user
JM Lexus
5350 W Sample Rd, Margate, FL 33073, United States
Appearance
JM Lexus
Comments
Al
Review №1

I recently purchased a 2022 Rx350 About a day ago the sales manager Daniel Meininger he was very polite, knowledgeable, and helpful we went to go look at a few other RX350 and agreed on the this color as soon as I got to the dealership I had someone to help me within 1 minute of walking into the door. Great pricing and very fast. There very quick paperwork took less than a hour. Would be buying my next car for JM Lexus The people there are very helpful and they informed you on everything go in detail with all the features on the car and they go in detail with the paperwork and explain step by step. Would be sending relatives and friends to buy there next Lexus there. There very upfront with pricing and don’t hide anything or include any extra fees. The customer service in store and over the phone is beyond expected. They have more inventory then any other dealership. He was so patient with every question we had very kind and super knowledgeable ! He will give you exactly what you need & more ! If you need a sales manager DANIEL is the guy you will not be disappointed !Thank you!!!!!Daniel Meininger

Ph
Review №2

Never thought I’d ever say I loved shopping for a car. I’ve always hated it. All my other experiences were unpleasant. I hate the car sales game where the salesman has to run out multiple times to check with his sales manager. It was a pleasure working with Rohan. I only dealt with him. It was such a pleasant, relaxing and pressure free experience. I highly recommend JM Lexus. When I’m in the market again I will be back.

Pa
Review №3

Bruno is an amazing salesman to work with. I am driving my beautiful Lexus NX in the colors I wanted during a time where other dealerships have virtually no new cars to sell!!! This is the only dealership I’ve experienced where you don’t feel like you’re walking into a shark tank. I am a repeat customer and will be back again next time around - hopefully to deal with Bruno again!

Cy
Review №4

We had a tire issue overnight and had the tow truck drop it off with JM Lexus this morning. We did not even expect for them to look at it today, let alone have it done! It even ended up being less expensive than we thought it would be. Casey was fantastic! His friendly and personable demeanor was exactly what we needed today! We love our current Lexus but if we decide to buy another one we will definitely come back here just based off of our interaction with Casey! Everyone else there was wonderful as well. What a perfect way to end a stressful weekend! Thank you so much for making my day!

Ja
Review №5

My experience with JMLexus has been most pleasurable. My salesman Alex was extremely helpful. He explained everything to me, and put me in a beautiful 2022 ES350. I have bought and leased from Lexus since 2004, and dealing with JM has been most memorable. This is my second car from JM and it wont be be my last.Than youSatisfied customer

Ba
Review №6

Excellent courteous and friendly sales persons. No pressure sales. Explained everything clearly. No need to haggle on price. Big thanks to Mr. Long Chang and Zach for being so kind and generous. I highly recommend JM Lexus to all my friends.

Ca
Review №7

I could not be any more content with my purchase. I am in love with my vehicle. Reggie was beyond, beyond patient with me. I changed my mind more than 5 times, looked at different vehicles, options, specs, pricing. Not once did he get frustrated with me. In fact, he advised on vehicles I should not be looking into in order to achieve my goal. It was never about selling me a vehicle, it was about what would be the best option for me. Reggie, thank you for everything!

ja
Review №8

I am very very pleased with my sales manager, Annemarie at JM Lexus. I felt she had my best interest and not a sales job. She was knowledgeable, efficient with the process, patience and giving. She went out of her way for me. Her sales team worked together and not any competition among her peers. I had been to 7 dealerships from Nashvillle down to South Florida and she helped me because I trusted her. JM Lexus IS a great team. I only have one complaint and it was from a man named Orlando that moved cars. He wasn’t professional but other than that, everything went smooth. I am very happy with JM Lexus. I will buy another car from them. Keep the smiles going JM.

Ch
Review №9

Excellent service from my salesman Ryan Allison! He’s very knowledgeable, professional, patience and attentive to every questions I had. The process took about 2 weeks and he kept in touch with any new updates. Very pleasing and satisfying experience, would definitely recommend this place with friends and family. Thank you Ryan for my red bow!

Er
Review №10

Bobby Edmond was such a wonderful sales manager! I was so anxious before coming and it was the best car buying experience Ive ever had. Ever. I came about midday and left when the sun was still up! Thank you so much Bobby!

ca
Review №11

Bobby Edmond was amazing and I wouldn’t go to anyone else for buying a car at JM Lexus! I love my new car and can’t wait to come back and get another one from Bobby!

