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Caliber Collision
2125 W Amador Ave, Las Cruces, NM 88005, United States
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Caliber Collision
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Sa
Review №1

I got into a car accident about a month ago. Caliber fit my car into their busy schedule and gave me a two week timeline for my car to be finished. They contacted with weekly updates and also letting me know about shipping delays due to the pandemic, but they were able to get the parts in time. My car was finished ahead of schedule, I went to pick up my car and did a walk around and my car looked brand new.Thank you so much to Walter for great work on my car.

Fa
Review №2

I was in town last week and my car unexpectedly started to give me trouble. I took my car to Caliber Collision and I’m so glad I did. Their service was amazing, they went above and beyond. Walter was exceptionally awesome! He was courteous and kept me updated each step of the way. I definitely will recommend this location on Amador Avenue to my friends and family. Thank you for such a great service!

Kr
Review №3

The drivers side back door had to be replaced after I was involved in an accident. Its a bit of a drive to the shop from where I live, but definitely worth the trip. The customer service is exceptional - they went out of their way to work with me, especially for my drop off, and pick up. They were very prompt with notifications throughout the work being completed. I highly recommend Caliber Collision, 1224 W Amador Ave, Las Cruces, NM.

Th
Review №4

My son recommended Calibers since he had recently had an insurance claim done and they had done an excellent job on his car. Matt was very professional, friendly and knew what he was doing. My Jeep looks so much better after taking it to Matt and having him polish the Arizona Pin Strips out of the sides. I will recommend Calibers on Amador anytime.Thank you so much for helping us out on our Jeep Matt.

Re
Review №5

I love how they always kept me informed on the progress of my vehicle! The staff is extremely courteous, professional! Best of all their work on my vehicle is exceptional!Thank you very much!!!Regina

An
Review №6

We have used Caliber Collision, and before that Amador Auto body for over 10 years, and each time they have delivered a superb service. This last time (Aug 2021), they worked seamlessly with our insurance company to accurately assess and complete the repair of our vehicle, which meant we didnt have to be the go between them and USAA.

Mi
Review №7

Walter and Matt took incredible care of my car and made sure I was updated about the progress and expected time lines. Im very satisfied with the service and great quality of repair. My car was ready for me earlier than expected. Incredible team at Caliber collision!!

Is
Review №8

When I showed up I was welcomed with a warm smile. They make you feel right at home, they took care of me as if I was family I couldn’t have asked for better customer service 10/10 would recommend.

Br
Review №9

Was hit on my driver door dent looked small with what looked like minimal damage. Ended up needing a whole door & more. Walter took very great care of us & my vehicle! Got updates daily & my vehicle was ready 2 days earlier then originally planned! A huge thanks to Walter & the whole team at Caliber Collision!!

fr
Review №10

Matt and the crew at Caliper did a awesome job putting my 2018 GMC Denali back together. They also got it done ahead of schedule!

Ka
Review №11

Wonderful Service, great people! Excellent repairs!

Sh
Review №12

It took a while to get the parts ordered from Mini dealerships. Overal they have done a good job repairing the car in a timely fashion. I do recommend them for future repairs.

Ju
Review №13

Expert service and knowledgeable employees, very respectful also that was refreshing to see AAAservice

Di
Review №14

Everything was done very well and the employees were professional and courteous!

Ma
Review №15

The guys were great and very professional! They kept us updated at every point in the process and even finished our car ahead of time! Great service! Matt was awesome!

Ni
Review №16

Matt and the team was very professional and had great customer service! Would highly recommend this team! Very fast and great work. Thank you all.

Ch
Review №17

We were very happy with the service and craftsmanship we experienced recently at Caliber Collision. The manager, Matt, was super helpful and knowledgeable. Matt explained everything in detail and kept us up to date on the repairs. It was an easy and non-stressful experience. The repairs that were completed were top notch and seamless. Would definitely take our vehicle there again if needed. Thank you Matt and Calibers.

