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Mattress Overstock League City
312 Gulf Fwy N, League City, TX 77573, United States
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Mattress Overstock League City

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Be
Review №1

Mike was so helpful and accommodating. They really do try to work out a great deal for you. I am very satisfied and happy with everything. Couldnt ask for a friendlier atmosphere.

Ka
Review №2

Absolutely Aaahhhhmazing!!!!!!! Michael was wonderful! Helped me find a mattress that would make my sleeping so much better. I have sciatica and needed something for support..... now I have it! With the 90 day same as cash option Im now sleeping better and have a better quality of life. I HIGHLY recommend any and everyone to come here if you are searching for a new mattress. Thank you so very much Michael for your help in getting me approved and set up with my new mattress.

Li
Review №3

I have shopped at this establishment for a few years, and always find exactly what I needed. The salesperson, Michael is always professional and knows a great deal about a persons need to have a comforting, recuperative nights sleep. I recommend anyone who is in need of a mattress to stop by and check them out. They will always get my business. 5 stars!

Sc
Review №4

Michael was friendly and very helpful. He worked with us and helped us find the right bed on an adjustable base for a price that was within our budget. When we set out today I did not think that we had enough money to get an adjustable bed. Not only was the price perfect, but the delivery is free and we will have our new bed by tomorrow. All thanks to Michael and Mattress Overstock.

Fe
Review №5

Let me just start off saying that what I have to say is all true and I do not work for these guys. I had been through hell and back.I purchased my mattress from the La Marque location. I ran into some issues with a warranty call from the manufacture. Unfortunately that location closed. Long story short, I felt alone and thought I would have to buy a new bed after only owning it for less than a year.I got a call from Michael at the league city location, and he and his team (Dennis) has really gone far and out of their way to take care of me. Not only did they get my warranty issue resolved. They educated me and gave me a high quality matress at the same cost without paying anything extra.I recommend this team to anyone who is looking for a bed. The prices are right and the guys there are super knowledgeable when it comes to getting a good night sleep.Thank you guys so much for helping with my issue and getting it taken care in a smooth and caring nature. I am so much happier with the bed you recommended and my back no longer aches.If you come into the store ask for Michael or Dennis. These guys will take very good care of you.

Ka
Review №6

Fantastic service, great quality mattress and very competitive prices. The staff is helpful, knowledgeable and not at all pushy. Highly recommend.

Jo
Review №7

Sales person (Paul) was very helpful. I appreciate his insight and opinion. Great suggestions on what we might enjoy.

Ta
Review №8

We were referred to Michael by a family member. We found him very helpful and knowledgeable. My husband is a doctor of chiropractic and is well aware of the importance of proper mattresses in maintaining ones health. He was very impressed with the quality lines of mattresses available. We will be referring our friends and family to them.

He
Review №9

Love this place! Michael was really helpful and patiently answered all my questions. My son is now sleeping on his own! Thank you so much michael!

Jo
Review №10

Stopped in for a new mattress. Was kindly greeted by Michael, the store manager. Very informative, low pressure sale. I have only shopped for a mattress a few times in my life. He made such a good impression we plan on returning for our daughters bed. I walked out of there feeling like we got what we needed. We are very satisfied with the level of service we received.

De
Review №11

I’ve purchased 2 mattresses from Micheal and I’ve had great experiences both times!! This last time the delivery guys dropped off the wrong mattress, and Micheal really took care of me by throwing in 2 pillows, mattress protector, and luxury sheet set for my troubles. Not at all upset by the mistake and will purchase more mattresses here in the future!

Da
Review №12

We had a great experience shopping here. Michael, the sales associate with whom we dealt, was very friendly, genuinely informative, and did not push us at all to buy a particular product. The items we purchased were delivered the following day, during the time window we agreed upon, and brought in, unpacked, and set up very efficiently. Great job, Michael!

Do
Review №13

I have never experienced such amazing customer service. Michael goes above and beyond to create a warm environment and then gives you an amazing deal. We left completely satisfied with our purchases. Thank you, Michael & Mattress Overstock. We will be lifelong customers.

