Brian and his staff are amazing. I have purchased 3 bmw’s and this by far was the best experience I have ever had with a car dealership. They made the purchase easy and quick. I was pleasantly surprised they sent me a thank you gift. I never got anything from BMW. I can’t say enough good think about the dean team.

Had my 2018 Volvo XC60 in for service! Bought it from these guys last January. That was a great experience! All the staff in service was great! No complaints, other than parts seem high but all is expensive!

Our car buying experience at Dean Team Volvo was flawless from the first moment we met Brian Jackson and his team. Not only was Brian in contact with us via email regarding time and availability, he was ready with the separate models we were interested in and quickly had them ready for us to test drive. Upon entering his office, both my husband and I felt a mutual respect for each other and never felt pressured. He gave us time to speak alone, we communicated our concerns openly and honestly, and worked through a plan together. He worked efficiently together with his sales manager expedite our paperwork and all kept us updated the entire time. Thanks to all!

I absolutely do NOT love the process of purchasing a car...but Jennifer at Volvo Cars St. Louis made the process easy and painless. I had brought my previous car in for service, and decided to test drive a hybrid electric recharge Volvo. We worked out the deal that day, and within 24 hours, I was driving away in my new vehicle and feeling great about the process, price, and purchase! Thank you!

Best car buying experience we’ve ever had!! Jennifer was amazing from the day I called with interest, to the day we arrived on the lot to pick up our new car! She was attentive to every need and very personable. The entire team was amazing! We will definitely be repeat customers! Thanks, Volvo Crew at Dean Team!

Brought our Volvo here for a hitch installation. Everyone was very polite and helpful. The install seems to have been done perfectly. Was offered a complimentary loaner vehicle without hassle, which is one of the reasons to spend some extra money on a car like a Volvo.The XC90 courtesy vehicle was a bit older, which wasnt an issue, but it absolutely reeked of cigarettes. There was also a huge sticker on the windscreen, that blocks a good bit of your view, advising customers to not smoke in the vehicle. I get that things happen but the combo of years worth of cigarettes and air freshener was nauseating. This was clearly a very long-standing issue with this particular XC90 that the dealership had chosen to just roll with. I would have appreciated a heads up prior to my service appointment if this was the only courtesy vehicle available. A porter and other staff drive these vehicles so they know the condition of them.Im not saying dont go here for service. I just think there is some improvement that could be done to be on par with other luxury service centers.

We had a great experience with the talented personnel at Dean Team Volvo. We found the car we wanted on their website and drove from central Illinois to see it. Fred Williams came in on his day off to accommodate our schedule- he was fantastic. Great experience all the way around. Thanks Dean Team for a fantastic, professional experience.

Car shopping is one of my least favorite things to do. But we had the opposite experience at Volvo. Jennifer was nice, informative and let us find the car we liked. We never felt that we were be pushed into something we didnt want. So happy with the beautiful Volvo we have. Thank you again!

It is really great place to buy a car around St Louis. I would like to thank Mr. Bob for helping me and all the staff were nice.

It was the best car buying experience I have ever had. We drove from Kansas City ( 250 Miles ) and would do it again. Everyone was professional, courteous, and all around nice, Thank You Joe, Grant, Mark M and Matt

The customer service AFTER you buy a car from Dean Team is awful! Do not buy the warranty from them because as soon as they have your money...they dont care about you. I have called multiple times trying to get through to their finance dept and they dont answer. I have left messages and they dont call you back. And the lady answering the phone just transfers you to lines that are busy and she wont help. She is very rude and not helpful! I do not recommend Dean Team at all!!

This was my first experience buying a car and Courtney did amazing. She was very honest about the cars and recommended me the best car I could of asked for. She went out of her way to try and get me a deal and answered all of my questions.

They had exactly the Volvo I wanted, the salesman (Joe Majda) was helpful, knowledgeable, and excellent to work with. All of the other staff (Grant in finance, and Brian who appraised my trade in) were great to work with, honest, and helpful. Could not have been better

I recently took a vehicle here for the first time. I experienced minor issues on 120k service on a 2013 Volvo XC T6, however they were resolved in a timely fashion. A follow up discussion with the Service Manager cleared up any remaining concerns and communicated improvements that are in progress.Looking forward to subsequent service appointments and the possibility of adding a 2nd, newer, Volvo to the household.

