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Mobile Device Doctors
3247 Edgar Ave, Maplewood, MO 63143, United States
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Mobile Device Doctors
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JO
Review №1

I contacted the Mobile Doctor about 4 notebook laptops that couldnt connect to internet. We do homeschooling, so a much needed device. I made contact with him on a Thursday and had all 4 kids back up and running by 1:00 the next day. Very professional, knowledgeable and courteous. Highly recommend! Thank you Mobile Doctor

Al
Review №2

Been going to the place since I found out about it every time I’ve had a phone problem. They are straight forward and know their stuff. Had an issue with my I phone 12 at least I thought and instead of trying to get me to pay for stuff. Nick was honest and checked my phone to the best of what they had their to see what was causing my phone not to charge. Seems to be an issue with my house plugs.

Al
Review №3

I had a couple of smashed screens which I hadnt got fixed for some time, because I didnt want the hassle of doing so. But my experience with Mobile Device Doctors was excellent - I should have done his long ago. Theyre not conveniently located for me, but the response and service was great. Much appreciated.

Ma
Review №4

My phone was cracked badly. The manager ordered the screen in no time and it came within days. I appreciate his kindness!

Ki
Review №5

Very good place to get your phone fixed, only con is that their aftermarket screens crack so easily, other than that it would’ve been a 5

Ma
Review №6

Most horrible experience I have ever had. The guy fixing my phone, broke my phone beyond repair. Warning do not go to this cell phone repair store.

An
Review №7

James is very accommodating and super knowledgeable on wide array of devices. He will have solution for you and your mobile device whether issue is big or small. Highly recommend for any mobile repairs

Ne
Review №8

Nick did a great job fixing my computer and tablets. I highly recommend them.

Ch
Review №9

After repairs my phone looked brand new, they did a great job. Only gripe is that it took over a week after I was told the repairs would only take 3-4 hours and would be done the next day (Friday) or Monday.

Be
Review №10

Bill has always went out of his way to help with any repair that I’ve needed. Guaranteed #1 repair service in St. Louis.Drones, computers, and cell phones? What can’t you fix at mobile device doctors? 🙏

Da
Review №11

Bill goes out of his way to make sure all of his customers are taken care of. Hands down #1 mobile device repair shop in St. Louis.

La
Review №12

Wow - so nice to see someone who loves there work and is really good at it. I just had a bad screen replaced. Fast, well done, and at a great price. Will use them for all future needs!

IC
Review №13

I had service done at mobile device doctors in the past and although I never had anything repaired there within a day, the repair was done well for a good price. I guess the shop is under new management now and the service is not as good. They act like theyre doing you a favor to work on your device. I had a screen replacement and a week later my phone got knocked off a table and cracked the screen again. The second time it took 3 days to get it back and the it stopped working after 2 days. Took it back on a Thursday and didnt get it back until the following Wednesday. The screen stopped working again after 3 days. I contacted the shop and finally heard back from them after a week telling me to bring the back in. I decided not to return to Mobile Device Doctors because of their poor customer service. I would not expect anything to be repaired in an hour like they advertise but not take a week to repair a screen. Good luck if you go there.

Ra
Review №14

Took an iPhone XR for screen replacement and phone was irrevocably damaged. Use at your own risk for iPhone device repair.

Ch
Review №15

Ive been here several times with several phones for several family members and always with 100% great results. They havent charged me anything (twice) when all the phone needed was some cleaning of the charging port. Theyve told me when it didnt make financial sense to do a repair. Theyve repaired properly when needed. If you want honesty this is the place to go. Highly recommended.

sh
Review №16

Incorrect location. This was a different place that also did a poor job of fixing a cracked screen on a different device. Better customer service, still quite unhappy with the results.

Kr
Review №17

Awesome service! They were very quick and knowledgeable. I will definitely return if I have future phone issues and recommend to anyone needing a repair.

Wa
Review №18

My iPhone 6s would no longer charge and I tried cleaning the Lightning connector myself with a toothpick. Couldn’t get anything out of it so I thought the connector might’ve been worn. Within minutes he had the connector cleaned up and it was charging like new. Wouldn’t accept money because it was such a quick fix. So, I promised I’d write this well-deserved review. Definitely recommend this shop.

