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Homemade Ice Cream & Pie Kitchen
4810 Dixie Hwy, Louisville, KY 40216, United States
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Homemade Ice Cream & Pie Kitchen
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Ca
Review №1

Great pies and cakes! Want old fashioned goodness, stop in and try this terrific bakeshop.

re
Review №2

I normally love this place, but the other day the lady working the front seemed more than ready to go. Never a good look and the cake that I had, fresh but way too sweet. Their ice cream is WONDERFUL

Ja
Review №3

Did not try the ice cream but I got two pieces of cheesecake one Oreo, one turtle, banana pudding, and a whole key lime pie. Everything was delicious

No
Review №4

Pie. All the flavors of pie. They do custom pie. They do chocolate pecan pie. They sell pie for 2 bux a slice. Why is the pie people alone at 3pm on a Tuesday? This is sadness. Dang you COVID.

Ma
Review №5

Stopped in for a pecan chocolate chip pie it was FANTASTIC a whole pie is 18$. the pie is huge. Also has cheaper pie slices for those on an budget.

Km
Review №6

Love the 7 layer pudding cake or whatever its called.

Br
Review №7

Rude manager. I am from out of town and found this restaurant on google. Threaten to call the cops because I sat my wing stop food on the table to order ice cream. It was uncalled for. She could have simply said nicely that we can’t allow other food in our restaurant and I would have happily ordered ice cream there and left with no issues. - I stand by this story. There was no resistance to leave. Why would anyone stay when asked to leave? It was a situation of poor communication. I respect that this similar situation happens at this location, so the response by the manager is now habitual. I hope you and wing stop get the dining situation solved. Seems like we stumbled into an already sensitive situation.I understand that you the owner must stand by the employees.

Rh
Review №8

The Baker at this location is professional and does wonderful work on all the cakes and Pies, very friendly customer service person also.

Je
Review №9

I found a spot to go for my banana pudding cravings. They have good customer service amd so many different varieties of treats.

De
Review №10

Parking lot has lose trash. Bad neighbor to residences & business that care about our property values. Please make provide trash cans.

Sa
Review №11

Holy cow! I travel a lot and its hard to find a pie shop and this place is amazing! The best pie Ive ever had, no lie. Amazing crusts, amazing everything. I tried the caramel dutch apple pie (caramel is THICK) and cherry. Im sure Ill be back!

Ja
Review №12

Normally, the pie Kitchen is not my go-to for ice cream or for cake. But today after swimming I promise my kiddos some ice cream. And this is all Dixie Highway really has to offer when it comes to homemade ice cream. All of that being said the ice cream was great and the staff was nice. The watermelon sherbert had me singing

Da
Review №13

Went to the store after getting wing stop. Sat at a table and set my food down to order some ice cream. Employees stated no outside products were allowed in the store and they were going to call the cops if I didnt leave. Extremely rude with zero customer service skills.Its sad to see your poor reply filled with lies. Yes, we put on food on the table but we didnt open the bag or eat. I didnt get the chance to sit because I heard your employee say they brought in wingstop. I did mention we wanted to eat the wings and order ice cream. My girlfriend even asked if we could order and leave. Thats when you replied with I dont want to call the cops. If me telling my girlfriend this was extremely disrespectful, when cops were mention than I do apologize. Not sure why you suggest complaining to wingstop for following the federal recommendation during a pandemic.

Li
Review №14

I cannot even describe the happiness I felt when my husband brought a few pie slices home for me. This is by far the best bakery I’ve gone to for amazing pies. I’ve stuck to strawberry rhubarb and cherry so far, but eventually I’ll branch out to more flavors! My daughters love the ice cream, they’re excited each time I tell them I’m in the mood for sweets! I REALLY recommend this place!!

Al
Review №15

Praline ice cream and caramel dutch apple pie were delicious.

Me
Review №16

The new banana icing with strawberry cake is 🧁🍌🍓🔥🔥🔥🔥🔥

A
Review №17

I tried to order a birthday cake and even talked to them about my cake several times. The day before I called to see if they had my order and the temporary baker said the managers didnt put it in but had my email. My daughter would have loved the l.o.l surprise cake. Im so disappointed, I am a very understanding person but you guys didnt put any effort in to care. I wish you well

St
Review №18

My boyfriend and I love the ice cream and pies here, he likes the peanut butter fudge ice cream best and I recommend the creme brulee ice cream. However, Ive never had a bad ice cream ever from this place! Everyone who works here is friendly and ready to give you a free sample of an ice cream so you can make sure you dont dislike a flavor when you get a whole cone of it. The seasonal flavors are always tasty too- green apple sherbet is a treat in the fall! Sometimes they have a few pies marked down to $5 too. They have a great selection of everything, and I like supporting a local business that took its time to support Dixie Highway.