Pinky was great. Gave me some smooth head in the back office to close the deal. Love the XC90.

I had a great experience. Final steps and closing was a bit chaotic but still way better than any other car buying experience Ive had. Volvo if you want details feel free to call my cell Jennifer has it.

Drove 2 hours and they couldn’t find my appointment...:(But they solved it quickly and got me in and out of there very timely😊 very good work at low cost and very courteous workers, thank you.

Loving my new Volvo! Service has been great.

Joe Majda did a fantastic job with my recent purchase. Everything was handled very smoothly with no glitches at all. Very impressive dealership! I highly recommend reaching out to Joe for your next Volvo purchase!

I go out of my way to get service here and they never disappoint. I like the updated service and customer waiting areas, as well as, the ability to drive right into the covered service garage. They’ve made a good experience out of a challenging location with limited front driveway space.

I had such a postive car buying experience here. The staff was so friendly and helpful throughout the process. Fred made sure I had the Jeep I was looking for. Will recommend this dealership.

Bought a SUV from Brian and everything went so smooth. Our trade in value was higher than I thought and we got an amazing deal on our SUV. Give their inventory a look and you can find great deals.

Ray was amazing from the moment that he initially contacted me. He explained all available options in detail, when I struggled to get this information from another dealer. He was attentive with every step without being aggressive. I truly appreciate his efforts to ensure I was happy with my final choice. He is the sales expert you want when purchasing a Volvo in St Louis!

The dealership was excellent in every way. The show room and service center have recently been remodeled in a very positive way. The staff was friendly and efficient. The salesman I worked with was, in particular, eager to helpful. And he was! Perhaps best of all, I love the Volvo they helped me choose.

I went to The volvo Maplewood Used Dealership to test drive a car there. I was not impressed. I got to the Used Sales Office and the salesmen were all smoking vapes in the office - unprofessional - and the care i was looking for was listed as the wrong color - so i was not interested in purchasing it - but the sales men was RUDE and stated that consumers need to not be so picky about colors when cars arent readily available at this time. I wont be going back.

As someone despises the car buying experience, I have to say Fred Williams and the Dean Team makes it an easy experience. Not only did they go out of their way and make it pleasurable they actually followed up after the sale. Dean Team Volvo will now be my first stop when I need to purchase a vehicle.

Volvo St.Louis is awesome,a great experience and wonderful team members. Doug is the head of the service department and he runs a tight shop. Ill be sure to tell a few friends about Volvo St.Louis.

My wife and I were shopping around for a small SUV and we decided to check out Volvo Cars St Louis. We met up with Joe Magda and the conversation was friendly. We test drove the XC40 T5 R-Design Polestar and felt really good with the car.Next step came the dreaded bargaining process. The process was as expected. As a buyer you have to stand your grounds and be prepared to have some tension in the air.But eventually we agreed on a magic number that we all can agree with. Threw in some extras as well which my wife and I are happy to do.We’ve been driving this XC40 since April now and we have drove it to Utah Canyonlands and Colorado Rockies for a week long road trip and it was amazing. The car was amazing and we take exceptional care of all our cars. And we’ve been happy with Volvo Cars St Louis service thus far.It’s only quite recently I noticed the sunroof of the XC40 making a jiggling sound when its pouring outside. Time to bring it to Volvo to get it checked.

Dean Team Volvo was knowledgeable, professional and got us in/out quickly when purchasing a car. The whole team was courteous and very helpful. We will be purchasing a car from them again in the future.

Dean Team Volvo was awesome! The entire staff went out of their way to make my purchasing experience exceptional! Salesman Ray was the BOMB - from the moment I contacted the dealership to the final possession of the vehicle, he was courteous, prompt, and attentive! I would highly recommend the Dean Team and plan to return when its time for my next purchase!!

Recall visit--Greatly exceeded my expectations. Waiting for me in freshly renovated facility. Warm greeting and confirmed expected service duration. Walked me to waiting area. . . offered refreshments. . . returned to report completion exactly on-time and presented me with a clean car and a sincere is there anything more I can do for you. Fantastic!!

