We drove 2 hours to Friendship Ford of Lenoir for a truck we saw online not knowing what to expect from the staff. They were phenomenal. The atmosphere was very comfortable and they exude the friendship and caring mentality in all staff. Jonathan Williams went above and beyond to make sure we got everything we wanted. He put us at ease from the moment we stepped on the lot. He was knowledgeable about the truck and was able to answer all of our questions. He was personable and made sure we were comfortable with every step. I cannot say enough good things about Jonathan or the dealership. It was the most pleasant experience I have had purchasing a new vehicle. It was worth the drive! Their price was thousands below Kelley Blue Book and they gave me a fair deal on my trade. Go see them if you want to be taken care of and treated like family! Actually better than Family.
After having trouble finding a car that was right for me and having bad experiences with 2 other dealerships I was pointed towards Friendship Ford of Lenoir. I was wanting a 6 speed GT specifically and after looking through the vehicles they had in stock and at their other stores I made the decision to get a new 2021 Mustang GT moved from their Bristol store. Dylan and the rest of the team at Friendship Ford made the experience incredibly simple. If/when I need another vehicle in the future Friendship will be my first stop.
I was able to find the car that I wanted at Friendship. I saw a 2020 Dodge Charger online that was at the Bristol location. Jonathan Williams had the vehicle sent down to Lenoir for me to look at and test drive. I loved the way the dealership worked around my busy schedule. The purchase experience was easy and straightforward, and the added warranty is a big plus. Jonathan did a great job getting me exactly what I wanted and making it a great customer experience. There would have been no way I could have made the drive up to Bristol. I hope this vehicle is as reliable as my 2007 Dodge 2500 Truck with over 212 000miles that I have had since it was new.
After 8 months of searching all over North Carolina for the perfect F-350 Ford Lariat. My husband and I were headed to Hudson, NC to shop for furniture and I looked to my right, and there it was. Friendship Ford in Lenoir NC had the truck. We immediately stopped and got out of our Titan, and we met Julius. Julius was so kind, very informative and not pushy. He was very attentive to our conversation and made us feel right at home. His personality was so enjoyable. His knowledge of the truck was extremely helpful. All our questions were answered in a timely fashion. We felt no pressure to buy or trade. The entire staff were efficient and informative. We were in a crunch for time. So the staff took that into consideration once my husband said “YES” to the purchase. We can’t say enough about our experience. If you’re looking to purchase a new or used car or truck, we highly recommend Friendship Ford in Lenoir, NC. A huge thank you to Julius and the staff who made this purchase seamless and actually throughly enjoyable.
Johnathan at friendship ford was very helpful and helping me find a car. I had previously purchased a car at Friendship Ford that was totaled in a car accident. I did not even hesitate where to go to look for another. Great service and amazing people!!!
Excellent buying experience, from the moment I made my call and spoke to Jonathan Williams to him seeing me off in my new purchase. They all took good care of me, knowing I was driving in from 6.5hrs away.
I got a great deal on a truck! Julius Patterson my sales representative was very nice and experienced. He answered all my questions and in a short time later, he handed me the keys to my truck! Im happy and very thankful for the wonderful experience. I would definitely recommend Friendship Ford of Lenoir to everyone!
Great place to buy a car!! They will treat you as if they knew you your whole life ! lol. They will listen to your wants and needs and also make sure you are leaving with complete satisfaction. Jonathan Williams is the salesman who helped me get my dream car. He is friendly and will do whatever it takes to get you in the vehicle you truly want! If you are looking for a new vehicle go here and ask for him!! You will not regret it. 10/10 recommend!
I stopped by there a couple weeks ago and talked to a salesman named Dylan. He didn’t know anything about the truck I was asking about. Seemed to be more interested in looking at his phone than selling me a truck. I went to Hickory and bought a truck from Cloninger Ford. Very easy to deal with and would recommend to everyone. Just say no to Friendship Ford and Dylan!!!
Traveled to Lenoir and totally enjoyed my experience. Julius was so friendly and a very straight up salesman. The hour drive was worth it to come home with my 2021 Mustang! Very friendly staff and a nice personal feel. Thank you so much Friendship Ford of Lenoir.
Was so thrilled that Friendship Ford had my dream car! Cody Huffman assisted me throughout the process and I was blown away by the care I received! A quick and easy process, if I ever am in need of a car again in the future I know Ill be giving Cody a call! Thank you so much!
We had a great experience buying a car with the help from Jonathan W. I would 10/10 recommended Jonathan and Friendship Ford to anyone looking to buy a new or used vehicle!