Na
Review №12

I had a wonderful experience at JM Lexus. I came away with a fabulous ES350 sedan with all the extras at a very reasonable monthly payment. An extremely proficient sales professional named Oketto Chambers worked with me to get exactly what I needed. I highly recommend him and this dealership. Thanks everyone at JM Lexus.

Mi
Review №13

Pedro was helpful, upfront and honest throughout the entire process. Prices were clear and consistent online and in person with no hidden fees. Not your typical dealership with slimy salesmen. I highly recommend it.

Ke
Review №14

Josue, Is by far the Best Service Provider I have every working with. True story, few years ago I went to get my car services and Josue was out sick and I couldnt wait until he came back to work so I worked with another individual and it was the worst experience. From that time on I never used another Service advisor. SO Yeah Josue is the BEST....

We
Review №15

Sales rep. Michael Thomas was above average. He prepared everything in advance and made this deal effortless and pleasant. I will go nowhere else but JM Lexus.

An
Review №16

This is my first Lexus vehicle and let me tell you. This was a fast and very transparent experience. I appreciate the fact that they believe that ANYONE can get into a lexus. The receptionist lady was very welcoming and introduced us to Joshua. Joshua was very helpful and was able to provide an excellent, transparent and smooth service. His attention was really more than enough to make our first time at the dealership a pleasant experience!

Me
Review №17

I recently referred my friend to JM Lexus to purchase a car and wow what an amazing experience our sales manager REGGIE LEO gave us. He was so patient with every question we had very kind and super knowledgeable ! He will give you exactly what you need & more ! If you need a sales manager REGGIE is the guy you will not be disappointed !

Ma
Review №18

The service technician was punctual and courteous. He swapped out the dead battery in minutes. What more could anyone ask for? I wouldn’t have expected that level of service from any other company. Kudos to the JM TEAM!

Ol
Review №19

Our salesman Mr German Afanador did an excellent job providing us with all the information that we need to buy our new Lexus.He took his time and showed us every feature in our new car and explained how to used themWe were very pleased with his services.High recommend it

Sa
Review №20

You would be hard pressed to find a better sales manager to work with than Brad Patrick. He makes the entire process both seamless and easy. He is knowledgeable about his cars and and there is no question that he cannot answer with clarity. I felt no pressure because Brad is both upfront and honest. I bought my beautiful new Lexus Monday and it was delivered by Brad today, including a thorough tutorial in operating the vehicle. When you go to JM Lexus to purchase your car, your go to sales manager is Brad Patrick.. You will be more than satisfied.

Ro
Review №21

JM Lexus and Sales Manager, Bruno Da Silva, made my recent acquisition one of my best car purchase experience ever! The dealership was professional and very efficient (from the pricing quoting all the way through purchasing, registering and plating the car). Pricing was agreed upon remotely so I didnt have to waste my time going in. In addition, they had the best price versus several other dealers I approached. They had the best incentive and they didnt include any dealer fees. When I arrived at the dealership I was greeted and made comfortable by their front-desk receptionist. Bruno was awesome to work with. Very knowledgeable, courteous, and at no point made any pressure to buy. He was patient and spent more than enough time to make sure that I felt comfortable with the car and to answer all my questions. The purchase process was extremely efficient. Once I decided on the car, I finalized the sale and had the car registered all within an hour. Lastly, JM has one of the biggest Lexus inventories so theres definitely many options to choose from. I highly recommend JM Lexus.

Ch
Review №22

Bruno Da Silva is the one of most kind people Ive ever met. Best Sales Manager! Our experience was smoothly and enjoyable. I highly recommend him if you are looking to get into a brand new Lexus. Here I share a picture of our two purchases.

S
Review №23

Zachariah (Z) and Andrea were heaven sent. My experience was phenomenal. Their customer service and genuine concern was unmatched. I wish I could rate them both more than 5 stars. JM should be honored to have them as a part of their team. I can’t thank them both enough.

