Excellent service. This is the first optometrist I’ve had in years who seemed very competent AND had a nice personality! Highly recommended.
Eyemart express was Great friendly helpful I tell my friends to get your glasses at eyemart express
The staff was outstanding! Very polite & helpful. I loved my experience there with the new online eye exam, very new to me, great overall experience.
Hope this is useful to someone else.Summary:-excellent doctor,-horribly uncaring and disinterested staffFor context I have been a client of Dr Jean Tasler since 2006 (that’s 15 years) She used to own the clinic until she went into semi retirement and sold it to eye mart express. However she continues to work there as an employee and Eyemart Express gets to keep her loyal client base.But loyalty to an excellent doctor can only take you so far. My last three interactions have been disappointing and I will sadly have to move elsewhere.In my last interaction with Eyemart Express,1. they made me feel like the scum of the earth for requesting a trial lens. When Dr Tasler owned the clinic, this would never have happened. I was always treated courteously2. They claimed that my insurance from Mayo Clinic had disappeared from their system. They don’t know why. To add insult to injury, they “have never heard of Mayo Clinic” and are pretty sure they don’t support it. (For context I have already used that insurance with them since 2019). Wonderful.In frustration I asked them to cancel my appointment if they don’t support my insurance. This they did without glitches or snarky replies. So there’s that!
Mary H showed me a pair of glasses that I would have never picked out for myself. As soon as I tried them on, I fell in love instantly! I cannot recommend eyemart enough!
Very curtious staff and optometrist Jean Tasker is excellent!
Was very happy with the service I received and all 3 pairs of glasses I got were ready in less than 24 hours. Great prices too!
This was an emergency visit because I really needed glasses. The staff was so helpful, particularly Mary, the frame selection was huge and very trendy, and I received my glasses in 63 minutes. I was so impressed I bought a couple of extra pairs of glasses.
First visit to this clinic. Efficient staff, the latest and best diagnostic equipment. Very thorough exam for new contacts. Dr. Jean Tasler a wonderful, exacting professional . Truly impressed. Best clinic andoptometrist Ive ever been to.
Great experience, good customer service. But they need better inventory.
Really lovely place! Everyone is so helpful. The lab Manager Dan was awesome! He worked with me to make sure I had my glasses so I could drive down to the cities the next day! Everyone I met was so pleasant and kind.
I am changing my review from one star to five as Eyemart Express did everything to finally resolve the issues with my glasses. Thank you Crystal I appreciate everything you did for me, and spending the time to make sure my glasses were perfect.I had an appointment in February of this year, and for starters I arrived and they didnt have my appointment in the system but had notes of some kind. So I had to sit there and waiting to get in between appointments. I purchased two sets of glasses that day in the amount of $676.10. When I received the second pair I could not even see out of one of the lenses. Long story short I have had them fixed three times, and still every time I wear them I cannot see correctly and they make me dizzy. I took them in for a forth time to have them checked and even though the alignment dots were off by about a little over an 1/8 of an inch they said they were fine. I have never had this much trouble with glasses in my life, and I have worn progressives for almost 9 years. If they do not rectify this I will never go there again, and head back to my old provider as I only went to this one as it is the closest to my house and still a 20 minute drive.
First time going in. I came in with a eyeglass emergency (had broken both glasses) Soon as I walked in I was greeted by both ladies with a hello, a smile and how could they help me. The whole process was just great. There is no words that can describe how awesome they were. I highly recommend this place for your eye care needs. You can tell they truly care.
Great thank you!
It is my first time getting the Glasses....This is an awesome place...Page and Tom are fabulous and friendly people helped me throughout the process...I definitely recommend this place....I got my glasses made under 15 minutes..Very friendly atmosphere
Crystal, the Store Manager was amazing to work with. I told her my budget and what I needed and she not only helped me, but she was able to provide me with stylish name brand glasses and sun glasses as well as a back up pair of glasses. And the best part I got 3/4 in less then 1 hour!!😁 the Fourth I ordered out.Thank you Eyemart Express and thank you Crystal!!!!