This is absolutely the best place to shop for a new car or truck, Julius was my sales person
This dealership was the best I have ever dealt with. They went above and beyond to make sure I was a satisfied customer. Jonathan was a pleasure to work with!I am pleased with my choice to buy from Friendship!!!
Zach and Julius at Friendship Ford in Lenoir are stand-up men of their word. Incredibly friendly & not overly salesmen-like that you’d expect at a corporate dealership. I could tell they wanted to get me into a truck that I’d like and be excited about, which is exactly what happened. Between the experience and the lifetime warranty, I’m certain that I’ll make the drive up to buy all my future vehicles from them.
To the point: Professional and Personable!Jonathan and the Friendship Ford team made my purchase comfortable and quick.I drove 560miles from NW Florida for my 2020 RAM 2500 truck because these guys not only have the BEST price, but also the BEST service!Thank you Jonathan. U DA MAN
The only reason Im giving them a 1 star is because there isnt a lower option. This place is by far the worst car dealership I have ever dealt with. There is no way I would ever do business with them again. In April my truck, a Ford F150, wouldnt start and after replacing the battery and still having a problem I took it to them to fix on April 22. On April 26 they called me and told me it was fixed and I could pick it up. They charged me $ 2,800.90, which I paid. I brought the truck home and the very next day it wouldnt start. I called Friendship and they said to try to jump it and bring it back in. I took it back and on May 6th they called me and said it was ready. When I went to pick it up they charged me another $ 889.60. I paid them and went to the parking lot to get my truck and guess what, it wouldnt start! I left it there and on May 11th they called and said it was fixed. I went and got the truck, brought it home, and the very next day it would not start. By now I had paid them a total of $ 3,700.50 and they had not fixed anything! On their invoice they state Our mission is for your service experience to meet and hopefully exceed your expectation. If we have done so, please tell your friends. If we have not accomplished this goal, please call me. Thanks, Brandon Caldwell, Manager. So, I tried to call Brandon three times regarding my dissatisfaction and three times I left a message and asked him to call me. The first two times, he didnt return my phone call. Finally, a few days after my last call he called me, but it wasnt about addressing the problem I had called him about. Instead, he stated I saw you have racked up some high repair costs on your Ford F150 and as a result I was wondering if you thought it was about time to trade up or buy a new truck. I was staggered. I finally took my truck to another repair shop and they were able to diagnose the problem and fix the truck for $ 863.35. I inquired if any of the work done by Friendship Ford in any way improved the situation that enabled him to fix it and he responded no. You would think the dealership would have mechanics trained and experienced enough to diagnose and repair the problem.
It was not the experience anyone wants. At the recommendation of the sales team we had our old car valued for trade in and our mid gate window was damaged. Friendship Ford was contacted by phone at lease twice and once by internet for explanation of what happen. To-date we still have not received any explanation or apology or anything. We can not recommend this dealership.
Thank you Friendship Ford of Linor. I just purchased an F250 after finding it on line. Zack called to ask if I had any questions the next morning and we scheduled an appointment. Zack introduced me to Holden Yancey who showed me the truck, pointed out features and made the experience very pleasant. His professionalism and knowledge made it very easy to feel at ease. I will definitely point anyone to Friendship Ford thats looking for a new ride.
AWESOME experience working with Holden and Jonathon. I had very specific requests due to COVID related concerns with extended interactions. Holden helped ease my worries and elevated concerns in the day leading up to the purchase to ensure I was making an informed decision to purchase. After several very negative experiences with other dealerships over the past 10 years, we found an awesome used vehicle and are thankful for this positive interaction with Friendship Ford. Jonathon supported us on the day of the purchase and expedited our time in the shop to ensure our concerns were alleviated. Good price on our vehicle and good service!
Thank you so much to Jonathan at Friendship Ford in Lenoir! I purchased a 2018 Jeep Wrangler from him today! He had the Jeep ready to test drive when I got there. He asked questions to make sure that it was exactly what I wanted. He gave me more financing options than I expected. Overall, it was an excellent car-buying experience! I highly recommend Jonathan and this dealership!
Jonathan Williams was fantastic to work with. He took the time to find the perfect vehicle for our family. He was extremely patient and knowledgeable. Highly recommend seeing Jonathan! We had the best experience!
The salesman Jonathan was great. Definitely had a great experience. Would recommend him to be your salesman for sure.
