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South Plains College - Reese Campus Bookstore
819 Gilbert Dr, Lubbock, TX 79416, United States
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South Plains College - Reese Campus Bookstore
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Am
Review №1

I had attended this college online for a year now and was doing great with my gpa. Everyone is nice on campus. I can’t talk much about the campus because I really didn’t attend classes on campus. But this semester I had the most difficult time with the system this one class used (spc choose that system which is a one star). This one class was the only class that used that system for online. The system you use online will fail you tremendously. My whole class have dropped and failing due to the system kicking you out of your test and you don’t get a chance to continue the test once it kicks you out. The teacher does not give you a chance and grades your test. If you haven’t finished the test because the system kicks you off then you get a bad grade. The teacher is not no help either. My whole class even me feel like this is setting us up for failure. All they want is your money. My class and me called to complain about the system and teacher and they all have each other’s back and not taking what you say in consideration. Due to my job (traveling) I can’t take no class on campus. If you fail a class online then you can not retake it again online, you have to go on campus to retake the class. Not everyone is able to attend class on campus. If I could then I wouldn’t be doing online classes. I will be taking my credits and attend another college. I’m so upset that I wasted my money on this college that don’t show concern about their students. There are some good teachers I came across them there is this one that made hell rise.

Be
Review №2

Been in there about 3 times since the last month and have had a great experience. They helped out with everything i needed and some things that i over bought will continue to to shop as long as im learning

Me
Review №3

They are nice and I went at a time when no one was there, I asked alot of questions and still couldnt get physical textbooks. I was disappointed in that part.

Wi
Review №4

Staff was organized and they helped me with all my needs. I was in and out in less than 5 minutes.

La
Review №5

Excellent place!

Ji
Review №6

Bought my ebooks from here. Didn’t end up needing one of them so I decided to return it and was going to use the return amount to by something else. According to the back of the receipt, you have 5 days to return it. Ebooks with access codes must have the seal on it and the access code can’t be scratch off. Mine was still in its original form. I went in on the 5th day and tried to return it. The manager came out of her office yelling at me because I was trying to return it. Some of the employees are rude as well, even though 2 other employees did agree that the day I went in, it was the last day for me to return it. I was yelled at by the manager in front of her employees and was told that I could “get out of her store”. This place has no customer service what so ever. They get very snappy at you and angry even if you ask them a question. Terrible place.

Ke
Review №7

Great manager there who tries her best to help out with students

Se
Review №8

The worst customer service ever. Horrible staff that is rude and very unprofessional! Cant even ask a simple question without them snapping at you!! Management needs to do something about their rude staff!

As
Review №9

Ordered my school supplies online. 4 black binders and 4 notebooks were in this order and they were all scratched up like crazy and covered in dust or dirt. Highly disappointed. How is this acceptable?

Ca
Review №10

I did not go in there, I went to another place.

Mi
Review №11

Very helpful people

Do
Review №12

Need more food options for students

Do
Review №13

Rude people!But that is to be expected from people who have no idea of how things are in the real world, where you can be fired for such behavior.

Jo
Review №14

The workers are always so friendly and helpful to me..offering suggestions and advice about different things really more than is required of their job which makes me want to go in their store cause I know that Im going to get the help I need and fast so that I can be on my way. Thank you kylie for doing what you do!

Je
Review №15

Its got a good selection of books. They price match so that helps a lot. And cute merchandise in store.

Gl
Review №16

The staff always knows exactly what you need and are very kind and friendly.

Tr
Review №17

Love how friendly Natalie Guerra is she is always knowledgeable and so sweet when helping my wife and I with anything we need. She is a great advisor and will help you succeed!

Hu
Review №18

Okay I guess at least you can rent the books for the semester. I went to pick up books for my girlfriend for spring 2019 semester, she had sent me photos of the labels are the exact books that need to be picked up. I showed the pictures to the worker in the bookstore and yet somehow I still got out with one of the wrong books even though they said yep these the ones you need...

X
Review №19

Super helpful and friendly staff! What more do you want! Thanks for helping me when I was in a hurry!

Cr
Review №20

Terrible because they offer to buy ALL books back and when I tried to sell a math book I had to buy this semester for $195 they offered me .50 for it. When they FORCE you to buy a book and not offer a rental on it, they should at least give you half back when the buy it back. Offering .50 is insulting!!!

Te
Review №21

Affordable tuition tuition for the start to a bright beginnings! The professors teach you and give you direction to help with life lessons. A great place to start your education future!