Great experience. Dr. Tasler is awesome. Sales associate Harrison was super helpful and funny
Do yourself a favor and read through the flip chart on the desks to brush up on terminology and whats new since you last bought glasses. The salesperson who helped me with my prescription gave me the impression they had better tasks to attend to and only asked me yes or no questions, clicked through the computer and didnt take time to explain anything. I should have left then.The second person who helped me when my prescription was so wrong I felt cross-eyed, probably assumed the first person educated me, but didnt make a lot of effort to explain progressive lenses beyond it took a while for my mom to get used to them. When I explained where my field of vision was they finally re-measured to find that the first person had done a haphazard job.That version of progressives was not optimal at all for me, which I learned on my THIRD visit, this time with the interim manager, who took the time to educate me on the differences. (When someone says its just like bifocals without the line is leaving out A LOT of information, FYI.) I still dont have the right prescription for my computer work, and I dont think effort was made to help me find the right frame size (which I didnt even know was a thing until my third visit) in the style I wanted.With my sons prescription we were certain we ordered it in polycarbonate (which we understand to mean a condensed version of a thick glass), but the first pair came in SUPER thick plastic. Also, my second single vision pair werent tinted like I had ordered. Easy enough fix for THAT pair, but the point is absolutely NOTHING went right with any of our orders.We only buy glasses once every few years. We dont know all of the technical jargon. We really like the doc, but my family wont buy glasses there again.
I went in looking for the least expensive replacement pair of glasses and found them. Tech was amiable and turnaround was fast. I went in mid to late afternoon and picked out frames, went with single vision lenses and they texted me the next morning that my glasses were ready. Nice job Eyemart!
My mothers eye sight was permanently damaged at birth and as a result, eye glasses for her are generally extremely expensive for her unique prescription and hard to cater to. We were able to get an amazing deal on an every day pair as well as a pair of prescription sunglasses at nearly half the price that nearby competitors quoted us at. Christina was extremely helpful and patient as well. She comprehensively described all the options available to us as well as price differences in an honest and professional manner. Cant recommend enough, especially if you have a niche prescription!
Great doctor, customer service by all staff was friendly and helpful. Price was great. My glasses were ready in 17 minutes! Very happy with them. Will return with my children and highly recommend!
First time trying Eye Mart Express in Mankato and they were great. Went in the my daughter looking for new frames/new prescription, she found a pair and they were done and ready in 32 minutes. Contacts should be in within a few days. Reasonably priced. Will definitely go to them again.
Staff was very helpful in making sure the glasses fit properly. Was nice being able to walk out of the store wearing my new glasses instead of having to wait for them to be sent out and made. Price was reasonably cheaper than the other places I checked in to.
The store employees were very cheerful and helpful, even though it was the end of the day; I even got both my basic glasses in under an hour! Service and product were exactly what I needed in a pinch .Ill definitely be going back!
We were so so pleased with the customer service, frame selection and speed of production (20 mins!!) for my sons first ever pair of glasses. The two ladies helping us made it such a wonderful experience!
Every step in the process of getting my glasses and contacts has been a nightmare. On my first visit I was told someone would be with me shortly, then I waited around for 20 minutes and listened to the staff gossip before someone told me I just had to check in at the back desk. Then the person who helped me with my glasses, Paige, raced through everything so fast with zero explanation that I had to ask for clarification many times. When I got my contacts, they were the incorrect prescription so I did a recheck. I was told my glasses would be updated to match the correct prescription. When my glasses were ready the prescription was wrong, so they said theyd remake them. The next day I got a call saying the glasses were ready - they werent. The lenses were ready and they wanted me to bring in the frames - which they had. When I finally got my glasses I ordered contacts. My contacts, Avaira, are replaced every 2 weeks, but the girl who placed my order insisted they were replaced every month. So I ordered more than she suggested because I knew she was incorrect - the website confirms this. They told me it would be 3-5 business days before the contacts were in. After a week and a half I called again to find out the contacts were on back order and no one bothered to let me know. Its now been almost 7 weeks since I placed my order. I just called and my contacts are in - but again, no one bothered to call me. Every step in this process has been a mess. I will never return to Eye Mart and I would never recommend them to anyone.UPDATE: I went in to pick-up my contacts, and they only ordered 2 of the 4 boxes I needed. So they had to order 2 more. I was also told that the manager would call me and follow-up with me, which she never did. Then after picking up the rest of my contacts, one of the boxes wasnt even the right prescription! I never even went back to get the right prescription because I just never want to deal with this place again. Ridiculous.
