Great location! Very clean! Awesome customer service! Ashlee helped me and is personable! She went above and beyond to accommodate me and my busy schedule! Thank you SO much Ashlee!
Modern and clean facility with registration being a breeze with the aid of Ashlee the manager. I needed a quick response and it was simple and fast. Highly recommend.
Clean, safe, and convenient. Also, the staff is so helpful. Chrys always goes out of her way to say hello and ask if I need anything. She told me about the app to use for payment info and, today, Chrys helped me wrap some furniture in the main office. She couldve just sold me the stretch wrap, but she went out of her way to help me and load the cart.Great place to go if you have storage needs.
We have had our unit for a couple months and this company has been amazing. Super clean and friendly. My husband and I went in recently to see about downsizing our unit and Tameka was extremely helpful. Although the day we inquired they did not have the smaller unit we wanted, she remembered us and was able to reserve the next one that became available. She was extremely nice and very helpful, I plan on keeping business with this company for awhile!
I can not say enough about the exceptional customer service that was provided to me by Nicole! She has given me peace of mind regarding my stressful move from another state. Again I would like to thank her for her product knowledge and her prompt return call which enabled me to make the correct decision for my storage needs!
Fast friendly service but only 4 stars because their prices are quite high.
I recently rented a space at your Lexington, SC facility expecting to be there for a long time. Chrys Thompson was my manager. My 45 year old son, father of 3, died suddenly of a heart attack. I had only been there one month when this tragedy struck. For personal reasons I had to move back from where I had just moved from. This was exhausting and difficult. Chrys was with me every step of the way. She could not have been more supportive, professional and mostly kind which I needed so much at the time. I had a refund coming to me which she took care of with the same thorough kindness.We live in a world where people many times do not go the extra mile to show they care, that is not the case here. I appreciate Chrys and your company. You made life a bit easier at a very difficult time.Thank you,Bonnie Robertson
Tameka was so very friendly today. She explained everything in detail. There were no hidden surprises. She walked me all over the facility with a smile. Very, very pleasant. Exceptional customer service! You need two of her at every facility!! Thank you so much!
Clean and organized. The provided dollies for use helped our move tremendously. Clear guidance on what was expected when we arrived from out of town and how to access everything.Thank you!
Staff was very helpful and answered all my questions.
These folks were great with working with me. I needed to upgrade my unit on a short notice and they made it possible. Jeremy, the manager was very accommodating as well. This facility is one of the cleanest that I’ve seen.
The process to sign the lease was super easy and Chrys was wonderful to call me and let me know what to expect! Super easy overall- and much appreciated
The customer service was absolutely awesome! I didn’t know much walking in to the office but Destiny was very helpful and answered all my questions. The atmosphere is very welcoming and I left assured that my belonging would be safe.
Great place, very clean and professional staff to work with.
Tameka was great help. She gave great advice on maneuvering in making are loading alot easier. Friendly face with great personality.
Had the most amazing experience here at CubeSmart Storage. Christy Nix made the experience a joy and very easy. If you need a great climate controlled storage facility.... go see Christy!
I really enjoyed the friendly service of Tameka today when I stopped by CubeSmart to check out the storage cube I reserved online....thank you so much for hiring good people like her who really enjoy what they do......she truly paints a great picture of the owner through her personality!!!!!
The facility was nice and clean. Setup was easy and good. However when I moved out 2 days before my bill was due and called on the day it drafted out of my account to close out...I was told I wouldn’t get any of my money back for an entire month of no usage. So I decided to leave my lock on the door for the remainder of the month just in case. I received an email from the staff asking when I’d be by to get my lock and so they can close my account. I’m disappointed that they tried to push me out so they could get someone into the unit to also charge them for it. Just seems sketch. Next time I’ll look for a unit that hopefully prorates. At least up until a certain amount of days after the new month starts.
We had a great experience with this business. The storage facility is very clean and safe. They provide moving carts and hand trucks to make your move as easy as possible. The office employees are friendly and helpful. Would highly recommend!
Tameka handled my questions and responded back quickly. I recommend utilizing CubeSmart for your storage needs.
Destiny helped set up our storage unit. She was very friendly, helpful, and courteous. The facility is clean, well lit, and convenient.
This climate controlled storage center is extremely clean, safe, and gives lots of piece of mind when storing your furniture. Christy is so easy to work with and goes above and beyond to help her customers!