Va
Review №18

Wholeheartedly enjoyed my experience with Calliber Collision. They kept me informed as to the status of the work being done to my car and completed it in a very timely manner. I highly recommend using them; they take pride in workmanship and it shows.

La
Review №19

Matt was very professional and gave outstanding customer service. Hard to find this type of professionalism these days

Je
Review №20

After a car wreak this amazing place made our car look like new and the service was like we were family. I recommend Caliber to everyone.

Ga
Review №21

Excellent customer service. Did a great job on the repair. Back their work up with a lifetime warranty. Always kept me in the loop with the progress of my vehicle. Would definitely use them again.

Ja
Review №22

This location is very professional and helpful through out the whole process. Kyle especially was really good at helping me with everything!

Su
Review №23

Friendly customer service oriented. They were able to fit me in to buff out scratches on my cars hood in the short window I had for the repair.

Pa
Review №24

The staff was very friendly and helpful. They can handle it all major body and paint, to something as simple as putting in a new set of headlights.

Su
Review №25

Awesome service. Quick and efficient. Definitely recommend!

Da
Review №26

This is my first time there. Very polite staff. When they finish I will update. Update. I am so satisfied with the job they did. Excellent work and all the staff is very personable, kind and caring. I received updates constantly from Matt. I would highly recommend this place to work and fix all your vehicles. I am very satisfied.

Ky
Review №27

Gina was very helpful with my issue (auto body trim), and got me in and out in a flash. They didnt even have to special order parts to repair my car, everything was in stock. Thanks!

Cr
Review №28

Matt at Caliber Collision off Amador made the experience of getting my vehicle repaired and painted super easy. They took the time to inspect my vehicle and explained what exactly had to be done to it. They got all the parts ordered, assembled and painted in no time and vehicle returned to me as promised. Matt communicated with me on the status of my vehicle as soon as updates were available. I was completely pleased with the work they did and the professional and amazing customer service I received from Caliber Collision. I would definitely recommend them to anyone! -Crystal R

Br
Review №29

Came in with no appointment to get the grill insert replaced with an aftermarket one for my 2014 Dodge Charger. With as busy as it is on a Monday I was only expecting to be able to make an appointment for a later date. Was immediately greeted by Matt you my arrival. Was able to squeeze me and get the grill changed out in under an hour. Was even able to get a quote and appointment for a future paint chip repair Great experience will be coming back for all my automotive body need! Come see Matt at Caliber ASAP!!!!

Jo
Review №30

These guys are excellent, I had my car repaired and could not be happier. From start to finish these guys made me feel welcomed and up to date on repairs. I worked with Matt and I will recommend him to everyone that needs car repairs. These guys are tip of the spear.

An
Review №31

Did a great job with difficult color match.

Lo
Review №32

Was guoted 6,000 for a paint job.. Professional guy but Im sure I was over quoted. I think businesses take advantage of people and blame it on covid..

Ra
Review №33

Staff were excellent and repair seems fine. I picked the car up yesterday. When I stopped for gas on the way home I noticed issues with the so called “detailing”. Since I was 70 miles away at that point I was not going to drive back. The running board on the passenger side was dirty in clumps with whatever is used when doing body work. The black trim looked horrible with parts shiny and other parts dull. The roof outside was filthy. I got home and spent two hours of my time fixing what they should have done prior to giving me my car back. Matt you should do a walk around with all customers when returning a car to a customer, or do one yourself prior to the customers arrival. The person doing your detailing must have had his eyes closed. Not acceptable for me having to spend my time fixing sloppy work!

Ni
Review №34

Best place in town when you get in a wreck. Matt took great care of me and was in constant communication on the progress they were making on my vehicle. Highly recommend!

Na
Review №35

They dropped the ball in handling my estimate on 2014 Silverado almost 3 month s ago, so you want to cash out the guy said! And it went no where from there to state farm insurance!