Mi
Review №14

I needed to get a good deal on a quality Queen mattress set on a Sunday...I was not very confident that it would work out. My wife searched and found Mattress Overstock and noticed that we could purchase and pick-up the set there, they had some good deals online, and a lot of great reviews. Most of the reviews mentioned Michael as the source of the customers quality experience. She called and spoke with Michael and when she hung up, she told me its covered. We got there and Michael lived up to every single expectation, from polite and respectful interaction and non-pushy sales to making sure we got a GREAT deal and then he personally helped me get loaded, strapped down and even came back out a second time to offer me more help and some cold water. I highly recommend Mattress Overstock!! Thanks again Michael!

Br
Review №15

Michael was very friendly, kind and extremely helpful. I ended up walking out with a great deal! I highly recommend this place and plan to come back in the future!

Es
Review №16

Michael is the most helpful sales associate ever!!!!! No pressure at all and works his magic to get you just what you need at a price you can afford! My two sisters and i all bought beds. I would recommend him and his store to everyone!

Co
Review №17

Michael is very professional and helpful, he really tries to get the customer the best deal. Weve been extremely satisfied with our purchase. We highly recommend Mattress Overstock.

Dr
Review №18

We are repeat customers here. Best prices and great customer service. As long as we are in league city we will get our mattresses from here.

Su
Review №19

Bought complete bed & foundation & bedframe. Michael said delivery next day between 3-7 pm. I call at 5:50 pm they said 30 mins. I call at 7 pm they said in 30 mins. 7:50 pm they show up no bedframe. Left the bed. My hope is they will bring bedframe and set up as purchased.I am satisfied, next day Michael brought and installed frame and bed. Thank you so much. I will be purchasing again in a month and it will be with Michael.

GO
Review №20

First of all do NOT buy your mattress from mattress overstock. I was a victim of a “great deal” on a king size mattress with an adjustable base. Michael toldMe at the end of the sale he would call me the following Sunday (7 days total). I called the store that Thursday and spoke to Michael and asked him if there was any possibility of the order coming early as I was trying to coordinate selling my existing mattress. He said “no it may be a little later, I will call you at the end of today to let you know.” We hung up and I waited two days... no phone call. I then try to call the store for 6 days. I email and call customer service... no response. It was around Thanksgiving so I figure they took off that week.......... well no it was due to landlord changing the locks....back to the story...I then finally get a call from Michael and he let me know the delivery would Nov 8. I said ok and accepted his apology. Michael tells me I would receive a call Nov 7 to confirm delivery. So Nov 7 comes around and it’s about 6:30pm. I call the store and a “temp employee” that is typically stationed in Baytown picks the phone up and tells me “ma’am you have no delivery for tomorrow.” At this point I’m beyond upset but I just simply asked, “well that do you mean? Michael told me it was for Nov 8.” In a very smart assy way he goes, “ well ma’am then that means your delivery will be from 12-4, but your mattress will not be there.” At this time, I was going up to the store. I sat in traffic and finally make it. Half the floor model beds were missing... Well Long story short he told me I was just a number... number 23 to be exact, which equated to the number of unfulfilled orders, and he didn’t care anymore and he was just there to sell mattresses, and to give store managers days off. He said he was tired of taking the heat from this stores manager and he was just about done. I told him my order was $3,600 and I did not appreciate being treated that way as if I was just a number. He then said ma’am I’ve seen your order it was a credit deal.” What the hell!!!! I was over being done.That night I went home, then to Mattress Firm after stewing in disbelief, got a bed and base there and it was delivered in 1.5 days!!! (Kelsey is awesome) I believe in things happening for a reason and I guess it did because this bed is 100% better. A little more expensive but way better quality and such great service. And hey! They answer the phones!Then the next day Michael calls apologized and said, “your bed won’t be delivered today it won’t be till....” and I said, “ no I’m sorry I just want to cancel”. He then said to watch the mail and he was sending something to me. I assumed maybe a “sorry” letter... it’s been 1.5 months.... still nothing. All they are is a salesman. Don’t fall for it.

Du
Review №21

Great place. Michael is very friendly, knowledgeable, and patient.

Ka
Review №22

The baytown one was no help for months thank you so much got the problem fixed in a day highly recommend

Ce
Review №23

I am very satisfied with the service and the customer service was great!!!!

Ca
Review №24

Thank you Michael for everything you did for us .

Information
5 Photos
24 Comments
4.6 Rating
  • Address:312 Gulf Fwy N, League City, TX 77573, United States
  • Site:http://mattressoverstockusa.com/
  • Phone:+1 281-316-8383
Categories
  • Mattress store
  • Bedroom furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–5PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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