As first time Volvo owners, our experience has been top notch from start to finish. We enjoyed working with Fred Williams, he was knowledgeable and very responsive ahead of us coming in. The buying process was smooth and concise, thanks to Grant Winnett. Our takeaway - Volvo St Louis valued our time and provided stellar customer service. Looking forward to a long relationship with them. Thank you!

Honestly, this was one of the most pleasant car shopping experiences I’ve had. Went to numerous dealerships before unaware there is some shortage of new vehicles. Most places wouldn’t budge on price and didn’t take me seriously maybe because I was dressed pretty casually inquiring about an 80k vehicle. The guys at dean team worked with me on the price, didn’t pressure me to commit on the spot, and even delivered the car to my wife at her work to surprise her. They earned a customer for life! I would highly recommend this dealership to anyone, Grant and his team made me feel like family. This was the 5th dealership I stopped at and the last

Ive purchased two new cars from this Volvo franchise. No issues with the buying experience, but their Service Dept compared to other Volvo dealers in St. Louis is awful. The biggest issue seems to be they are way understaffed. Trying to get thru to the Service Dept on the phone typically requires 2 or 3 calls and then when yo get thru and ask to schedule an appointment the usual attitude is like you are putting them out. The attitude when you show up with your car is no better. God forbid if you ask for a loaner. And when you get one you can be guaranteed its a car they purchased at an auction with high mileage.

If there was no star option available, I could have give 0 stars to this dealership. Worst place to go for service your car. Their service managers don’t have any sense or knowledge to work on any car. Worst attitude person. I sold my XC90 after my visit to this dealership. So that I don’t have to deal with this kind of people.

The customer service here is horrible. First time I came in I spent 6 hours buying a car. Waited an hour to even talk to someone. The sales people have little to no interest at all and barley even want to talk to you. Do not recommend coming here if you want good customer service.

Has to be the worst experience I’ve had purchasing a vehicle. My wife and I drove 6hrs to purchase a new XC90 and upon our arrival we were solicited to by our sales lady to purchase donuts for an employee’s daughter to go to Disney. That’s just where it started. We felt pressured by grant in finance to purchase extended warranties and ultimately argued with me about it non stop. Grant had to be the worst part of the whole deal. Very condescending and unprofessional. He never stood up and greeted me when we met and never shook my hand and thanked me for spending so much money with them. Where I come from that’s just something that is done. We were forced to finance our sales tax in due to it being an “out of state purchase” and come to find out the amount that they financed was not even the same amount as the check that was sent to my revenue office for the sales tax. And to top it all off when we left we were not given anything to show we had purchased the vehicle. So I had to call back up there and request some sort of documentation. I could keep going on and on about how terrible my experience was but we’d be here all night. All I can say is I will never send anyone here and will not be back myself.

Service and parts department came through for me on a headlight issue. Many thanks.

Very incompetent service advisors the advisor (Alen P.) couldnt even call me when my car was ready and it sat up there for a whole extra day, work completed. I had to call asking if it was ready. His only response was O, I thought I called you . I expect more out of the Volvo brand but apparently not. My business is just another number to them. Terrible.

Had a great experience here trading in my car and buying a used car from the lot. Everything went very smoothly, including the financing. I would not hesitate to buy a car here again! My salesman was Bob Chitwood and he was very friendly and accommodating. He took care of everything for me from the time I walked in until the time I drove away in my new (to me) car! I was very nervous about buying a new car, but he made me feel very at ease.

A great experience purchasing a car with Joe. They exceeded all my expectations and made the experience painless.

Great service and fair prices! Fred is great to work with.Would highly recommend.

Experience with Joe was simple, and pressure free. This is our first Volvo (or luxury car), and he took the time to thoroughly explain features of the car, and make sure we understood everything through the process. Plus, the XC90 is fantastic!

Our salesperson, Jennifer was a delight and worked with her manager to put together a package that sold us on a car.

Gordon Woodbridge was amazing and really made me feel valued through out the whole purchase process. He always stayed in touch via text and phone and I like that. He made this deal work, I live in Jersey and bought the car sight unseen because Gordon really explained the condition of the car well, he was very honest and didnt try to do the typical sales man pitch. I recommend having your own financing ahead of time since. Gordon was amazing, went above and beyond to meet some request I have like getting a Polstar tuning and mud guards installed and he was able to get me a discount because by working the James in the parts department. They detailed my new used car, filled the gas tank and the pick up was very smooth. I would absolutely recommend working with Gordon Woodbridge because he was always willing to get answers if he did know something it responds very quickly. Pick up your car during the week when the service department is open so any issues can be addressed.

