This was a great experience. Otto was very personable and professional. The process took a little less than three hours and I was able to get the car I wanted. He even found crayons and colored with my godson to keep him entertained while I signed my paperwork. I would definitely recommend coming here and talking with him about getting a car
I’ve always had good experiences with this US Auto location, However, this time around was nothing short of amazing. Mr. Hamilton has been nothing but the best, professional and willing to work with me. He wasn’t satisfied until I was happy. I greatly appreciate the experience and thank you so much for helping me.If you come here ask for Mr. Hamilton.
Otto was amazing throughout the process. He took his time explaining everything and made sure I was taken care of.
If you ever want to have a fun and easy process, go and see Zack at US Autos. The whole experience was painless and he did not pressure me at all !!! I’ve bought cars where it was such a drag, but he was upbeat and makes you feel like family. I will definitely refer more people to Zack at US Autos !!
Zach was amazing! Literally made this the easiest thing! Will absolutely be coming back!
Zack the sales man was wonder he understood the assignment he listen and even went to go get the car same day process didn’t take but 5 hrs or less this is my 2nd car from this location
I do NOT recommend this place. They call you everyday so you can buy a car but after they get that down payment and you need work on your car or need to speak with somebody they’re nowhere to be found…Customer service is horrible!! I’ve called multiple times and never received a call back. This is not me being bitter but I DON’T want the same thing to happen to somebody else. Please keep your money and go somewhere else. Respectfully
Bian Chand was very helpful trying to find us the right car for our budget . He was very knowledgeable and professional dealing with us. I would definitely only come back to see Brian only! Also I never bought a car so fast, that was so impressive, I never thought that was possible. Ill be sure to tell my friends and family about my experience. Thanks again Brian!!
My sales associate was Zach, he was wonderful in helping me find my 2011 Honda Civic. He took his time and helped me search for a car along with driving me to go pick up the car. If you come to the Lawrenceville location off of University parkway ask for him ! He will fulfill your desire of buying your new car !
Brian Chand is the BEST!!! Got approved before I even walked in & got my car the same day!! Absolutely LOVE BRIAN thank you for everything would rate him 10 stars if I could !
Brian Chand help me and did a awesome job ! Come see this guy he will get you rolling!
I love this place. The people are awesome, that works there. All of them!!!
I love this place, They have a fantastic staff and Mr. Hart Is Hilarious and have a sense of humor
My salesman was Brain Chand down at us auto sales in Lawrenceville Ga great service throughout the whole process he was very patient with me at every turn the whole buying a vehicle is a bit long but well worth the wait. When every one else wanted an arm and leg Brian made it work for me. Thanks Brian
Brian Chand, was very professional & knowledgeable. He went above and beyond to get me extra what I asked for. He was friendly, honest. It didnt hurt that he was nice to look at.😊
Brian Chand is the best out there at US auto sales. If you need a car no matter the situation please contact Brian Chand !
Kearney is amazing and helped me and my family find everything we wanted and my first car.
Brian was great! Drove all the way to Tennessee just to pick up my 2018 Malibu. He was very patient due to this being my first car. He was very helpful and would recommend him to anyone.
Went above and beyond. Very pleased with sale person. Very respectful and friendly. I come back again. Thank for job well done.
Brian Chand the best. Got me in and out. I got a real nice car and great warranty with a free full tank of gas. I recommend him and glad I came. I’ve never been happier purchasing a vehicle
I would like to thank Zack for his patience, hard work and determination. He assisted me today in finding the perfect car. He worked fast and efficiently to get me approved and on the road. My experience with Zack was top tier. He is a great asset to this company, Again Thank you for your service.
My salesperson was Felicia and Kearney they were very knowledgeable and professional. If you want 5 star service ask for one of the two they should be running this place.
Otto gales was very helpful and understanding, that this was my first time getting a car so I wasn’t sure what I was doing . He had patience and great conversation. I appreciate his help
I worked with Brian Chand and he went above and beyond to ensure a smooth transaction. He drove to pick me up and even stopped for food. All jokes aside he was easy to work with and maintained an open line of communication. He got me in my car in a very short amount of time and didnt try to pressure me into anything. The other staff members were welcoming and provided a nice environment to shop and wait in.
