Best remodeling crew weve ever had in 28 years! Highly recomend! All our neighbors ask who did our vinyl siding. We get lots of compliments 😁

Upfront, Frank Graves listened to what we hoped to accomplish with replacement windows for our home. He helped guide us to products that would achieve those goals. His demonstrations and explanations were very helpful. His description of what type window would work best for our home was spot on. His overview of what would happen in the process from ordering to installation was accurate. Each window was measured and checked, then numbered. On installation day, the windows were again measured and checked against the new windows which were numbered correspondingly. We were amazed that Ron and his team removed 18 old windows, installed 18 new windows, cleaned up, and removed all debris in just 6 hours. Ron is an attention to detail, careful leader. His team was a well oiled machine.Our windows have already made a huge difference in room temperature, and visibility. We are happy with our decision to use Window World of middle Georgia.

I enjoyed my whole experience with window world. Very thankful that I connected with them. Price budget friendly.

Installed windows and removed old windows. Did a good job for the most part. Old windows seemed hard to remove their reciprocating saw jumped on them at the bottom of 4 of my old windows leaving a gash at the bottom of window seal. I ended up painting all window seals at the bottom afterwards which covered the saw marks. Other than that very happy with the new windows.

Awesome guys, replace all my windows and rebuild all my frames.

This place replaced my mother’s windows, and they did an outstanding job!She told me that the salesman was very nice and reasonable with his pricing, and the installation crew was top notch and respectful.Recommend 100%!

The representative that initially came to our home was very knowledgeable, thorough, and courteous. All options and details of the project were explained and the process was very smooth. Leon, the lead installer who handled our project, is a very skilled craftsman and a master of his trade. He did an amazing job replacing all of our windows. The transformation is amazing and we are very pleased with the final result!

Were very pleased with our new windows. Jamie and Norris did an excellent job installing. They were on time, courteous and very professional.

Frank graves is the best rep there is! When I say he is the best, he is the best! He wont steer u wrong, if anything he will help educate u . We have not got the windows installed yet but we are pretty confident that will be awesome as well! We will submit another review once the windows are in. We couldnt have asked for a better person for the job! Mr Graves is welcome to our home at any time! We loved him from the start!

Experience with Window World was great! Product and workmanship are amazing, I would certainly not consider using another window company if Im honest. Frank Graves was the sales person I spoke with, he showed up with samples and showed me every inch of the window I would be getting. Only downside was the long lead time, but other than that, it was great. Easy transactions and great installation. They were done in less than a day. The house was impeccable which was surprising for contractors in my area. I would certainly recommend them to anyone needing new windows

We are so happy with our new windows that we called them back out to replace more windows and the front door. Frank came out to give us our estimate both times, and we cant imagine ever using anyone else. Hes very professional, upfront, and knowledgeable. The warranty is unbeatable and the quality incomparable. Definitely the company to use, and Frank is the man to ask for.

Great Job! The sales team (Frank Graves), the installation team of Ron Hugleys, the installers Kanorris Watkins and Jamie Johnson done a absolute fantastic job. We couldnt be happier or more excited about our fabulous new windows. Our family would like to thank the entire staff!!

Professional on time .Ron Hugley and his crew did a excellent job.polite and kept the area clean .

We met with our sales rep. Frank Graves. Frank was very helpful and detailed with any questions we had about the installation. The installers were also top notch. Very respectful and careful with their work. They cleaned up after themselves and left us very satisfied with the entire job. We look forward to doing business with Frank Graves in the future. Great company with amazing employees, definitely a Five Star!

Frank Graves came out and talked about what Window World could do for us and he was ABSOLUTLY correct. these are the best windows ever. No glare, a mirror like finish and so much cleaner looking. The installation crew run by Mr.Hugley was quick and through, couldnt have asked for a better crew. Thank you Window World.

They arrived on time. Were courteous and did a professional job.