Mi
Review №19

Super Yummy, great service!

Jo
Review №20

Praline ice cream! (Yummy) 😊

Ka
Review №21

This review applies to any location: Life wouldnt be complete without a piece of chocolate cake and cinnamon/coconut ice cream. Great day?? Yes, Im going for cake and ice cream. Bad day?? Yes, Im going for cake and ice cream. Confusing day?? Cake and ice cream will figure it out. A Louisville staple. YOm...

Tr
Review №22

I’m hoping to get hired to learn how to make The pies, Ice cream, And lots more 👍🏾

Ma
Review №23

Extremely limited on products and they never heard of a butter Keuka

Ki
Review №24

I love the cake and ice cream here! The ingredients are more limited and higher quality than at cheaper places, and this results in delicious desserts that dont feel like sludge in my gut for hours. Serving sizes are generous, which improves the value. The service is average, but I dont come here for service. Its all about satisfying my sweet tooth!

Ro
Review №25

The best desserts in town

Ac
Review №26

Evertime we visit Louisville we get deserts and always take an assortment of deserts home with us

Si
Review №27

I wouldn’t say so much of an experience because both times I’ve went they have been closed! They were closed before the advertised time and I feel like that is unprofessional as well as an inconvenience for people going out of their way to get desserts and get there just to see that it’s closed! I understand that things are constantly changing due to what’s going on but I feel like the times should be changed online because that’s the first thing people refer to!

Lo
Review №28

I visit this bakery often because the desserts are so darn good! The staff are always friendly and helpful! Your taste buds will thank you later!

Ka
Review №29

We got the peanut butter cup ice cream cake and it looks fabulous

Ni
Review №30

Just went there for the first time after seeing these photos. service was great, very polite and fast. even my old fashioned grandma loved the place. i got the mocha chip milkshake and it is 100% amazing.

Li
Review №31

Try the carrot cake

Ju
Review №32

Great ice cream and pies!!!

As
Review №33

It was my first time getting chocolate cake from this bakery, so delicious! I totally recommend from ordering from this store :)

Th
Review №34

Why the 1 star? The ice cream, while delicious in flavor, is incredibly over churned. First you will notice the tip of your spoon starts to get little bumps on it. Thats from the butter forming on the spoon. Then you will notice the ice cream is more crumbly or sandy. When your done eating your mouth will feel like an oil slick in about a minute or so. The pies and cakes are very good and, like I said, the flavor of the ice cream is excellent. The overall texture and butteryness is an unforgivable mistake.

Em
Review №35

Came to this site for the first time was so wonderful. Kayla took care of us the ice cream was so great I would recommend this place to everyone loved it thanks KaylaEmily

Jo
Review №36

The blueberry pie with cinnamon ice cream is amazing! I paid this place a visit while heading back from an expedition to Kentucky and went here on the suggestion of someone who use to live here. They offer a large array of pies and even more ice cream. The one thing that bugged me was my blue-raspberry sherbert. The flavor was great and everything was up to par on texture. There were what I can only surmise are curds embedded in the ice cream which was a little odd. Nonetheless it was delicious. Great service, good options and a good time!

De
Review №37

The cheese cake was good and the Italian creme cake was amazing.

Wi
Review №38

The ice cream was good and lemon pie as well the cake was a bit dense and dry but I will give them another chance ..

El
Review №39

My little niece said she would like banana raspberry together. The ladies were very nice.

Ti
Review №40

Staff very friendly. Prices are fair. The cupcakes are awesome. Pies are amazing and the ice cream is to die for. This may be my new favorite spot to get sweets. Highly recommended to try.

An
Review №41

Great costumer service. Ice cream and pie is great. Cheesecake was ok.

Pa
Review №42

Crowded and sold out of christmas cookies.

De
Review №43

The staff is always courteous and friendly, they even have ice cream that us lactose free. My son loved the colossal cookie, u of l theme for his birthday on the 9th. Thanks guys, keep up the good work!!!!Dixie hwy Location

Go
Review №44

Friendly service here. I highly recommend their milkshakes. Do pumpkin and coconut ice cream mix. Also, always tip these hard workers!

