Had a last minute emergency on my vehicle and I was taken care of within 10 minutes of when i called. They do get busy so not everyone might get lucky but they will try the best to help you out no matter what. I came in contact with three reps at the office and they were all nice luckily I just needed a very quick repair but I will come back for any other service when my car is due.
I have been going to RQ Automotive for several years. They have kept my vehicle in top notch condition even after 99,000miles. They are very attentive to customers and our vehicles. There services are professional and priced-right, and I am alerted to future service needs to my car before they become a problem. They also have the cleanest service bays Ive experience. Highly recommended.
The Instrument Cluster on my 2016 BMW X-5, has quit working so in addition to the speedometer, gas and temperature gauges the AC has stopped working too. After consulting few mechanics who couldn’t determine the exact issue, I was referred to RQ, their Master Electrician and the Head Mechanic started examining the wiring and the computers for 3 hours, updated me with their findings, ordered the part.This shop offers the ultimate professionalism, friendliness and very fair prices.I stand by my review and absolutely recommend them at 100%.Thanks Sonny an the RQ team.
This repair shop is a hidden gem. They appear to me to have sophisticated software to report diagnostic issues to their customers. They take pictures of anything suspicious and show them to the customer. For these reasons I feel that they are trustworthy. At first I thought them to be a bit pricey, but after seeing their thoroughness, I feel confident that its money well spent since its a solid investment in your major asset, your car. They are far superior to going back to the dealership for tune ups and repairs.
Please stay far away from this company they charged me $60 for diagnostics told me to come the next day and they would take care of the problem the car stayed there a full day only to find out that they hadnt did anything to my car told me they were unable to get to it but to bring it back the very next day wasted money taking the Uber there brought it back the very next day only to find out that the problem isnt the O2 sensor but its the main computer I dont know if Im wrong maybe I am but it sounds like diagnostics correct but they charge me and hour worth of labor to diagnose the car a second time so I took the Uber there twice $31 each time + $258 for the work that wasnt even done and the guy tells me hes willing to give me $128 back$318 was spent nothing was done left with the same problem and you only want to give me $128 back beware shoppers
SALESMAN HELSON OSSERS OFFERED TO HAVE ME BACK ON MONDAY. IM SURE HIS PERSONAL MANAGEMENT WILL BRING BETTER RESULTS.
Friendly, professional staff, and very reasonable. We have been going there for years. Highly recommended.
They never call to let you know the status of your car repair or call back in general. Then when you call them they tell you that your car is ready and to come in only for you to go there and get told another story. They also do not keep your car key in the shop like they should. The lack of proper communication causes delays, confusion, and wastes the customer’s time. It’s all very unprofessional on their part.
Thank you RQ automotive! Extremely professional and knowledgeable! Our car runs great now. Sandra and Dave
Their customer service, is excellent 😊
Ripped off a senior citizenAnd tried to fraudulentlyCharge me doubleTo put my own Old Parts in !And then lied straight to my face about itComplete rip-off artist !Would definitely recommend Any and all seniors to stay away from this businessThey will try to rip you offThe first chance they get
MIX UP BETWEEN FATHER AND SON. RESULT IS ANOTHER TRIP TO MARGATE MONDAY. UNFORTUNATELY I DONT SPEAK SPANISH.
Kind, on time, affordable, and great service! Highly recommended
Customer service is excellent along with reasonable pricing . Best shop to trust your vehicle with as ASE certified technicians make sure that your car is being taken care of completely and genuine auto parts are used with 2 years of warranty on service and road side assistance ! I love RQ Automotive
Took my vehicle in for brakes and drove to Jupiter and almost died they said I needed a master cylinder and had to take my vehicle to a reputable mechanic and they redid my brakes and stopping perfect now. Where rq said oh Richard you need a master cylinder. And I had bought shocks and asked rq to install they told me, $150.00 for installation. Thats full price including shocks, and when I said you are terrible thay had a big monkey come out and was grabbing my mirror on my vehicle. Not very professional
Great place...i have no complaints
Unlike any place Ive ever been to for service...this place does a full inspection, and backs up any issues with a picture. Lets you know what is needed immediately or what can be done in the future. Badass ! Very quick and efficient ! Definitely worth checking out.
This is by far the best automotive repair shop I have been to. We were out of town and decided to look at a vehicle to buy in the area. They did a very thorough job of inspecting the car for us and making sure we understood everything they found. They are honest, straightforward, and very friendly. If you live in the area or visiting the area and need your car worked on, these guys will definitely take care of you!
