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Auto Gallery at Lawrenceville
591 Buford Dr, Lawrenceville, GA 30045, United States
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Auto Gallery at Lawrenceville
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Ni
Review №1

Kiley really took the time out to work on everything that I needed. He really understood the assignment. They were so friendly and the customer service was the best. I would recommend anyone to go there!

Ki
Review №2

Just purchased a Cadillac from them that needed a few things fixed. they said they would take care of it. they attempted to fix one of the problems and messed up the radio. after saying they would replace the radio (they messed up) they called and said they wont cover the repair. this is all after I paid 2,300 for a warranty. this place is crooked. I have been dealing with this for 2 months now a week after I bought it, still dealing with them and I guess Im going to have to hire a attorney to get my car fixed. steer clear of this place. I have seen buy here pay here lots that are more honest then these people!! I wouldn’t give them 1 star at this point, but it’s automatic...

Hi
Review №3

Its a great place to buy a SUV. The sales person was very friendly and informed with the car. It didnt take a long time to know if the bank approve us or not. Thank you for having a terrific salesman who was Kiley D. to help us

Ch
Review №4

Our sales rep. Kiley Demery was friendly and helpful and the whole staff was wonderful. They made purchasing our vehicle easy and fast. We will definitely be purchasing another vehicle from them in the future. It was well worth the 4 hour drive.

Ji
Review №5

My experience with Kiley was great.. it didn’t take long to get me approved. He had the car washed and put fuel in it. He was very straight forward and to the point with me about what was needed to start the process. I loved that he asked for my opinion and gave me a choice. He was very thorough and had things ready by the time I came to sign the paper work! I told him I will be back and I will send some friends his way. Thank you Kiley for helping reduce my stress level. Now I need one more car; I’ll see you soon!

Jo
Review №6

Had a great experience. found the car i wanted online. went by and car was super clean. looked better in person than even the pictures online. JT was great and they got me out of there in under 2 hours from arrival to driving it off the lot. very professional

kr
Review №7

I guess its a 50/50, I wouldnt take that chance again. I never received the 100 referral check they promised, after sending my mother, its been a nightmare.Nothing but a scam, they will shake on a deal and not uphold their end of it.Take your money somewhere else..

Ro
Review №8

Kiley was amazing! I would definitely recommend him to others that are looking for a car. The overall experience gets 5 stars.

Ju
Review №9

Kiley is my guy for sure. I. Leeway told him I got more people to refer. I’ve purchased a few car in the last 2 years but overall experience and savvy…. My guy got it.#TeamDurango

Ni
Review №10

Kiley was very professional and pleasant to work with. He made the purchasing process so simple.Thanks Kiley!

Je
Review №11

Im writing this on behalf of my fiance. You all are only getting any stars because of Xavier (hes awesome). My fiance purchased an SUV from them approximately 2+ weeks ago. They agreed to allow him to make a split payment because it was $5000. He paid almost half the same day. He was asked to go back a week later and sign a new contract because they left some fees off the first contract, red flag #1. As they are going through the new contract he notices that they added $375 to his down payment. She states that is for them to register the vehicle, red flag #2. How do you forget the registration fee. Also his monthly payments went up. The biggest issue is they want to charge him $375 (with the down payment) for registration when his contract includes $199 registration fee and money for the taxes. MAKE IT MAKE SENSE AUTO GALLERY.

Au
Review №12

They got us approved fairly quickly and worked with us.such an easy process compared to other dealers! All Thanks to Kiley and the manager Maribelle they were great!

Be
Review №13

Kiley helped us make a purchase over the phone. We drove from Nashville, TN to Atlanta,GA to pick it up. Everything went very smoothly and we are happy with our purchase.

Jo
Review №14

Carlos & Maribel is the best they helped me out and put me in the vehicle that I wanted. Great place to buy your next vehicle!!!

Az
Review №15

Great car, good pricing, not much negotiation going on though, it would have been nice but I’m still happy with my purchase

Ni
Review №16

If you are used car shopping stop by here. Bought a used truck here and I could not be more pleased with the service and price. This is a no dicker over the sticker price. The prices are very competitive, fair, and usually below Blue Book.No need to try and haggle because they dont! The prices are that good.The vehicles are very good. They check them out before they are sold. A 125 point inspection. You can be assured you are getting a great ride.

