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Mossy Honda Lemon Grove
3615 Lemon Grove Ave, Lemon Grove, CA 91945, United States
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Mossy Honda Lemon Grove
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Ka
Review №1

Where do I even begin! Mossy Honda in Lemon Grove not only has great deals but the staff there is truly absolutely amazing! I am completely in love with my 2022 Honda Insight Ex! I do want to solely thank Eli Rubio for everything he possibly could do for me, he went up and above that’s for-sure! I would recommend you go to Mossy Honda Lemon Grove! I am happy and satisfied with all they did in the time I visited!

Co
Review №2

I can say without hesitation that the team at this Honda location are by far the best service I have had, hands down. From the first initial call I knew this was a good shop. They were so polite, asking me if I would need a rental car or a lift. They give you a 15.00 dollar allowance . They were very informative about the maintenance due and also fixed my truck after so many other failed attempts at the other dealerships.I won’t mention which Honda dealership I am referring to, but they carved me 160.00 for a diagnostic test. I told them when I went in that no codes were coming up. They charged me this fee after I told them I had to hold off with the transmission fluid change because they said it was 300.00 dollars.I will never go back to them. Lossy is my home base. Thank you much!Connie Peterson

Ga
Review №3

Amazing dealership and atmosphere. When it came to buying my first brand new car Mr. Conroy was very direct and honest and made the whole process make sense. I requested for my car to not be washed at all when it came in and he made that happen with no problems. I came from another honda dealership and honestly this Mossy Honda is the best in the area

Al
Review №4

Just bought a new 2022 Honda. Great customer service and they had me out of there fast and easy. Good price 👍

Ma
Review №5

Lets face it, this might be one of the worst times in history to be trying to by a car with the paucity of inventory due to the microchip shortage. I actually had a dealer tell me that I wouldnt find a better deal than they were offering, and they had a $5000 markup on all vehicles!! Well, we found much better deals in town, but we ultimately found the best deal (and people) out of town at Mossy Honda in Lemon Grove. It was over a 2 hour drive both ways, but I will make the trek again and again for all the Hondas I buy in the future! Great work Alex Lopez and Michael Conroy for teaming up on this deal and making the car buying experience fun!

Bi
Review №6

From start to finish this was a very positive car buying experience. Adrian and Robert helped me find the exact civic I was looking for, helped me pre-order it so that I wouldn’t risk losing it, and had it ready for me to come pick up as soon as the car was delivered. Jose in Finance made the transaction simple and straightforward. Everyone at the dealership was friendly and professional and willing to work with me with my trade-in. All in all I would have to say this is one of the best car buying experiences I’ve ever had and I would definitely recommend Mossy Honda Lemon Grove to my friends.

Je
Review №7

I recently purchased my Honda Civic 2021. I was super nervous about my 1st maintenance. I was surprised as to how easy it was to pull up and get in right on time. I was serviced by this wonderful lady Rachel Diedrich. She made my experience easy and fast. She was so sweet. From the beginning to the end. My encounter or her professionalism and sweet reassurance was outstanding. I don’t feel nervous about taking my car in for my next service. Thank you Rachel, for making my experience there great. I will request for you for my next service. It’s people like this who keep the company fresh. Thanks Rachel!

Lo
Review №8

I always have a great experience at mossy Honda in lemon grove. They have great customer service, always make sure you leave satisfied and are very timely when it comes to vehicle service. I always think I’m going to have to spend an arm and a leg on my vehicle to get it serviced, but the service reps always come through with some kind of discount or promo and it always ends up being less than I think it will be. I also bought my car here and I remember the dealer went above and beyond to help me get my first car (under my own name and not my parents). I would highly recommend this location for buying a car and getting your car serviced.

K
Review №9

Brent was great to work with. He was patient, fair, and personable. Great experience in purchasing our new car.

Da
Review №10

I highly recommend asking for Leo as your service advisor. He is a strong a true professional and a strong asset to have in the Service Department.