Trying to but a $122k car and they do not accept negotiations on a trade-in. the reply from their sale person Pinky Persons (is that even a real name?) was “I am the buyer here and I set prices and trade values“. Awful customer service.

The Dean Team was a DREAM TEAM! Thank you so much for giving us such a remarkable experience. In and out in less than 3 hours with the truck we wanted with a phenomenal deal. Greg you were both professional and personable. We appreciate honest people like yourself. Grant worked magic on our deal, we were not a walk in the park but he made it effortless. We will forever be grateful for the genuine service that you two provided for us.

My wife and I were very pleased with our experience at Volvo Cars St. Louis when we bought our car this past weekend. Jennifer and Mark were easy to work with and helpful in explaining the car’s features.

Lots of cars to choose from, salesman was great!

It’s sad when you go into a predominately white area and the sales ppl act as if you are nothing what they don’t know is I already have a check and looking for the right ppl to give my business to.

Had a fantastic experience working with Jennifer Crawford. She was personable, professional and friendly. I was in and out within a couple of hours and that included the test drive. Jennifer made it all happen hassle free!

Found this car online and Pat made it super easy to buy it from out of town. He answered all my questions promptly and I spent less than an hour at the dealership doing a test drive and paperwork.

Early last week I went online to book an oil change. I scheduled my car to be dropped off at 8 am a couple of days later. When I arrived, I realized I had booked my oil change for another Volvo dealership. In another state! Totally my error. After clearing up what happened with the service team, I assumed I would have to just make an appointment for another day. However, the service manager learned about my mistake and allowed me to squeeze in my oil change. The team was very nice and understanding. I know it can be tough for a service department to get in all of their work in for the day. So for them to fit me in was really going above and beyond. Thank you.

I am a repeat customer but slowly with each visit I was treated with less respect and curtiousy. Service person on pesonal phone refusing to acknowledge you, questions about service being ignored. I suspect it is because I am a man of Color, because other customers Not of Color were not treated this way! But when My bill had a hidden charged on it, No One would help Me the billing office was rude to me and I even called the Manager that same morning! I was blew off like Hot air on the date of 3/9/21, then lied to saying he would call me back! I paid the bill but Its been 4 days Now with not so much as any reply! I dont like being cheated by anyone but to be treated less a person as well...My money isnt good enough I guess I will have to find a Volvo service who isnt racially motivated.

I absolutely love Larry Pinky Persons he is very professional and respectful of time. I negotiated everything upfront and when I arrived Larry had everything ready as PROMISED! Its hard to find a salesman that actually cares about the customer more than the commission. Larry definitely impressed me and my family. Ill be back for sure!!!! Highly recommended! #GoSeePinky

How do you rate safety for your family? How do you rate anticipation for traveling safely with your grandkids post COVID? How do you rate building a trusting, transparent, relationship? The answer: Much more than 5 stars!From the moment Matthew Kalina responded to our initial inquiries about a new car that met or exceeded our standards for a safe vehicle to transport our most loved gifts - our grandchildren, we knew we were beginning to build the most important intangible value for us. Matthew responded with authentic transparency each and every time we contacted him. He respected that we have purchased many new cars over the years and thus, we had done our own homework through life experience.Matthew introduced us to Grant Winnett, who made our purchase agreement pleasant and even comfortable. (How many can actually say that about this phase of auto purchases?). Mark McNulty’s Team handled our new car buying experience with respect for us and for our family.Thank you, Matthew Kalina, Grant Winnett, Mark McNulty, and Volvo St. Louis!

RAQUEL is the best! We had a great experience leasing a car from this dealership and look forward to a good service experience going forward as they have a much better reputation than the other Volvo dealership. Spectacular car. Cant wait to put many many miles on it surrounded by fantastic comfort and sound. Ask for Raquel!