I was looking online for vehicle to purchase for my daughter. I found the one I wanted at this dealership. I called to schedule a time to travel the 5.5hrs to see the Escape. Jonathan Williams was excellent to work with, very helpful and understanding of what I needed and was expecting. The purchase was fast, easy, and painless! What better way could there be?
Awesome company and our salesman Johnathan Williams was top notch. He was very friendly and helpful. Didn’t sugar coat anything. He was very knowledgeable, friendly, and answered all of our questions.
Thank you so much Jonathan Williams for finding me the car I have been dreaming of owning for years now. I am so happy and even more happy that the payments are exactly where I wanted them. The process so super fast and everyone was very friendly. If you are thinking of buying a car go see Jonathan!!!
My wife and I bought a new ranger from here. I love my new truck it is perfect. Johnathan Williams is so great. The name of the dealer says it all Friendship Ford! They care about the customer. This is the best dealership I have ever dealt with. Best buying experience!
Went in for a service, oil and tire rotation and inspection. Came out with a chipped drivers window on a new truck. I requested they examine what happened. They said the mechanic didnt do any damage. I found the chipped glass under my floor mat two months later. They said they would try to file it as a Ford claim and get back with me. They never did. I will not get back with them either.Friendship Ford, remove me from your mailer list.The dealers slogan is: We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. That is the dealers owner slated, general purpose response. The male workers in the vehicle service customer service department need to mirror that slogan or find a new job.Now they call me and want to see my truck again so they can complete the task they should have done a month ago. They want me to spend my time and resources again....no.They were too busy chatting with one another the first time apparently and forgot to render my request.Today, one month later, they read my review and decided to address my problem because reviews matter! I told them no thank you you already spent my time the first time around and wasted it.
Great experience buying a used vehicle. Jonathan Williams did an outstanding job as salesman, and the service department staff were very helpful as well.
Jonathan helped us from the beginning to the end. Love our new vehicle. He was very knowledgeable about the product and loans. Thank you!
I had the best experience! Cody was a great salesman and very knowledgeable.
We waited over an hour and a half for them to tell me the cost to repair the radio would be over 600. All they did was look at my radio, no repair or service work was done, They charged over 100. I didnt expect to be free for an estimate but over 100. That is a ridiculous price.
Julius, the product specialist, and Zack, the Sales Manager were amazing to work with for my new Bronco Sport! They worked with what we were looking for and were so helpful in getting us into our new car! I highly recommend this dealership and both of these employees are amazing!
Jonathan sold me a 2018 Ford F-150 very helpful wasn’t pushy and gave me a great deal on a used vehicle. The lifetime power train warranty was a great selling point. Would definitely buy from him and dealership again.
Bought a 2018 F150. Jonathan is great to work with. He didnt have exactly what I wanted on the lot, so he brought in a truck from a sister dealership and it turned out to be great. I can be a little hard to please, but I must say everything has been great.
Great experience. I hate shopping for cars, but these guys know their stuff. By far the most knowledgeable salesmen that Ive dealt with. Very competitive pricing. Super friendly. Would recommend them any time.Ask for Julius!
Thanks to Adam Cisco and Zack, sales manager for making the purchase of my 2020 F150 Lariat so easy. They worked with me on my trade and we got the deal made. Great group of people. I highly recommend them on your next vehicle purchase.
Stopped by Friendship Ford today talked to salesmans Jonathan and Dillion. They was very nice. I liked doing business with Friendship Ford. I recommend people to stop by and see them.
I purchased a Fusion today with amazing help from Adam Cisco... I had so many questions from the down payment to the spare tire and he answered every one with ease... Adam was very professional and friendly and reassured me that him and the folks at Friendship Ford are here to help with every process and they did!... Thank You Adam for all you did this evening!... Super excited about my new car!... 😁
Jonathan Williams made our buying experience the easiest ever. He did an outstanding job! Thank you for everything!
Yo got my first car off the lot and my guy Jonathan Williams definitely made my buying experience one I wont forget definitely looking forward to continue doing business with your company
Great buying experience. If you’re shopping for a new car, ask for Cody Huffman!
Just want to thank johnathon williams great guy and grest service on and out with a car ..quick and easy . just want to thank johnathon williams and friendship ford for great service will shop again ..love my ford ..thanks. .
Best auto buying experience ! Johnathan worked for me to get me in the truck I love! No pressure no haggle just a straight forward honest team at friendship ford ! thank you !!
Awesome dealership! Great staff and company.
Johnathon Williams was a great salesperson. He got my father in a 2018 Ford Escape. He was very helpful and very knowledgeable. Thanks!!