Ly
Review №11

Because my sister had done all of the previous communication with Mossy, I was not prepared for the long wait. The staff was very kind, and even astonished me with a beautiful car wash. My car passed smog when I retested it later that day.

Ne
Review №12

Everyone was professional and super nice at Mossy Honda Lemon Grove when I went looking for my car. They worked very hard to make sure I got what I wanted. VIP customer care! Thank you Michael Conroy, Robert Becerra, and Frank Marquez for your hard work and perceverance! You are all warriors and deserve an extra star!

El
Review №13

We have been thinking about purchasing a civic for our soon to be driver daughter. One of my friends referred me to Cameron at Mossy Honda. I’m 1991, my father bought me a Mossy Nissan 240sx so I’m very familiar with Mossy. Just as my friends stated, Cameron is the man. He was able to find us the color we wanted and a pretty good deal. I would definitely recommend Mossy Honda/ Cameron to friends and family.

Ma
Review №14

I never do this review ever, but I will now to let yall know how helpful all the employee here. Cameron helped me out to get the right car and went through all the little details I need to know about it. Hes such a sweetheart. Managers are all cool and really gonna work with anything you ask for as well all the questions you got.Highly recommended 💯.. If you dont know anything Ask, theres nothing wrong to ask.

Na
Review №15

Bought my 2022 Honda Odyssey from Tim at Mossy and had the best experience. This dealership is efficient, professional, knowledgeable and fair.

Al
Review №16

Gus and the rest of the technical and admin support staff did an outstanding job fixing up my 2009 Honda Fit Sport. I thought she couldn’t be repaired or the fix might bankrupt me. Not only did they repair her many issues, they turned it all around in just over a day. They loaned me a car to get to work and kept me in the loop the whole time. My Fit now drives like she did 5 years ago. Cost a pretty penny to get everything done, but I feel confident I no longer have to worry, especially with the parts and workmanship warranty they gave me. My fears of “taking it to the dealership” are gone, at least for the Honda dealership in Lemon Grove, CA. Also, their customer service was some of the best I’ve experienced

YU
Review №17

I highly don’t recommend this place to buy a car. Please be cautious! My true experience teach me a lesson! I bought a Honda CR-V from them recently, my whole experience is that I feel myself is deceived! They have lots of ‘services’ are secretly included which are overpriced and what exactly are included in the package is a totally black box, only the sales person has the words. They tell you what included, in the next round of discussion, it can be totally different. They fraud in the way that they talked quickly and never write things down! In the end I find I paid for what I don’t want in multiple hard-to-tell way. For example: they tell me there is a protection package caused me $225. The sales told me include 5 things at beginning, then, in the end after I paid everything, they said there is only wheel lock included! And when you trace back, they even didn’t document as well. There are other things they added as well. If you don’t pay attention, easily to lose couple of thousands bucks. Don’t buy car from them!

Lo
Review №18

Dwayne was a great help in my search for a 2.0 accord. Test driving the 2018 EX.L was a very fun experience. If you need a used or new car then mossy Honda in lemon grove is your place and Dwayne is your guy.

al
Review №19

Very nice people and helpful through my service appointment highly recommended for any service will definitely be choosing mossy honda for my next service also liked all the information for parts and service needed for my car thank you

Ty
Review №20

Had to take old car to service department since other mechanics couldnt figure out the problem. Got it back yesterday, and everything seems great.Overall I think the amount of communication they provided was helpful. I could easily check on my car if I needed, and the report they sent was detailed.

Ge
Review №21

We actually came in for maintenance on a vehicle we already owned. Happened to ask about trade in value for a vehicle we were looking to get rid of. Everyone there is already really nice, but Aleks went over and above on getting information for us and answering questions. His own perspective and tips on car comparison helped a lot as well. So yes, we left with a new car. 🤓 Meanwhile our service advisor, Rachel, was very knowledgeable and friendly and our vehicle that was serviced feels so much better. This is why we keep coming back to this dealership.