Best place to ever go to!!!! HIGHLY RECOMMENDED!!! In need of a car go up there and ask for BRIAN CHAND!! He’s the best ! Lost my car and he put me back in one instantly !
ZK and Kearney was the best. They worked and worked until I was able to drive away with one of the cars I picked out. Thanks you guys.
Brian was very friendly and welcoming. He answered all my questions with ease. He worked out a sweet deal for me, and the process wasn’t long at all. Highly recommended!!
Brain Chand was very helpful and patient with me, he made sure I got in the car I wanted NO settling! If any one ever visit this location go see Brian
So great!! Brian Chand made our experience so quick and easy. Definitely coming here again
Brian Chand is the BEST he went out of his way for me and he made it happen 😊 Thanks Brian I Appreciate U ❤️
Thank you for professionalism and all of your care I got in purchasing my 2016 Subaru. I highly recommend that you see brown as your sales consultant. Amazing service he provides! I would definitely recommend. The process was so easy. All their staff are so helpful and friendly.
I dont even know where to begin. Mr. Hamilton was a great salesman. He went above and beyond for my husband and I. We we were extremely satisfied and grateful for everything he did for us to ensure that we walked away with what we wanted. I recommend anyone go see him & his team
Zack was awesome I greatly appreciate everyone here for there hard work and friendly staff very satisfied
Zach went out of his way to get me what I wanted. He dealt with my indecisiveness and still got me a great car for me thank you us auto sales.
I must say Brian my salesman definitely helped me out in every aspect. He was even willing to go as far as TN to pick up the car I originally wanted. But I ended up going with a better option that worked out great in the long run. He was patient & very honest. If anyone is in the market for a BUY HERE PAY HERE dealership. Go to the Lawrenceville location & ask for Brian he’ll take care of you for sure.
Great experience. Zack and Otto were amazing! Good folks working there.
Just made a recent purchase with my salesman Kamau Jones who was extremely professional and detailed oriented. He ensured that everything was top notch and taken care of with no worries. I drove off the lot with one of my dream cars! Thanks a bunch, I will recommend to future clients and colleagues.
I would recommend Brian Chand! He was a great help and very professional. Thank you again for all your help. They also have a very large selection of cars and will work with you to get in the right car for you. Thank you guys so much!
Brian is A good Salesman he sold me my Buick Verano with no hassle. He went the extra mile of picking up A car from another location that i ended up not liking due to the Buick catching my eye. He is who i recommend all my friends and family go to.
Kamar Jones is literally the best person ever. His customer service is excellent. I am beyond satisfied with my vehicle and will definitely recommend to everyone. Thank you again :-)
Kamar had great customer service! He was able to multi task and still get me fully financed within an hour. I can’t wait to refer my friends.
Felicia IS THE BEST!!!! She got my friend the car he wanted!! Her personality is amazing! Felicia thank you soo much for the harm and exciting experience!!PLEASE GO SEE FELICIA!!!
Zack was extremely helpful. He made the car buying experience easy and painless. I feel confident in my purchase. Thanks, Zack & US Auto!
I came up here to get a car and had the best service in the world 🌎 very cool 😎 environment thanks to Brian Chand for the a1 service very appreciative for your help my friend he even offered to follow me bck to drop the car off 🚗 I drove up here in lol 😂!
My trucks transmission went out so I didnt have the ability to go from lot to lot looking for a new vehicle. US AUTO SALES worked with me. Arturo Ro Jackson was awesome. He kept in contact throughout the entire process. Extremely quick to respond to any communication I sent him. He worked very hard to get me into something I liked. I would definitely recommend them and especially Ro to anyone.
Felicia Was the most amazing person ever I Loved her energy and her spirit.. I 10/10 recommend her to everyone who needs assistance!!!!!!
Thank you Zackary for ensuring out customer satisfaction with our new car purchase
My experience with U S auto sales is awesome!!! Oscar and Nick are excellent reps that work with me to purchase my durable car. I recommend that people that need and want a durable car go to U S auto sales because Oscar and Nick will work with you to get you leave in your durable car!!!
I definitely enjoyed my experience here! I highly recommend Brian at US Auto Sales for first time car buyers! He was professional, insightful and courteous. Thanks Brian!