I recently moved to Lenoir and had a difficult time finding a reliable service department to handle the service work on our fleet. We have gas and diesel vehicles including medium duty trucks. They have done a phenomenal job maintaining and servicing our trucks and cars. See John in the service dept. and you wont be disappointed.
Jonathan Williams was a very excellent salesman and helped me to find exactly what I needed. I didnt even have to wait to be helped.
I must say that I had a great experience today with the purchase of my car. I recommend that if you are in need of a car check there.Salesman Adam Cisco went up and above to help me with all things needed,Great experience!!!!
Great experience! The whole team was super nice! I had Julius as my sales guy and he was GREAT! Made everything easy and stress free. Definitely care about their customers and want you to be comfortable and happy with your purchase! Worth a visit if you a shopping for a car!
Drove 45 minutes to come look at a Jeep with Jonathan. Great pricing and he was so much fun to work with. Best salesman and best sales experience I’ve ever had. Go check them out if you need a vehicle.
We recently purchased a Dodge Grand Caravan and had a great experience start to finish throughout the buying process. My wife and I had been shopping around and happened upon a great vehicle with low mileage. She got in touch with Julius and inquired about the van. Julius had an awesome personality / attitude. His way of communicating with us throughout our decision making was very up beat and and also kind of humorous as well. His lighthearted sales approach really made our decision that much easier. Everyone we encountered at Friendship Ford of Lenoir were all down to earth good people. We drove over an hour and half from Mars Hill, NC to purchase this vehicle, and it was well worth it! I would recommend this dealership to anyone in the market for a new car/truck/van and or SUV. Thanks again Julius !! No doubt you and this dealership will have continued success .. Keep up the good work!!- The Wells Family
Had a great experience at Friendship Ford Jonathan my sales guy was on point ! Appreciate your professionalism
My wife took my F-150 for an oil change and tire rotation. Ive taken my truck to Friendship several times. My information shouldve been in the computer as a returning customer. My wife brought my truck back and handed me the paperwork. Normally I get paperwork showing detailed information about belts, hoses, etc. All it was was an invoice showing where they put the WRONG OIL IN MY TRUCK! My window sticker even indicated Castrol oil. They drained my Castrol Synthetic oil for MotorCraft oil. Totally wrong on Friendship Fords Service Manager. Makes you never want another Ford or return to Friendship Ford because of the not knowing how it will be maintained while being serviced. Totally unacceptable!
We had a wonderful experience working with Brandon and his team. He went above and beyond by finding us the right SUV that accommodated our large family! Brandon worked hard finding us the perfect vehicle at the perfect price!
Julius Patterson provided us with the best car buying experience we have ever had. Everyone at the dealership were top of the line professionals. Looked at a 2018 F 150 and called. Within a few minutes was sending texts messages out to each other and pictures of my trade. Worked us the best deal we could find. Filled the tank, got us Ford Merchandise, and bought us lunch. HIGHLY ADVISE DEALING WITH THESE FOLKS.
Amazing sales team and staff!
Drove down to look at upgrading my f-150. Johnathan made the process direct and quick. Literally no bs in the process! Man knows his vehicles inside and out. He had a great personality and I will buy from him again. If your looking for painless dealing head down to friendship in lenoir and ask for Johnathan!
If you come to any problems here be sure to talk to Brandon
Went there to browse to see what they had. We met Julius, and told him what we were looking for. He said hed find it for us. Wed heard that before...but this time it was true! Every time he had something that he thought was a possibility, he contacted us. He also sent pics each time. Last week, he found the perfect car for us! Its beautiful! Julius is the best salesman we have ever dealt with....and weve traded cars a lot of times. Glad we found him, he exemplifies what true dedicated customer service is. We highly recommend him to anyone searching for their perfect car...he certainly found ours!
The staff is very friendly, but Julius is the best salesman ever! I inquired about one vehicle and it didn’t meet my expectations, but Julius immediately found another one for me and we drove 2.5 hours to purchase it. Julius is honest, friendly and communicated with me very well. I highly recommend this dealership!
Came down to look around, and was helped by Holden, who did a wonderful job explaining and showing me around the lot!
Best dealership around, Holden Yancey was very helpful to me in every way possible, great guy and even better salesman!