Ga
Review №22

Always love taking my vehicle to this dealership This is the second Honda that I owned that I taken here. Not pushy on the cost of things to get fixed. Also the website has coupons that you can show them after the fact. Really nice people and care on providing good service.

Kr
Review №23

No messages or calls for update on my carLeft my car at 11:45 for an oil change I called around 4pm to see if my car was ready even after that no one got back to me5pm I went to pick up my car that was apparently ready.Bad communication.But the service advisor Izzy was really sweet that’s why I could give a 3 star

D
Review №24

Vehicle was brought in to fix a couple of problems.One of the rear seat release buttons was not releasing the seat. I had operated it manually many times before bringing it in for this issue. After Mossy having the vehicle for a half day, service dept says that the seat was just not pushed back far enough.Rear seats are supposed to be heated. Due to a previous error by Mossy service dept, the rear seats had to be replaced/rebuilt (never heard what was actually done to correct previous issue). Seats do not warm to the same temp as the front seats. Service dept told me that they are not supposed to heat up as warm as the front seats because I may have children in the back. They also stated that only the seats heat up, and not the backs, like the front seats do.These all sound like far fetched excuses. I need a service dept that is honest, does not blame the customer, and does not make up things to appease; someone who will find the right answer instead of guessing.This is not the first time Mossy service dept has done poor work on this vehicle, not told me, and tried to hide it.Have not had a good experience with Mossy Honda Lemon Grove. There is much more to the story but I am limited in time.

Da
Review №25

The greatest experience in life loved the staff and they where very helpful and got me into a car 🚗 🙌🏽

Lu
Review №26

As always at Honda Lemon Grove the service is outstanding. I brought mi car for a warranty repairs and found no other but excellent service. Special thanks to Rachel Diedrich and Alex Peña for all your help

Ka
Review №27

V was so helpful and cheerful. It was a great experience working with her. Can you imagine buying a new car and really enjoying the experience. Thanks V, great job!

Mi
Review №28

My experience was great here. Javier the agent was helpful and kind, great salesman. And absolutely loved the end with joyful music and a bodhran. Would definitely recommend this location to anyone in need of a vehicle.

Da
Review №29

I came in for an oil change and Mossy Honda took care up it in an hour.They were fast and efficient.

Jo
Review №30

Our air conditioner was no longer working as we needed to replace the condenser and there were issues with our compressor. Through the whole process, Gus was there to explain to us what the issues were with our vehicle and the coverage of our warranty on our compressor. Even though we delayed repairs due to the costly amount, Gus ensured me that he would still be willing to take care of the repairs and see what he would be able to do with the charges as one of the parts would technically be under coverage as long as repairs were done through Honda.Needless to say, Gus was amazing through this whole process. Even with our car not being ready on the promised date, he set us up with a free rental which allowed us to run our errands for that day. This was our first time to work with Gus as we had worked with a previous Service Advisor and we are grateful that Gus assisted us. Gus was friendly and provided excellent customer service! I feel very trustful and assured working with Gus!!! Thanks for everything, Gus!!!

La
Review №31

Came in and didn’t know what I was looking for. V Was very knowledgeable on cars, with good customer service, very reassuring, and willing to work within my budget. Overall the experience was awesome. When buying a car at Mossy Honda in Lemon Grove ask for a girl name V. I got the car that I wanted and it was fully loaded.

Jo
Review №32

Amazing experience. Absolutely seamless and they did great work! It was done lightning fast and the advisors were so nice and helpful! Thank you everyone!

J
Review №33

My experience with Mossy Honda was awesome! Professionalism, positive attitude and willingness to work with customers to get the vehicle they want and at a fair price should be their motto! Thank you Tim for working with me.