Mr.Frank was great to work with. He checked to see if I was satisfied after the installed. I appreciate that.Ron’s crew did a great job.Very happy with my new windows

I called 4/12 and spoke to Katie about getting a quote for windows. I was told they were booked but she asked me to hold on because they just had a cancellation. She asked me if I could do 4/13 at noon and told her that would be great. Katie told me they would call me when they were on the way. I changed my schedule to be at the house at Noon. I waited until 12:10pm before I called Window World back and Madison answered the phone. I asked her if they were suppose to call me about noon and told her that I had talked to Katie. Madison told me today wasnt going to happen. I asked why schedule me. She said they scheduled me for May 5 with my vinyl siding. I just told her to cancel that appointment too.

Great customer service and worth the price

I ABSOLUTELY LOOOOVE MY WINDOWS!!!! I PURCHASED THE ONE WITH THE BLUE TINT. FIRST OF ALL I WANNA THANK FRANK GRAVES!!! HE WAS VERY PROFESSIONAL AND FUNNY TOO😄😄😄 SECOND I WANNA THANK RON HUGHLEY FOR THE INSTALL VERY FAST AND PROFESSIONAL.... WINDOW WORLD YOU HAVE MY VOTE😍😍😍😍🥰🥰🥰

Frank Graves came to my home and he was professional, VERY knowledgeable about windows and everything home improvement. Frank is honest, professional and prompt. I would highly recommend him as a person you can trust 100%.

Great installation, super friendly greeting, completed job super fast, professionally, checking function of all parts and left job site completely clean. Would absolutely recommend to my family and my friends.

The only problem i had was the use of sub-contractors as i do understand you were operating in a COVID environment. Contractors shattered old window during removal and im still picking up glass from the area but other than that…very pleased with the product!

Friendly business. Keeps you updated on arrivals. Installation of windows is perfect. We have been using this business approximately 10 years.

Frank Graves came and explained everything we needed to know about the new windows we are putting in our home. He was extremely professional and knowledgeable, and he was a pleasure with whom to do business.

Our whole experience with Window World has been wonderful. From the sales appointment to final install and the questions in between, they have been Amazing. Our foreman was Ron, the team showed up and immediately got to work, they worked in sync and cleaned up as they went. I was amazed as our home was considered a big Job with 26 windows, 2 being Bays. One of our bay windows had some rain rot wood around the frame. We had to call another company out to repair the frame before Ron could finish it out but as soon as the repair was completed Ron came out on his day off to finish it. It was really a wonderful experience start to finish!My only thing I would have liked is if the team were trained to fix/replace frames on existing bay windows. Having to get another company out quickly was costly and delayed the completion of our project (but not for long).Highly recommend Window World for your window replacements.

They were all about work. They were nice and friendly. Answered my questions, showed me everything about the new windows. They cleaned up as they went. No broken flowers or dog. Which was very good. Im thinking about having them replace my doors to. They were awesome.

Window World delivers exactly what they claim and then some. Hard to beat the overall value.

Everyone was very professional. I would use this company again.

Made an appointment for consultation and Noone ever showed up or called to cancel or reschedule!!!!!

I closed my garage and turn it into a den, so I have a vinyl around a window in a door. And I love it. Dusty was so professional he kept in contact with me throughout the whole process.ThanksWindow World

Terrible. No show for scheduled appt. They called 30 mins after scheduled appt but after 1hr of waiting I called to say nvm. No one ever called back to follow-up.

Very professional and efficient. They were friendly and went out of their way to accommodate us. It was a pleasure and the windows are beautiful. We are both very pleased with the outcome.

Frank went the extra mile and gave us great customer service! Highly recommend

My wife and I are currently building a new home. Even though this company mostly specializes in replacement windows, I thought I’d reach out to them nonetheless to quote me on a new construction project. I sent Weston the house plans which included well over 20 windows of various shapes and sizes. Windows can actually be somewhat complex in their various and numerous options, something I never knew. But Weston explained our options in a manner that helped us make the best decision for our home. He provided us with multiple quotes based on the various options we were considering.After considering several other companies, we hired Window World for the project. We are extremely pleased with the quality and the look of the windows, and we were able to stay within our budgeted amount.