CH
Review №24

Customer service was amazing from the time we walked in the door!! The receptionist greeted us when we came in, got us signed in and a salesman right away. We got the sales manager,Robert St Aubin who was very knowledgeable and very attentive to what we wanted. He listened and wasn’t pushy at all. He took the car of my choice from the showroom floor. Happy to say that we closed the deal in a timely fashion, without going back and forth. I’m very happy and satisfied with my new ES purchase!! Thank you Robert and JM Lexus for excellent customer service!!!!!!!**Lexus of North Miami please take notes. Customer Service is important!!

Dr
Review №25

In the past, I have always had such negative experiences when I go to get my car serviced. I always dread going. However, since I started coming to JM Lexus, I have been consistently completing my car maintenance services with Xavier, and it is always a pleasant experience! He’s honest, straightforward, and you always know what to expect. There’s no surprises or a feeling of being ripped off. Highly recommend him as a consultant for your services. It doesn’t take long either. You have clear expectations of when you’ll be in and when you’ll be out. Sometimes, it’s even sooner than you expected. Once again, strongly recommend him, hands down!

Ra
Review №26

The minute you pull up they meet you to get you checked in. They have experts to evaluate maintenance on your vehicle and they got me in a d out with a loaner car very quickly. Chris my service manager was great.

Jo
Review №27

Greg was awesome! My third vehicle from JM Lexus. I will never ever go anywhere else to shop for a vehicle. They do everything they can to earn your business. They have a customer for life.

da
Review №28

Rehan was awesome. Very informative and helpful but not pushy. JMLexus has a very organized and up-front process. No hidden costs. Transparent and honest. Positive experience. They have earned our business and will return when looking for our next vehicle.

Wa
Review №29

Chris Margolis is our service representative. He has always taken care of both our Lexus cars. We trust his advice on the service our cars need. Besides being such a pleasant person to deal with. He goes above and beyond our expectations. When the car wash was not working, he personally vacuumed out the car. He also took care of the low key battery before it became a problem. We cat say enough good things about him.

An
Review №30

These guys are great! JM Lexus is class and quality in comparison to three other dead end deals .. Who really couldn’t give straight answers..JM Lexus was very transparent and straightforward in their answers dealings with us. The trust factor was good.. something you don’t really find when dealing with car salespeople unless your relative works there..Paul was awesome 👏👏👏

Av
Review №31

John Nahar is absolutely in a class by himself when it comes to customer satisfaction!!! He is warm, knowledgeable, friendly, caring, charming and even funny at times!!!He is not only this way with his customers, but also with his coworkers!!! So many of his colleagues (while I was there today to pick up my car), came over to John to assist him in any way way they could!!! I was truly impressed by that.This JM Lexus dealership is always busy. Customers like the warmth that workers like John exudes.Thank you John. Stay healthy and take time to eat lunch!!!😂

Da
Review №32

Great experience. Good inventory to choose from. Very professional from beginning to end. Rehan was very helpful and informative but not overbearing. Will definitely return to JM Lexus for our next vehicle.

Ya
Review №33

Such an amazing experience at JM Lexus! My Sales Manager Donald was amazing, he made me feel so comfortable during the transaction. I couldn’t be more happy with my choice.

de
Review №34

If you are looking for a car, I highly recommend this dealership. I just purchased my 3rd Lexus from them. From the sales managers to the service managers, the hospitality is top notch. They treat you truly like family. Big thanks to Ryan O’ Kuhn and Khaled Dandashi for the amazing service that was given when getting me a new vehicle. Ryan had me in and out in an hour. Easiest transaction I’ve ever done to purchase a new vehicle. Thank you again!!

sa
Review №35

Top notch! Professional and the best pricing period!No hassle pricing no dealer fees. Simply the best.Much appreciated.

So
Review №36

Worked with Robert Kohl recently and bought the Nx300 Fsport, he sold us my daughters Is200T Fsport a few years back so I knew we were in good hands. I traded in a Es350 and was given a fair price, the whole process was simple and Robert explained everything as we went. He checked my car, I test drove his and a couple hours later I’m leaving in a suv with stunning leather that my wife loves! Thank you Robert and thank you JmLexus. My family and I will be back!

Go
Review №37

German at Lexus JM was great. I purchased my Lexus RX350 with exactly what i wanted. He took his time, had patience, and was such a gentleman. Thank you so much.

Dr
Review №38

Omar the service advisor, is exceptional. He is knowledgeable and communicates updates when my Lexis is serviced. He is also mindful of my time and accommodates me if needed.