Je
Review №34

My experience was nothing short of amazing. The Mossy Honda Team went above and beyond and I cant say how much I appreciate their outstanding service! Michael and Frank were the official dream team. They moved mountains, worked diligently and put ME, the customer first. I never had such a fun experience looking for a new (used) car. Michael took his time, showed me a bunch of cars. And didnt stop till he found me the perfect car that I wanted and loved within my budget. Frank put together the miracle package and made everything possible, did all the foot work before I even walked through the doors. The way they all work together is remarkable. Andre was very efficient and made signing for my new car a breeze. If youre looking for a forever dealership that will cover all your needs, new, used, fast, family, or a daily driver vehicle, this is where you want to go! They treat you like family and theres no haggling, no pushy ness, just out right empathy and appreciation for their customers. I cant rave about this place enough. I definitely recommend coming here. Thank you Mossy Honda (Lemon grove) for caring about myself and my family. Kudos to your entire team!

Da
Review №35

I visited this location approximately a week ago to sell my vehicle (10 mustang). I was greeted by Steven and he was one of the most professional knowledgeable sales associate Ive met in a while. He navigated me through the process and explained the pros & cons. At no time did I feel pressured nor discomfort. Kudos to Steven for making the process a pleasurable experience vice a stressful one. I would absolutely do business with Steven in the future. Thank you, and ask for Steven.

Sa
Review №36

Great service! I got there with no appointment and my car was received, serviced and finished before the estimated time. Thank you Nicole and the service team for all your great work!

Me
Review №37

Honestly the wait was a little crazy, but i understand they were short staffed. But Leo was AMAZING!! took care of me and my car.Kept me posted, and gave me the best options when it came to the service.Thank you again Leo for being amazing!

Be
Review №38

They did accommodate and get my car done quickly. However, when you schedule an appointment online it asks if you are waiting or leaving the car. I always wait so I scheduled for early morning. What they dont tell you is that even though you are scheduled for 7:00am or any time early, the service technicians actually do no come in until 8:00am! If you base your schedule on thinking you have an appointment and you might be out by 8:30, it wont happen.

ES
Review №39

The experience was pleasant. From test driving to paper work. Tim was and continues to be amazing. He is easy to talk to and is very helpful in answering our questions.

Fr
Review №40

Mossy serviced my vehicle and was able to get EVERYTHING done in one day. Marley was really helpful and very knowledgeable. When I asked them to adjust my headlight, last minute. They pulled it into the bay and fixed it while I was checking out. Mossy is THE BEST❣️❣️❣️

Ky
Review №41

I had a great experience at this place! Everyone was very nice and understanding. Didn’t feel like anyone was trying to pressure me into getting a new vehicle. Highly recommend!

Ti
Review №42

Umair made the buying process really easy and he understood everything we asked for. Franz in finance is amazing, he really tries to make things work in the customers best interest. Brett the sales manager was really helpful when I had to come back in and get a part serviced and helped me with payment information. & Izzy in service is so nice! She got my car in & out same day. THANK YOU ALL FOR EXCELLENT CUSTOMER SERVICE 💙

Ch
Review №43

The worst experience Ive ever had the customer care was ridiculous. I never got a call back from the sales guy for updates of the loan, i had to call and say something before anyone even called me back then when he did he said wow like he was shocked that i had even said something i guess the fact that my life and that i needed a car wasnt important enough he had the nerve to act shocked. Then he came at me with a super high offer on a car thats worth basically nothing in my opinion i will never ever go here,and if iwere you stay far away this place its a scam

Be
Review №44

Not the best experience, I regret buying my CR-V Touring at this dealership. There was no coordination for me to receive my add on after I signed my contract, I had to contact the dealership several times to let them know no one had contacted me, to provide me with the all weather matts I was charged (was not aware I was charged for these extra items) and I just found out there was an anti-theft deterrence device that no one contacted me to install in my vehicle, but was also charged for. I purchased the RoadHazard Plus and when I called to find out who to contact to have a repair, I was told over the phone to just take my vehicle in and they will take care of me… not true. People at the dealership are not interested in helping you after you’ve purchased the vehicle. Terrible customer service. I would never refer anyone to buy a car from this Honda location. I was oversold and under-serviced. Salesmen are only interested in making the sale.

