. Then heard about Dr Phone Fix who saved me time and money!

Ch
Review №24

I will never darken the door of an Apple store again for getting service on my Iphone ! I woke up to a dead phone on this holiday weekend, but fortunately found Aaron and his shop conveniently a short drive away - and he resolved my dead phone problem quickly - I highly recommend !

da
Review №25

Very helpful got my phone fixed. Would definitely come back for future problems

Fa
Review №26

My iPhone turned off and stopped working. I brought it to Dr. Phone Fix and they offered to change the battery in one hour! I couldn’t believe how fast they would do that for me. When I came back, they informed me it was the logic board. Since this repair would take days, they let me use one of their phones while I waited for mine!! It was so nice!! I got my phone back and it works great! I am so glad I didn’t spend $1000 on a new iPhone. I 100% recommend this place, the guys I worked with were so helpful, honest, and kind :)

Ar
Review №27

They are very Friendly and professional. We have had multiple phones fixed here. From screen repair to charger ports. Prices are not too bad either! We will continue to come here!

Jo
Review №28

Very helpful, diagnosed the problem with my phone and didn’t even charge us . Def recommend !

Ja
Review №29

Very helpful, honest and knowledgeable with my phone issue. Will definitely go back if I have another issue.

Ca
Review №30

I dropped my Android phone in water last week, I tried the rice remedy. That doesnt work!! I took my phone in to see if they could dry it. They said they could dry it but the screen may need replacement. Three hours later and Im using my phone!! I am so HAPPY I didnt have to buy a new phone. Thank you to everyone working there, you all made my day. I would definitely recommend this business to fix and repair your cellphone.

Am
Review №31

Great costumer service. Aaron was great to work with. I will definitely be returning if my phone needs further work in the future. Would definitely recommend going here to get your phone fixed.

Ci
Review №32

Quinton was great! Figured out the problem with the phone, offered information and other options and prices were very reasonable. The service was outstanding and fast!!

wi
Review №33

QUENTIN, WAS SO AMAZING AND HELPFUL, I HIGHLY RECOMMEND HIM TO FIX YOUR PHONE AT DR. PHONE FIX.

Ji
Review №34

Dr Phone Fix in Lancaster is a pleasure to work with. Their pricing and repair times are transparent and their people are professional and responsive. I drove 50 miles to get the iPad fixed after I had a dreadful experience with a local repair shop. It was worth the drive. I would give them more stars if I could.

ni
Review №35

These guys are great, super helpful and friendly. Brandon got my Samsung phone to work when all Verizon wanted to do was sell me a new one. Thank you Dr. Phone!!

Da
Review №36

Great company! Very quick with service! Would highly suggest to anyone! I live in Indiana, Prices are unbeatable! Thanks for all your hard work!

Ma
Review №37

Very friendly service. There was no wait time and staff was eager to help solve our issue. We were greeted warmly when we stepped into establishment. The staff also knows their craft. The issue we had could not be resolved and they offered a way to resolve it even though is meant going t another establishment. Their honesty was refreshing. In an industry where we typically face representation that only wishes to sell it was nice to have the humble honesty. This is the spot it u are in a spot with your phone.

Ti
Review №38

They are great at what they do and earn every dollar honestly. After diagnostics I agreed to a $120 repair. They found one part they planned to replace was ok and only charged me $60. Thats integrity and Ill be back!

Ap
Review №39

Once again the Phone Dr. was amazing and able to fix my severely smashed phone in less than 2hrs! He has also helped my husband- who is hard of hearing- enhance his audio (mostly by cleaning out the dirt and crud) and my kids phones when they were unable to charge. All the staff I have worked with have been amazingly courteous and helpful! Definitely worth your while, and $$, to check them out before buying a new phone!

ch
Review №40

Had an issue with an iPhone not charging, turns out it was a simple fix. In and out in 5 minutes. Fantastic service!!!!

ba
Review №41

Shout out for these techs. They solved the problem and were helpful with solving another situation with my phone. I recommend them to anyone who needs repairs done.

Ru
Review №42

Best service I’ve ever had getting my phone fixed!! The service was fast and the service guys were great. Very helpful in explaining how to fix my phone if it “acts up” again. Very friendly and nice. If you want your phone fixed right and fast from a business that doesn’t overcharge and treats you right - this is where you want to go!!!

Ja
Review №43

These guys are absolutely fantastic. They put batteries in iPads for us iPhones for us and done cracked screen repair. Their customer service is always stellar, and their prices are always very competitive. We highly recommend anything you need in the way of computer work from them especially on your phones and iPads. Unbelievably good business to have around.

ve
Review №44

Excellent service! My cellphone screen went black after I dropped it and it was completely useless! The Techy people replaced my cracked Samsung Galaxy S7 phone screen in about a hour! They saved me from buying a new phone! Thank you so much!