Gr
Review №22

Dont try to take one class without having to go though all the bull. Im 62 and they want a transcript from my high school. Im not sure that they have them after 35 years

Le
Review №23

Great place to get a college education for a reasonable cost! Excellent faculty and staff who really care about your success!

Ha
Review №24

The people who work here always seem like they know what they are doing and Ive always had great service!

Je
Review №25

I love EVERYTHING about south plains college my experience so far has been wonderful.

St
Review №26

Fast service and friendly too! They try to help ya out as best as then can.

Va
Review №27

Great customer service! Very friendly and helpful

Si
Review №28

Love the library especially Tracey and Juanita just so nice knowledgeable eager to assist!!

Jo
Review №29

Another year of an awful experience. This is the second year I decide to rent books from there, and the books rented are not in really good condition. I take them back at the end of the semester to turn them back in, and they tell me I have to pay for the condition of the book lol. They sold me this piece of junk and then wanna say they would never sell books like that. Best bet is to take your money somewhere else or you might get screwed too!

Br
Review №30

SPC is a great place to begin a college education. It is also a wonderful place to work.

El
Review №31

I walked into 39th and Ave Q. Advisor and reception moved like slouth from Zootropia. Advisor took 90 minutes with one student, showed no interest in moving the fast or even cared. I show up to pay colleges fees 5 hours later and again reception doesnt move. Money in my hand and no interest in moving along.The Dean answered all of our questions, assisted in scheduling courses, went far and beyond assisting what an advisors should have been doing to begin with. God Help him, he got the job done... The staff needs to move and get students registered, collect their parents money, and in class faster.We work hard for our kids, get them to college, miss work to get them off to school.

Je
Review №32

Bookstore is nice, friendly staff, prices could be more reasonable for books, but thats everywhere.

Br
Review №33

Love the school

Ab
Review №34

Staff are really horrible, we are all adults and treated like children. I know what books i need dont force me to bring a schedule, if i mess up its my moneu, why are u so worried?

Jo
Review №35

Really helpful. Got everthing I needed taken care of.

Br
Review №36

Stuff is pricy. Hold off until you get your refund before you give your money away like that.

Ja
Review №37

Its kinda big theres not much to do though but it is nice and has good food but the place is ti boring

Wa
Review №38

Good service

Mi
Review №39

The staff is very helpful.

Ka
Review №40

A small school, great for your first 2 years

Ma
Review №41

My daughter wrks tgere

an
Review №42

Good staff and clean and organized

Ma
Review №43

Great place to get educated!

kr
Review №44

They never answer the phones for admission or the office I had went in and gave all my paper work for admission and the next day got a email saying my admission was still incomplete this is the most unprofessional service I have gotten at a college either they need more people to help work or maybe need a better work ethic who knows awful awful service

Ka
Review №45

Very quiet and the librarians are a tremendous help.

9t
Review №46

Great place to study and go to school.

Al
Review №47

Small, simple and has a lot of classes available

Al
Review №48

Very helpful and super sweet!

F
Review №49

Very friendly staff, very helpful

Ki
Review №50

I love SPC!

Ci
Review №51

Great place for an education.

Li
Review №52

Very efficient and helpful employees

Ta
Review №53

Great place to learn.

Ch
Review №54

Long wait times and over priced food

Ni
Review №55

Dont take 5 week calculus

Pr
Review №56

Decent if overpriced

Am
Review №57

Helpful staff!

Na
Review №58

Terrible, give me my money back

Do
Review №59

Very helpful...

Re
Review №60

The staff is so rude

Me
Review №61

Its great

Vi
Review №62

Very helpful staff

An
Review №63

Clean school for the most part

D
Review №64

Pleasant fast service

Jo
Review №65

Pricey items.

Ka
Review №66

Rude staff, overpriced.

Ms
Review №67

Friendly people

J
Review №68

Helpful

Information
26 Photos
68 Comments
4.2 Rating
  • Address:819 Gilbert Dr, Lubbock, TX 79416, United States
  • Site:http://sp-reesebookstore.com/
  • Phone:+1 806-894-9611
Categories
  • Book store
Working hours
  • Monday:7:30AM–4:30PM
  • Tuesday:7:30AM–4:30PM
  • Wednesday:7:30AM–4:30PM
  • Thursday:7:30AM–4:30PM
  • Friday:8AM–4PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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