Go
Review №45

Staff was courteous, friendly and helpful. Will definitely look to them again when I need help with my car. I worked with Gustavo, great guy ask for him.

Ia
Review №46

Pleasant staff.Im reserving a 5 star because I didnt necessarily do any business with them.Had them take a look at a car Im selling. Unfortunately didnt get a deal done.But still dealt welcomed.Thanks all

Ha
Review №47

Great service. Alex was very helpful and had great communication. During this time, many dealerships drastically increased the price of their vehicles due to a chip shortage but Mossy Honda did not because there thought it was unethical to the consumer.

Wi
Review №48

The associate Mr. Peña was really enthusiastic and helpful. He answered and noticed any questions I had. He made buying really easy for my wife and I.

Ch
Review №49

So I went in for a second time knowing better than to go here again after my last nightmare with the service department long story short their is a level of incompetence I just dont expect to see at a large scale dealership like this. In my opinion you are better off going pretty much any where else .

Jo
Review №50

The employees were great, especially Tim. He was so helpful and patient with us even. He never seemed annoyed even though we kept changing our minds. We bought a brand new 2022 Honda Odyssey, we had a monthly payment we didn’t want to exceed and they made it happen! Thank you guys!!

Ro
Review №51

I went to Mossy Honda Lemon Grove to get my son tires checked. Everything turned out to be fine so I decided to look at the used car section. Anas helped me. What a wonderful salesperson he was. He was courteous, patient, kind, honest and helpful. I ended up purchasing a 2013 Honda Accord Touring. I’m happy I decided to shop there. Thank you for your great service.

Ha
Review №52

10000% better off going to pacific Honda in convoy. This locations customer service absolutely sucks, especially by Darren Tass the “head manager” was the worst experience with the service he brings up forward. Slightly raising his voice and a very sarcastic individual. Unfortunately the guy doesn’t know how to do business. Anyways, again better off going to convoy and getting your car there.

Ca
Review №53

Izzy, beautiful and gives the best customer service. Cheerful and just down right awesome! Seek her out for your vehicle needs and and the best customer service

Te
Review №54

Mossy Hondas Gustavo was very helpful and provided A1 service. He stayed in communication with me the whole time. Ill definitely return to have other major work taken care of

Sa
Review №55

My last two visits I have worked with Racel D who has excellent customer service. She listens, answers questions and makes sure you understand the work that needs to be done. Her energy and enthusiasm is infectous. Absolutely love working with her.

Ja
Review №56

The sales crew at Mossy Honda Lemon Grove treated me and my wife with respect. We enjoyed their hospitality and professional culture. The result is that we have the perfect family vehicle at a fair price. Pedro went above and beyond the call of duty, driving to LA and back late into the evening to pick up our brand new, top of the line 2022 Honda Odyssey. Our low pressure, informative, and highly professional interaction with our finance agent at the dealership means we will have no worries about service or repairs for many years to come. The coverage we purchased is an excellent value. We give our highest recommendation to Mossy Honda in Lemon Grove.

dr
Review №57

All around great! I will only take my Honda to Mosey Honda. They’ve spoiled me for the better.

sa
Review №58

Great service overall from the service crew. Carolina is very professional and helpful explaining and addressing any concerns with your vehicle. Would definently return for future service and I highly recommend it!

Pa
Review №59

All the agents at Mossy Honda was so professional and courteous. Though I’m extremely concerned that the Dealership May sold me a brand new car with a flooded battery that needed to be replaced by my first inspection. Now I need to find out how and why that happened.