Na
Review №19

My first time here and I am very impressed. I had a cracked screen on my IP6s, and it was replaced 90 minutes later . Unfortunately my new screen was defective and I had to bring the phone back in .Fast forward to today, bring phone with defective screen in and PRESTO!! The gentleman working today replaces my screen after 7 minutes . He knew exactly what was going on .Outstanding customer service and repair . Thank you so much .

C
Review №20

I needed a new screen for my phone.I found in Mobile device Doctors after a quick Google search.The price was right, and the service was excellent.

Ka
Review №21

Bill and his team are excellent! Can fix nearly anything and are extremely responsive to emails and phone calls off-hours. Going through them saved me a ton of money vs. paying the deductible on my cells insurance. Highly recommend!

Jo
Review №22

Fast, friendly, knowledgeable, and reliable service. I feel very good to have a place I can rely on if I am having issues with my phone. Highly recommend MDD.

Ry
Review №23

They irreparably broke my phone.I brought my iPhone X in for a back glass replacement. Upon getting my phone back, I found the new back glass to be misaligned, the camera lens cover to be misapplied over the lenses/flash, and my bluetooth radio and cellular signal not working. Both would initially connect, then drop connection after 5 -10 seconds. When I brought my phone back the next day, the rep I spoke with mentioned, Yeah, it looks like he rushed this job. I also found out that they didnt have any of the camera lens covers in stock, so instead of notifying me they just attempted to reuse the old one.After a few days, a new camera lens cover was installed and they were able to fix my bluetooth problems, but upon taking the device home the cellular radio still was not working. Over a period of 2 weeks, they attempted to fix the cellular connection problems and never were able to.I contacted the owner, Bill Scalise, about the issues with my device. He denyed that the cellular signal issue was caused by the repair, saying that he couldnt just believe what I was telling him because, you cant run a business on peoples words. He also denyed that the cellular signal issue was a hardware problem at all, saying, ...thats how hardware issues work. They arent issues that work sometimes and dont work other times. They either work or they dont work. Anyone that is familiar with electronics will know this is absolutely false. Had I known these businesses are owned by someone this technically incompetent, I never would have brought my phone here.So now Im left with an iPhone X that will not make calls, receive texts, or connect to cellular data, and the owner of this company refuses to take any responsibility. Be warned.

St
Review №24

Went here 3 times and they messed my tablet up everything, do not recommend

wa
Review №25

My initial experience was disappointing with this place but Bill Scalise, the owner of Mobile Device Doctor took his time and went out of the way to address the issue. I found him professional, humble and courteous. Though I feel bad about him as to what sometimes a lousy employee can put you through;

El
Review №26

Fabulous and fast service from a small local business. I had him replace a cracked screen on my iPhone, a month later it is still working great. No complaints at all! Hopefully I won’t need him again, but have highly recommended to several friends.

ch
Review №27

May not seem like much, but them guys give me the feelings that they really know their stuff!!! you cant put knowledge on a shelf

Ca
Review №28

Just like a good local car mechanic down the street, what you see is what you get and more than often, it is what you want.

Za
Review №29

They are always great and my devices are always fixed right without issues.

Cl
Review №30

Cracked my phone screen into about a million pieces and was very happy with Mobile Device Doctors. My friend recommended me to them. I was able to go after work and my phone was ready in about 30 minutes. Three weeks later and no issues which was something I was worried about not going to Apple. Fast service, the person working was very nice and polite, and affordable.

Zo
Review №31

When I took my LG K20 plus in I was greeted with such attitude. I was only asking about price to fix a cracked screen. I was answered with we have to order the part, it will be over a 100$ so you might as well just go get a new phone...... My response was no..... Thats why Im here I love my phone and need it repaired. In the end I dont care if it was free I still wouldnt have given these folks my business!!! Go somewhere else people!!!!

An
Review №32

IPhone battery replacement was quick, affordable and obviously did wonders for my battery life. Highly recommended

Dw
Review №33

A hidden gem of a phone repair shop. Great service and advice. Great prices. Repairs usually done when you are told. We go there for cracked screens, screen savers, and batteries.