Jordan came out to our house. Young, energetic and knowledgeable! He measured & talked quickly but never any sales pressure techniques. Highly personable but we went with him b/c his ideas on how to replace our windows saved us over $4K from WinChoice. I signed & canceled 2 next appts with Champion & Home Depot. Very comfortable w/our choice & looking fwd to new windows. Highly impressed w/Jordan and I don’t impress easily.

It was great very helpful and patience.

Window World sent out a crew that was very professional and timely! They cleaned up everything and made sure we were happy before leaving. I highly recommend them to anyone needing to replace their windows!

Initial consultation with Jordan of Window World was very insightful and easy going. Took time to answer all questions with no added sales pressure. Once he made sure that we understood everything related to purchasing windows, he provide an upfront quote that totally exceeded our expectations. Looking forward to working with Jordan to install our custom windows by Window World.

This is one of the best places to get your windows from if you are ready to replace them with an energy-efficient window. Professional Service everything as described excellent service.

Peyton Garrison was very knowledgeable about window features and was able to provide a window for demonstrations. Got a great price and he explained the installation process and what to expect when they are installed. Their best feature is their guarantee for replacement with no questions asked. Notice I said replacement, not repair. Guarantee is replaceable one time in the event you sell the home the new owner will have the window guarantee. Will definitely do business with them again.

Fast, efficient and neat installation. These guys are experienced and seem to have reasonable prices as best I can tell. Lifetime warranty!!

Competitively priced with a much better warranty then the others. Professional, efficient, and friendly installation team. Very please with the finished product.

I would recommend Window World to anyone for their home needs! It was the most pleasant experience I have ever had with an installer of any kind! The crew was AMAZING! They were finished a half a day early due to their dedication and perseverance in fighting the weatherly elements. I never felt bothered with them AT ALL and they never made my 3 children uncomfortable either. My home looks BRAND NEW and GORGEOUS thanks to Window World. I am so very please with my experience! If I ever have to go back and do it again, I WILL!! You guys have made this country girls dream come true!!! Thank you!!!

Very pleased with the installation. The only issue was one window was measured incorrectly so had to wait another 6 weeks or so for that one, but that was a minor issue. Overall pleased with service and installation.

Outstanding customer service! Great teamwork with great quality, they stand behind their work. Please consider using this company... in fact tell them I sent you.

We had 12 windows replaced. Outstanding service and product

OMG, Mr. FRANK GRAVES was the best. He was the type of guy that you felt like you have known all of your life. Was very honest and knowledgeable about what product would be best for what you were looking for. Mr. FRANK thank you so much for the best consultation and customer service Ive received in a long time. Be blessed, Sir! Cant wait to get my install.Will come back later after the install with that experience. The installers didnt great job with the door install and cleanup afterwards. They were professional as well. Would highly recommend window world for you storm door needs.

It was a great experience!

Mr. Frank Graves came out to give me an estimate, ordered my windows, shutters and a new patio door and within a few weeks my order was in! They installed 6 windows, my patio door and shutters all in one day! It was a fast process and you could not even tell that they had been working at my house when they left. Very neat and tidy! Window World ROCKS!!!

Ive been using Window World for a house I just bought thats 20 years old now. The window frames have shifted as the house has settled but the fit is great when they are done and outside noise has been reduced quite a bit. I plan on replacing more windows as time goes on as the quality and service remain outstanding.

I love my new windows! Frank came out and did a demonstration on the windows, which ultimately sold me on these. I love the lifelong, transferable warranty and the fact that I won’t have to ever worry about windows again. Chris and Gary, the installers, were efficient and communicative throughout the installment process and so I can and will highly recommend Window World of Macon to anyone needing windows!

I am extremely pleased with my new windows, big improvement for savings on heat/ air and the interior / exterior enhancement to my home. The sales rep, customer service and the crew that installed the windows were all very professional!