My husband and I had a great buying experience here at Volvo dealership. Our salesman Bob Chitwood was a excellent salesman he was very knowledgeable and helped my husband and I get the suv we wanted he was very friendly and also helpful. The entire team at Volvo St.Louis were Awesome!!! Highly recommend anyone to pay a visit who’s looking for a nice vehicle.

Must have appointment to be able to visit Dean Team Autosports

Being able to schedule in advance and quick in/out when dropping off my vehicle and picking up the loaner was perfect. The one negative, and its not really a negative, is that my vehicle was not washed after service. Im not sure if the new facility has this option available but it would be a nice addition with higher end vehicles being sold and serviced at this location.

Salespeople are inattentive and not helpful. Everything you hate in a dealership.

DO NOT BUY THE 2017 Cadillac ATS coupe or any used car from here. The mechanics are negligent and not trustworthy in the used car inspections. We drove from 2 hours away only to pop the hood and see an oil leak immediately that was not disclosed previously. After seeing this, we wanted to see the undercarriage of the car to see the intensity of the leak. When the car was in the air, I noticed the rear differential was also leaking. The mechanic was taking down the engine covers while we noticed this and he said “if you’re not going to buy the car, I’m not wasting my time”. All of these issues should be covered under Cadillacs warranty. The car only had 30,000 miles! This car has been there since September for a reason. Also, I had asked for the tire tread depths before driving there which were inaccurate. The rear tires are only at 4/32nd which is 1/32nd away from being illegal. When confronting the manager about these issues he did not seem to be concerned at all that this car was inspected by their mechanic and no issues were found. The only good thing was our salesman, Fred, was very friendly and helpful so thanks for that. Make sure you inspect a used car before you buy it. Overall, horrible experience at this dealership.

The staff are very friendly and Fred Williams went over and beyond. I purchased a GMC Terrain. He made sure I had what I needed. Also a Volvo might be my next purchase. Thank you.

I worked with Raquel on purchasing my new 2020 XC40 and am very pleased with how the whole process went! Raquel was awesome and so very helpful. The team even did everything they could to find me the exact vehicle I was looking for and get it here for me. I would definitely recommend Dean Team if youre looking for a new car! Thanks Raquel for being so amazing!

These guys are the best around! We bought a used car here 2 years ago and were blown away by how easy they made it and how helpful they were. Last week we needed a second car, and visited 5 different dealers around St. Louis. It was exhausting and very frustrating. Finally we came back to Dean Team Volvo and Patrick actually listened to what we wanted and helped us buy the perfect car. He helped us get a great price and we couldnt be happier!! Brian made the paperwork a breeze, and never made us feel dumb for asking a million questions. These guys are the best in the business!

Brought my car in due to grinding noise at front wheels. I had front rotators replaced 6 months ago which was a replacement to a bad set. They didn’t find anything wrong with them this time but charged me $75 to look at vehicle. Next time I’ll go to my local mechanic in lieu of dealer.

I took my vehicle in for service, most of the employees were not wearing masks or social distancing. They made no attempt to allow outside drop off or payment over phone. Avoid these people like the disease ridden plague rats they are.

I called and spoke with Greg Glockengieser. I explained my unique situation and he treated me as if I had A-1 credit. He and his team worked several days going back and forth with my financial institution, I felt that nothing good was going to come out of this situation. Greg called, and texted me keeping me in the loop. Day 5 he called me and said “Hey, are you worried?” I laughed and said a little bit. He then told me, not to....he’s currently working everything out, and to show up when I was off work. WELL I picked up my car. It was the most pleasant experience I’ve ever had in my LIFE with an Auto Salesman!. Greg was AWESOME‼️

The dealership was congenial and goes out of their way to meet your needs.

EXCEPTIONAL! Sean took great care of me, and they were very fast. From start to finish, it was less than 2 hours. They have amazing cars, the people are friendly, and I got a great deal. Definitely recommend.

Just bought my new Beetle from Sean H. at Volvo. It was extremely fast, orderly, and relaxed. I didnt feel pressured at all to buy, Sean is very fun and pleasant to do business with. I would highly recommend this man to anybody and will be calling when its time for me to get a new car.

Great experience...Sean Hogan was our salesman and I can’t say I’ve ever dealt with someone I liked better. No pressure and knowledgeable. Seemed like an old friend from the moment we met. Very genuine and kind!...oh yeah, my wife loves her XC90 too!