Brian Chand was awesome I experienced allot with him today . Make sure to check him out if your interested in getting a car from Us auto sales
Steven Tangalan was the first person to greet me when I walked through the door. The process was very short and easy. He was extremely helpful and also helped me buy my first car. 1000% satisfied with the service today!!!
I purchased my vehicle in November of 2019. I purchased the Gap and Extended warranty from US Auto. In the last month and a half I have been lied to. I had an adjuster come out on the 12th of July, the assessment says I needed a transmission. It took them two weeks to try and locate and approve the amount. I was told it would take 5-7 business day for it to arrive its been two weeks as of yesterday and it still hasnt arrived. Im paying for a rental out of pocket $300 a week and im going on week three. This is the worst experience I have ever had and will never use them again!! I have currently hired and attorney, I have every intention on getting all my money back from the rental car since DOWC, only wants to pay $35 for 5 days yet im 20 days plus in a rental and the transmission still hasnt arrived nor have i been able to get anyone to call me back. Ive had to take time out of my day every day to call about this situation, which is absolutely ridiculous!!
My experience was amazing ! Zack always comes through. He helped me for hours until I found my dream car ! I’ve been a loyal customer since last year and I will continue to be. Thank you Zack !
Ms Felicia was an excellent car sales person and the staff was awesome and friendly. Atmosphere was very calming.
Ive had my car with them for almost 2 yrs now. I never had a problem until last week. My car was disabled thru no fault of my own. After FINALLY getting through to someone. My payment was found and all they could say was sorry!! Wow!!! After I have spent $100 in Uber rides and $225 having my car towed and not to mention $ 216 on a starter because my mechanic thought that was the problem!!! I have reached out for an explanation with NO response from anyone***** UPDATE****I have been contacted about my account. The issue has been resolved.
I just purchased a new 2015 Nissan Altima from us auto sales thanks so much to Zack he was very patient with me & help me find a good price with a car I like .
Mr. Kearney Hart was very helpful and assisted my mom with her new car! He gave us so much help on today and made my moms day! He made it so easy for her. We will definitely return.
Please go to Kamar he is absolutely AMAZING & so professional. He literally walked me through this experience and was so patient with me plus I’m an extreme hard person to please & he went above and beyond! I have nothing but great things to say about him & US auto ❤️
LISTEN!!! ZACK AND NORMAN!!! Were such A GOD SEND!!! They were very pursuing in getting us into the RIGHT car! Dont listen to any bad reviews on this place! Cause they are AWESOME!
Buying a car has never been so easy! I had no credit and Zach made this car purchase impeccably easy for me! He had excellent customer service! I’d recommend U.S. Auto Sales to anyone! See Zach if you go!!
Brian Chan’s is the “go to Guy” He Is The G.O.A.T of car sales and has more then exceptional customer service I recommend him any day of the week
Brian Chand was professional and patient with me, and even picked me up when my cash car died . Very honest and straight forward buying experience. Im happy with my 2013 Mazda 3
US Auto Sales was a really great experience. I went with my granddaughter as she purchased her first car!! They walked her through every step. Mr. Hart was extremely knowledgeable. Thanks so much for a very positive experience!
This was the biggest mistake my fiance and i have gotten ourself into. At the very beginning it was a good experience. Our salesman mike was very patient and understanding. He got us into our first car which was a dodge journey. We stayed in the office 9 hours. We drove it off the lot and the very next day the check engine light came on and we had lost power. The car would barley go so we reached out to our salesman mike and he told us to bring it in and look online for a replacement vehicle. We came in and he we got a vehicle we didnt want at all but they preceded with putting us into that vehicle. At this point the manager became unprofessional and told us we will handle it the following monday. Made us feel like it was all our fault that we didnt want the car they brought to the store. We stayed at the store 4 hours and left with the van. While we waited for monday we chose another vehicle and we told our salesman mike we found a dodge durango we liked. He went to pick it up from Columbus Ga and the second it got there we noticed a nail in the tire. We drove it off the lot and not even 30 minutes later the check engine light comes on. We took pictures, called the salesman, and he said to call the warranty company to set up an appointment. The whole experience after signing this big responsibility to make this outrages payments that is basically half a rental payment for a house is unimaginable. On top of all of this we have 8 children to support and take care of. We came in looking for a relaible car so we can handle our daily routines and we came out with a huge burden.
