Love these people! I didnt realize the time and showed up just before closing with a propane tank for my grill and they filled it with no issues saving, our dinner plans. Always friendly and accomodating.
My favorite hardware store in lockport. They have the best staff. Friendly and help with getting me the items Im looking for. If its not in stock they get it in quick
I really wanted to have a good experience with the store. I was hoping to use more of a local business rather than one of the big boxes. But I spent a fairly substantial amount on a grill and I’ve had nothing but run around. I haven’t gotten calls back when I’ve been told I’ll get them. I haven’t had things delivered when they say they’re going to deliver them, and no one even contacts me. I just got off the phone with them and they basically told me no one could help me for at least one if not two days. I’ve paid for products that haven’t been delivered and no one is willing to help.
Theyre close to my home and they have all the right tools. Nice customer experience.
Great place. When I need parts know we can always get them there.
Would not cut a key rude wouldnt recommend going had better service at mcdonalds
Expensive as hell but close to home. Well organized
Just the best. Especially for fasteners. You need it? They got it. Plus, theyll help you find it.
I love it here. They have everything I need and its more convenient and friendly than Home Depot. Good prices too. Support here. They deserve the business, especially during these trying times
This is a great neighborhood store. Great place for hardware needs and special gifts. Staff is also very helpful.
Soo much better than home depo
Lots of interesting things in there, but a little pricey. Helpful and friendly employees.
A quick drive and I almost always find what I need. The staff is very friendly and helpful.
Always find what we need fast in and out great associates
Always very helpful
Great customer service!
Been going to this store for years! Great store. Has a nice assortment of everything you could need for your home !
Great products, value and excellent customer service 😀
Daric has helped me numerous times finding the correct materials to complete my projects. He has been helpful with any questions I have had about different products. His knowledge of the store is outstanding.
Got most everything at a reasonable price
This is a great store! Excellent, knowledgeable staff.i always have a good experience shopping in this store.
Cashiers dont treat customers with respect. Covid signs and adherence to safety not followed. Most people had masks but there were exceptions. Did not feel safe to be there and will not go back.
If you need it they probably have it. Need 4mm washers? Got em. Need hammered-finish spray paint? Got it. Window screen, metric taps, or pipe fittings? Got em. I cant remember a time they didnt have what I needed. Nice people staffing the store too. Recommended.
Always helpful staff, and large selection of everything home, garden, & hardware, paint & more. Store is handicap accessible & larger than it appears from the road. Great place for unique gifts too.
Ace has lots to offer Things that are hard to find Great service Friendly, helpful people
Great service, I went in for some screws for my wheelchair. They were so nice and found the screws for me out them on it was great. Highly recommend there staff they were great!!!
Employees are always friendly & helpful
It was great
Great customer service
I love this little hardware store. Its not nearly as large as the big box stores but I find they have every odd ball thing I need. For example, today I needed a set screw for a door handle. In the parking lot I realized the handle wasnt tapped. I knew I have a 10-32 tap at home. So thats what I wanted. In my experience, set screws are usually metric/fine thread. Sure enough, they had a 10-32. Saved a couple $ because I didnt have to buy a new tap. Prices can be higher on some items but most are competitive. Very friendly, knowledgeable staff. Also enough employees so that youre in and out. Paint center with color mixing. Glass and screen repair. Items for outdoors as well as hardware.
Employees here are great. I do everything I can to stop here first before going to Home Depot.
My favorite hardware store but so much more!
Talk about excellent customer service. The manager and everyone there were astounding. Will always recommend this location and its employees. Levi and Josh were god sent.
Your friendly neighborhood hardware store. Great for quick trips for my hardware needs. Just dont want to travel to the big stores all the time and Ace has a well thought out inventory all the things you may need.
Always very helpful and great prices!
Fast well staffed pros help with home and garden. Local and convince is a plus. Friendly staff with great in-store communication.Pros and homeowners
I love this store. One of the last few variety hardware stores around. All that is missing the the old hardwood floors! You can find about all you might need for a home repair. Still has people with knowledge working there to help if you have questions too!
You cant walk in without an employee approaching offering help. Helpful, knowledgeable staff.
Great store with friendly helpful staff
Huge selection of quality products and a very friendly and helpful staff. Highly recommended.
Very helpful 👍
Friendly staff nice place to get in and out without having to fight your way through the crowd at The big box store
Amazing hardware store! The people who work there are extremely nice, and personable. This location, and their sister location both have a home town feel when you walk inside.This will always be my hardware store!
Excellent service
This ACE assimilated Crafts & Creations Hallmark section. So everything has been jumbled around. Its a small building and its got a super staff to customer ratio (unlike the big orange store), so youll find what you need.
Friendly helpful staff.
Love the place
Very friendly, helpful service. Theres a smile behind that mask.
Shop smart. Shop local. This little hardware store things may cost a little more but service is top notch. Also have a lot of the little speciality hardware items the big box stores dont carry.
Best selection of fasteners in Lockport.
This place truly embodies The place for the helpful hardware folks I needed a set of screws. And they pointed me in the right direction. Even got a few extra things cuz I had a coupon...😉
Friendly employees and more than willing to help
I call this store a tinker toy store. Any projects you are doing they always have what you need. Highly recommend this store. Very friendly staff too.
This place has everything
It has what is needed
Great place have pretty much everything you need
Always a great and small hardware store with a big selection
Good service, very helpful staff, good prices.
Great experience. Very helpful people there.
Had exactly what I wanted at great price
Well stocked great staff.
Great, customer service...
Large selection of stuff. Some hard to find hardware in stock.
Great Hardware store. Very helpful, will load car if buying top soil or mulch ect. And you gert free popcorn!
The only place to find every nut, bolt, screw and everything else you need.
1st time in this store and its much larger than I expected and more than just hardware!! Nice surprise!!!
Great place for hardware. Awesome customer service.
Localy in Lockport, and convienent hardware store needs
Friendly and helpful people. Easy to find stuff.
Helpful,.and much faster in and out than big box stores
Layout is a bit cluttered but prices and selection good
They always take time to help me with any issues.
Excellent staff
The always say hello and offer assistance
The store has everything... but the employees smiles seem fake or forced...
Wide variety of items and very helpful staff
Very good experience. Staff helpful and aisles well marked so you can find what you want.
Good prices nice people
Nice hardware store
Good selection. Get in, get out quickly
Everytime I go into this location I am greeted by the salsesperson behind the counter and then within a few minutes another salespeson is asking What can I help you find? I have never left there disappointed. Well done.
Helpful staff
Find what you need. Not too big.
Very helpful staff.
Very helpful, good selection...
Friendly staff
Have had a bussiness account for many years. Always has what we need. Friendly staff.
Great customer service each visit.
Always helpful great employees and great store!
Very friendly and helpful staff
Always helpful staff 👍
Helpful service, very knowledgeable!
There always helpful & respectful
Good customer service and support.
Spalding always has what we need.
A step back in time it seems, I miss when they had the go karts and mini bikes out front!
The place to go when you cant find it
Spalding has the oddball items that u can not find at the box stores and very helpful service.
Vary helpful....
Card reader wont accept cards if the chip isnt working so if your card has problems your out of luck