Pa
Review №34

Great tech help - decent customer service. needed battery for a refurbished i-phone. Had it all taken care of within 30 minutes for a reasonable cost! Will definitely recommend them and go back again when I need more tech help

Ky
Review №35

I’ve come here to have my cell phone fixed a couple of times and had screen protectors put on. I also had my tablet fixed they are pretty decent in time and very reasonable in price

Ca
Review №36

So quick and easy! Staff is awesome and even fixed an issue that a previous repair shop caused! So happy I came in

Ma
Review №37

Had trouble with the charging port on an Iphone 6S. The guy behind the counter fixed it in under 10 min. Amazing & Super helpful! Thanks!!!

Br
Review №38

Amazingly quick service. I was able to get my IphoneX Screen fixed in under 10 minutes. Would definitely recommend!

De
Review №39

Went in with my iphone for water damage and screen repair. Excellent work! Phone is now working perfectly. Would def go back again with any phone repairs

Re
Review №40

The place isn’t easy to spot but I was looking for something in the window or on the sidewalk...even the door..but nope..the sign is slightly above the door..it is very big and the numbers are very easy to see..The place just looks super plan and uninviting...but my screen looks great and both guys were professional..one more than the other..but I only had to spend a few seconds with the other one....

Ke
Review №41

Best Service around. I shattered my iPhone XS Max screen. When I took it in for the crazy expensive repair. He took it in the back to replace my screen and came right back to let me know it was just the protective cover that was broken. He could have easily charged me for a new one AND a new cover!Instead of $250, it was $10!!Nice to see a small business with real ethics. I’m a customer for life!

Ca
Review №42

My iPhone XS had a cracked screen right where the camera was. I walked in at 5:30 on Halloween and was out 20 minutes later with a new lease on life. I have zero complaints about Naods work on my phone - he was quick, friendly, and made my phone as good as new at a fair price. I would go back again and again... although hopefully I wont have to.

Ma
Review №43

Very nice guys, and the most affordable price I could find (and I love comparing costs). They fixed my absolutely destroyed ipad air screen (not LCD) for $75 and it looks brand new. Will definitely use this place in the future if i need another screen repair and i would recommend them to my family and friends

Ga
Review №44

Brought my iPhone 6plus in because it was not charging. Naod (store manager) took the phone and when I came back he told me the ports were just dirty and onlyCharged me a cleaning fee. 5 stars for quality work and most of all an honest company. Thank you again

Ko
Review №45

The staff is very knowledgeable. Bill the owner has great customer service and is always on top of every situation. Definitely would recommend to my friends

Mi
Review №46

This place was really awesome. I completely shattered my phone screen and Bill fixed it perfectly. I walked in and he said it was going to be about an hour, but 15 minutes later he was finished. The next time I destroy a phone I will be coming straight back lol

Sh
Review №47

Mobile Device Doctors were awesome! Found a coupon on their website that they honored from my email on my phone. Took less than an hour to be completed and my phone looks brand new again! Really great customer service.

Ja
Review №48

Naod helped me with broken screen and battery in IPhone 7. There is a small problem with the ‘button’ on this model and he tried 3-5 different parts to get it to work. Unfortunately the sensor still works but had to activate the button from accessibility for other functions. The phone works fine and the screen is clear. I can no longer take screenshots of things but have been able to work around that as well. It’s much better than taking on the cost of a new phone.

Da
Review №49

These guys are awesome and very trustworthy! They have the best price and service around. We have gone there probably 10 different times and they always do a great job! Once we brought a phone in and they didnt charge us because they said the port needed cleaned, so they cleaned it for us. They could have said something was wrong and charged us but they didnt...which was impressive! We wont go anywhere else :)

Di
Review №50

Great job repairing my iPhone XS screen. Took less than 30 minutes. Service was great and phone feels like new.

Ma
Review №51

Excellent service! My iPhone is like new after repair to the screen and water damage. Will definitely be back next time I have a cracked screen!

To
Review №52

Bill is the man! He fixed my wife’s phone same day with no appointment and you can tell he truly cares about his business and the happiness of his customers. Will always come here to have my devices repaired!

