Upon going in didnt now much what was wrong with the car or even how to enter. But once I asked the explained pretty much everything i need, even all the codes and how to fix them. Most places wouldnt even tell you what you needed or even add extra to charge more. Mike and Jeremiah help me determine what i needed and when i needed. Help me break down prices also.
Very knowledgeable I will return the guys there now whats wrong with the car after diagnostic also thank you lang and kruise for working on my car . The crew there are very helpful and dont need an appointment just bring your car they will take care of you. Thank you and God bless
Theyre hand working oil change and services,theyre excellent.
The technicians were prompt efficient and professional.
Very disappointed. I had a $16.00 coupon which I told the service tech. After oil change was completed, the same service tech told me that I was all set and I gave him my credit card for payment. After receiving the printed receipt and walking to my car, I noticed that the $16.00 discount was not given. The service tech told me that I didnt showed it to him. I reminded him that I had told him about it and he admitted that I did but he couldnt do anything because he had already processed the payment for the service. Not right! I also had my wife car oil changed at the same time.
SAMUEL, Mike & all the guys at Jiffy Lube THANK YOU so much for always taking good care of my vehicle & giving me the peace of mind that I am working with knowledgeable professionals. I appreciate that despite my lack of knowledge with cars that you take the time to thoroughly explain all my questions and that neither my time or money is being taken advantage of. Jiffy Lube should feel lucky to have you especially given these difficult times!
The service people were friendly and I got the oil change I wanted/needed. Still cost more than I wanted but it was done correctly
In and out in 10 mins with an oil change and air filter! Professional. Good times! Ps the bathroom was VERY clean! A+ rating on Fathers Day!
The employees were polite and respectful and explained my different options very clearly. They were able to do the work within 10 minutes and then I was on my way.
Great communication and customer service skills were displayed here. The oil change station was quick and easy with the staying in the vehicle aspect. Thank you for all your help and the coupon!
$129 oil change? Great staff. Good work. Terrible value. After leaving this review I was told to contact the management. I did so immediately via email. I got NO RESPONSE. Stay away from this place.
Very friendly from the second I pulled in. Very professional, didnt try to sell me things I didnt need. Will definitely return
Awesome customer service, speedy service and always great prices!
The employees at this Jiffy Lube location are exceptional - pleasant, patient and knowledgable. Always a good experience here.
Very good guys where great better then vaviline
Fast friendly service, from knowledgeable dudes.
Joseph helped me from the time I called till I showed up. He provided great customer service and was very knowledgeable of his stuff. He answered all my questions and concerns without hesitation. I like that he didn’t push anything onto me especially being a woman. I got my breaks and oils changed. It was done in a very reasonable amount of time. I will be returning to this location for sure!!
Sam greeted me and was very professional. He pointed out a few issues with the car that should be checked and serviced in the future. Oil change was quick and I was on my way.
Great workers there!
Bad experience for the first time guys didnt do best work.they didnt check Tyre pressure and didnt reset oil %
Unbelievable service! Friendly, helpful, speedy service. They even asked me if I wanted a coffee! These folks are amazing! Never looked at an oil change as a great experience before. These guys rock!
Amazing customer service! It was my first time and I will certainly be returning!
Great stop for oil change and recommendations! Very knowledgeable, professional, and friendly! Very well recommended! This location offers many services! Stop in and get your vehicle checked! They do complimentary checks and services with certain jobs!
Always fast and friendly service, they dont offer additional services or maintenance unless they feel its necessary.The waiting area could use some TLC; its been exactly the same for years.
Great Service. The mechanic (wish I remembered his name) I go almost every month because I drive a lot. I had some lights on like check engine & service req. Service one went away after oil change thank god. Then we asked about the check engine light & told him the codes that came up & he knew exactly what it was & said to not even worry. So thats a lot off stress gone. Now Just need Breaks!!!! And fast! Lol I would def recommend this place, all the people are very friendly! Very knowledgeable mechanics! Will be back soon!! -Honda Oddessy
I didnt feel comfortable and the staff very rude.