Ke
Review №45

Ive always liked this place, but i went in this evening and the gentlemen behind the counter giving me a sample didnt have gloves on, (which wouldnt bother me) until he reached into the bucket of ice-cream and his knuckles kept smashing against the ice-cream.. sorry, i just dont think Ill return to a place that lacks discipline on hygiene.

Ma
Review №46

Clean store. Great service. Great product.

Mb
Review №47

The best place for pie and ice cream in the south end. Service is always friendly. Havent had a bad experience and this the place we always go for a special treat.

Ta
Review №48

LOVE, LOVE, LOVE this place! Weve never had anything bad from here. Excellent banana milkshakes and the Carmel Cake is delicious

Ch
Review №49

This was a great ice cream shop, they have great customer service and great attitude they are quick also i am editting this a month later and i still go on like the DAILY take your kids and family to go to THIS icecream spot they are always on top of the ball no matter who is on shift. You should come becuase they can fill pretty much any sweet tooth craving

Ke
Review №50

Their ice cream is the most tastiest thing I have ever put in my mouth. 5 stars!!! You guys are amazing!

Ka
Review №51

Excellent. All bakery items freshly baked. Their homemade ice cream has the texture more similar to ice milk (not ice cream). But everything is absolutely delicious.

Pa
Review №52

Great place to get the flavors you cant get at the grocery stores. Grape is my personal favorite!

ka
Review №53

Great pies and homemade ice cream! The chocolate chess pie is to die for

Mi
Review №54

Been going to this location for a long time, never had any issues till now. I get the same thing everytime. Banana pudding and butter pecan ice cream. This time I got banana pudding and tried the orange sherbert. First off, the display case was messy,cakes looked a mess, did not look fresh, strawberry cake slices looked thrown around in containers, banana pudding was horrible,bananas were old and brown looking, hardly no cookies in it,mostly pudding and it was sloppy in the container as well, customer service was not good as usual, the workers would rather gossip then make sure we had a good experience there. Usually the service is really great but not this time nor the last time we went. Good thing there are other locations, Im done with this Dixie highway location. Waste of money for sure!

Le
Review №55

My sons Cheese Cake tasted horrible and my Carrot Cake literally had pieces of a shell from a nut in it. The kids loved the Icecream but PRP Icecream is just as good and closer to home.

Ya
Review №56

They have great choices and most people seem to like it .. But every ice cream ive tried seems to coat my tongue and seems too sweet and oily some how.. I know it sounds crazy but i think its the way they Making it.. The cookies and pies are reallly good it will make up for the ice cream!

Sh
Review №57

Ordered a cake on 10/01/2018 and was very clear about how I wanted my cake the employee even read it back to me but when I picked it up it was wrong. The same guy that took my order over the phone was the same employee that helped me that day he even remembered my order and he read the ticket which had the correct order and It was still wrong.He also never apologized and reacted like nothing was wrong also while we were speaking some more customers came in and the young lady that was working with him interrupted us to say to him get me a knife so I can cut the cakefor the other customers which I thought was very rude. Im not saying I wont ever go back just maybe not to that location.

Ti
Review №58

This is by far the best place to get butter pecan ice cream. I know its not healthy but it just feels right. I love the friendly staff on Dixoe Highway!!

Ji
Review №59

Good service, restricted entry due to road construction changes daily!

An
Review №60

Everything okay, but not as fresh as when they first started. Seems like they are not as feesh especially when un thawed. Sometimes really really runny 😏 icing can be very hard at times.

My
Review №61

First time here, very disappointed with the sugar cookie. It tasted like flour, like it had no sugar in it. The ice cream I got, pie my husband got, and upside down cupcake my son got, was good though.

Li
Review №62

Delious!! Scream seems to be home made. Caramel apple crunch pie is super good. Service was lovely.

Br
Review №63

I purchased a birthday cake from the Pie Kitchen on August 11, 2018, at 1:00 PM . I was told to place the cake in the refrigerator when I got home also leave it until I was ready to cut it which I did as instructed. The birthday party wasnt until later that evening. When I took the cake out of the refrigerator one side of the icing had fallen off the cake. The next day I went to the Pie Kitchen with pictures of the cake to talk with a manager about the cake. There wasnt a manager on site I left my name and number. Tuesday I called and spoke with the manager Stephanie who apologized but only offered me 30% of my money back. I found this to be unacceptable and felt that they should have provided me another cake as well as the 30%. So please beware when purchasing a cake from this Pie Kitchen because if you have an issue with one of their cakes, there will be no fair compensation.

lo
Review №64

It is a very good family friendly place with a bunch of great choices

Du
Review №65

This place has a lot of the best desserts my favorites are coconut ice cream and of course caramel apple pie.