To
Review №17

Worst vehicle purchasing experience ever.I bought a titan from the Lawrenceville location at auto gallery and regret it will never go back. They took the truck to go get it detailed which took almost 2 hours and the salesman just went to go get lunch as I waited at the dealership. Then after I finally get the truck about a month later the $3000 warranty that they said was going to be included did not cover the repairs needed which cost me another $500. And the so-called maintenance records that they want you to come have your vehicle with oil changed at their location is also a joke, I called the Lawrenceville location and the Mall of Georgia location was told they don’t work on customers vehicles only vehicles they were getting ready to sell and told me I would have to drive over 40 miles away to get my oil changed. Do yourself a favor and buy a car somewhere else.If I could’ve review this location and this dealership with zero stars I would have

My
Review №18

If you want your credit to be run over 15 times without buying a car then this is the place for you.Enjoy

se
Review №19

Amazing customer service! im very pleased with my purchase :)

Ch
Review №20

Great service from my sales guy Kiley, communicated very well and kept me up to date with everything.

Jo
Review №21

Truck we bought test drove fine but we couldnt get over 35 mph due to location. Once we purchased it and started our 2 hr drive home thats when we noticed the transmission wasnt right. Been getting worse ever since. The torque converter is slipping when changing gears. So now we get to put our newly purchased truck in the shop and spend who knows how much rebuilding or replacing the transmission. The third brake light was also leaking causing water to get all over the rear of the headliner. Would not recommend or be going back.

Jo
Review №22

Had a great experience at Auto Gallery. Xavier was super helpful and made sure to answer any questions I had. 10/10 recommended dealership.

Li
Review №23

Xavier Jones was very helpful with the process. Sales Rep and manager were great! Nice cars and we love our new Ford 150

Ph
Review №24

So Ive been reading all the reviews from other people about this place I to have to agree Xavier Jones was awesome love my new jeep

Pa
Review №25

Big shot out to Kiley D who patiently went through several cars with me and explaining all the specs. I eventually settled on the one that i absolutely love. When he pulled up in it i literally started to scream!!! This is my second vehicle from here and i previously purchased a car for my children as well.The staff is so friendly and they try to get you with the best finance company.Thank you Auto Gallery!!! You never disappoint.

Au
Review №26

Dont go to this dealership if youve had poor credit in the past. They put a GPS lock on my vehicle that malfunctioned many times. Dont plan to go far from home if it is close to the payment date. Paid ahead of the due date most months and they still shut my vehicle down at least 10 times. They were never apologetic for the instances and I should have fought back. You need to be able to afford an attorney to purchase a vehicle from Auto Gallery. FInished my payments a year or two ago and will NEVER go back. Been a year or two and still cant get over it.

Ki
Review №27

The sales advisor Kiley Demery was really great!! Highly recommended! If want to get a good car for a great price talk to him!!

Ja
Review №28

Best customer service! Will recommend Xavier to everyone. Love our new car

Za
Review №29

We have used them two times and both times were a good experience. Arcelia helped us through the whole process. She followed through with everything she said she was going to do for us. I recommend buying from them. We will definitely use them again.

Ne
Review №30

No Pressure! smooth transaction and very helpful.

Bi
Review №31

Stopped in to buy a 2016 Ram Bighorn. Looked at it on car gurus. Did the payment estimator and was at about 350 a month. Went there with trade in and kbb value of my trade in. They had my payments almost 300 more than I figured and wanted almost 4000 down. Went home with the numbers they gave me and reran figures. Come to find out they were not giving me anything for my trade in and tries to blame my credit score. WILL NEVER SHOP THERE AGAIN!!!!!!!!!!!

em
Review №32

Xavier did a great job. Super nice and helpful and answered all my questions. Very pleased with the experience and purchased

Be
Review №33

First time purchasing with Auto Gallery. Great experience, very easy process. They allowed us to take the car for an independent inspection and had all the paperwork ready so we never sat around waiting. Arcelia and Maribel were great to work with. Low pressure environment.

Er
Review №34

Great experience working with Mike Harrison! Already saw the minivan on autotrader that we wanted. Test drove and looks great! Cheapest price on the van within 300 miles of Atlanta with the trim level we wanted. Highly recommend!

Mi
Review №35

Great F & I Manager is GreatThe women who runs the place is rude and not customer focused. She needs to go and l will not be back.