Wi
Review №45

I have a couple of occupational issues with my phone pertaining to the type of work I do. They made some small corrections which should benefit my phone to help out. They are good people to work with.

Ka
Review №46

Very positive very helpful am a grandma who is not txt savvy solved my problem did not charge me at all tried to pay would not take it nice gentlemen nice store would recommend to everyone professional

Je
Review №47

Damion is fabulous and very knowledgeable. I would bring all my phone issues here!! STAY OPEN!!

Am
Review №48

Very friendly and upfront about any costs. Very well priced.

Br
Review №49

Awesome service! Aaron was the tech that fixed my phone. He replaced the charging port but in the process he accidentally damaged the screen and home button. He was up front about it and replaced the screen and home button free of charge. A week later the screen he put in it died and he replaced it again without charging me.

Ad
Review №50

Very friendly and fast! Could hardly hear out of my ear speaker and knew having my phone for over 3 years my charger port was nasty. Walked in and was able to take care of me right there and then! Wife had her battery replaced a few weeks prior and same awesome service was able to drop it off went to lunch next door and it was fixed and ready before she got back.

Co
Review №51

Had a great experience today, The employee who helped me was able to fix my phone right away. Awesome service, very knowledgeable and friendly.

La
Review №52

Don’t waste your time going anyone else. Professional and fast working, have needed parts in store. They actually stand behind their work too!Highly recommend!

Sa
Review №53

Had a cracked iPhone screen and a worthless battery. Got them both replaced in about an hour. Works as well as it ever has! Great price and service. Highly recommend!!

An
Review №54

This place is on top it. The people who work there know there job and how to do. I had almost given up on getting my phone repaired. I had tried in several states to have it fix before finding Dr Phone Fix&Repair in Lancaster, Ohio. They were fast, courtesy, and friendly. Not mentioned cheap. I left there giving the staff a hug good bye for treating me so good. So, I am telling you that if you need help with your phone this is the place to go. I live in Minnesota and I know that I would use their services again if needed. They do provide shipping for a reasonable price too. Thank you Dr Phone & Repair in Lancaster, Ohio for the wonderful job and experience you provided with your staff.

Ch
Review №55

They were quick and not that expensive had a good supply of products to choose from. Staff was great also.

Ga
Review №56

Talked to Aaron on the phone to discuss problem with my wifes cell phone. He suggested it might need a part that would have to be ordered and was taking my info to place the order. After several questions he suggested we bring it in before spending money unnecessarily and when my wife made the half hour drive he fixed it on the spot, no charge!!! What an organization and what a guy!! Thanks to Dr phone fix and Aaron for a great shopping experience. You are now on both of our phones as the go to guys in the cell world.

mi
Review №57

Great service and friendly informative staff. Not only did they replace my battery but they showed me how to prolong the.life of my new one and gave me a little tutorial on my phone. Highly recommended.

Ry
Review №58

Excellent customer service no overcharging saved me a lot of money

Ra
Review №59

Heard about Dr Fix from a friend.My speakers and microphones were plugged up and I was helped right away.They also have a great selection of cases.Friendly,fast, professional, and efficient.Thanks

Je
Review №60

Extremely satisfied with services received. Prices are extremely competitive. All the employees are helpful and honest, not there just to make money. The staff is very professional and knowledgeable. Highly recommend. Brandon has been a lifesaver on more than one occasion.

Ma
Review №61

They was very friendly and had my phone fixed promptly and notified me when repairs was complete exactly when they said it would be done

Le
Review №62

I had broken my phone screen and I brought it in to be fixed. They fixed my phone for a very reasonable price and in a timely manner. Any future phone repairs I will definitely be giving these guys my business!

ro
Review №63

Had a phone screen replaced, very quick and great service.

Ku
Review №64

Friendly, knowledgeable, and informative. Had my iphone screen replaced & the phone up and running in just over an hour. The price was fantastic. Great quality and phenomenal service. No Apple store for me for me. This is the place to go, hands down.

Mi
Review №65

We were very pleased with DrPhoneFix. We will definitely be back. Aaron was friendly & professional. Thank you!

ry
Review №66

I stopped in today thinking my charging port was bad and it ended up being lint jammed down in it. The owner was happy to check the phone and realized what it was right away. He cleaned it out and didn’t charge me a dime. He could have taken my phone and charged me for a new port but didn’t.

Br
Review №67

Highly recommended! They had my iPhone done in less than an hour. Great costumer service! Will be back if ever needed. Don’t think twice this is THE place to go!!!

Ad
Review №68

Aaron took great care of me with a cost effective repair! Very easy and quick! Appreciate having them in the community.