Ive brought a couple of different cars here and I always am happy with the results. The staff is really friendly and helpful. Most important to me, is that I dont ever feel like I have to be on guard or that theyre going to try to upsell me something. They always explain their services and have offered me coupons a couple of times without me asking.
Professional, quick, courteous, knowledgeable and quick. Blew my mind as to how quick too 👍👍
I had talked with Sam over the phone super friendly, understanding. When I got there I was able to just drive right in. Fast and knowledgeable.
Oil change is routinely excellent but had brake pad and rotor replacement that was excellent and less than other facilities charge.
Excellent
Great customer service, guys are the best
Fast and affordable. I had brakes repaired at a great price. They dont do alignments or inspections, though.
Service is good, was in and out in under 30 minutes for my car maintenance.
Good
Very fast and efficient
Great, friendly staff here. Quick turn around and great service
Quick effective and efficient. Although I’m hesitant on pricing. The same oil change that was $75 for oil a year ago suddenly spiked to $94? Seems a bit excessive
Very attentive, topped off and checked all fluids. Fast in and out oil change service. Thank you
Very friendly and helpful!
Sammy is a great personable guy, his team is very thorough and tell you what needs to be done in the future if they find parts that will need work on. Great group of hardworking men!
Great customer service.
Sammy Matt plante issac and the other guy I domt remember his name was awesome they deserve a raise and a bonus
Never tightened my oil filter cap on all the way so a little later I noticed that my engine was smoking from oil leaking all over the motor. Lost a Quart or two in oil. Im giving them a one star because oil is mainly what these people do. Some of these guys have too much attitude too and this was just the icing on the cake for me. Will never go to a jiffy lube again in my life.
First time there, very impressive with the costumer attention, fast service in oil change, they provide free services like vacuum, windshield washer fluid also offer coffee and 🍩 lol.
Great customer service!
Good service. Real quick i went on 3/3
Best Jiffy Lube I have ever been to. Employees were nice and helpful. They did not try and tell me my car had a bunch of issues like the normal 15-minute-oil-change places. Helpful honest staff that only do what is necessary and know what they are doing!
I came here for an oil change a couple weeks ago and the staff was very kind and considerate. They applied a discount to my oil change (I told them I was a student) and they brought it down to like 30 bucks. Then just today, I was vacuuming out my car across the street and stupidly locked myself out. One of the mechanics Josh helped me unlock my car, and needless to say I’ll be a return customer. Great customer service at this location and it’s appreciated. Thanks Jiffy Lube!
Good service, if a bit pricey
Awesome service from the employees, Bryan C and Mike are my favorite. Always go there all the time. Thank you.
Im unsure why this place has bad reviews? Are people really complaining because they try to up-sell products and services? Thats their job!Everyone here was amazingly nice to me- opening my door to my car, opening the business door for me when my car was done, sounding authentic in the way they greeted me, everyone said goodbye to me.I am a former GM and DM for multi retail locations before starting my own business and when I say Im impressed I mean it.They treated both my Highlander and myself with respect and amazing service. I am new to the area and will only come here for now on.Special shout out to Beth and Sam who were the direct 2 people who helped me. Im not sure who your manager is but he/she is doing an incredible job with a great staff. Thank you! -Kate
Good service & very friendly.
Great service. Explained things well and clear. In and out with no fuss and a short wait.
You. Are. Great. Love. The. Way. Took. Care. Of. My. Truck. Thank. You
Great, fast service from Bryan and Sam. Will be back.
Good service and average pricing
Super fast. Very respectful and no pressure to do all kinds of “other” services.
First time using this shop. Unreal and extremely respectful services. Ryan was extremely knowledgeable and seemed to care about making sure my car and car issues were fixed insrebd of trying to sell me on unnecessary parts or falsifying issues to spend more on repairs. Offered great matience advice going forward and I will be 100% going back whenever I have an issue.
Been here a few times they dont over push upsell and they are super polite and friendly. Have only had a long wait once and I could tell they were busy so no big deal. I reccomend, Mike is a great guy
Fast, courteous, knowledgable service
Quick service, Nice people
Great service staff. Bring your coupons to get better prices. Jiffy lube is pricey without.