Jo
Review №39

We are so happy to do business with Mike D’ambra that this is our third car we purchased in the last years through him. Everything was smooth and easy. Very pleased with my new car!!!

Le
Review №40

My husband and I had a wonderful experience at JM Lexus from the moment we walked in. We were greeted by Ryan O’Kuhn. He showed us the car I was interested in and then we test drove it. Once he found the color we wanted he took us back outside to see the vehicle. All the paperwork was done at his desk and compared to the process in New York this was painless! Within 1 hour papers were signed and I had a new car. Ryan was very personable, professional and answered all our questions. I wouldn’t go anywhere else in South Florida to buy or lease a Lexus. JM Lexus goes above and beyond! Thank you Ryan. We love our new car!

Jo
Review №41

Great dealership, very welcoming folks. Worked with Michael Thomas on getting a deal done. The guy was professional, friendly, very informative regarding financing options and just an all around great guy.

Ab
Review №42

This dealership is the best I’ve been to this far. Their prices are way better than the others. They go the extra mile for their customers and they always have a welcoming smile. AnnMarie and Nick Varsam were exceptional. You guys were the best. You took care of my family and ensured we were all set, comfortable and well educated with whatever decisions my husband and I made. They made sure my kids were also taken care of and my kids are not easy to deal with. Thank you guys so much. I definitely will recommend.

Ge
Review №43

We have purchased and leased cars from J. M. Lexus for over 20 years and consider it an outstanding dealership. Their prices and customer service are superior. Their service department is easy to access and exceptional. We have purchased our last three cars with Kahari Whittaker, who is professional and pleasant and has confirmed our trust in J. M. Lexus. We highly recommend J. M. Lexus to anyone looking to purchase or lease a car.

La
Review №44

I purchased my first Lexus yesterday for my Business at this dealership and my experience with Rehan was absolutely amazing. I’ll definitely be coming back for my next purchase from here.

Sy
Review №45

After my Lexus had been hit in a parking lot, JM Lexus did a wonderful job of fixing it & servicing my oil/filters at the same time. My car was back to looking brand new plus they cleaned it really well inside too. Everyone was courteous, on the ball, & calling me with updates so the entire experience was my 1st of many at JM Lexus. Thank you so much!!

Ma
Review №46

I have bought several cars at JM and always a pleasure. JM makes it very simple and fast. My salesman Kenny was great. He was on top of everything and he responded immediately to all my inquiries.

Jo
Review №47

My mother purchased her first Lexus this past Saturday and I was browsing the showroom floor. I was instantly drawn to the IS F Sport. After pondering it over for a day and crunching some of the numbers, I knew I had to have this car. This is my first Lexus and I absolutely love it. It has all the power and the luxury. I also want to thank the sales staff for being so helpful.

Pa
Review №48

Amazing experience. Its truly a no nonsense type of dealer. I worked with Michael La Bianca and the beginning to end transaction was very professional. All dealers should take notes from JM Lexuss approach to car selling. Its just done correctly.

Ka
Review №49

Great service and one of the best deals on a car. It might seem like a lot at first but when they break down why its costing so much you will see its because there taking care of your car for the years to come. Highly recommend

AM
Review №50

Anthony hippolyte is a true gentleman and a professional Sales Manager. He demonstrated true professionalism, knowledge and patience. I appreciate his hard work and ability to deliver excellent service beyond a 5 star rating. If there was a higher mark than 5 star I will gladly reward him with it. JM Lexus are lucky to have such a gentleman. I humbly thank you Anthony for a great job from a car guy.

Sh
Review №51

I’ve been a loyal JM customer for over 10 years (3 car purchases) and the service is incomparable! You will NOT find top of the line service at ANY other Lexus location (I’ve dealt with a few).No matter the issue JM Lexus will go ABOVE and BEYOND to make sure you leave satisfied.Thank you to the JM team for their years of service. ❤️

Je
Review №52

Annemarie is the best salesperson. It was one of the best experiences I’ve ever had buying a car. Thank you.

ar
Review №53

I have been a loyal Lexus owner since 1990. I have sat in front of many Lexus sales representatives in the 31 years of leasing Lexus.My experience with Joshua was by far the bestBuying experience. I rate it an 11. His professional and non aggressive approach was very much unique to my other buying experiences. He has earned my business going forward. Well done Jusua. He had me out the door in less than 3 hours. Never happened in 31 years. Thanks Josh.