Workers was very professional! My house looks awesome with the new siding!

The Sales representative, Ron Hughley and Team did an extraordinary job installing our windows. They rock and Window World rock!!!!

The gentleman showed up and spoke to me for a minute or two, then unloaded there tools and went straight to work. What transpired next for the next couple of days, was pure professionalism. Them fellows went to work on those windows, removing those old windows and replacing the new windows. When they finished, my house had a fresh new look. Im totally happy with the new windows and the new look they gave my home. THANK YOU, WINDOW WORLD!!!

Window World of Macon, Georgia is great. I replaced all the windows from the original ones from 1973. What a difference! From the first to the last person that came out all was a good experience. Very professional, friendly, hard working and polite. They actually did more than I really expected and really impressed me. I have told others about my great experience and am a customer for life. I love my new windows and actually feel safer with all the safety included in each window.

Big improvement for savings on heat/air to my home. The crew that installed the windows were all very professional!very satisfied

Wow! I needed several windows replaced, and Window World Macon came highly recommended by friends and colleagues. I mean, rave recommendations and reviews. I made an appointment, and was told Jordan would be out at 9 am 2 days later (my convenience). The day before my appointment I received an email and text reminding me of my appointment the next day. Day of appointment, jordan called and said he would arrive in 20 minutes, to he here at 9. Exactly 20 minutes later he pulled in my driveway. He was in company logo shirt, and introduced himself, just incredibly professional in appearance, demeanor, and language. He started his presentation about the company with brochures to support him. I showed him what I wanted and why. He knew just what additional questions to ask to help me come to what I really wanted...things I havent thought of - i.e. do I ever open the window or want unobstructed view, etc. He was extremely knowledgeable and thorough. I never felt rushed and had all of my questions and concerns answered completely to my satisfaction. On a pre-printed worksheet he wrote a quote with descriptions and prices. We reviewed the quote, he provided additional detail to answer my questions. Jordan wrote the order, again on pre-prited order form with multiple carbon copies. Reviewed the order with me comparing it to the quote for confirmation. He took a half payment deposit with credit card reader, and gave me a copy of everything with a realistic expectation for installing (protracted because of Covid delays - no promise to make me feel good to close the sale - the likely true reality). I have the utmost respect and trust in this company and the products Ive ordered. Jordan is a Customer Service superstar, I have nothing but high praise for this guy. Im looking forward to my new windows and storm door!

This is the 4th set of windows I have bought for the homes I lived in. I highly recommend Window World. They arrived on time, dismantled and removed the old windows efficiently and with care around my home.I cannot say how good it feels to have a quality window installed and to have it trimmed to where it blends with the colors of my home. All in all, a great job!!.

I was so glad to have Frank come to my house and explain and show me what the replacement windows would look like as well as they worked. The savings the windows would make with my electric bill was a selling point for me. The installers were great as well. The windows look great and I just want to thank every one that was involved in the process of my replacement windows. I would not hesitate to refer Window World.

Window World associates provided professional and friendly assistance in their effort to serve me. Really pleased with the worked performed by them. My new windows and siding are just beautiful!

All of the above,I will be sure to tell all of my friends,about the entire sales, and installation teams of Window World. As a matter of fact I was impressed by the entire WW group, from the people who answer your phones, to the scheduling of the installation team in the warehouse.thank you all for a fine job. Clem & Kathy Stickline

Service and product (double-hung windows) exceeded our expectations. Elite-line tinted windows with their updated features are a true treat. The surprise was how fresh the exterior looks with aluminum wrapping over the wood trim. Kudos to the personnel who performed this transformation--Dax, our sales rep; Laura in the office; and especially Leon Adams & his crew Thomas and Ray, who did the installation. Also Jordan, who quickly helped my wife with an operating process. All we were told to expect came true and we are delighted to recommend this business and its product.