Gi
Review №53

I brought my iPhone in to have the screen replaced at the end of the day and it was finished in less than an hour. The man working was extremely nice and helpful. Right when I left, my phone screen started to fade. It turns out the model I have is particular about the screen. I went right back in and the man working had no problem taking a look and trying a different screen. It’s is a good as new and I couldn’t be happier with the service, product and pricing!

jo
Review №54

Mobile Device Doctors were great to fix yet another one of my damaged kids iPhone. New screen put on at a very aggressive price and done perfectly in less than 45 minutes. Bill and the crew are awesome to work with and I highly recommend them. Joe Nash

Mi
Review №55

Fantastic service. Very friendly and customer-service oriented, and at a reasonable price. I was able to drop off my iPhone 7 with a shattered screen and had a phone with a new screen that looked brand new in an hour.

Al
Review №56

They fixed my LG G5s screen in only a couple hours! Staff was very helpful and friendly. Best price around! This is probably the best place or one of the best places to fix a phone in the St. Louis area.

Ki
Review №57

Quick iPhone X screen repair. The screen stopped functioning after a month or so, but they were more than happy to repair free of charge due to the warranty. Excellent customer service!

Er
Review №58

This place is awesome. Quick, cheap, and quality work. Thanks man! Last review of 2019!

Pa
Review №59

Ive used them for several different devices, they always get me taken care of immediately in the prices are great

Vi
Review №60

I have broken my iPhone 4 screen at least three or four times in the time that I have had it. I was worried that it would cost an arm and a leg to get it repaired. I heard about STL Comp Docs through a family member so I thought I would give it a try. I was extremely pleased each time with the service. I was able to drop my phone off and in about an hour or less have it ready which is very convenient. The people are very nice and helpful. The cost is not too bad either. I have recommended STL Comp Docs to my friends as well to get help on their phones and they have been pleased too. I recommend this company to anybody who needs repairs!

Ch
Review №61

These guys are amazing, opened my phone really quickly and showed me what was wrong. In this case it didnt make sense for them to do a repair, but they didnt charge anything for taking the time.From now on Ill definitely go here, and recommend all my friends and family too.

ja
Review №62

The staff was kind and helpful. They have a brisk business so you may have to wait or leave your phone. I dropped by but I suggest that you call first.

Gu
Review №63

AVOID this store, otherwise you will have following risks (which also has been proved by some other customers as well):1. Lose sensitivity after the screen gets repaired2. Phantom touches all over the screen while wireless charging3. Overheat under some circumstances4. Screen malfunctions with white bars5. Owner refuses to communicate and re-repair for these malfunctions caused by their own poor service qualityFull Story:A few weeks ago, I fixed my screen at Mobile Devices Doctors. Right after they got it fixed, i found out my screen will have phantom touches while using wireless charging, screen sometimes lost sensitivity for a second and it also seems to overheat under certain circumstances. I didnt come back to the store because there were just mild inconvenience overall and i didnt want to spend another 45 min waiting for it fixed.Last week, my screen started to malfunction with a thin white bar (now it becomes a wide one as the picture shown below) and the edge of the screen came off. There is no drop or damage at all after last repair. Since it now has 4 problems at the same time and no longer functions normally, i decided to take it back to the store. A staff told me he would leave Bill a message, but i still havent heard anything from him yet.I went through a few other reviews figuring out some of the customers suffering from the same issues. I hope Bill can actively solve the problem instead of making me post the bad review here to motivate him to call me. Plus, I spent almost $400 for repairing the screen, now its obviously defective causing me another couple of hours on solving issue... So ridiculous.Update: Sep 30, 2019, called the store again, owner refused to communicate with me and denied their poor service quality while there are a few other users encountered the same problems just like mine

Al
Review №64

These guys are the best and affordable! My girlfriend and I have unfortunately had to use them multiple times for screen repair and theyre not only cheaper than most but they do better work than most. Theyre also really nice! Dont go anywhere else.

Bi
Review №65

Always helpful and dependable. Good prices too. Bill is very experienced and knowledgeable.

Sc
Review №66

Quick service. Great price! Would recommend.