It was a great experience from start to finish! The store manager was so polite and helpful with finding something perfect for our stuff and budget!
Tameka was very helpful and easy to work with. Very courteous.
I chose Cube Smart for its convenient location. Christy was extremely helpful in getting me signed up and being available the day the movers came to store furniture.
Very nice, secure, clean, energy efficient facility. Staff was super friendly and helpful. Enjoyed my visit, would recommend to friends. Angelisa was very friendly. Thank you.
This place is great!! Super friendly and made us feel like we were very important even though we only got a 5x5x8 storage spot. I would highly recommend you to us this facility. Price was really nice too!
Christine at the location was EXTREMELY helpful... Great facility - Great prices - Great Service!
If you need a storage unit look no further. The customer service that I have received from the manager and staff has been beyond amazing!! You don’t find many people that go above and beyond for you these days but this staff will bend over backwards for you. I feel my belongings are safe and well taken care of. Very clean and well taken care of. Once I find a house it will be time to move out but I can’t imagine not having the staff in my life so I think I’ll get a smaller unit just to store my seasonal decorations. Thank you Angelisa and your staff for going above the call of duty and treating your customers like family instead of just someone renting a unit.
Great facility. Ive never rented a storage unit that provided you with hand trucks and carts to move your stuff with. Very clean, and polite, professional staff. If I ever need a storage unit again, I will most certainly go to them.
This is a great place for your storage needs. Security is a top priority of the staff. Always good customer service and always ready to meet the needs of renters. Not to mention a clean organized facility.
Very clean unit and the whole facility smells good. Angelisa at the front office is a pleasant person and it is nice to see her. I’m glad that I chose this storage place.
I had a unit here for three months while we were moving between houses. The folks in the office were always nice and ready to help. It was a great experience!!
The staff is very helpful and friendly! The facility is clean, climate controlled, and secure, all for a great price.
I would recommend this to anyone looking for a storage unit! This place is great and Christy was very helpful. She helped with everything as I’ve never used a storage unit before. The place is very clean and I feel safe there as compared to other unit places I was looking at using.
Friendly manager, competitive rent, sparkling clean new modern facility.
The front desk ladies were extremely courteous and helpful. Facility was clean and secure.
Christy Nix was very friendly, professional and thorough. She explained everything well and I was completely satisfied with the whole experience.Michele White
Staff is friendly and helpful. Plus the place is easy I and out andddd, super clean...
We received excellent customer service while purchasing a storage unit! Thank you very much to the staff for being so helpful and child friendly
An excellent facility! Very pleased with the storage space, cleanliness, and security features. The general manager, Angelisa Keller, is awesome! She was very professional, super friendly and very helpful. We will use this facility again when needed in the future.
Christy did an amazing job having only been on her third day, also her trainer Diana is very knowledgeable and they both have such great personalities and were very outgoing and very thorough in setting me up for my storage unit. Just a great experience.
Such a nice facility. Super clean and convenient. Christy was very helpful and it was nice to see someone really take pride in their job. Great job, Christy...A+
Signed up online and the next day Angelisa had my unit ready to go. She was awesome and made everything a breeze. The place itself is very nice and super clean. Would highly recommend!!!
Manager is so welcoming and easy to work with. Facility is very clean.
Clean, people were knowledgeable and courteous.
This place is not only a great place to store your belongings but the people that work there take customer service to another level. I went there this week to take some Christmas decorations out of storage with my two month old strapped on and Iwas struggling to figure out the passcode to get in. An employee named Angelisa not only came over and helped me find my code, but she then proceeded to get a dolly for me, helped me unlock my unit, and helped me push my things to my car. I honestly would have probably abandoned my mission if it werent for her, so five stars and thanks for helping make sure my family had Christmas decorations this year!
Very helpful and super fast setup!
Great service and clean facility.
Angelisa was great to work with! Very helpful and knowledgeable about everything and made the process very smooth!
Easy to rent on-line, clean faculty, and responsibly priced!
Great place to store! Excellent customer service! Would use again!!
Your manager was fabulous and very nice,
Pricing and service levels at the Branch
Great storage options and helpful staff.
Nice young lady friendly atmosphere great place to pay all of my money to
Easy access, well lit, clean, and climate controlled.
Ease of reserving a unit.
Jamie was great
Great
This place is not even worth giving a start. Manager was rude. She even lock the doors on us.