I have used several auto repair services around the country over the years, but RQ Automotive is by far the best. Very professional service, a friendly and caring staff (family owned and operated), and high tech diagnostics. They are the best!
Honest, fast and great customer service. They are wonderful people driven by excellence! My vehicles are always inspected from top to bottom, making sure Im safe and satisfied when I leave!
I love RQ Automotive professionalism and excellent customer service. They are very detailed on their work and recommendations. I recommend this auto shop so dont hesitate to give them a call.
These guys are great! From the mechanics, to the shop manager and the owner Virgilio provided me with excellent customer service. Honest and fair pricing on their services. They put me back on the road in a timely and professional manner. Kudos to all the staff at RQ Automotive! I would highly recommend them.
Good customer service, everything was fine. I highly recommend them.
The service from RQ Automorive is second to none. Honest, affordable, and above all, trustworthy. They will never recommend a service that is not needed. Whatever work they do, they do to perfection. It is a sincere pleasure working with them
Very friendly willing to work with you.
Service is okay. Prices are very high in my opinion, but which mechanic shop isnt?!
GREAT PEOPLE AND GREAT SERVICE!! Most mechanic shops tend to rip you off and try to overcharge. They were very compassionate and helpful with getting me what I needed in order to fix the damages on my car....I also happen to be out of state so the service and time dedicated towards me and my car overall was excellent. So happy I chose this place!
The work and level of service provided by Virgilio and his family and staff is service to none. Theyre honest, knowledgeable, and fair. This is the kind of shop you want to bring your car to. Their work is also backed up by a Nationwide warranty.
These guys are AWESOME! Family owned business, incredible with customer service. Don’t feel like a number (including a sales number). They actually care, and have everything recorded with status of your vehicle with the pictures of your cars parts so you can see what they are talking about. They will show you what things should look like, and what yours look like. They will send it to your email with quote, and they have CarCare and SNAP if you don’t have enough for the repair at 0% interest I’d paid within the contracted amount of time, otherwise a certain % will be retroactive Still a great option.
I recommend them to everyone I know. Great prices and get the jobs done quickly.
Needed knowledgeable, honest auto shop for 2 expensive cars, wanting to also save money from overpriced dealers. Got recommendation to use RQ and am so glad to now be a customer for over a year. They have done 5 big repairs for me and saved me a lot of money. I love that owner can pick up my car while I am at work, saving me valuable time. Need a great mechanic shop? Look no further.
5 STAR all around, knowledgeable, great communication. Really pleasant people that are always looking to help me.Fast and honest service. Very fair prices.Very clean and organized.A+++Highly recommended.
They will smile in your face while charging you for things you dont need.Im left with no other choice but to suspect that most of the positive reviews here are either fake or written by people whom dont know whether they have been ripped off or not due to the wonderful attitude and smiling faces of the owners & staff.
I have been taking my (2) vehicles to RQ Automotive since before the takeover for regular maintenance and let me just state that their mechanical skills and customer service have always surpassed my expectation. Their mechanics stay on top with the latest tools and computer technology which is very helpful for all makes and models. I am always greeted with a smile and some Delicious Coffee brewed on the spot. This establishment is what you can call a “Real Family Owned and Operated Business”. I state that because you truly do feel like family when you meet them and every time you arrive it feels as if you just want to stay a while and hang out.They are very clean, efficient and right to the point. There is no overcharging or trying to pull a fast one. They are very reasonable and competitive with the competition. I am very proud to be part of the RQ Family.Ray M
Virgilio and his family business are awesome! They are very professional and determined to find out what is the best solution for your car issues. I brought in my 08 Accord for an A/c issue. He gave me all my options and offered me the best solution. My A/c has been working like new ever since! He guaranteed me his work, but from the looks of things I dont think I need it, but it does make me feel good that I have his familys support. Great guy, great family, great service, I recommend them 100%
Professional and honest place to have your vehicle service. We are High Standards and we value our customers. We are a family owned business providing exceptional services. We offer free shuttle services and all our work is guaranteed. Come visit us and you will see and feel the difference.
RQ staff is how customer service should be... Everywhere... friendly, helpful,giving you options and explaining the details...no rush rush get er done... situation. RQ auto...a fresh breath of air :) a Oasis of light in this dark world of quality! Thank you much!
