They kept me well informed and did an excellent repair job. Plus they were all very professional and pleasant to deal with
Work with Jim the general manager. The car was repaired in a timely manner. They do a great job at that shop. I would highly recommend them.
They are fair with pricing. The estimate didnt change after bringing the vehicle in. They worked with my insurance company for me. They completed repairs in the timeline they gave me and the finished product was great. My customer service experience was with Alexis; He was courteous, knowledgeable, professional, and had a positive attitude. Overall a great experience and I would recommend them.
The best shop in in the Greater Chicagoland area! Very trustworthy, courteous, and good at what they do!
I wont let anyone else touch my car except for these guys! They go the extra mile. Highly recommend them if you want quality work.
Everything and everyone was top notch from the beginning of my experience thru the end. They did an excellent job on the repairs on my car.
Went over to an automotive place thinking theyd be able to sell me jumper cables or that someone would have jumper cables on them... nobody willing to help. Willing to pay. Didnt get off their butts to ask anyone in the warehouse or to check one of their company trucks. What a joke.
This place is where you want to bring your car,very professional and not some run down shop.They even surprised me by washing my car when it was done.I also received a handwritten thank you card in the mail,who does that??? Crash Champions.I would highly recommend them.
I needed a new rear bumper after an accident. Crash Champions made it very easy to get the necessary repairs. They had a rental vehicle ready for me right away and had my car fixed a lot faster than I expected. Definitely will be using them going forward!
I had a fabulous experience here. Very professional. Highly recommend! Will come back for all my body shop needs!!!!
Highly recommended by the service department where I bought the 1 yr old 2019 RDX. Initial inspection and estimate was honest and professional even though they were not part of my insurance network (they belong to others). Office area and repair area was clean and organized. Final repair on front end looks like new and their cleanup of the car was “detail” quality. Jim and Chris were great to work with.
As I always state in the very few reviews I do, I never really do them. But, the staff here is kind, professional and efficient. They don’t just care about the business, but they also care about the customer. I couldn’t be more grateful for all their help and services and I plan to come again when more work is needed. Jim and his staff are great!
Wonderful, professional, took the hassle out of being hit. Highly recommend!!
The customer service is beyond exceptional. Jesse and Jim are top notch and I couldnt have asked for a better experience from start to finish. It wasnt just the great and timely completion. Jesse is genuine and kind and it really was displayed in every conversation I had with him. Dupage is a great shop, with great people. I highly recommend it.
This was my second time using DuPage Auto Body. They came highly recommended by my Acura dealership. They fixed my car in 2013 when someone blew a stop sign and hit my car. In 2019 I checked in with my dealership again to see if they were still preferred and they were.This time they fixed my car after I was rear-ended when traffic was stopped for a school bus. Jim and Jesse are so nice, prompt, and mellow. They take the stress out of the weeks of paperwork and coordination after someone hits your car. I highly recommend them. Thanks for a job well done… again!
Great experience with Jim!I brought in my 2014 Focus multiple times over the last few years to get some body damage repaired and finally when it was totaled.Estimates were quick and everyone was always friendly. Quality of the repairs were flawless and the car always came back clean and fresh. They were always willing to help find a ride to a local rental shop if needed.
Ive been working with them since 2006, and have always had a great experience. Stellar workmanship, communication and customer service!
THESE GUYS ARE AWESOME!!! Everyone is always nervous dropping their car off for a repair but Jesse assured me he would take care of it and wouldnt disappoint. He didnt disappoint - he exceeded my expectations. My car looks better than it did before the accident! I couldnt be happier! There guys are quick and delivered on their promise! Thank you so much for your work and effort - I will always recommend this place to anyone who needs quality work!
DuPage Auto Body has made TWO collision repairs on our 2011 Toyota Camry. The first about three years ago, and the second last year. The fit and finish of both repairs is excellent. Dealing with the guys there on both occasions has been courteous and professional. They have done everything possible, except for teaching my wife how to be a better driver!
Had a fantastic experience with Jesse at DuPage Auto Body! He was very knowledgeable of my vehicle and thorough with the work completed. I had the opportunity to receive a rough estimate over the phone, and then a final visit cost before any work was started and his team had an opportunity to look over my vehicle in person. I will absolutely be returning and would recommend his shop to anyone looking for superb service.
I have been bringing my 2011 Civic to DuPage Auto Body for years! They have done an amazing job each time fixing (and cleaning!) my car up after the few fender benders that I have been involved in. Estimates are done quickly and efficiently with friendly service. I highly recommend this shop to all my family and friends.
Dupage Auto Body is great. Friendly and great to work with. I brought my 1997 Ford Explorer and it was hard to find certain parts they did a great job with a fair price.
Jim and John run a fabulous center. Anytime we have taken our vehicles to them, we have always been happy with the results. They are straight forward and personable. I would and have recommended them to my friends and family.
These guys provide great service and are super friendly. They were very straightforward about the services and prices and I knew exactly what to expect. I will definitely be recommending them to family and friends.
Exceptional service and customer experience. When shown a few minor items that were needed for the job to be completed, they took my car back into the shop and repaired it immediately. Service like that is not the norm, and is far more than expected.Id like to thank this team for a quality experience as a customer and consumer. As a professional marketing consultant, I would encourage any cloents of mine to look to these guys as rhe standard.
I took my honda once several years ago and found them professional and very good work. Will go again, hope have the same service. Will keep you all posted.
Awesome experience working with DuPage Auto Body. They went above and beyond to make my car look the best they could while keeping the repair with in my budget requirements. Great price and timely turn around.
After being referred by Kathy at McGrath Acura, who is amazing at service, I went to DuPage Auto Body to fix some minor dents in my SUV. I worked with John who took care of the dents in 15 minutes and the car looks perfect. He was so gracious and insisted on not charging me. I will now only take my cars here and refer only to them. Kathy said they are the best and she was right.
I took my Impala to get some repairs done, and Jesse and his team did a great job and it was done at a great price. I will always take my car at Dupage Auto Body.
Cant diagnose my car because he wont listen and is not willing to even look.. do your job!!!! You can not diagnose with out looking at a car! poor customer service
Jesse and his crew fixed our drivers side window professionally, for an affordable price and in a timely manner! We will be bringing our vehicles for years to come!
I ran my 2016 corvette in their and got 2 giant scratches on both sides of my car, and every time i call their number they will hang up on me when i gave them my name, worst service ever, so i walked in and they denied my car got damage their and refused to fix it. now i have to settle a law suit with them for the 1.2 thousands dollars worth of damages they caused to my car
Goodly