I’ll start with the salesman, Jordan. He was wonderful! He was able to work with my schedule when setting up appts. He answered any question I had. And when it came to processing the payment, due there being a cap on the amount you could put on your card via phone, he met me at my job! He was wonderful throughout the whole process!The install team that came out was amazing! Very polite and efficient. They even helped me hang my clock above my mantel that I got 3 months prior! They definitely went above and beyond! Hands down I would recommend them to anyone!!

Outstanding...Frank Graves made the process easy. He explained everything to us and really delivered. The crew was exceptional and professional. Should have had the windows installed sooner as we can already feel the difference in our home

They were the greatest people to work with. Frank was an awesome salesman as well as a great person. I wish I had known it was this easy to replace my windows,would have done it years ago. Thanks Frank for all you did for us.Sincerely,Sarah Cox

Frank Graves was the representative who came to my house . He was prompt, professional and extremely helpful. He answered all my concerns and questions and was easy to work with. Laura set up my installation and was very kind and helpful. Rob and Jamie Installed the windows. They were polite and did a great job. The windows look great but will look much better after they are cleaned as they are pretty dirty now. :)). Thank you Window World!

Windows were installed in a vacation home. Great service. Friendly people. Professional. All questions answered. New windows replaced our old foggy windows. Love that we have a clear beautiful view to the outside and all the light that comes in now. Best thing is the lifetime guarantee.

This is my second time using Window World and I am have been very pleased in both instances. The installers were very polite and helpful! I was already enjoying my windows and front door from a previous installation and now have a lovely new sliding back door to enjoy as well. Would definitely recommend them!

Window World of Middle Georgia, you have a very professional group of people from the seller (Jordan Rousry) to the installers. Our windows look great. Everyone was kind and hardworking. Everything was done in a timely manner from the ordering of the windows to the installation. I couldnt believe all 23 windows would be installed in a day but it happened. Great job! Thank you all so much!

The whole window world experience has been very pleasant. No pressure sales, timely installation by professional and courteous staff. Would recommend to anyone looking for new windows.Windows are high quality and have improved our energy efficiency tremendously.

They were very nice and respectful! They did a great job! They cleaned up after each day and made sure at the end that all was completed and cleaned. The windows look great !

Window world rocks! While there was a little stumble in the beginning, they went above and beyond expectations. They were professional, kind, explained in plain English, but above all else the product they sell is exceptional. The windows are beautiful as well as functional. They always call back. If you are considering new windows, look no further.

Window World honors their life time guarantee. So glad we did business with them.

Window world did a wonderful job. Installers were very professional.

Totally professional experience. Dax did a great job explaining the process and the installers were absolutely spot on. I was out of town during the install and had a contractor friend check in on the install. He was totally impressed. It was a difficult install but ended up perfect. Totally satisfied, cant wait to replace the rest of our windows.Thanks so much

Jordan was very upfront and honest about pros and cons on all options. The installation/installer was prompt and efficient.

My wife and I recently bought a house and reached out to Window World to get a quote for 12 window replacements. Through it all we probably could have found a slightly cheaper price; but considering the excellent service, superior windows, and transferable lifetime free-replacement warranty you cant beat Window World. From day 1 the experience was excellent. Jordan with Sales and Gary & his son with install were all we could have asked for.The only complaint was it took about a week longer than expected for the windows to come in but being that were in the busiest time of the year, its perfectly understandable. All in all, excellent experience and highly recommend. Feel free to use my name for a referral rate.

Frank came out and we discussed my window needs. The installers came when the windows came in and did an excellent job. They cleaned the windows and left no mess. Frank was wonderful to work with too. Most importantly we love our new windows and recommend window world 100%. Happy Cutomers.

During Hurricane Michael, my home received damage to my roof and two of my windows. I contacted Window World to replace the damaged windows. They immediately sent Joshua to my home to inspect take measurements and explain the process for building and installing the windows which was included in price of windows. I purchased the windows, it was a quick turnaround for production, the installation was scheduled, the installers arrived on time, completed the installation in a timely and professional manner and cleaned up behind themselves. Was well pleased with Window World and the process from the first call to the installation. I highly recommend them if you need to replace your windows

I have had my windows for almost two years and am very pleased. Had my first experience with a service call recently and they were awesome. Turns out nothing wrong with the window just user error and they did not make me feel bad in the least 😊. Not only would I use them again, I am, a new door is on order.

