Really just went to look around. Store was very clean & organized. Had a variety of items to look & choose from.

Alot of cool collectables, really nice and clean as well

Quiet store. Good customer service and good experience. The rep gave me a deal on a used cd. Ill shop here again.

Ordered 109.00 bucks of music cds,and never received my package.they make impossible to talk with. A real person.i got beat,but i learned not to trust on line ordering

Being a little over market value on records is understandable for a shop, a decent profit margin is necessary to keep the doors open. That being said, I do not know what they use as a pricing guide. Most items are above a forgivable price hike....As in I could go elsewhere and buy 2 copies for what one costs here. Still....its their stock, they can charge whatever they want. The biggest issue here is re-sealing used albums in shrink. Not as a scam, they do not present them as new and sealed items. You have to purchase the record before you can see its condition. The major problem with this is that they do not grade the album either, its just sealed and put out for sale. So not only do you have to buy just to see condition, you dont even know what condition to expect. Definitely not going to keep collectors coming in with this business model.

Keep on keeping on. New music all the time I go there. Plenty of variety of music, movies, concert videos and vinyl in a big way. Loving the t shirts and the decorations for movie, video games and cartoons. I would want to work here and play here if I had a choice.

I drove an hour to get to this location - just to have them be closed. Fix the hours shown on Google, FYE. Certified bruh.

I really love this place but what is upsetting me is that for the past couple of days i’ve tried to call them and no one is picking up the phone, i’m just trying to check and see if they have something and that’s it .

Tried to go in at 8:15pm and the gate was closed. Employees refused to let me in despite hours saying 9pm online and on the door.

Love it .but fye loud rap music needs to stop n need more CD selections. Out of alot of stuff.n the employee didnt know anything about the CD or anything .

The store itself is fine.. the employee who checked me out told me if I signed up for a membership I would get about $5 off of my purchase.. okay cool sounds great.. come to find out the membership MONTHLY fee is $11.99. If you’re signing someone up for something that is going to take money out of their account you should probably tell them.

This is a nice store. It has lots of collectables new and old stuff. I enjoyed looking through all the items. The staff was very friend and very honest. I think your staff for being honest. Hats off to you and thank you again !!!!

DO NOT SIGN UP FOR THEIR FREE MEMEBERSHIP CARD!! We signed up and they started pulling unauthorized auto payments of $11.99 from my bank account. Be careful!!! They sell it to you like a free store discount card (like the Kroger plus card or Sephora points card) BUT IT IS NOT FREE. They will not refund money!

Great service! The gentlemen w/the glasses was a lot of help. I can always find the movies I 💙 here!💯%👏Greeted me when I walked in & o yea they buy used 🎥 movies which is pretty cool!😄

First Im impressed with this store being relevant in the digital era, also being in this outlet from the beginning. While browsing the store I noticed that they have a lot of childhood antique toys. From He-man action figures to Chucky dolls. The only negative was they didnt acknowledge people walking in or offered help but thats really a preference choice. Some people like it, some dont

They have the best tshirts! Helpful staff. Good selection of music and movies, new and used. They usually have good sale prices too. I always stop in when Im at the mall.

Love FYE! My son and I always come in here and the staff is mostly knowledgeable. I love that we always come out with Ghost busters toys at a highly discounted price! On top of that, I love that we are left alone until were ready to purchase or have a q. :)

Had good customer service and items you wouldnt find anywhere else

Garbage Pail Kids. What more do you want??

Went in with my family to get some electronics on feburary 9th 2020 at 3:10 PM and while looking at some discounted items which i do have to say most of the items where damaged, I grabbed one box and the box opened and the store manager came up to me calling me out about the box being opened, at the moment I just told her that it was already like that and she said to get out the store with my family being there because I was answering back at her..she went on and on about the merchandise so I started getting upset and left. Do not reccomend grabbing the discounted things if you are not ready to hear from this lady she would literally put you on the spot.

Loved looking at all the merchandise. Staff was cool. Wasnt even a line at check out even though they were busy. 👍

Amazing store with a great selection of items from Pop figures, movies, CD, and various popular fad items from GoT to Bob Ross, Godzilla, Pokemon, and anime just to name a small selection. We were there Sunday afternoon and the 2 store attendants were super friendly & knowledgeable; very helpful. I only wish we had one of these stores in our town.

As a avid movie collector I have bought many times from them although they are very picky about the ones they will buy even though Im watching a used one now that sticks that I bought from them least I can say none of the ones I tried to sell them would have come on guys I have standards too but my stuff works better then couple dvds Ive bought there which thankfully has only been a couple with issues dont believe the 100% guarantee to play they dont check them so thats a faulse claim also this disk has a scratch FYI FYE

Fye has always been a favorite for me. Sadly they have fallen off very over priced goods with a lot less of a selection. As well as barley change for anything you want to sell back to them. The store is clean and staff is very knowledgeable. Just need to be more customer friendly with pricing and buy backs

Good used media prices if you can find something you like.

Ok, they need to get cashiers that can count cause this chick stands there and hands my daughter a bunch of nickels said ok your change is…59¢. Okkk, wdh? My daughter counts it and its forty cent.....whats really going on?

Love this store. It always has great selection of T shirts 💜💜💜

Love this place!! A lot of good finds! Records, tees, socks, etc... Will definitely shop there again.