Well I went to the Stone Mountain location got approved looked at some cars and the gentle told me to come back when I have the money. I became a lol discouraged SOOOOOO, I decided to go to the lawrenceville location and was informed even if you don’t have the entire down payment….. YOU CAN PUT IT ON LAYWAY YALL!! Baby I got my car and signed my papers within a week !!!! Baby before tell you NO, COME TALK TO RO !!!! He gone get you RIIIIGGGHHHHTTTTTT & RIDING. I highly recommend.👌🏾🙏🏾
Please everyone come see Amanda in Lawrenceville she is awesome!
Zack got me in and out in just a couple hours. Definitely recommend going to this location!!
Very good experience with everyone there...Kumar was great!!! Didnt really expect to get approved, but did, and I drove out with a super clean, low mileage car...a 2018 Ford Fiesta SE...Love my zippy little car!!!
I got my car with zack and kurney today and they set me up with the best deal possible really appreciate them
I would like to say thank you to Brian. He was amazing and gave great customer service while getting me approved for my vehicle. This was my 1st financing and he made it easy and non stressful for me. Thank you again
Worst car buyer experience I ever had. AVOID THIS COMPANY!!! I purchased a 2010 Nissan Titan for work. Gave them a $2000 down payment, and left the lot with the truck. 2 week later the truck is repossessed. I called to inquire why, they stated it was a issue with the down payment also the vehicle is already at the auction and sold. They would add the difference to my account. My mind is blown at this point... now the price of the while vehicle is on my credit and they still wont help or give me any answers. DO NOT USE THIS COMPANY!!!! Mike Cash and his staff are SCUM. Save your money and go to a more reputable dealer like car max or such.
The salesman Zach Zephirin assist me and finding a Red 2016 GMC. The truck was located at the Gainesville location. He even drove me over there which allowed a great opportunity to test drive the truck back to Lawrenceville. I fell in love with the car and just purchased it! Thank for your wonderful assistance!
Zack was very helpful! And was great to work with!!
Man they gave me the best service I’ve ever had. Arturo is one of the best salesman I’ve met by far they really made me feel at. Every department greets you with smiles. Eric in sales is the man he will get you approve I give dem an 100% Rating
LITERALLY THE WORSE COMPANY IN THE ENTIRE WORLD!!!! DO NOT GET A CAR WITH THEM EVER!!!!!! The initial process is painless and easy but they have the highest interest rates and they charge you for extra stuff like not having full coverage and will turn off your car whenever they want. RUN AWAY! RUN FAR AWAY!!! Go to an actual dealership.
Wanted to make a quick update, less than 30 days. About 2 days later the car started making a clicking sound as I reversed on a small incline let them know said i could go exchange it with an additional $200 down, had to wait till Monday, ended getting rear ended by a lady, passed the 5 day exchange policy. Asked for managements number was not provided it. $600 was not the only down payment, I had to make two additional $361 dollar payments back to back weeks, and the next week a regular $200 payment is due, so I’ve paid more than 1300 down, Car is still making the click as I reverse on small inclines, hasn’t been 30 days, and im being told in order for them to look an repair I have to pay $100 out of my pocket. JUST AN UPDATE FOR THOSE CONSIDERING!! OH, also the same day I took it home I was trying to clean the windshield when I did it scrapped bad when I got home looked at it missing and broken wiper (:
S/O Brian for everything quick fast and efficient. First purchased vehicle here and it was a great experience!!
Brian Chand made a way out of no way for me!!! Thank you so much! Go see him. I promise you will walk out of here with a car!
Great communication been contacting Brian for weeks every call he was on point everything we discussed over phone was still the same when I arrived at location by Uber thanks to them. Thanks for getting me riding so I can continue to get to work and pay my bills.