We had windows and vinyl siding installed at our home. We were very happy with both crews and enjoyed getting to know them. Great experience and finished product looks awesome. Our home looks new now. We would recommend Window World to people that ask us about our experiences with them.

Excellent service and installation

Overall,My Experience Was The Greatest With Window World. The New Transformation Of My Home Is Beyond Amazing. I Highly Recommend You For They Outstanding Services!

Excellent to deal withBought new Windows, sofet and facia for the houseMade it look new again

Frank was awesome! Answered any questions we had and made us feel welcomed to the window world family! Never been this excited to spend money but I can’t wait for my windows to come in! He approved us with 100% financing with nothing down since it’s close to the holidays which is perfect for our little family! We are beyond excited and can’t wait for the install

Had windows installed a few years ago and had a few where the seals failed. Just a phone call and they were true to their guarantee. They were all replaced at zero cost to me. Dillon who came and did the work was courteous and on time! Thanks Dillon!

We had Jordan come out to our home this morning. We were very impressed about everything we saw and learned pertaining to Window World windows. Cant wait to get our new windows. Jordan is very knowledgeable, friendly and excellent at his job. Hes a valuable asset to your business, dont let him slip through your fingers.

They came when they said they would and did a quality job quickly and were very polite and professional. I would recommend them to my friends. Linda Cantrell

If I had known that every person I talked to at Window World would be so outstanding at customer service, I would have kept a list of names. From the first call to the after my project was completed, EVERYONE, was considerate, knowledgeable, just great at their respective jobs. Noone took short cuts or pushed their job onto someone else. EVERY facet of windows, doors, siding, facia, etc....from setting up a convenient first look at the project, low pressure sales team,scheduling, payment plans, installation. ...I would chose Window World again in a heart beat!! Great company with old school values! Frank deserves the credit on this one and at least one more to follow! ! Thank you to the entire team @ Window World!

After a difficult start with the finished wrap on our palladium windows I went to see the owner who agreed that they needed to be re-done. She kindly sent out Leon one of the more experienced people who wrap this type of window and he redid everything for us yesterday. The results are now excellent. Thank you Window World for staying true to your customer in resolving the issue we had with this type of window. I wish that the job could have been done in this manner from the beginning. Thank you, Carol Frayne

We were very pleased with the installers and how quickly the windows were installed. We are so appreciative of Window World for the way our house looks with the new windows. Also for Dax Wall for being a great salesman. Thanks to all that worked with us. We will recommend Window World.

Customer Service was great. Every aspect of choosing window type, color and explanation of installation procedure was very helpful. Installers were prompt and curteous.

Great sales and installation staff. Very happy with my purchase. I will not use anyone else going forward.

I used Window World to replace my bathroom window. Frank came out and measured and met with me the day I called them. He told me upfront that it would take 5-7 weeks for the install. Once the installers came out they took out my old window and put the new window in, in a timely fashion. They were very professional. I would recommend Window World to anyone that ask

Window World did a fantastic job! They were professional and courteous. They cleaned up behind themselves. They showed me how to work the windows before leaving. I would highly recommend them to all of my friends and neighbors.

I had 18 windows replaced. Excellent customer service. Sales people had all the nessary samples to demonstrate the product. Windows arrived ahead of schedule.installers were courteous and considerate of my home. Noticed difference in heat transfer the first day. Excellent product.

Jordan was the perfect salesman! Ms. Laura is so sweet and extremely helpful. Installers were professional. Not to mention, MY WINDOWS AND NEW DOOR LOOK AWESOME!

Associate arrived early and got right to work removing old door and installing new door assembly. Associate was congenial and very friendly . He did an excellent job on the installation and cleaned up all debris upon completion of the job.