Er
Review №60

The service team is absolutely amazing! My car needed a new transmission and they dealt with the warrantee company for me (which they were frustratingly slow). They gave me a great deal on a rental and when it was all said and done my car drives like a dream! Gustavo is the man!

Se
Review №61

Very Respectfully through out the transaction. Made it quick and found exactly what I needed to fit my chaotic lifestyle.

An
Review №62

Don’t take your car here if you want honest, genuine, good work done to your car. I spent over 2 grand. Getting minor stuff done to my car and every single job they did had to be done again because they did it so poorly the first time hoping I would notice it. I paid for the best detailing job ($300) and the local car wash would of done a better job. Find another dealership to go to cause this place is a complete rip off

Bo
Review №63

I’ve been purchasing my Honda vehicles from this dealership for over 10 years now. I also complete all routine services here. Their customer service is excellent. They are helpful and friendly. Love my new Honda Accord Sport!

Fa
Review №64

I was so excited to pick up my New car after a week later that the deal was made, a Manager of Mossy Honda was driving the vehicle that i bought which it had 3,000 and something miles in it which it didnt bother me cause a discount was added to the vehicle. In the back bumper it had some kind of a scratch, little dirty outside and inside so i test drove it and love it. For the past six to eight Months i was doing my research on this type of vehicles so i ended making a deal but first we agreed that the vehicle was going to be fix from the rear bumper, cleaned from outside and most definitely the inside and it was going to take just a couple of days. Well i let them know that the following Sunday i was going to pick up the car, ONE FULL WEEK thinking that it was plenty of time and for the reputation that this dealer has and all the good reviews i was expecting that the car was going to be entirely cleaned right? Wrong! It wasnt, for my first new car its been a really bad experience and till this day the guy that i spoke to and i really trused him that he was going to do his part of the deal and told me that it wasnt over and that he was going to make it right. Well it turns out that till this day i havent heard from him, he made his sale and that was it. Im telling my story so people can know, Bryant Vidrio was the one that i spoke to, was the one that he was going to have my car ready in which i never heard from him anymore, be carful with this Sales Consultant Bryant Vidrio . This is what a 2021 Honda Accord Hybrid Touring sold by Bryant Vidrio that works at Mossy Honda Lemon Grove looks like.

Pa
Review №65

As always terrific and extremely friendly service.

Da
Review №66

Gus was great! He was patient when I had some concerns and explained everything when I had questions. My car was fixed in a timely manner.

Iv
Review №67

My service advisor was Izzie, and she was amazing! She communicated very clearly, gave me several options for repairs, was always available and was overall very pleasant to interact with. 👍🏻 I am very happy with car my service!

Gl
Review №68

Cameron Mahoozi best salesman very honest, humble and admirable. He previously worked with our family we will always contact him first Thank you Cameron youre the best. Love my new car. 😄In addition Shanell Lopez in finance is amazing shes kind patient in her explanations she does have customers best interest.

Aa
Review №69

These guys are awesome!! I had a situation come up where is had to get into another car. They heard me out with my issue and we’re able to work a miracle.They are super patient, understanding and helpful.Thank you guys at Missy Lemon Grove!!

Jo
Review №70

Vy the sales person was great!! They worked with me to get the best deal possible, super helpful. Third Honda car and never been disappointed with the customer service.

Jo
Review №71

I have taken my car to Mossy Honda of Lemon Grove for routine maintenance the past 3 1/2 years. This past Saturday I took it in for diagnostics due to my AC not working. I was completely lied to by the service tech. They tried to charge me for work that was not preformed and told me parts on my vehicle were broken even though they didn’t test them. Luckily I have knowledge of vehicle maintenance and repairs and asked a lot of questions which led to the truth finally being told. I will never take my vehicle here again. Dealerships charge a premium rate and I am willing to pay that for trusted work; however that is not what I received. The worse part is the amount of people without knowledge of vehicles and repairs that are getting taken advantage of.