Absolute shyte service for someone who is looking to buy a $100k car. My sales man was Greg who replies with one word replies when asking him a question. We didnt get much information, he barely talked to us, lied and said the battery was disconnected from the car so we were unable to start it and then after about five minutes he ended up starting the car. The customer service was very poor and I would never spend my money where Im not made to feel comfortable or respected. Do not recommend this for serious car buyers. To all the trackhawk community, dont come here because they wont take you seriously.

Asked for photos of a vehicle, in the time span of a week in a half sent me 10+ emails not 1 with a single photo, then asked if I wanted to test drive the vehicle I was interested in, and when I complained about just wanting photos first they tell the car has already been sold. Thanks for wasting my time.

Great experience. Provided a loaner due to the extended wait time for parts on our repair. Glad we bought the extended warranty!

Well I dont think Ive ever had a more satisfactory experience with a auto repair place, especially a dealership, in my entire life. For those of you who drive Volvos you are aware that they can be a pain in the neck when something goes wrong with them. I towed my 06 V50 to the Maplewood Volvo and it was not in good shape it looked like it was going to be $500 or $600 just to diagnose the problem. The guys at the service center kept the car for an extra week or 2 but in doing so they found a window of time where they had nothing else going on and they could diagnose it and they charged me nothing! No labor hours at all to figure out what was wrong with it and then to fix it. All they charged me for was the key that I had i lost that I needed to get replaced. But they diagnosed and fixed the electrical issue for $0. So I highly highly highly recommend these guys if your volvo or any other car has any problems. Jeff the service manager was professional and polite and a joy to work with and I would give these guys 10 stars if I could. Definitely go to this dealership, buy a car, get one fixed, do something. Cheers. Thanks

The process was seemless and with no hassle

I purchased a new XC60 here a few months ago, as I am walking around the car on the day I purchased I noticed a scratch on the door and showed the salesmen. He immediately waived me off and said that could be fixed no problem. Fast forward to now this particular salesman is no longer there, I mentioned this to another saleswoman and was told he would never say that, he is a personal friend and she knows he would never say that. Calling me a liar to my face in not so many words. I have never been treated with as much disrespect as I have in the past few months from this dealership after I purchased a new car from them. Do not fall for their tricks, they have a great sales team but once they get that commission you are no longer on their radar. Customer service means nothing to this group and I will never do business with this dealership ever again.

How can some one sale cars and not make sure the customer have paperwork. I do not understand the arrogance of this company.The customer service is appalling and the dealership needs to be red flagged. DO NOT GO HERE

Mike did an amazing job at explaining in detail what needed to happen to get me back on the road and set up for success. He helped me understand why my tire couldnt be repaired, but needed to be replaced. Mike handled everything promptly and professionally. I was very happy working with him, and I have already recommended Mike to my friend who drives a Volvo to get service from your location. Thank you!!

I went in with a very vague idea of what I was looking for. Saw a car, built one online then went to the dealer to check it out. I had a hard line for payment and Joe, Karl and Grant worked with me to get MUCH more vehicle than I expected while keeping my payment within budget. LOVE my new Volvo!

Bought a car over the weekend and Sean took great care of us on the sales side! Knocking off a few stars because the finance manager WORE US OUT about the extended warranty which soured the experience. Having a background in finance, I found his sales tactics insulting.

I had a great experience buying a car with Fred Williams. He was not pushy at all, very straightforward, and honest. Thank you, Fred!

Positive: Friendly and professional team. Nice free loaner vehicle. Maintained the appropriate level of contact in reference to vehicle status updates. A military discount is offered.Areas for Improvement: This Volvo Dealership does the minimum. No car wash after the service was complete. When I asked about discounts, the rep suggested to look online. The discounts online are from 2017. The rep was not forthcoming with the information.They did not do a bad job, but they were not exceptional. Just right in the middle of my expectations of a Volvo Certified Dealer.

Took my Volvo XC60 in for service and none of the sales or service people wore masks or social distanced. The person that brought the car around did not have a mask, gloves or even made an attempt to wipe off the steering wheel. True lack of regard for their valuable customers.