Jo
Review №67

Excellent owner and staff regarding knowledge, experience and customer service. Going out of their way to help solve problems with devices. The y also seem very upfront and honest with what options you have to fix your devices. My wife and I highly recommend trying them out.

Je
Review №68

I’ll never go anywhere else for my mobile device needs! They were friendly, fixed my iPhone 8+ screen within the hour, and even helped fix a problem with the vibrate motor I didn’t even know was there! They also gave me some tips for using my new XR. They epitomize what’s great about local businesses that provide extra personalized care and attention. All at a really reasonable rate — plus a coupon!

Su
Review №69

Very helpful. Confusing place to find though.

Jo
Review №70

Great service! Everything was fixed very quickly. Definitely recommend.

Ja
Review №71

They diagnosed and repaired my wifes Samsung Galaxy S8 within an hour and a half of us dropping it off. They had everything they needed in stock. And they were $50 cheaper than the guys at the mall. Bill was courteous and helpful. The building is a little hard to find, but well be going back if we ever have another broken phone. Extremely satisfied.

Je
Review №72

I had a broken screen on my iPhone 6 and these guys took care of it. Friendly local guys who offer good phone repair service. Price to get my screen replace cost less then a brand new phone. If my screen cracks again, Ill be back. But in the meantime, I would recommend this place to friends and family.

Re
Review №73

Fixed my rear camera quickly and affordably. Great customer service and a lifetime warranty on the camera. Highly recommend!

Jo
Review №74

Very friendly, courteous service. I am confident that the technician was knowledgeable and competent. I will return to this shop and recommend their services.

Mi
Review №75

Courteous, professional and fast. Needed my iPhone back in service and these guys could not have been more helpful. Will return.

Jo
Review №76

Always taken care of me both times and device is always like new when I get it back

St
Review №77

Quick, friendly, prompt service!

Ty
Review №78

These guys are the real deal. As I usually try to repair things myself I tried to repair my phone as well...well, in the end it came to the doctors and they repaired it flawlessly. Highly recommend.

Am
Review №79

I did a lot of research within the Saint Louis area to get my lab top screen fixed and found STL Comp Docs to be the cheapest. Of course it was around the time of finals but they had it ordered and fixed just in time for me to have it fully functional for all the papers and exams. I was so happy that I took my computer to STL Comp Docs and would recommend them to anyone that needs their bit of technology repaired! Thank you so much!!!

Da
Review №80

These guys are great. I was checking around to find the best price in town and these guys were the lowest. I call to see if i had to make a appointment or just come on in (most all the other places what me to schedule a appointment) and i was told they never do appointments and walk ins are what they do. I said great see you in a few for my iPhone repair. When i got there they were out of parts but were expecting more a little bit later that day. I was ok with leaving it with them after the person told me that that demand is high for the repairs and i trusted him. Glad i did a couple hours later he called me and i picked up my phone. He told me they work on other stuff too after completing the transaction. He was honest and that is rare in business today. I will gladly come back here.

Ke
Review №81

I’ve had my iPhone screen replaced twice here. Took less than an hour (45 minutes) to complete the repair. Price was fantastic ($85). Staff was very friendly and helpful both times I visited this business.

Ro
Review №82

I dont know were to start with them. The owner is very nice but the repair was garbage.I was visiting from out of town and my charging port on my Pixal 2 was broken. I went to them to fix that and replace my battery and screen. Long story short it took them a week longer then promised, the never replaced my battery but still charged me for it and the forget to reinstall the cable from my microphone so no one could hear me speak on a call.Advoid this place at all costs...

Br
Review №83

Efficient, effective, priced-right.iPhone X screen repair same day.

Ch
Review №84

AWESOME!!! My son cracked his iPhone which led us to STL Comp Docs. Super-friendly guys, super-reasonable prices and super-fast (and quality) service. They had the phone repaired in less than 5 minutes and I had a happy kid again!! Im hoping I dont have to deal with these repairs often, but if I ever do again, Im definitely returning here . . . and will recommend to anyone who asks!! And so would my son. Thanks!

He
Review №85

I would recommend their services to anyone. They fixed my screen the same day and they are the only company in the area capable of fixing ONLY the glass on a Samsung Edge model. Great customer service and overall a wonderful experience.