Ma
Review №72

The staff was very friendly and helpful! I was helped to get a great car at a reasonable rate. Very happy with my new Honda!

wi
Review №73

Alejandro Lopez gave us a great experience at Mossy Honda. My parents tagged along as they recently bought a CRV at ball Honda, but regretted because Alejandro was very friendly and transparent. My parents would definitely come to this location as I would suggest to others to checking them out. Ive bought new cars in the past and always got the first oil change for free but Mossy has an incentive that I would get 2 years free of oil services. Thank you Alejandro and keep up the great work.

Ti
Review №74

I’ve had poor service at this location before and during my most recent visit. A piece of my car was left dangling from the inside (driver side) of my vehicle when I came to pick it up. It was such an obvious mistake that it made me think that the part was left dangling intentionally. I spoke with the manager about the lack of attention to detail and poor quality of service and was given a credit on my account but I’m afraid to return because I have little faith that the job will be done completely and correctly.

Me
Review №75

Overall great experience!!!! Sales guy explained everything to me in detail about all the vehicle features! Finance manager was amazing and answered all my questions! Sales manager Brett thank you so much you made my experience so great and got me such a great car! Thanks mossy Honda definitely recommend to get a car from here if you want a great experience you will definitely leave happy!

Da
Review №76

Mossy Honda Lemon Grove is a great place to service your vehicle. I used them twice since buying my Honda CRV. Gustavo was the service agent who helped me both times. What a gentleman. He is informative and sweet. Very nice man I would highly recommend them. Prices are good and they are true to their word with timing . Great place

Al
Review №77

I called to schedule an appointment to bring my car in for a fuel pump recall. They told me they would order the part and call me back to schedule. They didn’t call me back instead they scheduled it for 7:30 AM Friday Sep 17. I show up Friday morning and they told me that my gas tank needed to be less than half full. If it was full they would need to dump out gas or I could come back another day. I was not notified about this before my appointment and my gas tank was almost full. They said Honda would not reimburse me for the gas they dumped out and I did not have the time to leave and bring my car back another day. This is something they should have told me at the time I called to schedule the appointment not when I was already there.

vm
Review №78

Extraordinary service experience at this dealership! From the very moment I walked in, my service advisor (Joel) was informative and friendly and extremely knowledgeable. He communicated very well with me throughout the time my significant service needs were carried out. It was my first time getting service at this dealership, but it wont be the last. I was extremely happy with the service department here, and I would highly recommend them to everyone! Thanks again, Joel!

ne
Review №79

Great and fast service even with out appointment

Me
Review №80

Fast efficient no BS service.

Ja
Review №81

Great employees that were very helpful and informative, and took care of things in a timely manner. While keeping me up to date on how my vehicle was doing during their work.

as
Review №82

I am so grateful that we came across Mossy online, besides seeing so many plates in our area with vehicles recently sold by them. Their reviews speak for themselves and did so much to get us the best deal. I am so happy with my new 2021 EX and the up front and honest approach was greatly appreciated after a not so good experience at our local dealer. The 45 min drive to Mossy was well worth it and more!! Thank you Alex!

Ke
Review №83

The atmosphere was frenetic and I didnt get the sense that the first salesperson we spoke to knew anything about the car we wanted. We came in to get their price on a new Honda CR-V and he started to submit an application, and do a soft credit check, even though it ended up they didnt have the model in stock. I wasnt impressed. Lots of gong banging (I guess you get to bang the gong when you sign) while we were there, though, so someone must like them.

Ma
Review №84

I was impressed. They got me in same day and the technician who worked on my car was awesome! I try to avoid this area of town but Ill be back to service my car.

Es
Review №85

Great customer service. Rachel went above and beyond to provide me with the best service.

Di
Review №86

Mossy Honda staff really investigated my concern, doing a multipoint inspection and spending significant time to ensure that nothing was missed. I appreciated the time they took to explain everything and their commitment to returning a vehicle that is safe. So much gratitude for the service manager, Marley (sp?), for facilitating everything. Would definitely recommend this location when you are in need to go to a Honda dealer.