Al
Review №54

I rarely leave reviews on any place I visit, but I have to come here and share with everyone how amazing my experience was! Before coming to this dealer I went to 3 different Lexus dealer ships, the representatives that I encountered were not helpful nor did they show interest to help me find a suitable car for me. I visited JM Lexus as the last place I’d look before going to a non Lexus dealer and honestly this was the best decision I made. I met Khaled Dandashi who from the beginning was very professional, helpful and resourceful. I told him what I was looking for, he listened and helped me find more than what I desired. He was not pushy, he explained to me all the options that were available and helped the purchase be as smooth as possible. I’m beyond thankful for him, I love my new car! I recommend everyone to go visit JM Lexus and ask for Kahled, he’ll make sure you get the best deal.

Lo
Review №55

I believe this place is wonderful because the employees took care of the customers with the nice greeting! I am very satisfied with JM Lexus! Thank you.

Fr
Review №56

My family and I got our second Lexus from GMLexus and once again it was the best experience. Gregg was amazing, he made the process easy and fast. And who doesn’t like gifts, they showered us with gifts at the end. I love gifts so I left one happy woman. All the staff always so helpful and courteous toward everyone even if they’re not working directly with you. Thanks for always providing great customer service again Gregg was amazing. Thank youOlga

In
Review №57

I just purchased my forth Lexus since 1995. The last one I had for 14 years. The last three ones I bought at JM Lexus. The service and professionalism there is outstanding. My most recent sales associate Jorge Cano was absolutely spectacular. Knowledgeable, professional, service minded, and yet no pressure. I could not be more pleased with my experience in buying my Lexus from him and from JM Lexus.

Ch
Review №58

We made the transaction with Pedro Díaz. My experience before visiting different dealerships and disappointment with other sellers. Pedro is exceptional, he showed me all the incentives to close a good deal. Now my wife and I are happy with the new Lexus NX 300 premium package

El
Review №59

The service and attention we received at JM Lexus from Gary Mueller was first rate. I do not make decisions fast and Gary never pushed me at all. We took several hours to make a decision and could not be any happier. The no haggle pricing made things so simple and stress free.

Do
Review №60

I purchased my NX300 today and I am extremely pleased with the service of my sales person, Dan Phillips. I gave him the specific criteria and details of the car I wanted being less than 2 years old and with low miles, definitely a hard find today. I was shocked when he called the next day and found the perfect car for me. He obviously took the effort and did the work necessary to find the exact car I was looking for. I was very impressed and would highly recommend Dan if you end up at JM Lexus. Thank you, Dan for your professional, courteous and caring service!

Dr
Review №61

Best experience we had leasing a new vehicle and turning in our old one. We worked with Josh K. and he is a first class professional who made the process of leasing a new vehicle easy and stress free from start to finish. We also received a phone call from a nice manager who was very helpful too. We are very happy JM Lexus customers!

Di
Review №62

Excellent experience as usual! They honored my lifetime warranty on my radiator and replaced it at no charge! They even put me in a beautiful 2021 RX350 so that I could continue with my day. My car was washed and waxed when I picked it up, too! I love my car, but if I ever get another one it will be a Lexus! Great cars and great service!

Ja
Review №63

Great overall service and also their customer service is the best! Went for regular service and recall and was able to have everything done in one day! Thanks JM!

Ca
Review №64

Carlos Nunez is a true professional. I arrived ahead of my appointment and was immediately greeted and attended to. Carlos thoroughly explained all my options and upfront pricing for each. He indicated the service would take approximately and hour and half but it completed sooner. The vehicle was washed and cleaned. Additionally, paying at Carlos’ desk was convenient and carefree. Thank you Carlos and thank you JM Lexus

Ly
Review №65

Without going into all of the ugly details that we initially encountered, and after speaking with a manager, we were introduced to Tim Spellman to right the wrongs, and hook us up with our new certified pre-owned vehicle. We ended up way happier than I couldve imagined. Thanks to Tim and others at Lexus, we drove off in our beautiful Atomic Silver Lexus NX 300 F sport. The car is beautiful and Tim was beyond what anyone could ask for to help us find what we needed, which ended up being 10x more than we expected to find. Words cant even express how my mood and attitude took a 180 after being introduced to Tim. Thank you Tim, and also a special shout out to Nick Varsam, for hooking us up with Tim. We are thrilled and I love our new Lexus!! See you guys next time were down for a scheduled service call.