Great store. Lots of items, from movies to CDs to toys and collectibles. Kind of felt like walking into a music-type store from the late 90s.

Best place if youre on a budget and love movies.

REALLY BAD CUSTOMER SERVICE...I used to like coming here but in the past few year customer service has gone bad. Everytime I go in a passive aggressive manager is always rude. It seems he needs to retire fron the company at this point. He is always angry and if you ask a general question he always has a smart remark that is non called for. I get retail is hard but if as a customer is being polite why take out your frustratios on them its not the 1st time. But for sure im done shopping at this location. Now I know why less people come here .

FYE is my favorite store to shop in at the sugarloaf mills mall in lawrenceville. They have a wide variety of collectible products. I love FYE.

Its great to see a music store still carrying vinyl for purchase!

Great place all kinds of deals on less expensive Electronics. Great people

Don’t fall for the vip membership scam. They tell you it’s free then they charge you a month later then when you call customer service they just keep trying to get you to keep the membership with all the “great benefits”. It’s ridiculous and a waste of time.

All the food is great here. The banna pancakes are excellent.

Being able to buy 90s music CDs is priceless

Its the best nerd store EVER

I feel like the staff is very respectfull and nice. They are very helpful and have great items.

A lot of DVDs, tons of Funko Pop. Cool place to look around.

Purchased a journal for my Grandson good customer service.

Great place for music movies and more

Nice employees Good selection of anime merch

Great selection of pop culture toys, clothing & collectibles .

Everytime i go they seem to have some really good sales

It was pretty... FYE HAHA I can find my way out

A little pricey but a great place for geeks like me

Always good selection but some movies could be cheaper!

Remember back years ago, when every decent mall had at least one, and sometimes two good record stores? (Kids, ask your parents what a record store is...) F.Y.E. is one of the last remaining chains in this rapidly disappearing breed. F.Y.E. at Sugarloaf has a decent selection of CDs, a good selection of DVDs (and blu-ray) and actually some vinyl records, along with a nice array of pop-media stuff. Lots of good values to be found on used CDs and DVDs. For us old-school folks who still prefer physical media to streaming or downloads, this is a great place to shop.

Went here today and sold some old DVDs. The staff was nice and professional. I will sell to them again.

Great staff, good deals

Went in to look for Funko pops. A worker was stocking funkos. I needed help finding a particular Funko pop, and he acted like I was bothering him. His answers were very short and looked like he didn’t want to be bothered. Then I got conned into their FYE VIP access rewards card. The guy asked if I wanted to save money by signing up, but did not mention that it would charge me $12 bucks after a month or so of having it. I tried calling their store to ask about other ways of canceling (because the main number FYE in general has was not working) and I got no response. Just kept ringing. Called another FYE in the area and they picked up right away and provided another solution. This location needs to get it together.

Fun place to buy a lot of fandom stuff

Nice store, awesome selection, great staff!

Old and new stuff excellent please

Fye is great. Hopefully Netflix wont kill the used DVD market.

Very friendly and knowledgeable manager knows his music and the what the store carries in and online. Very rare to find that

The old man with long frizzy hair is a creepy a**hole. My daughter and her friends were harassed by him. He was following them around the store telling them to not touch anything in the store what bs. I told him its a shame because my daughter really liked that store. Oh wellllll.

Quick Service, Reasonably Priced, Rewards is Great.

Only place around here. Its OK for collectibles.

Its an okay spot. A drive from where I live it when I am in the area I make sure to pop my head in to see whats new!

First time in a fye store gotta say loved it awesome funko pop selection

Very friendly and helpful.

Good movies cool shirts

They are filled with all the good stuff

Perfect for diehard fans of music, anime, movies and tv shows

Wide variety. Good sales.

Always find what im looking for

I usually come here and burn cds. To had to wait 45 mins new employee on register and the floor manager was in interview. A few people in store was shop lifting 1 person new in whole store long line still waiting on my cd I burned. Disappointed 😔

Always got something On usual stuff in there love the candy pizza lol

Great selection and customer service

Quite possibly the greatest collection of T.V. shows and movies. Its a shame to see these stores go away, because of conpanies like Netflix and Hulu.

Nice staff and a few good deals

Great selection of items!

Great store.

Great service for the employee.

Customer service sucks they are never willing to help you find what you need

Service is always great

Fantastic store!

If I could give this store a -100, I would!! Poor service. I went into the store trying to get a set of headphones and the representative said “we are closed”. I asked why the gate still open, he screamed and said “WE ARE CLOSED”. Rude employees! I will NEVER do business here.

Its okay the shop there when they have sales other than that everything else is overpriced

This Place is for anyone who are Entertainment Bluffs that goes to FYE

Dont shop at fye

Pretty lame store and too expensive you can get stuff from there cheaper in other places.

Awesome Place

Over priced but I really dont know where else to get the stuff they got here

Great deals

Im here all the time even though Ive applied for a job here and I havent gotten it I can hate this store

Vinyl prices are too high

I think their stuff is kind of overpriced can you find it cheaper at other places same brand and everything

Lots of variety, something for just about everyone.

Great deals

Interesting store

Okay I guess

Good

Great

Terrible service

Not much stuff

Friendly staff

Awesome!!!!!!!!!!!