Vi
Review №36

Excellent customer service, communication was excellent kept us informed on the work that was being done on our car.

Ar
Review №37

I highly recommend taking your vehicle here. Matt is very professional, very thorough work, and they keep you updated on the status of the job. Cant say enough great things!!

Sh
Review №38

Caliber Collision did a fantastic job of repairing my car. They kept me up to date on the progress as well!

La
Review №39

Calibur body shop offers the highest degree of quality, skill, craftsmanship, and customer service. Calibur on Amador repaired crash damage to my beautiful red Camry in less than 2 weeks as was promised initially by manager Kyle. I appreciated that Kyle stayed in touch with me via text, providing updates on the progress of the repair of my car. Upon pickup of the completed work on the car, I was met at the shop on a Sat., morning by Matt from Calibur who handed over my car to me despite the shop being closed on the weekend. Without a doubt, I’d highly recommend Calibur Body shop for a positive end result when dealing with an unfortunate crash experience.

Vi
Review №40

Caliber Collision was top notch in every respect. Matt handled my insurance claim quickly, thoroughly and professionally, and walked me through every step of the process. While my car was a total loss, and Caliber did not perform the repair work, I would definitely return to them in the future. The office staff was helpful and friendly, and the location was clean and tidy. I highly recommend the Amador location of Caliber Collision.

M
Review №41

Excellent work done

Ka
Review №42

I had an excellent experience with Caliber Collision! The paint randomly started chipping on my Honda Civic and I felt pretty clueless. Matt was extremely honest from the beginning, explaining how paint failure occurs when there is a manufacture error. This team provided excellent and fast service! My car was ready in less than a week. Ill definitely return if I ever need body work done again. Definitely recommend!

Ne
Review №43

This place is fantastic. They do fabulous work and they keep you updated on the status of the job. I highly recommend them.

St
Review №44

This place is so wonderful! Professional, courteous and experienced. They corrected the wrong estimate by the Telshor Caliber that has terrible management. My car looks amazing. Take your business to the valley for a great experience!

Ha
Review №45

So I first off wanna thank the entire Caliber Collision team on Amador! After my truck was sideswiped while parked, Caliber Collision contacted me the same day my insurance got the paperwork going! Upon arrival for the estimate of repairs, Matt immediately gained my confidence with the knowledge and promptness of getting my truck scheduled for repairs. I picked up the truck today and also met my repair tech Albert and manager Gina. Between Matt, Gina, & Albert, we all did a walkthrough of the truck to ensure I was satisfied! I am definitely satisfied with the entire truck as it looks brand new again! I would absolutely recommend anyone needing repairs, to choose Caliber Collision on Amador based on AMAZING customer service and excellent repairs that were completed! I will use them for any future business as well! Thank you all so much!

Do
Review №46

Mad an appointment for a estimate for my car to be repaired and there secretary was friendly to me but the guy that did my estimate to my car was rude and he treated me just like a number to hes day. For that I decided to go somewhere else. That had good customer service form the secretary to the guy that did my estimated. Caliber collision as to work on there customer service a little bit more.😠

Ci
Review №47

Matt, Gina and the team at Caliber Amador were great to work with during this process. I give my highest recommendation.

To
Review №48

Youre very kind very professional and honest

Ga
Review №49

THE WORK WAS EXCELLENT AND COMPLETED ON TIMELINE PROMISED. THE STAFF IS FREINLY AND KNOWLEDGEABLE.

Ty
Review №50

We took my wifes truck here after a minor rear end. Her truck didnt have a lot of damage but there were some deep scratches that needed repaired and a few parts to replace. They are fast, courteous, and do amazing work. When we picked up the truck it was better than new, it was CLEAN and I mean CLEAN! These guys take pride in their work, they great you by name and make sure to keep you in the loop about repairs. I will recommend and use them again.

De
Review №51

Amazing service!

Ni
Review №52

I received the best service here! Everyone was so kind, friendly, happy and helpful. They made sure my Jeep was taken care of in a timely manner. I recommend them to everyone will definitely go back again!