Excellent service! Joe and Mark made the whole process so enjoyable and went above and beyond! Highly recommended!!

Good experience with Tom the service manager

Had my own financing ! Hughes Credit Union is a great place. My financing was complete but Volvo seemed to have issues with that, ( would not supply documentation to Hughes ) smart comments and long drawn out process made me go elsewhere. Im a customer that can and will go elsewhere, Thanks for the game Volvo of St. Louis.What you hiding in the paperwork Volvo ?

Just Bought A 2006 Ford Mustang From Greg And Its The Best Car Ever Fair Negotiating Quick And Friendly Service Will Use This Dealership Again For A Used Car Purchase!! Talk To Greg Over In In The Used Cars Lot For A Great Deal!!

We were just looking, and told them so. Salesman was chill - not pushy, knowledgeable in terms of if didnt know the answer found the answer fairly quick. Was willing to grab as many cars as needed. Good experience all in all, jury still out if making a vehicle change.

Very comprehensive, thorough, and genuinely caring dealership personnel. Raquel was amazing and very attentive. Definitely a customer service I’ll remember.

Brandan was really easy to work with and made the transaction a breeze. Very friendly. He introduced me to other staff members. Would definitely do business with again.

Everyone there is amazing. Especially Sean. He is the coolest guy, and will take exceptional care of you.

Worst experience of my life. DO NOT GO HERE.I schedule an appointment at 10am for an oil change and for them to look at my key because my car was not locking. I live 2 1/2 hours away in Fayette, Mo. once I got there they told me I could wait in the waiting room till it was ready. Which was fine, I told them when I made the appointment 3 weeks ago I would just have to wait there. Around 1:30pm I finally got tired of waiting and walked back into the shop where they informed me they had not even started on my car.. 3 1/2 hours I’ve been there and they were not even started on it.. at that point I was getting a little upset but trying to stay calm. They offered to get me a car to use for the day from Enterprise. I took the car which cost me about $30 to cover if anything happened to that car. THEY DID NOT TEXT ME TILL 4:55pm with an update on my car... that is 7 HOURS of me waiting. At that point they closed in an hour and I did not have time to make it back to the shop before they closed.. I had to pay around $100 for a hotel room to stay overnight since I lived 2 1/2 hours away... so right now I’m out $130 over all for the rental car and hotel. (Not to mention I had to take about 3 hours off work due to not being able to make it back in time for work) I showed up this morning to pick up my car. THEY COULDNT FIND IT. They. Cold. Not. Find. My. Car. Turns out, they had my car under the wrong name and address. How does that happen???? I have never been to this place before so how did they get the info mixed up or wrong?? When I called to make the appointment, I gave MY INFO. I was/ still am furious at this point. The manager there only gave me about $100 off because they charged me for an hour service but it was only supposed to take 30 mins. (Not sure where he was getting those number from though because really, it took 7 freaking hours). I will keep pushing this up until I talk to someone who will do something about this. This should never have happened. There should of been communication from the get go that “hey, we may be busy that day. It may talk a full day. Might want to be prepared. I will gladly give my info to anyone who can reach out to me about thisUpdate* They went above and beyond to make this right with me. Jeff was able to explain everything to me that I had questions on. Him and the manager there were able to make my second experience simply amazing. Thank you all for going above and beyond for me.

Though I did not purchase my car from this dealership, I have used their service department. Their service department has always done a wonderful job!

Just purchased our first Volvo! Brandon was extremely helpful without over pushing the sale, which was very appreciated. He took the time to explain the features of the vehicle and listened to what we wanted, to show us the correct vehicle for our needs. Dave made the financing and paperwork process quick, easy, and painless. We would definitely recommend this Volvo dealership all-around.

Great experience. Finance guy sold me on the warranty.. best blow J I ever had. Took the whole 8 inches

Bought a Tahoe years ago.. they’re crooks plain and simple. Oh but you get a “lifetime of free car washes” of that makes you feel better. Ever since that truck I haven’t looked back. I hope they crumble like the crooks they are

Brandon was super friendly. He was very quick in everything we did. Quick service is very important as a mother with three kids at home. - Kem535s

I just bought a used Toyota 4Runner from here. Excellent service all around. If you go in, ask for Brian. He’s a fantastic dude and will definitely take care of you!