Mark is the man! He was very patient and was able to work with me on my needs for the XS Power Batteries. He made special accommodations and is very knowledgeable about the products! Highly recommend working with Factory Direct and especially Mark!

Excellent service. Great shopping experience. Great prices. Impeccable product. I will return.

Great staff, great products, and very helpful and informative. Love Rachel, Mark, and Emily. RIP Bill

Where I buy my audio for my business abs will keep buying..mark and everyone there is the greatest

I know the whole family I miss Bill but Rachel and Mark stepped up and did a great job keep it up guys.

Always a pleasure to do business with Mark,Emily and Rachel

Bill and Connie know what there doing a lot of experience. Must own your own business to shop here, and they are the best

Great place, always friendly. Excellent staff and always helpful.

If U not dealing with them U missing out

Who would have thought that you needed your own business to shop here like really they dont want my money and business I traveled there too get nothing out of it oh well. You guys should really think about changing that .

Connie and bill they are beautiful people very organized and its a wonderful business

The staff is very knowledgeable!