Da
Review №53

I cannot express how professional and friendly the people working at Calliber Collision in Amador. Overall the experience was impressive and was done right!!My service agent Matt was very professional and keep me informed in the progress of my vehicle repair. Matt even took time to send me text messages before, on and after he took some vacation. I cannot express how great full I am of having Matt been my service agent.I will definitely recommend Matt and Calliber Collision in Amador to any family, co-worker and friends if they need their car to be repaired.

Fr
Review №54

Awesome people

Bi
Review №55

Caliber collision on Amador is the best. They took care of my warranty work on my car with no questions asked. The service was great and the staff are very professional. Matt and his entire staff are great. Would I recommend taking your vehicle (s) there? Yes I would.

Su
Review №56

I had my 2018 VW Passat repaired at this location. The turnaround time was quick, and the staff was courteous throughout the entire process. I cannot even tell my car had a fender bender. It’s like new again. I would highly recommend this location.

Je
Review №57

The customer service is excellent and they produce quality work. Each employee is friendly and informative. Matt is great!!

Sh
Review №58

Welcoming and willingness to explain. Matt kept me update with communication which was much appreciated! Great customer service definitely recommend!

Ar
Review №59

Amazing service and staff. Needed my truck window repaired and they went above and beyond.They took me to my work in the A.M. and had my truck finished before lunch with everything done in perfect working order! To top it off I dropped off a really dirty truck and when I picked it back up, my truck was spotless inside and out (the truck is a giant diesel by the way)!! It even had a fresh scent.Highly recommend these guys!

Da
Review №60

The staff is polite and knowledgeable!!! There services are amazing.

Ho
Review №61

I would recommend this place of business to anyone looking for collision repairs! The employees were very nice and helpful and kept me informed about my vehicle during the whole repair process.

Al
Review №62

Best decision to go here to get my car fixed. Matt Ferralez made me feel like he really cared. Great customer service and my car was delivered when promised for a reasonable price. I highly recommend Caliber Collision. Make sure you ask for Matt, you wont be disappointed.

Ro
Review №63

I had originally taken my truck to a location closer to my home and was very disappointed with the service and response time. I contacted my insurance company and they recommended I take my truck to Caliber Collision in Las Cruces.I took my truck to the shop located on Amidor and it was the best decision I could have made. The service was excellent in all aspects. From customer service to repairs. I was apprised during all phases of repairs and not once did I have to contact the shop myself. I would heartily recommend you take your vehicle to Caliber Collision. My vehicle looked like it did the day it rolled off the assembly line.

gi
Review №64

These guys are awesome! this is the second time they have made minor repairs FOR FREE! I dropped my car, they drove me to work and then drop my car back at my office, I have never received such customer service and I doubt I will receive it any where else. if you need a top notch job go to Caliber on Amador and talk to Matt.

Li
Review №65

Best body work I have seen a number of years. These ppl made me feel welcomed and walked me through the entire process. They let me know what was going on with my truck the entire time they had it and when it came to getting my truck back it looked better then when I bought it. Very clean and well cared for. I would recommend this shop to anyone that wants the work done right. Much better than other than other places in town.

Do
Review №66

Great shop! I had minor damage to the undercarriage of my car, didnt require any parts or anything. They had me come by same day I called. They were able to fix it and have me out of there within 15 minutes! Very honest, friendly, and fast service!!

Gi
Review №67

A bad storm caused my neighbors tree to fall on my truck, damaging the rear drivers side panel. I was initially going to go with another auto body shop, but the red flags were flying, so I went with Amador Auto Body in Las Cruces.From the first contact I was impressed. I sent them the insurance estimate and, as expected Eddie told me they would have to look at the truck but bring it down and they would get started. I was immediately impressed at the clean professional look of the shop and the office area. The estimate from the first auto body shop did not include other necessary items, so the price went up, reasonably. But Eddie contacted the insurance company and got all of that squared away, and I didnt have to hassle with it. Eddie kept me informed of progress during the insurance negotiation and the stages of repair on my truck.I picked up the truck today, and she looks BEAUTIFUL!! In addition to the repairs I was pleasantly surprised to find they even cleaned the inside of my truck, including the windshield.This is an amazing company to work with. I dont recall ever having the professional, no surprises, customer service that this company provided from beginning to end. I am even considering taking the truck back in to get the rest of it painted as beautifully as the rear panel.