The staff is 1st very knowledgeable then they are also kind and fun!!! All of them work great together.
The ladies that helped me with my sons glasses were extremely nice carring and quick and efficient. I had never been in this eye facility before, and am grateful that they helped me and the pricing on glasses was a great deal ! If you ever need an amazing deal on glasses for yourself or your child definitely go here and ask for Jessica. If shes not their any of the ladies can do a great job, but Jessica was my main person who helped me ! Keep up the great work!
Very nice and efficient staff.. My daughters glasses were ready in 9 minutes.. Staff was so friendly and genuine..
Victoria P was very helpful and informative. A very pleasant glasses shopping experience! Highly recommend!
Believe the advertising: My glasses (2 pair, no-line bifocals) were ready on time, as promised. The whole crew seemed well trained and receptive. Eye-tech Paige in particular was knowlegeable, thorough, helpful, kind, and reassuring. With the slightest of adjustments, both frames fit. I am completely satisfied. Good job, Paige. Thank you.
Fantastic staff was helpful, honest, and not pushy. Have been recommending to everyone.
I lost my glasses yesterday and heard about this place, went in with my prescription, found a cheap pair of frames, and got a back up pair of glasses for only $10! To top it all off they were done with my glasses in 30min! Super friendly staff to help every step of the way! 10/10 would recommend!
Customer service was excellent!!!! Paige was awesome in her knowledge and helpfulness in the selection of my new glasses. Also thought it was great to get my glasses within a couple of hours time!!!! Will gladly recommend to friends and family because of the super experience i had☺
Their quick and friendly always willing to help you find the best product for your buck in caring about your needs
Nice selection of frames for kids. Excellent service and great prices. Very pleased with our experience.
Service was exceptional!!Serandan is a wonderful asset to your company. Best customer service I have had in a long time.
I brought my prescription in and was immediately fitted with my new glasses within a couple hours. Eyeglass technicians very helpful in helping me find my first time glasses! Very friendly helpful staff. Thanks
Getting my glasses the same day when I was wearing prescription sunglasses for the last 5 days was absolutely magical. Frames were cheap, I got a deal on the eye exam, and the customer service was fantastic. They seemed like they cared, joked around and made me feel very comfortable.
Very friendly staff and quick service! Glasses were completed ahead of timeframe given. They have great deals for purchasing multiple pairs of glasses! Way to go EyeMart team!!
This is such an amazing place to fill children’s prescriptions! We got 2 pair of glasses for less than $50 in case one pair breaks. Staff is always polite and helpful every time we visit.
Pleased with the team my family and I interacted with. Brittany was courteous, professional, and attentive to our needs in coordinating new eyewear in a time that had us leaving the store in well under an hour with full service. I highly recommend Eyemart Express
Super friendly, good quality and very quick! Love our eye doc😍Dr. Tasler! Thanks all!
I have never been so disappointed in a pair of glasses they had to make them 4 times and still not right I have no in between from my bifocals to my distance I wont ever go back. So disappointed and dont have the curtsey to call a customer back to get them fixed 😡
The staff is very nice and helpful. The doctor is nice too. The prices dont seem too bad and they took my insurance with no problem. My contacs came in fairly quick!
Excellent help and service would recommend going here to everyone
Friendly, knowledgeable staff. Thorough examination and explanation of results and options. Had my glasses the same day.