Great service. Very professional. Friendly people
I took my fleet work van there. The tire pressure light and the change oil light were both on. They didnt reset the oil light and didnt even bother to take tire pressure. Cost $40 for just a plain old oil change. Good thing company pays for it. I would never take my own cars.
DISASTER. I should have known this was not going to end well when the oil change took 1 hour, the manager told me he had to go out to a parts store to get an oil filter. After spending $90 on oil I drove home. 4 hours later there were 6 QUARTS OF OIL ON MY GARAGE FLOOR. After 2 visits from the manager it turned out the drain plug was not installed correctly. He left me with kitty litter on the floor and no apologies. He couldnt even tell me why my oil level indicator wasnt functioning. I have no idea if any damage occurred to my engine while I was driving home.That was bad enough but yesterday the oil pan dropped down while I was driving on Rt 128. It was rattling and scraping, I drove slowly to a shop where they used zip ties to hold it back in place. They told me all of the screws holding the pan were missing. I phoned the Jiffy Lube manager to tell him of the problem and he told me it was my fault that the pan dropped down because I hadnt brought my car back to the shop for him to look at.After the 2 major league screwups by this manager I told him I wanted to speak to the owner. He told me that the OWNER DOESNT TALK TO CUSTOMERS. He told me no matter what I would end up talking to him and he refused to put me in touch with the owner.I am clearly frustrated after 2 big time mistakes and a manager who wants to blame me and an owner who doesnt talk to customers.DO NOT TRUST JIFFY LUBE TO CHANGE YOUR OIL.
I paid for oil service and they did not do it. They just reset my gauge to 100%.A few weeks later am down to 15% oil life.
I love coming here, they always take care of me and not to mention everyone is down to earth !
Nice Employees & Great Service.
Im very unhappy and pissed i asked them for a regular oil change nothing special no vaccuming nothing just do my oil change and check fluids I usely do my own oil changes but had no time so I went here little did I know when he brought me out and told me what he did he said there was synthetic oil in the car so we put that back in and everything else is OK whenever he told me the price I almost fell over 105.00 for the synthetic oil change I went on to tell him all I wanted was a regular oil change regular oil he told me theres nothing he could do I didnt ask for synthetic oil to be put in the car I thought a regular oil change costs 29.99 not 70.00 dollars more than they charged me thats not right you pit whatever you want in someone elses car after they tell you that they just wanted a regular oil change so people be careful
Oil Change service, fine.The stuff they try to up-charge you with, not fine. They told me that my front and rear differential fluids needed to be changed. That the fluid was breaking down already, burning up, and that it was low. Little did they know, that my front and rear diffs were already done 10k ago. thanks guys for lieing to me and trying to squeeze out 150 bucks out of my pocket. Not appreciated. Lesson here people, go in to get your oil changed, walk out with only your oil changed. No filters, no wiper blades, nothing else.
Bit too crowded with small waiting area but the employees were great. Longer wait then I am used to.
Very friendly people and fast.
They didnt keep me waiting for long
Honest staff and offer only what is truly needed. I use them at this location exclusively.
Great service and fast. I am looking forward to my next visit.
These people put an oversized oil plug on my oilpan causing this a leak. I’ll never come back to a jiffy lube. They have bad reputation anyways I’ve heard bad stuff.
Courteous, informative, and fast service
Fast service and good service, great price
Staff very helpful. Always get me in.
Super fast service for an oil change.
Great works
Excellent service.
Good service
Treat me great and my car
So quickly!
A quick pain less experience, it works for me when dealerships are fully booked
They are the best never had a problem they always tell me what wrong and how and its a lot cheaper than the dealership
Didnt wait long nice guys
Very fast and helpful.
The employees are great and friendly
Quick service, free coffee, free WiFi
Very good job
Not a good place to do service.
Fast friendly service
Quick and easy!!!
Fantastic!!!💙
Friendly and helpful staff
Nice crew