Ma
Review №68

Had to get my daughters car fixed. Matt took care of us. He gave us great customer service. The car was repaired in a timely manner. Matt took time out both before and after service. We walked ny daughters car and he explained what they did and all about their warranty. I Would definitely recommend Matt at Caliber Collision.

Br
Review №69

I worked with Tony and she was great, really nice. She made my experience great! She even gave me a great quote and helped me with other services! She kept me in constant update with my car’s status and it was ready within 2 weeks!! Highly recommended!!

Ju
Review №70

I took my car to caliber collision on Telshor the manager is rude an un willing to help. Went to the one on Amador Gina the center manager was very helpful put me in a rental an got all the problems fixed I appreciate there help an everyone at the shop thank you for doing such a great job sorry about your sister store wish they can be like you guys Thanks allot.

Ra
Review №71

Friendly people down to earth service

Ca
Review №72

These guys adhere to the highest standards of integrity, service and value. Their work is impeccable. Prices very reasonable. I wouldnt go anywhere else. Thanks guys!

Ja
Review №73

My vehicle was rear ended causing major damage. When Caliber Collision on Amador was finished repairing my truck, it looked like it was fresh off the lot. Professional service, always greeted, offered something to drink, friendly staff and most of all amazing work. These guys truely go above and beyond to make sure that you are satisfied with their work. Will continue bringing my vehicles here in the future for any damage.

Ta
Review №74

We are from Florida and were rear ended here in Las Cruces. We chose Caliber Collision for our repairs and were more than satisfied! Their work is incredible...our car looks brand new! Their service is amazing! They called us every other day to update on progress...even detailed our car inside and out. They go above and beyond to ensure excellent customer service! Dont be afraid to use Caliber Collision! You wont be sorry!!

Da
Review №75

Was my 1st one. Matt was very kind and very helpful. This crew know what they are doing. Got my Tahoe back in great shape. Did a little damage to tailgate. Deandria was so nice. I have to admit this didnt hurt at all. I would recommend this Caliber location to anyone. All the crew are really great people. Thanks guys. Great job.

La
Review №76

I would definitely recommend this place to everyone! I went in to get my bumper fixed on my 1999 Jeep. They were very friendly, informative, and helpful. Matt made sure I had no concerns and the got my vehicle back to me in no time!

Ta
Review №77

Every single person at Caliber Collision was amazing! They were all friendly, communicative, and professional. I definitely recommend this business for everyone. Thank you so much!

Da
Review №78

Excellent service! They were right on top of everything! Even calling me with regular updates! Matt was awesome! I highly recommend them!

Sh
Review №79

Super customer service. I had an issue with missing bolts in the front bumper. They got the car right in and made it safe to drive. Fantastic!

Ma
Review №80

Im very pleased with the professionalism of the staff. DeAndrea and Matt did everything they could to make sure my fathers claim was taken care of. Everything worked out perfectly.

Br
Review №81

The best body shop in town, very friendly, fast, and complete work done here.Matt was awesome, he made me feel very comfortable and welcomed. Professionalism at its best.

Ki
Review №82

This shop was careful not to over promise, which is probably very smart in this business. What they did do was a fantastic job at a reasonable price, finished ahead of time, and even washed our truck. Bravo.