Ma
Review №86

Made my 3rd visit today due to my fault of not protecting my iPhone properly. Every visit here is consistently great. They do great work, they are reasonably priced and turn things around quickly which is a must if you use your phone as much as I do. Thank you for your help today and showing a little mercy to this repeat offender.

Ca
Review №87

Got me in and out in an hour, great price for an iPhone repair (25% cheaper). Quality work.

Ka
Review №88

I dropped my phone in water one night and put it in rice. The next day I found these guys who were able to get my phone working enough get the info off but not fully repaired. A lesson I learned is NEVER to put your phone in rice, it will cause more damage to your phone. Even though it didnt work, they were able to sell me a replacement phone for way cheaper than I could get anywhere else. Super friendly and fast service. I will definitely go back for any repairs I may need.

Sq
Review №89

Kool lil hotel

ER
Review №90

They did an awesome job on my phone were very nice and fast !! And affordable!!

an
Review №91

They do great work second time Ive gotten my phone fixed here

Je
Review №92

Phenomenal service and prices. I have am pretty rough on phones and tend to have to get them fixed. After going to many places in St Louis I am glad I finally found this place. I bring everything here now. Staff is super friendly and knowledgable. I would definitely recommend giving this place a shot.

Ch
Review №93

This place does a great job everytime. My daughter has dropped 2 different phones over the last couple years and they have done a great fast job on both of them.

Tr
Review №94

I broke the screen on my LG Optimus and needed to have it repaired quickly. STL Comp Docs had great reviews and can see why!! They did a great job and gave the cheapest price of anyone for cost of repair! The power button was also failing so it did take some time for total repair but worth the wait! They did a good job of explaining everything to me.

Li
Review №95

These guys are the best. They turned my husbands phone around the same day, the repair is solid, and all at a good price. We will be taking all repairs here in the future.

Ba
Review №96

This goes to show why reviews are so important, because the reviews are what attracted me to the business, and I am proud to say I can now ADD to the wonderful feedback! I Had my phone fixed last week, I first spoke with Andy over the phone who was pleasantly polite and more importantly for me, open to questions. Andy explained pricing, deals (great deal on facebook), best times, and wait time! Long story short everything he stated was just as is when I came in the next morning! Wait was under an hour and actually my phone was dropped again more worse than the first, and I must admit, the phone DID NOT CRACK OR SHATTER ONE BIT! Need I say more? Honest review!!!

Ap
Review №97

Had a busted screen and a failing battery, but the great folks here sorted it all out, and got me a new screen and battery installed, all in about an hour. Fast and affordable; highly recommend for any phone you need fixing!

Ry
Review №98

I went to STL Comp Docs today because my two and a half year old iPhone 4S power/lock screen button quit working during the weekend- either from normal ware or from minor drops throughout the years.Not wanting to adjust to the on-screen assisted lock button, I decided to go here to get the button replaced. The repair was only $40 (less than Wireless Toyz and CPR) and I was able to pick up the fixed phone within 1 1/2 hours. The repair also comes with a 90 day parts warranty.Id request this place to anyone who is needing reasonably priced repairs on their iPhone.

Da
Review №99

Took iPhone 7 here, came back 5 hours later and they hand me my phone with a new screen. Well the home button doesnt work and they lost one of my screws, and I had to leave to work so I asked if I could come back to have the repairs completed. They said yeah just call up here... several calls, never returned. Ive had to use the weird accessibility button since home button still doesnt work; wifi also stopped working consistently on my phone. Was still charged full price.

Mi
Review №100

Fast. Great Price. Excellent Customer Service. Would definitely recommend going to STL Comp Docs if you rolled the dice by not using a case on your iPhone and lost.

Information
34 Photos
100 Comments
4.6 Rating
  • Address:3247 Edgar Ave, Maplewood, MO 63143, United States
  • Site:http://mobiledevicedoctors.com/
  • Phone:+1 314-644-5826
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6:30PM
  • Wednesday:10AM–6:30PM
  • Thursday:10AM–6:30PM
  • Friday:10AM–6:30PM
  • Saturday:10AM–6:30PM
  • Sunday:10AM–5PM
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