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Metro by T-Mobile
29420 Joy Rd, Livonia, MI 48150, United States
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Metro by T-Mobile
Comments
Pa
Review №1

Awesome place! Ashley was super nice and informative and John was amazing switching 4 lines over and taking care of 3 other walk- ins with small issues. Excellent phones and plans but the service is why Ill stay a customer!

Jo
Review №2

John went above and beyond helping me today. He was very courteous, knowledgeable and patient. Thank you John for all your help.

To
Review №3

The nice lady helped me with a product that I didnt buy therein older and handicap

Ra
Review №4

This is the best store in Livonia by far!! Alisha Fisher, if you have a issue, see the owner Eddie, he will definitely take care of you and get the job done. Nothings perfect but I tell you, this store in Livonia is close to perfect. The integrity by the owner is amazing and if something is wrong, Eddie will get in fix for you guarantee. I truly recommend this store, go check him out.

Dj
Review №5

This store was amazing. Atomosphere was amazing, friendly faces all around and great customer service! The owner made it appoint more than several times that he appreciate my business. Got a great deal for my mom phone, will be somemore Christmas shopping here!

Ha
Review №6

Above and beyond. The customer service is so good there, I dont buy from any other Metro store. True Story!

Ja
Review №7

Love the store, staff is amazing and owner is awesome, highly organized and all around good experience

No
Review №8

The young girl working here was very rude and unhelpful with my mother. I called up to the store to get clarification, and I can see her rudeness and seem to have expected the customer to understand the history and background of how phone services should work. Very rude and condescending. I will never recommend this location to anyone simply because of her unhelpful essentials.

MD
Review №9

Really fast and knowledgeable service! The gentleman that helped me made it super easy to get set up with a reasonably priced phone, and the quality of the coverage is fantastic. Metro PCS has improved their coverage remarkably, since they first started out. I am relieved to have finally ended my fifteen-year, very ugly marriage to that big expensive carrier (you know who Im talking about). Im saving nearly $600/year, and Im amazed at how great the network is. Thank you Metro PCS!

Al
Review №10

Used to love this store until recently they hired some new girl. I went to get my nephew a new phone and told her several times I DID NOT WANT insurance and DID NOT WANT to pay for it. After I left looking at the receipt she charged me for the insurance anyways. That is a monthly charge I stated several times I DID NOT WANT. I wont be returning.

Je
Review №11

You can collect points by buying their stuff or just simply paying your bill there. You earn points to get discounted stuff or FREE stuff. Staff is really helpful and nice. They have better offers than anyone else in the metro area. Great selection of phones and cases. I wouldnt go any where else foe any reason.

Do
Review №12

I love the customer service here, Sharvae & Eddie always make sure they go above and beyond to make sure customers are satisfied! All my family and friends come here because I speak so highly of this store! You won’t find another metro store that genuinely appreciates their customers. Trust me you’ll be satisfied coming to this location!

Wi
Review №13

Best metro pcs store hands down. Great deals and always willing to help. Definitely come here for quality service

Sh
Review №14

Always treated like a friend that gets a to good to be true deal on any/all phones, Bluetooth devices, SD cards, accessories in general. The owner continuously goes out of his way to run out to the warehouse (company stock exclusively, no retail customers allowed) for all phone cases I have for 5 different phones through out the passed 4 years give or take. The owner is an amazing customer relations guy that is down to earth and will do whatever it takes to give you a price or an awesome deal. You will be satisfied with a good feeling and excitment!!! Personal Promise Guarantee comes with this review!!!!

Tr
Review №15

When you talk about integrity, Eddie the owner has it!!! Gave me a great deal, wonderful customer service and awesome selection!! I recommend everyone to come to this location!

Ma
Review №16

This store is amazing!! Great customer service, owner is very nice and personable! I will be back at this location!

Jo
Review №17

She was extremely helpful..

JA
Review №18

Very respectable and very nice guy

Er
Review №19

Great customer service! Best Metro store i visited, hands down!

Br
Review №20

When you talk about great customer service, this store is on top of the game. There is no better owner than Eddie and Sharvae is the Rodman of the team. Love this store, great deals, awesome service. Best metro store in Livonia hands down!

li
Review №21

MetroPCS store around will help you and get you what you need for the right price that you can afford

Ta
Review №22

Thanks to John!!! He Helped me figure out the issue I was having with my phone. He didnt give up until he figured it out! Thanks alot 😄👍

Ke
Review №23

Friendly people ready to help if you need it.

jo
Review №24

I love this metro pcs store. Always helpful and great deals. Thank you

Da
Review №25

Best metro store around they are really helpful and they are super nice

Da
Review №26

This store gives the best service of any Metro store I go to! Highly recommend.

Sc
Review №27

Great customer service... Very friendly owner and workers

Ha
Review №28

All ways great service!

Ja
Review №29

Best store hands down!!!! The owner Eddie is amazing!!!!

Sa
Review №30

Eddie is a Nice Person to go too about Phones or for problems with phones who ever says Eddie the owner is a bad person to go too is wrong iv known Eddie the owner 7 years you should go too his store

De
Review №31

Awesome Store!!!

Bo
Review №32

Friendly staff.

ke
Review №33

Sweet

Bo
Review №34

Friendly staff

Ad
Review №35

I gave him 5 stars because the person who attended me was very friendly and helpful as it should be, ise 2 cell phone purchases and he attended me with a lot of patience although he had clients to attend excellent service

Information
6 Photos
35 Comments
4.6 Rating
  • Address:29420 Joy Rd, Livonia, MI 48150, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 734-466-3343
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–7:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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