Br
Review №36

Service was amazing magedalena is the one to talk to she’ll get you in and out very satisfied customer

Ma
Review №37

I recently went in to auto gallery to purchase a vehicle as a first time buyer and I was helped by a gentleman named Mike Harrison, Mike made it a very easy process for me to purchase a vehicle. And also his customer service is fantastic, I walked in to auto gallery not knowing what I wanted, and walked out with a new vehicle. NOW THATS CUSTOMER SERVICEThank you mike

Ma
Review №38

I wish I could give them -0 stars but unfortunately that option doesn’t exist yet.This is THE WORST dealership EVER. NOT PROFESSIONAL AND SUPER FISHY AND EVERYTHING THEY DO IS FRAUD.To begin with, they take away all supporting documents and then they come back with a different one with different prices. They play with the numbers and don’t even explain where they come from, it doesn’t make any sense.They always had an attitude when we were there. The place doesn’t even feel right, as soon as you come in you can feel there’s something wrong.I wouldn’t recommend this place to anybody in my life.DISRESPECTFUL in all ways.

Pa
Review №39

Magda Pantoja provided excellent customer service and was very professional. She explained everything in detail and got me a great deal. Thank You so much and I will recommend Auto Gallery to friends.

Ja
Review №40

Pretty good dealership. Wife and I bought two cars today. Salesman was great. His name is xaiver(Zay) ask for him.

Do
Review №41

Trying to find the words to explain my experience with Auto Gallery Will be an understatement. First of all there is no pressure. They are honest And patient. Two qualities that you seek and salesman especially in the auto industry. They came through and got me approved, Considering what they have to do to make it happen and get me approved. Emilio my salesman a very kind and sweet man. The manager also has a honest and kind demeanor. I do recommend you go see them before you see anybody else.And remember what cars they have there are not all the cars available to you. Their cars are excellent in quality and maintenance. They provided the Carfax with all the maintenance history. The tires are in excellent excellent shape. Do yourself a favor go see auto Gallery

ro
Review №42

Great staff, incredible prices on quality used vehicles, competitive financing. They have refined the art of purchasing a vehicle. Highly recommend them for your next vehicle purchase.

Mo
Review №43

Mike the owner is Rude. I would NEVER recommend NOBODY and to top it off they allowed someone to co sign and drive off the lot in my name without speaking or seeing me. I didnt want to give a star but u have to give at least 1

Tr
Review №44

Great place. Felt like I was in and out of the dealership. No issues. Recommend you to get a car there. Ask for Mike.

Ke
Review №45

Good selection of cars. experienced a few issues, but was able to speak with someone at corporate who made things smoother. we love our car. if you need a car, give them a shot.

Jo
Review №46

Salesperson, Mike, was very helpful and second to none in his customer service. Mike will be my go to person for future purchases and will be highly recommended to others who are in the market for a new or used vehicle.

Ju
Review №47

Horrible experience. Bought a GMC suv from here, about 5 weeks later motor locks up. Since they gave me warranty i took it to a dealer to get it checked out. Dealer opened motor up and found latex gloves inside the valve cover. I contacted auto gallery and they said that it wasnt their fault and that warranty wasnt going to cover. After fighting for 2 weeks with them and no running car i had to pay $1500 on top of the $24,000 i had just paid weeks before. Garbage dealer. Same thing happened to my parents but with them it was the transmission. Never buying from these thiefs again

ne
Review №48

Mike is the best person that ever sold me a car.... when all hope was lost mike came to the Residue will definitely be coming back to speak with MIKE!!!!!

to
Review №49

Ive got the best costumer service by Michael Harris, and co worker’s,., I went to other places and they don’t even talk to you, mike spend half of day with me trying to help me with the car I want, he also gave me options,,.until he found the righ car for me,every body in this place is really nice and friendly, thank you guys

Ch
Review №50

Astounding customer service, felt right at home. Enjoyed the process through and through, highly recommend these lovely people!

Ma
Review №51

Great experience, staff very friendly and process was quick and clear, 100% recommended .

Ca
Review №52

Proofessionalism and personalized attention! Mike helped me from start to finish by giving me the best financial options

Ja
Review №53

I had the most incredible car buying experience with Leo and Armando. Im no stranger to purchasing cars, this is something I do about every two years. Their level of customer service was outstanding. They were professional and very courteous. I will definitely do business with Auto Gallery in the future. Thank you very much LEO and ARMANDO!!! KUDOS TO YALL....

St
Review №54

Excellent customer service from my salesman, Xavier. He worked really hard to get me a deal that I was comfortable with....they really went above and beyond my expectations.

Mi
Review №55

While purchasing a new used vehicle at Auto Gallery. They had a wonderful selection. The sales assistants and sales rep were pleasant and it was a pleasure doing business here.