Hello everyone I really loved my experience with U.S. Auto sale my sale rep. Steven Tangalan was the BEST!!! Everyone was really friendly. I LOVE MY SUV. Thanks everyone
The energy is so welcoming!! Brian Chand really is an awesome dealer. He helped me get into my car with no problems!! 10/10 would recommend
Zack was wonderful from the pre-approval process to sending an uber to pick me up from home to my indecisiveness on picking a car and he was very patient throughout. I definitely recommend Zack to anyone looking for a car. He got me riding! Thanks Zack you are thebomb.com.
Getting a car is hard alone as it is, throw being newly self employed in the mix. Brian had patience with my situation and helped me get everything I needed to in order, when I was denied or given a difficult time in the few dealerships I’ve been trying to work with for the last few months - what they couldn’t do in months, Brian accomplished in 1 day. 🙏 Provided referrals for not only insurance but upgrades. Driving off with the new car now ✌️
My experience was amazing! Michael H. went above and beyond to get me something I loved! I’m so picky so I really appreciate him and the team working til the end to close the deal without complaint! Super smooth process and amazing staff! Everyone here was willing to help each other! I love a work team that moves like family! Teamwork makes the dream work is definitely the atmosphere here!!
The salesman botched up the sale of the vehicle, now I have to work to straighten it out.Only had the vehicle for 2 weeks and the ignition switch and two other parts went bad.Now they wont talk to me, cant even get a manager to call.me back. Warranty no good, of course for the parts that are bad.Now Im dealing with DWOC who sent the vehicle to a HORRIBLE DEALSRSHIP to be repaired, and what shouldve taken total 3 days has taken almost 3 weeks.Im so sick.of this and I WILL NEVER BUY ANOTHER CAR FROM THEM AGAIN.THIS Location is the worst.
My experience is it’s Zack was amazing!!!! So happy I came here should have been my first stop!!!
Brian made sure I was took care of at all times, while also getting me the best prices on insurance and warranties. Awesome service.
I got my car from zack great service he grove all the way to Gainesville to pick up car for me I love it here lol
Awesome experience! Ms.Felicia was efficient and friendly. Thanks for the great service I will be using you guys again and sending referrals your way!
Sales staff was great. But they did not offer me a warranty to purchase. Now my truck is dead needs a new engine. Now Im stuck paying for a vehicle I cant use. I dont recommend buying unless you get a two or three year warranty. Especially on a vehicle 2004 and later. All cars are having issues. Atleast the big 3 are. The manufacturers are doing nothing about the problems they have caused. Just putting this out there. P.S. I was told that they could not do a warranty with my loan. That is b.s. the head lights quit working. The sales guy knew they may not work cause he double checked them. They work for a bit. Then I got pulled over cause one was going on then off. Who ever works on cars for them doesnt do a very good job. I had to cut the factory plug out and solder the wires back together. Have had no more problems with that. But nevertheless I still owe 16,000 plus on a vehicle that dont run. And no help from Chrysler or U.S. auto sales. So check the vehicle out very well before buying. Cause once you buy you are stuck with it. All they want is your money. They are no way interested in helping me. Even thoe I have not missed a payment. Yes if you have credit issues they will work with you and get you in a car. But after that it is not the same as when you bought the car. Unless you get a warranty purchased. If they even offer it. Just be cautious. IF any one from U.S. Auto wants to contact me you can at mdempsey73@ gmail.com
They said they are Not gonna hire me because I am “young” and a “woman” their loss
Otto the best my family got all there cars & my first one & second one thanks for getting my family & me on the road 💯🥰
Zacks a cool guy and delivered as promised.
Joliane Was very very helpful and polite to me, if it was possible to get the same caller every time I would definitely ask to have her as that person because she is so happy and cheerful and you can feel good energy through the phone I just wanted to say thank you again ms. Joliane.
Super sweet car deals very friendly staff very welcoming. My guy Mike hooked me up with a hot new ride. Im happy im riding. I love it here. Thanks mike
Steven Tangalan was a great salesman. I really appreciate everything he did. Come and talk to him if anyone is looking for a car..
Otto Gales is the greatest sales associate ever... he’s really kind, patient,and fast pace... he definitely got the job done
Thank you Zach Zephirin for making it such a great car buying experience!!!!
The experience was greatThe experience was great Kearny is one of a kind just make sure you get your payments in on time have to give Eric props to need a good car go to us auto and ask for Kearny