Mo
Review №66

Love this place! The only thing Im sad about is that they dont regularly have banana cream pie. Its my favorite

Lo
Review №67

Amazing service! Outstanding prices! And DELICIOUS treats!

Je
Review №68

Always a great place for a sweet treat even late at night!

Ky
Review №69

Amazing Ice cream

Co
Review №70

Tasty treats. Ice cream was particularly good.

Ka
Review №71

Makayla and Alissa WERE FANTASTIC they made me feel like I was at home! I love coming with my friends all the time it’s currently 10 degrees and who and got ice cream ME but they were amazing as well isiah everytime we come here. 10,000/10 if you ask me tons of flavors and variety of different snacks and treats.

Ja
Review №72

I never, ever give 5 stars; this place is W.O.N.D.E.R.F.U.L. Go there if you get an opportunity!!!

St
Review №73

Delicious!!!

Fr
Review №74

Pie and ice cream. Whats not to love?!?! Strawberry rhubarb pie. Go get ya some!

Pa
Review №75

Thanks Pie kitchen for letting me celebrate Pi Day with $3.14 pie slices

Je
Review №76

My favorite treat myself place. Their seasonal sherberts are delicious, especially the grape sherbert. I also love the huge buckeyes! Yippy cant go wrong with anything from here.

Mi
Review №77

I love love love this place. Desserts are ALWAYS fresh and the workers treat you like family.

Sh
Review №78

Excellent place to get early morning Donuts or a birthday cake or a pie

Br
Review №79

The flavors are delicious but the prices are way too high

Al
Review №80

While the ice cream was decent and well priced, the staff was rude. Maybe it was just this location? I dont know. Cant say Ill be stopping by again any time soon.

Sa
Review №81

This ice cream is so creamy I could die. And the pies and cookies are to die for!

cr
Review №82

Had the oreo pie and the chocolate cheesecake. They were fresh and delicious. Would highly recommend.

Ve
Review №83

Cookies was hard as hell . But I will give them another try.

Ma
Review №84

The place was clean, the attendant was friendly, patient and informative.The pie was delicious!Yes, we will go back!

Al
Review №85

This 8s a really good 8cecream place I go here like every other day and you cant really go wrong here

Ca
Review №86

Love the strawberry ice cream

Ke
Review №87

I love this lil ice cream place. I come here all the time with my friends. All the workers are really nice, shoutout to Makayla, Alyssa, and Isaiah. They have a very expansive ice cream flavors and you get a lot of ice cream for the price. The cake, pies, and cheesecake there is really good. It has a really good atmosphere and me and my friends have made it a regualr spot to hang out.

Re
Review №88

Ice cream was a little melty but tasted great. all their pies and pastries looked divine.

N
Review №89

I went in recently and it was 8pm (store closes at 9pm). Staff already cleaning the floors and had chairs up on the table. When asked if we could sit inside, we had to ask a couple times before the very young staff members would accommodate us. Desserts mediocre compared to other Pie Kitchens.

La
Review №90

Some the best homemade ice cream Ive ever tasted and the customer service was good, and very attentive staff

De
Review №91

Great deserts a little pricey

Au
Review №92

Treat yourself. You deserve it!

gr
Review №93

Great homemade ice cream and pastries.

Te
Review №94

Great service and desserts are good and fresh.

Pa
Review №95

First time here. Love the grape sherbet.

DU
Review №96

Always great to eat ice cream here!

Fr
Review №97

What is not to love!?!? Pie and ice cream! Perfect world!

ki
Review №98

The ice cream had a weird texture, but the pie was really good

St
Review №99

Love the selection of ice cream and strawberry cake

Am
Review №100

Love the cherry pie. Must have and great addition to Dixie Highway

Information
44 Photos
100 Comments
4.4 Rating
  • Address:4810 Dixie Hwy, Louisville, KY 40216, United States
  • Site:http://piekitchen.com/
  • Phone:+1 502-409-6100
Categories
  • Dessert shop
  • Bakery
  • Ice cream shop
  • Pie shop
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–10PM
  • Saturday:10AM–10PM
  • Sunday:12–9PM
Service options
  • In-store shopping:Yes
  • Takeout:Yes
  • Delivery:No
  • Dine-in:No
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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