My experience isnt with the employees at this specific store in Logansport. This is an experience from metro pcs overall. Since September of 2019 I have been unable to make auto payments or any online payments with metro at all. Their customer service is horrible. I have been having to show up to the physical locations to make payments. Instead of any online payments. A few months after they stopped accepting my card they started a new policy. You have to pay extra for paying in store as opposed to the online which is the flat out price. Im going to be taking legal actions against metro pcs for all of this. It is a scam.
Went and got four new phones got screwed out of $300 my bill was over overcharged call the customer care people they couldnt help me call the store they couldnt help me this been going on 3 weeks now and Ill call each one of these numbers today alone three times be aware of your charges make sure youre checking your receipt before you leave the store be very cautious yes I wouldnt even use the store I go somewhere else
Great customer service
Amazing customer service. Thank you!
Stopped in to check out plans and rates since I was paying a ton at another carrier. The staff was so helpful and got me a new phone and a truly unlimited plan for under the price I was paying at the other carrier just for service. Definitely going to all my friends and family about this place! Plus the coverage is amazing!
Its hard to find professionalism and expertise in a lot of retail markets these days. I can say that I was really impressed with my entire experience in this store. Definitely going to be a repeat customer. Strongly recommend.
I was greeted when I entered!! My sales rep was Kory Adkins. I explained my wants and he provided exactly what I was shopping for! He was kind and a great listener. Im so happy I went to T-Mobil Logansport!! 💯😄
Kory Adkins will help you get the best deals and equipment available. He is great and the store is clean and inviting. Thanks Kory!
What a wonderful experience all around! Great customer service from Kory that works here as well. Excellent hiring preference T-mobile!
Fantastic staff! Not knowing much about the new smartphones, Kory was absolutely the best at helping out! Anyone needing detailed advice should definitely ask for Kory!
The guy was honest and real with me and didnt try to screw me over
The staff was not only handsome, but super helpful and kind! I was made to feel like a priority and they handled themselves with the upmost respect! Can not wait to go back and see my T-Mobile family!
The staff is very knowledgeable and friendly. 10/10 would recommend to a friend!!!! Everyone needs to stop in and see Kory and his team!
Awesome crew! Was greeted right away and was treated with respect. Will be returning 👌👌👌
Awesome people work here! Whenever I have an issue I come to these guys for help, there is always someone there to greet me at the door with a smile and is never afraid to help me with anything, Thank you T-mobile
Great friendly staff. They had some many choices for budget. Highly recommended to everyone
Knowledgeable staff. Kory did me right . Recommend anybody looking for a good deal to visit the store an ask for him .
Quick service, awesome staff Kory helped us get everything we wanted and more! Highly recommended
This is a new location I stopped in to get help there is a great staff very helpful fast service.
What a great store.I was greeted an had a very informative staff member Kory who showed us several options that might work for us
Kory was very helpful and clearly loves his job. It was evident in how he approached the questions I had! Thank you T-MOBILE!
Very knowledgeable and friendly staff addressed all of my concerns with professionalism and respect.
Amazing staff thats friendly and knowledgeable. Highly recommend them!
Yesterday and today, (Friday and Saturday) cannot get anyone at this store to answer the phone, to answer a simple question about whether they have an item in stock. Customer service tried to call for me yesterday to find out, and Ive been calling today, never have gotten anything but voice mail. I had to double check that this store is even still in business!
Kory gave me great customer service. Highly recommended.
One of the best store, hands done. Wonderful customer service, I was helped right away and I felt welcomed thank you !!!!!!
Went in for a new phone, the associates were very helpful and knew what they were talking about.
Beautiful store and great staff! Very knowledgeable.
Friendly staff, great service. Highly recommend this location.
Friendly staff Great help!! Thanks Kory keep up the great work!!
Kory is excellent at his job. He gave me every bit of information I needed for my purchase.
Excellent service, Kory went above and beyond to make the switch from AT&T a breeze. Saved me a ton of money too!
Very helpfull and answered all my questions.
Kory was very helpful; amazing service.
My boy Aaron got the hook up. Buddy get me into a revvl plus gonna hit up IG with my new cell and get some biddies!!
Friendly and knowledgeable staff. Im glad I went to T-Mobile in Logansport.
Great customer service! They have a plan to fit my budget!
Kory gave me an excellent experience 😉
Wendy and Kory really helped with my decision to decide on the right plan that fit for my family. Thanks I will be coming back!
Amazing store and extremely friendly service!
Great staff! Awesome customer service!!!
Great staff!!! Very friendly
Very professional, very helpful, very very good.
Frat experience! The staff really makes you feel like a priority, and i cant express how great the customer service was!
Great people !!Great service !!Aaron and his staff are amazing!!!
Kory Adkins is the BEST!!
Kory is the man, a true guru of the mobile phone.
Nice place nice people
Great customer service
Great
Kory Adkins 😀
The attention I received from Wendy is very good, who always had an acceptable response for us that we feel very good. Thank you for that customer service.