Sh
Review №66

I have been going to JM Lexus Margate every since I brought my car. 7 years now. Every since COVID hit the service and some personnel have been a horrible experience. I have a lifetime battery replacement free and been getting a free battery for almost 4 years. Now recently they telling me I don’t have it and miraculously have no records of me purchasing a battery through them. Never going back to the Margate dealership if I can help it

Li
Review №67

Went to JM Lexus looking for a specific IS300 with red interior. I searched and searched for that car and JM Lexus had it! Went there was introduced to Ashley my salesperson. Ashley was very nice and knowledgeable on the product she was selling. I really enjoyed the personal experience with everything from selling to finance, was done with Ashley! I will definitely go back there, and refer my family and friends.

St
Review №68

Just purchased my first car from JM Lexus. It was absolutely the finest car buying experience in my life. Professional, honest, upfront about everything and completely First Class. Special thanks to Robert.

Jo
Review №69

Coming from someone who has never leased a car before, it could seem to get a little confusing at times but Reggie Leo at JM Lexus made my whole experience easy and forthcoming. He was very patient and ran the numbers on multiple cars and my options that I could go with that were within my price range. Reggie was very helpful and answered any questions I had and even offered to pick me up from the airport when my new ES 350 arrived at the dealership. 10/10 would recommend this service to anyone looking to get into a new car. JM Lexus is one of the finest and upfront dealerships to go to. I am extremely satisfied with my overall experience with Reggie and JM Lexus.

Jr
Review №70

JM Lexus is an outstanding business as demonstrated by the value they place on the customer walking through the doors of their facility. Their loyalty to loyal Lexus customers like ourselves are above and beyond anything my wife and I could have ever expected. It is the primary reason we continue to remain within the Lexus family after partaking in the valuable experience we have received. The team and staff made us welcome and comfortable in our decision to remain. Bradley was the consummate professional. He made sure we were taken care of. He was patient, considerate, kind, and witty. He took his time even though we knew he was short of time, but managed not to make us feel that way. His director Brian reached out to us ensuring that we were in the best of hands. We are so grateful for all of the efforts Brian and Bradley made to assist in us walking out with another beautiful Lexus our family can enjoy. Thank you to this A++ team for your attention to details and professionalism that we will not soon forget!

An
Review №71

Edit: 09/21/2021Nick the general manager for the dealer has contacted me apologizing for the situation and recognizing the shortcomings of the dealer. Arly has done the same and has explained that my emails went to spam. As a result of these communications, I’ve decided to rectify my review from a 1 Star Review to a 4 Star Review. I understand that the vehicle market is a mess right now and it’s hectic for both the customers and the dealers themselves. Thank you to Nick and Arly for clarifying the situation and owning up to the problems.Original Review:My experience truly couldn’t have been any more lackluster. Despite them advertising the whole one point of contact thing, they made 0 effort to have contact with me. I sent countless emails to the Sales Manager Arly and the Internet Specialist Fran to no avail. I will give credit where credit is due, Fran called me at the beginning and put me in contact with Arly, but when she called a second time and told I told her that Arly was not responding to the three emails that I had sent, she said she would look into it. I guess she must be looking very deep as I am still waiting for her call. I even sent her an email to follow up with her and got no response. JM prides themselves on the no dealer fee aspect, but that doesn’t mean that they shouldn’t provide quality service. Due to these reasons I took my business elsewhere and got the other dealer to remove the dealer fee. Essentially I got the same experience financially, with one big difference: they actually communicated. Take your business elsewhere folks. I’ve gotten better service from Toyota dealers. You’d expect much more from a luxury brand dealer. And to those reading this at the management level, you’re probably going to try to get Fran or Arly to call or email me. But save yourself the effort. I have 0 interest of purchasing a vehicle from this establishment.

Be
Review №72

Steve and the team were an absolute pleasure to work with. Efficient, honest and patient. Very happy with the whole experience!