La
Review №83

Its the little things that set one body repair shop from another. Any place is going to fix your car, but Caliber Collision really pays attention to details with fast, friendly service. Thanks Caliber!

ti
Review №84

I have 2017 Hyundai Sonata that needed repair and the team here at the Amador location are tip of the spear. They fixed my car and made The experience GREAT. Deandria at the front desk has a great personality and made the first steps in the building friendly and inviting. Matt was very helpful and was very informative on what was going to be repaired and how it was going to be done. To top off my Great experience with the Caliber Collision folks was the detail they did to my car, it sparkled just like it did the day I bought it.Thank you Caliber Collision for your hard work and dedication. You really do care about your customers. I will definatly recommend your staff at the Amador location.

Er
Review №85

They worked fast to get my car fixed and it was a very smooth job. I had a problem where my cars key would not unlock the door after my visit, but they worked so well to get the issue fixed and even buffered out my other light as a courtesy. If I ever have damage on my car again (hopefully not), I will go to them again!!!

Je
Review №86

We had brought our vehicle into Sisbarro VW and were recommended to go to Caliber Collision. The staff was amazing and Rachael was very professional. The work we had done was perfect and we could not even tell that any damage had ever occurred. We will always take our vehicles to Caliber Collision anytime we need body work performed.

Ma
Review №87

I had to get my car fixed. I took it to Matt at Caliber. He explained what needed to be done and the time frame. He delivered on his promise. Highly recommend you all go to Matt at Caliber.

Ro
Review №88

These people are fantastic. I needed a rear bumper and some body work done on my Chevy Colorado. The OEM bumper would have cost over $2000 (just for the bumper parts)! They found an identical bumper for 1/3 that cost. I also asked them to repair 2 dings unrelated to the bumper crash and they said they would do that at no extra cost. They didnt write those dings down on the invoice and when I picked up the truck the dings were still there. They apologized and fixed them at no charge a few days later. They cleaned the inside of my truck cleaner than it has been in years. I had my truck back in less than 24 hours. And they were very friendly. Best car repair experience I had in quite some time.

Ma
Review №89

I showed up to caliber collision regarding some scratches on my new truck from a car wash. Matt and Toni were quick to act on my issues and took care of the problem for me right away. Great team at Caliber Collision! I would highly recommend their services.

Ed
Review №90

They called 3 times a week while they had my car explaining where they were in the repair process. Finished ahead of schedule. The car looks as if it were brand new!

Ro
Review №91

Best auto repair shop in town. They take photos of the car and show you exactly what they are fixing and why. They where very professional working with my insurance company.

E.
Review №92

Worst repair ever. They broke stuff in my vehicle that were not broken and claimed it was from normal wear and tear. They were not responsible for it.I have to pay to get another shop to do diagnostic and send to insurance. If insurance finds diagnostic shows that shop did damage then shop has to fix and reimburse money that I had to pay for the diagnostic. If they see that its wear and tear, Im out the money I pay for diagnostic and still have a broken car.

j
Review №93

Had some issues but they took care of them

La
Review №94

Thanks for the prompt and friendly assistance. They have great communication.

Jo
Review №95

The Caliber Collision location on 2125 West Amador had a prompt answer for my questions, quick estimates, and pleasant staff. It is recommended to make an appointment for any repair estimates or inspections.

Al
Review №96

If I could give more stars I would- Matt made my experience absolutely amazing! Thank you so much, Matt, and the great staff at Caliber Collision!!!

Ma
Review №97

Matt and the other folks provided excellent service and got me back on the road quickly. I would recommend them to anyone and thank them for their expertise!

KI
Review №98

These guys are great. Exclent job. Friendly and efficient service. Repair is like it never happened. Will recomend to others.

Mi
Review №99

The staff at Caliber Collision were so kind and helpful. I will recommend them to anyone needing an auto body shop.

Ba
Review №100

They do good work but take too long to do it.

Information
10 Photos
100 Comments
4.7 Rating
  • Address:2125 W Amador Ave, Las Cruces, NM 88005, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/las-cruces-amador
  • Phone:+1 575-525-2125
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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