Ja
Review №56

Great customer service. Excellent sales guy Mike. If you need a car make sure to ask for Mike.

Ma
Review №57

After a few negotiations I believe both Auto Gallery and I found a reasonable price that I felt was right for my budget. Both Esphanie and Mrs. Colin treated well throughout this process. Glad to have gotten my car at Auto Gallery.

Lu
Review №58

Amazing experience. They worked hard to get the van I needed. Very polite and profesional. Would definitely recommend

An
Review №59

Mike at Auto Gallery was awesome to work with. Very informative and I didn’t feel pressured to buy. Thank you Mike.

Ma
Review №60

Great customer service experience. Affordable prices, and most of all Magda was so helpful, answer all my questions, she is an awesome sales person !

An
Review №61

Driving by the auto gallery lot was early for a appointment with another car dealership I pulled in ask for test drive then sat and talked they had me financed with a deal I was happy with and out the door in 2.5 hours loved it. Time is money enjoyed the visit. Never made it to the other appointment.

Pe
Review №62

Hello I’m Pedro Perichi I want to share my experience with Auto Gallery Lawrenceville first of all everybody in the dealership are so friendly you feel comfortable there I’ve been attended by Arcelia for third time and she has been an excellent seller the attention is wonderful and I have felt happy in all negotiation so that I’m recommending all my friends to that dealership

Mi
Review №63

Friendly service from mike worked with me to get me a good deal.

Sa
Review №64

This place is a scam. Got my info from another location and tried to get me to take the same deal I turned down from them within the last week. Don’t waste your time. When you go there they’re going to try to sell you a car that isn’t what you want. Try to tell you that you can trade up In two years. When you bring the car back in two years their just going to try and pressure you to take a second car loan claiming the can’t take the first car back because it’s not worth what’s owed on it. Everything is a scam with them. I do not recommend them to anyone. I have financed a car through them and it does absolutely nothing for your credit. On time payments for 2 and 1/2 years and I still couldn’t get a regular car loan from a bank. So don’t believe the oh you have to build your credit story from them either. Not a real bank and will not help your credit at all!! Not even 20 points.

V
Review №65

Do not buy anything from them, there customer service doesnt exist. And they are rude, have very little knowledge of the vehicles, and the vehicles look and feel like 🍋s. Avoid this place at all cost!

Tu
Review №66

Josh gave me a great buying experience. Everything was all pre-done before I had arrived for my purchase per my request. Josh even dealt with me when I was being very difficult about what it was I wanted to do about what? and when? I wanted to make my purchase. He was always professional and patient with me.Thank you, JoshTusonah Birmingham

Pa
Review №67

Very straightforward and to the point. Leo took care of most of my requirements before I got to the location. All that was left was test driving, reading the documents and signing. I didnt have to spend all day at the dealership. I would def recommend them to any prospective car buyers

Al
Review №68

Emilio was absolutely phenomenal. This was my first time buying a car and he made it so simple and easy!!!

Th
Review №69

Emilio was amazing, the staff was amazing...they found the best rates for, overall a good experience and I didnt feel pushed or pressured.

De
Review №70

I had a great experience at Auto Gallery Lawrenceville. I had been searching on and off for the right car for a year and not only found the perfect car but at this awesome dealership. I contacted the dealership and spoke to Maribel. She was friendly and helpful, not pushy, and I met her to test drive the car. I test drove the car and it was perfect. It was exactly what I was looking for. It was immaculate inside and out. The body and engine was in super shape. I looked at and test drove a lot of cars over the past few months, but this was by far the best one at the best price. I purchased the car and the process was super easy and fast. Everyone there was knowledgeable, friendly, not pushy, and great to work with. I am so happy. I love my new car.

Lo
Review №71

Phil worked with me and my wife to provide us with the best service possible. Phil really showed us how a salesman should work and give exact info. If you want to buy a car from Auto Gallery, ASK FOR PHIL. He will def take care of you!

Ae
Review №72

My husband and I was helped by Emilio. He helped make the process smooth and stress free. He was very informative about the process, honest and I didn’t feel pressured at all. He’s bi-lingual too so it helped on my end. We walked in knowing the car I wanted and left with it :) I highly recommend this dealership. It’s a comfy ole spot as well.

Cr
Review №73

They are very helpful and great to work with! Everything was fast and easy! 👍🏽

Th
Review №74

Car was $10,000 and they wanted 17,000 out the door, pretty crazy if you ask me.