B
Review №73

I dealt we Ashley Alt at JM, and she was great! She didn’t pester, but interacted with purpose. We found a great use RX350 from JM, and it’s a gem! Mint condition, extremely low miles. They put the car through their inspection, and gave it their stamp of approval. They made a few necessary fixes on the car, and we are extremely happy.JM was great to deal with, and I would recommend them to anyone.

Le
Review №74

Just bought a 2022 Lexus ES!! Exceptional service. From the time that I reserved the car, I was told the car would arrive mid October. The car came 2 weeks early!! Daniel Meininger was an exceptional salesperson. The entire process took around an hour. So quick and convenient. JM Lexus exceeded every standard and is the best Lexus dealership in the region!!

Mi
Review №75

Had a very good experience at my most recent trip to JM Lexus. Patrick was my service advisor. He was very pleasant/polite. Listened to my concerns, and assured me that everything would get taken care of. The turnaround time was reasonable. Sat in the lounge which was very comfortable. Set up in that area is fantastic! Everything looked very clean! Did not have to worry about anyone getting too close to me based on how things were set up. Overall a very good experience with place/staff I encountered. Please ask to be assigned to Patrick, if this is going to be your 1st time!

Ch
Review №76

Thank you JM Lexus! Great experience and buying process. Enjoying our new ride.

Ry
Review №77

JM Lexus is an amazing dealership, they pride themselves on exemplary service and they exceeded my expectations. My sales representative was Bobby Edmond and from the beginning to the end, made my buying process one to remember. I highly recommend stopping by this welcoming dealership and highly recommend Bobby as your representative to make that next purchase. Thanks again for all the help and insight assisting me in purchasing my new IS350.

Do
Review №78

Reggie Leo offered a superior client experience. It was quick and efficient and he was a true pleasure to work with. I highly recommend you seeing him for your next car lease/purchase. You will not be disappointed and will be truly impressed.

Ne
Review №79

Excellent service with both my service manager Chris Margolis and the mechanic. I walked out feeling like I paid a very fair price for excellent work. I also had a beautiful ES350 loaner car at no additional cost. Very courteous as well. 5 stars. Great job JM Lexus.

KD
Review №80

Salesman Arly is the best, Purchased my RX350 in and out in a split second it felt like! Arly was great, efficient, and was not playing games! I own a car dealership myself and this was one of the best personal purchases ever!

Us
Review №81

I am glad that I met Brad Patric as samles manager in JM when I approached them for Lexus RX350, he is really cool and gentleman. He helped me to get my dream car. I highly recommand him, Brad thank you so much for your help to get my dream car.

Me
Review №82

This is the second time I have utilized the service department at JM Lexus. Both times could not have gone any better! I was welcomed quickly after arrival, the service staff was polite and helpful and my selected services were fulfilled in a timely manner! If you are looking for a place with swift service, look no further.

to
Review №83

Alex provided great service upon us arriving. Have purchased quite a few vehicles is my time and the experience at JM Lexus was the best.

no
Review №84

For anyone who is shopping for a car, new or used. I personally recommend JM Lexus. Why? Because I have been to many dealers in the past 20 years or so, and this is the first time I can truly say, I am 110 percent satisfied, and I said this without hesitating. Give them a try and share your experience with others. JM, Thanks for hand picking such a wonderful team of professionals. Keep up the good work.

Le
Review №85

Great service Jim was able to advise me about additional issues on the car and was very kind and interactive with me I appreciate the service and plan to continue doing service with you guys

Ne
Review №86

I won a car from my job 🥰, I was the happiest person that walked in JM LEXUS MARGATE.The facility was clean, the person at the front desk was welcoming.I spoke to Reggie Leo the sales person, told him what I was looking for he understood and delivered 100% 🔥❤️. My experience at JM Lexus was amazing, I was treated as a person not as a number. I most definitely will be recommending JM Lexus. Thank you Reggie, I appreciate you and I LOVE MY 2021 NX300.

Ra
Review №87

On Sept 02nd my spouse and myself walked into JM LEXUS and met Mr Eric Rodgers.Mr. Rodgers was extremely capable, polite and correct. He answered all our questions about the RX 350 in a very professional manner and also gave us some additional information. The folks at JM Lexus know their business. This is far the best dealership I have ever visited in the past 50 years. We left with a new 2021 RX 350.

FE
Review №88

It was a pleasure to work with John Ercolano. He was courteous, friendly and very organized. Our transaction was seamless.