Made a deal with them really easy. The price for the car was spot on where it should have been, and that’s why they showed up at the top of my search results, even though they are 400+ miles away from where I live. Julius hooked me up with the some video, extra photos and info — Zak hooked me up on my trade and financing. When they say “no hassle” pricing, they mean it — no extra hidden fees, fully transparent, and easy to work with. Great overall experience and I’m looking forward to taking delivery of my new car.
Inquired about a vehicle and received a text the next day from Julius. We submitted the finance app and I was told it would only be ran through one bank. The app was ran through 6 banks!! After not getting approved for that vehicle, we were told to try to find one with lower miles. After letting Julius know of another vehicle, he said he would know the next day. Three days later, I still haven’t heard anything and my credit is impacted from being ran so many times after being lied to. I would not recommend this dealership!
Wonderful experience at Friendship Ford. Holden listened to what I wanted, made suggestions to get me the best car and deal. He was never pushy like some places can be. They made the process simple, fast and pleasant. Thank you!
Talk to Jonathan about a mustang on Saturday. Was told they would HOLD the car till Monday! Because we are 3 hours away. Never was told that someone was there looking at it. We have both taken today off to come with a check to get the car. We had agreed to numbers and all. He then text this MORNING and said he had no idea that someone was looking at the car and that it got sold. Then someone responded back to a previous review that he wasn’t able to take a deposit because someone was looking at the car while he and I talked about us coming today to pick it up. Yet he lied to us saying he had no clue. I would HIGHLY not suggest this dealership to anyone!
We recently purchased a car with the help of Holden Yancey. This was probably the easiest and most pleasant car buying experience I’ve had. They had several cars in my price range that met my requirements, and Holden’s courteous, no pressure sales style was also a huge plus. I would definitely buy from here again.
Does this bill for over $700 seem reasonable for what seems like routine service? Or did they take advantage of an old woman who just moved to North Carolina
Ive had nothing but great experiences with these guys. I used to get my F-150 serviced here. I recently decided I wanted to order a new Super Duty and I knew exactly where I was going to order it. Thanks to Brandon and the rest of the crew and Friendship Ford of Lenoir!
Johnathan was very helpful and I had a good experience with friendship Ford!
Don’t let the name fool you. Definitely worth a short drive to another dealership
I really enjoyed working with Jonathon W. and his crew to get me in my Ford Ecosport SE! I have never owned a vehicle with so many features and functions before now. With below average credit, I still got a manageable monthly payment that I feel is fair considering the circumstances. Thank you Friendship Ford of Lenoir for all you do!
If you value your time consider another Ford dealership for service.I made a 10:00am appt for an oil change in my F250, I indicated that I had intended to wait for it to be serviced when making the appointment. I dropped my truck off at 9:30 and was going to grab a coffee while I waited. The service person informed me that they were running behind because they had a lot of walk-ins and that my truck wouldnt be ready until around noon.I had my wife pick me up, and reshuffled my days plans for a pickup after noon. I called at 1:00 and received no answer. I drove to the dealership at 1:30 and was told my truck wasnt done and it would still be a couple more hours. Absolutely unacceptable so I asked for the keys to take elsewhere.Not quite sure the purpose of allowing people to schedule service appointments, especially something as simple as an oil and filter change, if youre going to allow unscheduled walk-ins to be put to the front of the line.
If youre looking for a vehicle, this is the place to go! They have the best staff and you wont get a better deal anywhere else!
If you need to service your Ford or Lincoln this is the place to go. You definitely will receive red carpet treatment with these guys. The staff will go above and beyond to resolve any issues you may be having with your vehicle. They are a very professional crew with a lot of knowledge. The friendliness of the staff make you feel right at home. Awesome describes my experience.
Poor communication bought two vehicles less than two weeks apart. The first experience was ok, the second was less than. In the end we had our daughter with expired temporary tags ( mind you they were paid for) no follow through. Just sad, you will get no management support or call back if you have a concern. Just dissatisfied and would have thought having purchased two vehicles would have meant more.
Literally the best experience I have ever had purchasing a car. It was quick fun and easy! Julius is awesome he understood completely what I was looking for and made it his mission to help me and my family! I recommend this place for everyone!
This place is fantasic. Everyone was friendly and so kind. Very helpful and explained things well. I love my car and the price. Thank you Holden, Mark, and Brandon.