Jo
Review №75

This dealership is wonderful in every way especially Emilio and Magda and everybody. We appreciate them and hope for many blessings for this company.

Al
Review №76

Thank you to Mike for a short and sweet experience.

Do
Review №77

Excellent Service! My salesman Phil even came to pick me up from my office!I recommend you ASK FOR PHIL when you are looking for a car. He is going to be as straight up and down with you as youve seen at a dealership.

wi
Review №78

Bought a car here in February by April 15th the whole dashboard went out, found out that while driving in the rain water was getting in the trunk, now my Dashboard function doesnt work, took it to them and theyre telling me I should have inspected the car before purchasing and bought the extended warranty, while buying the car they were all nice now its like the dont care, I guess they dont care about return customers. Their motto should be, We are here for you until sale is final then you on your own.

Mi
Review №79

Excellent service Mike knows his business

Va
Review №80

I came in with the my specific situation and right away my sales lady handled everything without any problems. She was very easy to work with and assisted in everything I asked for. I really appreciate the great job!

Mi
Review №81

Yes, I do give them a FIVE star!!My best experience buying a car was with Auto Gallery in Lawrenceville.From the sales person up to the managers. This people are the best!!! I definitely recommend this dealer..Good people, great doing business with them and wunderfull, excellent customer service. I’ll be back again, I promise you..Thank you so much:)))))

La
Review №82

Very helpful went out of their way and worked with what we were able to pay! Thank you much to Araceli for getting us the best deal and being so patient with us and also to Leo for taking the time to bring the car all the way from Lilburn! Thank you

Sa
Review №83

Everyone was friendly & helpful in us getting on the road with our new ride! I would recommend and be returning in the near future. Thank you all

He
Review №84

I would fully recommend Auto Gallery, Emilio and the rest of the members are probably the best Ive seen. Emilio ran me through everything step by step while getting my car and he explained everything down to the last detail... would get another car here for sure

Br
Review №85

We were helped my Emilio, and had a great experience. Very nice and helpful staff. We love our suv!

Do
Review №86

I love Mike he was all I need

La
Review №87

I had a bad experience when I went the first time due to the General Manager not being there. Once I reached out to him, he told me to come get the car I wanted. I got a great deal on the car & I love it. Magda & JC, thank you for making my experience awesome!

Sh
Review №88

I had an awesome experience at Auto Gallery, Lawrenceville. Leo made the process so easy! They even said an hour late for me. I would most definitely recommend purchasing from them.

Ed
Review №89

Emilio the great 🤠 great sales rep!!! No pressure vehicle was clean.👋

Br
Review №90

I purchased a 2015 Dodge Journey and Mike was definitely a big help! Out of all the vehicles I’ve purchased this has been the best customer service from start to finish!! I would highly recommend this place to anyone as I already started referring friends here who’s purchased vehicles. Auto Gallery in Lawrenceville, amazing 5 star service! Ask for Mike! 👍🏻

ma
Review №91

Magda and the entire staff were on their game. I would highly recommend!

Ju
Review №92

Phil was very professional, helpful and easy to work with. We recommend his service. Great customer service.

St
Review №93

Leo was great. Vehicle was clean and at perfect price. This is our second purchase with them. Will be back again!

GR
Review №94

PHIL Clancy was a great salesman !He really went above and beyond for this deal to happen. Talk to PHIL C when you want a car

ch
Review №95

Great experience

ro
Review №96

I got a great deal on my jeep. Very friendly people and answered all my questions. Definitely would buy a car fromthem again. Thanks to all of you!!

Da
Review №97

Phil was instrumental in the purchase of my new car. He followed up with me for a couple of weeks until i was fully ready to purchase. Ask for Phil when you venture to Auto Gallery.

Sh
Review №98

I was very pleased with the issue I had getting my registration.Llady by the name of Maria,took my info and said she would csll me back.She did and thanks to her,everything went smoothly. Thanks again, Maria

Sa
Review №99

PHIL helped me out a great deal. Got the car we wanted for our Daughter.

Ci
Review №100

Emilio was really kind and helpful, from the beginning he made the process really easy and understandable. He helped me a lot with financing & helped me get the vehicle i was looking for ! i loved it

Information
37 Photos
100 Comments
4.1 Rating
  • Address:591 Buford Dr, Lawrenceville, GA 30045, United States
  • Site:http://autogalleryinc.com/
  • Phone:+1 770-338-1236
Categories
  • Used car dealer
  • Car dealer
  • Motor vehicle dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Buys used goods:Yes
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