Easy to find. Had the part I needed.
Easy peasy. I needed a part to fix my oven. I called Sunberg and had the part in my hands in less than an hour. Im very glad theyre around.
I have been buying from Eric and Mark here for 25 years. Jim had been there for about 20. Sundberg is largest appliance parts purveyor in US with 3 major warehouses and 15 mini-warehouses throughout the Midwest. If Madison doesnt have the part, they usually can have it the next day. BEWARE of on-line offers for used parts and cheap knock-offs made of inferior materials (which will void your factory warranty) - especially from AMAZON, E-Bay, Walmart
If it is made, they can get it!
They were able to order the parts that I needed in for the next day. Prices were comparable to online retailers and this location was close to home so I went with them. Great service when I picked up too!
I called ahead to check if they had the belt for my dryer, and in 15 sec they were able to confirm the right part, something a big box store is incapable of normally.Really pleased, so I drove over and got the component, and Im looking forward to getting my shirts dried tonight.
Great prices and great service!
They have the best customer service! Delivery is the best too! I ordered parts for the apartment complex yesterday and they were here today! love that!
These guys have always been great.They have always called me promptly when parts are in and gone out of their way whenever possible to provide some amazing service.
Wow, price gouging big time. Needed a controller board for my GE fridge, found 3 different online retailers all with great reviews that wanted $140.00 for the part. Called SUNDBERG (Wish they never would have bought out that great little place on Willie Street :( ) and they want $240.00 for it!!!! Thats highway robbery!!!!! Not going to take advantage of me. Ordered online.EDITED*** Called GE directly, they RETAIL for this part FROM GE is $189.00, but because of the issue I had, they sold it to me for $87.00 and shipped it to me overnight air for $15.00. Wow! Sundberg wanted $50.00 OVER RETAIL!!!!
Stopped in to Madison store this morning and asked for p/n 4389142 listed retail on internet for around $60. Was charged around $99.00. Went out to service truck stewed around for a little checked on internet with computer and found out could order online elsewhere for $26.00. Took part back and will wait till Monday to get in mail. Used to be able to buy wholesale before the move.
They were able to order me a new control unit for an early 70s Maytag Halo of Heat Dryer and a replacement rubber clutch for a KitchenAid blender. Most of these things end up in a landfill when they break, but I was able to fix them inexpensively thanks to Sundberg!
Courteous, smart, and fast. Whats not to like?