Holden Yancey was the BEST salesman we have ever dealt wonderful experience, very helpful!! We LOVE our truck
I wouldn’t even give this place 1 star if google didn’t require it. Made an appointment Friday morning to come down today, Monday August 24 to purchase a vehicle. Sales person, Jonathan Williams, sent me a deal sheet and we agreed upon a time for me to come pick up the vehicle. He stated that he would take the car off the lot and hold it for me. I even offered him a deposit to hold the vehicle and he declined. I live 3 hours away from here. First thing this morning I get a text from Jonathan saying that the car was sold to someone Saturday evening under another salesperson. This is one of the most unprofessional dealerships I’ve ever delt with. Save yourself some time and shop somewhere else.
These guys did a great job with my truck. Took me straight in and within 2 hours I was back on the road. Thanks Friendship Ford.
Update: They were even better round 2. Julius and the staff are awesome. Got a GREAT deal on my trade and even better price on my new F150! Ill keep going back and you should to!Probably the easiest car purchase Ive ever experienced. All sales personnel were very helpful and easy to work with! Huge thanks to Joseph Hartzog for working with me. Go see him for a great deal!
I was blessed to work with Jonathan who helped us make a wise decision and helped us out immensely!
I bought a black 2017 Ford F-150 Lariat in October of 2019. Was one of the smoothest transactions I had at a dealership UNTIL about a month later I got a new tag in the mail. The problem is I had a weighted personalized tag that transferred from my truck I sold to this new one. I have called and spoke to Allan on 4 different occasions so that he can get it corrected and promises to call back but never hear from anyone. Last week I left a message with a salesman because Allan was not there and I explained to him the situation and he said he would let Allan know and still to this day I have not received a call from anyone. Terrible customer service.
I had the same experience as Doc Bennett. The service department kept my corvette for multiple weeks for a rear main seal leak repair. Then called and said it needed a much simpler and cheaper repair. When it was time to pick it up the price on the paperwork was the same and still showed the more expensive repair as a line item. Service managers literally said “she can deal with it” and called the service rep back to work when she was gone for the day. She gave me a small discount which I was grateful for but the managers have no integrity or character. I didn’t have time to check it out because I had to drive the car six hours away and was already a week late. To my dismay the car still leaks oil, the air no longer works, and my check engine light miraculously came on during the six hour drive. They called me a month later to sell me a new F-250... no thanks I bought one in Hickory.
Purchased a used Nissan Rouge . Had some issues with rear hatch. Julius and entire team went above and beyond to take care and resolve the problem. Would highly recommend this dealership to anyone.
Absolutely best buying experience ever. Brandon, Zack and Holden went above and beyond to find me the truck I wanted. I recommend Friendship Ford for all of your vehicle needs!
Love my 2019 Ford Flex. Great experience.
Couldnt say better things about this dealership. Everyone was helpful and kind from the moment we walked in the door. So glad we purchased our vehicle from Friendship Ford. :)
The real winemaker gives these guys 5 stars. What ever problem there was it has been worked out. These people at friendship ford of lenoir have been more than nice to me. They have helped me every way possible and resolved any and all issues.
First time doing business with then and I would do business with them years to come I had an issue they fix it immediately when it says 3-day exchange program they truly mean it and are very helpful even the second time I done my business Holden but I would share my business with any of them.
These people rock and the prices are just as great. Youre fooling yourself if you think you can get a better deal in this town. Thank you Friendship
I took my f250 in a while back to have it checked as to why the radio and windows would never lose power. I was told over the phone just to check into it would cost no more than $150. I took it in and the shop said it would be a new cluster at the cost of $1000-$2000 (somewhere in that range) to repair. They charged me over $400 just to check it out and said the reason was because they had to change the OBD2 fuse...... After all this I was upset and paid and left. Then I called back asking for a call back from management and someone said they would get in touch which they never did. I decided to look into the issue myself the next day and found my windshield wiper controller had som corrosion on the board. I got a new one on ebay for $30 and fixed it myself. Overall I didnt want to fix it myself and expected some trained mechanics to be able to figure it out faster than me, but this didnt work out and I wouldnt recommend anyone use this shop. Someone may have a better experience than myself but I wanted to leave my experience to say I wont be going back.
Holden is the best car salesman ever!
Scott in service is the man. There is not a more honest and friendly service dept in the high country. Im very pleased with my feelings with Scott.
New ownership has been great. From the GM all the way down to the service techs. Customer service has been phenomenal. Bought 2 vehicles from here and about to buy my 3rd
Great prices, nice friendly staff, especially Holden Yancey. He was very knowledgeable and patient. Totally worth the drive to Lenoir.
Great place to buy a new or used car! Brandon and and the staff are the best! Don’t waste your time stopping at Cars Plus or Cloninger Ford! Go straight to Friendship Ford for the best deals and service!