Ta
Review №69

Knowledgeable staff, clean store, and quick fix! If my family has phone issues in the future, this will be my go-to place!

sw
Review №70

Brandon gave great service! Solved our problem in efficient time. Was extremely friendly. Highly recommend!

Je
Review №71

I went in there to fix my cracked screen on my phone. The staff and quality of the work was great it took him a couple hours to fix my phone. Staff there were very friendly patient and they do the job right would recommended for family and friends

Jo
Review №72

Quick service time and very friendly/upfront staff. Highly recommend!

Fi
Review №73

Tech was extremely helpful and nice.

Em
Review №74

Brandon was super helpful and professional. They were able to fix my phone faster than I anticipated and overall it was a great experience! Highly recommend, especially for those who are technologically impaired like myself.

Da
Review №75

Very reasonable pricing. I got 2 iPads fixed here and both screens are working great and look like new! Work was also same day, and comes with a lifetime guarantee for the screens. Would definitely go back, but hopefully wont need to.

Ku
Review №76

Excellent service. Close to home. Aaron had my Note 9 back glass replaced in less then an hour. Very fair pricing. I will definitely return.

Va
Review №77

Great service! Great people! Phone works and looks brand new! Will definitely be back again if needed!!!

Je
Review №78

Brandon was great. Very pleased with the professional atmosphere inside. Definitely will be going back.

Br
Review №79

We have used them twice for iPad repair. Great service, fast service and great communication. Also have used for cell phone screen protection. Highly recommend and will use again if needed.

El
Review №80

Extremely friendly and great service. I shattered my phone screen and they were able to repair it for far less than even the cost of buying a refurbished phone. They also fixed a couple other issues in my phone while they had it open. Would go there again.

ju
Review №81

Aaron was great!

Ma
Review №82

This place has the best service Ive ever seen. Would definitely recommend.

Ir
Review №83

He went above and beyond replacing the battery in my iPad. Very reasonably priced. Would definitely recommend!

Ch
Review №84

This place is the best and would not take my phone no where else ... price is best in town . Service is impeccable. just the place to go .. so don’t waste your time give them a call

Cr
Review №85

Great staff and fast turn around. Really glad they are right down the road for quick Apple product repairs.

Ja
Review №86

Went in their twice for my ipad screen to get fixed and got it back the home button was Very loose I took it back in their and had the button fixed for free I would recommend them they do do good work they are very nice people screen works great

Ta
Review №87

Friendly and inexpensive. I’ve had a few things fixed here and will go back. I definitely recommend!

So
Review №88

I cant speak highly enough of these guys! I had a terrible, drawn out experience trying to have my Samsung Galaxy A50 screen repaired elsewhere and had given up hope that it would ever be fixed. I stumbled across Dr. Phone Fix by accident and I am so glad I did. They are professional, knowledgable, fast and great at what they do. If you want your tech fixed skillfully and efficiently along with a fair price, take your business to them!

Ju
Review №89

I had an iPhone that the screen became unresponsive at times. The guys at Dr Phone Fix diagnosed my problem, and fixed it quickly. I appreciate the fast and professional approach to my issues. Such an asset to Lancaster to have such a professional phone repair shop. Thanks Dr. Phone Fix!

Gr
Review №90

Always bring my phone here whenever I have an issue and its always fixed promptly and at a fair price. Great people to deal with!

Da
Review №91

Great shop. Honest and polite. Needed the camera glass replaced and he ended up replacing the entire back glass and didnt charge extra. 👍👍

Ed
Review №92

Was very prominent and knowledgeable about needs of repair,I would rank them being very professional about phone repairing services.

Ha
Review №93

The best service ever and great prices!! Really modern and cool atmosphere!!

Si
Review №94

Always so help full and friendly all around great place to go to get your phone fixed

Au
Review №95

They had my phone done within an hour and the store was clean. Definitely a recommendation!

Ly
Review №96

Two-hour service of my phone. Did a great job and was friendly & thorough.

R
Review №97

I needed a battery replacement. They had to order it. It came in several days earlier then expected they called to see if I wanted to bring in sooner. It took about an hour to have replaced. Worked as good as new. I havent had any problems with keeping my phone charged. (Only recommendation remove or change password before leaving to be fixed and remove SIM card for Personal info security - no matter who did your phone)

Ki
Review №98

The gentleman in the store was very kind and helpful. Thank you!

Ky
Review №99

The friendly staff is very knowledgeable and works hard to provide fast and high quality service

Ke
Review №100

Aaron, one of the owners was knowledgeable and fixed my phone quickly. Will definitely be back!]

Information
100 Comments
5 Rating
  • Address:1622 N Memorial Dr, Lancaster, OH 43130, United States
Categories
  • Electronics store
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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