Amazing service!! Lindsey, Jessica and Victoria helped my daughter and I. I couldnt thank them enough!! We will definitely be coming back!!
Ive always received excellent service at Mankatos Eyemart Express starting with my very first visit a couple years ago. I was taken care of by Lynsay and her awesome service is whats kept me going back!!I just got a new pair of glasses and they were ready in an hour! Serandan helped me with my order and was very friendly and knowledgeable!
Wonderful customer service, and attractive and affordable glasses in only 2 hours! T would definitely recommend the Mankato Minnesota Eyemart Express to anyone needing glasses!
They were amazing they helped my son pick glasses and were ready super fast
Employees were great, optometrist was great, service was great & prices were the best!
Will definitely return. Doctor and Optical techs were professional and knowledgeable
Good selection of frames. Free pair of glasses with purchase of glasses if you use your vision insurance. Glasses were ready in 1 hour.
Was really disappointed with my visit. When making the appointment I asked if they took my insurance & they told me they did. AFTER I went through the whole appointment, they asked to run my insurance card- just to then tell me that they actually did NOT take my insurance so I had to pay out of pocket. ??? I am a college student & was going to use that money to grocery shop after the appointment. So it was way more inconvenient than they knew/made it out to be. If making an appointment here- double or triple check to make sure they take your insurance, they might say they do & then change their answer after the appointment. I was not pleased. They should’ve ran my insurance before the appointment anyways.- although I’d like to give FIVE STARS to Dr. Jean Tasler, she was so sweet and informative!
Awesome glasses super low prices and friendly staff. I will recommend to anyone needing glasses
The ladies there were very professional and mentioned everything I needed to know. Will come back in the future for sure!
I had an appointment for 12:45 and I was at the desk at 12:47, but the doctor decided to go to lunch because at 12:45 I wasnt there. Great staff and desk workers, but very unprofessional doctor. I left a meeting early for this appointment and drove all the way across town. Im normally a very understanding and nice person, but this is unacceptable from a professional business.
Competent staff. Good service. A ok. My second time there.
Kind workers and quick appointment for a low price, I got my glasses less than an hour after the appointment. Phenomenal service and the glasses fit perfectly!
Great service, super low prices, and in 36 minutes! Im definitely going back for more
Fast and furious! Was my first time there and was a great experience cheap without ins.
They were very helpful in finding a set that fit comfortably and looked good. They had my glasses ready in just a few hours.
Very polite, great service. I been going there for awhile now. Knowledgable. Thanks
Everyone was very helpful!
Great experience. Fast, friendly and to the point
Very helpful staff. Said the pair of glasses would be done in 2 hours, and they were done in 38 minutes.
Great prices and fat service!
My insurance didn’t cover anything from my daughter’s visit, but they had such a great deal on their website it didn’t matter much. Very nice and helpful staff!
Everyone was friendly, helpful, transparent with billing.
This was a great place to get glasses! So many options!!
Very efficient and courteous service!
The doctor was very thorough, and the service was great. I had my glasses a couple hours later!
Always professional, kind and always best prices
Such friendly staff and fast service!
Great place! They helped me every step with a smile on their face!
Provide top of the line service!
Horrible experience try to come in on Thursday but couldnt cause you have to set an appointment, which I did. Then I come in on my appointment and the doctor is sick....I have been with out eye ware for a week and have missed work cause Im legally blind without eye ware. Could have cost me my job thanks eye mart
Honestly they don’t even deserve one star. they are very VERY unprofessional there. they all sit in a circle around a table at the end of the day & talk. there is no work what so ever happening there & they are disrespectful. WILL NOT be going back.
I had s very good experience at this store, they were very friendly and professional!
Very friendly and experienced staff.
Very knowledgeable and helpful! Would recommend them highly to people
Piss poor management!!!
Got my glasses in 12 minutes!
Very pleasant experience.
First class operation.
Love loves love
Friendly, efficient, knowledgeable
Rude. There rude and bring controversy. Want a new pair of glasses- but literally won’t go in there and deal with the rude people.
Mary H. was great!