Da
Review №87

Tom was a great salesman. I personally enjoyed the experience and recommend this place for buying a Honda.

Ca
Review №88

Customer service and car service was excellent as always. Thank you for your professionalism and kindness.

Ev
Review №89

I went in looking, wanting to see how they could work with me on pricing. For my car as well as on vehicle I wanted. They did a little adjustment on my car but not much on the vehicle I was looking at. That’s why 4 stars! However, They were helpful in getting the payment I needed and I got a great car! It took a long time otherwise a good experience!

Ma
Review №90

My 2019 CRV failed. Apparently electrical problem triggered by a recent recall fix. My service advisor was very professional and worked to promptly find the problem and get my car repaired and returned to me the same day. Allowing me peace of mind knowing I can go to work next day without anxiety of not trusting a reliable car.

ca
Review №91

Ricardo took me through the whole process of a trade focused on what I was looking for, we worked on different options that best matched my new ideal car according to my situation. He was really patient with me. Bilal his manager also supported did his best supporting this process to make it as smooth and efficient as possible. It is my pleasure having the opportunity to work with this excellent team at Mossy Honda San Diego. I will look forward to work with you in a near future.

Li
Review №92

This is a great place they will work with youThis is the second car we have bought from here

Va
Review №93

Hadn’t bought a car in over 16 years! Was a bit nervous yet the element of trust, honesty and friendliness of the staff, made me feel comfortable! I got a great deal on my 2015 Nissan Rogue!!! Very much appreciated!!! 🙌🏾♥️

Au
Review №94

My car was a total loss from an accident I was in and I needed to find a car quickly! Michael Conroy helped me look at a variety of cars to decide the style and type of car I wanted to go with. I was torn between two types and he was so supportive in helping me make my decision. He didn’t rush me and helped me take my time to make the right choice. I test drove both cars a few times to help finalize my decision. Michael really made the process easy starting from when I got to the dealership and at the end when I left with my new car! I left so filled with joy when leaving with the new car I love!

Ja
Review №95

Best car buying experience I have ever had. No games, no gimmicks, no upsells, no hidden fees. Professional, honest staff that had the car ready for us upon arrival at the price negotiated beforehand. Perfect car for my daughter with a lot of safety features.

Ai
Review №96

This dealership was efficient, helpful, and timely in serving our Honda. We decided to switch from another shop after such great service and will come back here.

Ay
Review №97

Christopher at Honda was very helpful and cordial throughout my service visit. He explained all the services my car needed and broke down each of the costs and time it would take to complete them. Thank you!

Ga
Review №98

The salesman Alex helped me as soon as I came in to the dealership… he directed me to the car I came looking for and explained everything about it. He was very patient and understanding. After looking at numbers, him and Kevin, sale manager, came up with a number I was hoping to see. Really happy with my buying experience at Mossy Honda Lemon Grove!!

Ma
Review №99

Thx to there quick service I was able to make my drive up to San Francisco to my friends.

ra
Review №100

Mossy Honda Spring Valley.Thank you so much for this experience, as we all know buying a vehicle is a big decision and you guys helped us to make it easy. Ricardo our sales person thank you so much for helping us, its always easy when you dont have the sales personnel fallowing you and pressuring and running you to make a purchase.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:3615 Lemon Grove Ave, Lemon Grove, CA 91945, United States
  • Site:http://mossyhondalemongrove.com/
  • Phone:+1 619-461-2600
Categories
  • Auto parts store
  • Honda dealer
  • Auto repair shop
  • Auto tune up service
  • Car dealer
  • Car leasing service
  • Oil change service
  • Tire shop
  • Transmission shop
  • Used car dealer
Working hours
  • Monday:10AM–8PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:8AM–9PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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