Ne
Review №89

I wish there was an option for than 5 stars. My experience at JM Lexus on 7/17/21 was so great I honestly don’t think Im ever going anywhere else. Donald N. took such great care of me and made sure everything I needed and wanted was done before I left. This is my first time purchasing a car on my own and I am so happy with my purchase. My mom purchased her 1st car from there 6 years ago and from Donald who also made sure she was well taken care of. A pleasant place with great customer service you can never go wrong with that. Shout out to Donald N. he really made my day!!!

Su
Review №90

My experience at JM Lexus was awesome,Mr Oketto Chambers was very patient, professional and friendly.Customer service was excellent and I would definitely recommend my family and friends to shop for a car here.

Ga
Review №91

I had great experience with JM Lexus. Special thanks to John Ercolano and Robert Collins to help me with my lease buyout process so smooth.

Te
Review №92

First I wanna say being someone who hates doing big purchases this one was one of the smoothest. Sandley was very helpful and professional with the level of service he rendered me with the purchase of my second car. He was very patient in assisting me in choosing my new ride, one other thing that stood out to me was that he was always available if I called or text him with any questions or concerns, which meant a lot. I would definitely recommend this dealership.

me
Review №93

Paul Mompremier was an awesome sales manager. I came in wanting a specific vehicle and he got me a better vehicle at a cheaper price and very low interest rate. Everything was also very fast, which is a plus because being at a car dealership can take hours. I definitely recommend Paul and JM Lexus!!

Is
Review №94

Tremendous dealer! Gary Mueller was extremely professional and courteous. My wife found a beautiful E350 with the F package with stunning red interiors. I would recommend this dealer to anyone.

Ro
Review №95

The best experience changing brands of car. My first Lexus after 7 leases with Mercedes. Jory and Brian were patient and so knowledgeable about all phases of leasing a new car. Only was they who took care of me. Not having the usual “ Chain of command” to deal with. Love my LEXUS.ROSE

Al
Review №96

Ryan O. was great over at this particular Lexus dealership. My initial plans visiting was just to test drive a specific model that was seen on the lot. Well not only did I test drove, but left the lot in my possession with the particular vehicle. Ryan from the beginning until the very end made the process very easy, was not “pushy” and was very excellent and knowledgeable. Not only answering questions about the specific model I preferred, but also going over the financing. Don’t think out of all my years with car buying that there was a better overall experience here at this Margate location. Thanks again to Ryan and will recommend anyone to see him if interested in moving forward with a new vehicle. So comfortable with the whole process. Ryan is the man!

ma
Review №97

The service is impeccable from start to finish. Everyone is polite and professional. I have confidence when I go in for maintenance that everything will be checked and whatever recommendations are made I follow because these are specialist technicians.

E
Review №98

I came to JM Lexus and Jorge was assigned to me to inquire about the NX300 suv. Jorge was very thorough and patient with me. He showed me the different options available to me. He worked with me throughout the process of getting my new car. He gave me a great price for my my trade-in even better than other big dealers and he explained the different options I had. This is my first time buying a Lexus but it wont be the last! Thanks Jorge so much for being so helpful and not pushy. I didnt even have to sit thru the grueling process because he took care of everything from beginning to end. I love my Lexus!!!

To
Review №99

We had an excellent experience with Tim Spellman. He was very knowledgeable in demonstrating the car we wanted, took time to explain everything. He did all the paperwork in record time and we cannot recommend him highly enough. He was wonderful.

Le
Review №100

I highly recommend JM Lexus to anyone in the market for a new car. They made the car buying process easy and smooth. My salesperson Ryan OKuhn was extremely helpful, personable and professional. He went above and beyond to make sure I got exactly what I wanted and then explained everything in detail so I could get the full use out of all the bells and whistles on my new car. The dealership was clean, comfortable and not at all chaotic like some places. JM Lexus treated me like family, and thats why Id recommend them and shop there again.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:5350 W Sample Rd, Margate, FL 33073, United States
  • Site:https://jmlexus.com/
  • Phone:+1 954-972-2200
Categories
  • Auto body shop
  • Lexus dealer
  • Auto parts store
  • Auto repair shop
  • Car dealer
  • Car leasing service
  • Car service
  • Motor vehicle dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:11AM–6PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Similar organizations