Just met a great guy named Virgilio. He Helped me in the pouring rain at 7:00 at night. I broke down do to an electrical problem, Luckily it was close to shop. He brought me a new battery which got my car safely off the street and to the shop. Very fair prices and great customer service. You cant beat the payment plans either. Definitely know where Im going for any other car problems.
Showed up to get my used car inspected. Ended up leaving with a complete understanding of what is wrong with my car and advice on how to fix it, as well as new windshield wipers and a fixed taillight (I did not even notice but the mechanics pointed out to me).Virgilio and Rosalinda made all my worries of bad mechanics who over price go out the window. Really profesional service, real prices and really nice human beings. I think anyone worried about their money and their car should go here for peace of mind.
Not Lucky to blow out my tire. VERY LUCKY where I did it. I stopped in front of a automotive shop owners home. Virgilio finished playing basketball & came out to help me change the tire. Might as well buy it from him since I needed a new tire. He & his staff could not have been more gracious. Shop was super clean & prices reasonable. Convient location. Will use again!!!
These guys are the REAL DEAL they provided great work at a fair price I highly recommend them .
Very good experience.This is not the first time I come here. Ive been coming over years before everything is always good. I just had my car done and Its running like a brand new car so this shop is number one for me.
Outstanding experience: not only their customer service but the actual work performed.Unlike unscrupulous shops charging you for something that isn’t broken or brand name shops upselling services to meet a quota at RQ automotive they go the extra mile to get your car fixed right the first time at a reasonable price always with a family touch. Highly recommended.
The work was excellent, the explanation of the work needed to be done on the car was clear, the work was completed in a timely manner and the car was ready at the time they said it would be. I would definitely recommend this place!
Great job..
The service, professionalism, integrity and quality of work was an exceptional experience. I have recommended RQ Automotive to family, friends and everyone I know.
Always fair, always friendly.You feel like family.Highly recommended for all your automotive needs.Thanks guys!
Virgilio and his family business are awesome! They are very professional and determined to find out what is the best solution for your car issues!
My way of finding this great mechanic shop was my greatest blessing I was actually waiting on a mechanic few bays up when I got this vibe in my mind check down the end of the building so I walked down to check and just got the best feeling in my heart from just talking with all the people in the shop gave me appointment to come back to inspection of my van and all the repairs needed was so professional explaining to me about the job and work that was going to be done and help me with the credit to get the repairs done at one time I am so very happy and blessed to find and meet RQ family and also become part of the RQ family so very honest and fair mechanic shop I would highly recommend this shop to all and everyone looking for a honest and true and fair shop need not to look anyfuther RQ automotive is the mechanic shop I recommend to anyone
Recently I was ripped off and overcharged at another mechanic shop. The crew at RQ was very helpful with my daughters car 52k maintenance 🚙 They are very professional, honest and overall great people!!! They were very polite at all times and we received great service 👌👌👌
They were really nice and had great price! Very fast and just a great experience over all! I will definitely be back
I have been going to RQ auto for years now. They have always given me and my family great service and always had my car back on the road in no time! They even found problems with my car that I didnt even know about. Honest people who give fair pricing all the time. Highly recommend!
They have provided me with good service in the past. However, I cant seem to get anyone to call me back.
Ordered two performance tires for my vehicle. They are an amazing repair shop, treated me like family, and were $100 cheaper than the service center at my dealership! Highly recommend RQ Automotive!
Great customee service, fair prices and love that is a family business. Greatly recommend them have been bringing my vehicles here for years
They were wonderful the greatest service in the world I will use them as often as possible they did great reputable service at a fair price
I absolutely love this place. They are very friendly and was able to provide me with great information I needed for my car. Very friendly staff and great customer service.
Trust is why I come to have my automotive work done here. I trust Virgilio will fix what needs to fixed. He is fair and he listens and he works hard! The office manager is lovely and attentive. Fresh coffee!
Great Service! Great people! Very accommodating! You know the work is getting done right! Couldn’t be happier!
😂🥰🤣 we my husband and myself had never been in s place like this. I have learned to listen to other peoples reviews.We bring our 21 years old Honda civic for a checkout on a noise. Other automotive were charging us for a new part plus labor....It ended not needing any new parts just removed and old piece of metal rattling under.Plus the attention. Amability from all the personal the front Rosalina the manager y la Argentina bella. POJJJOOOO!Ademas de Mr. Virgilio. Nelson. Ricardo and all the others that dont remember their names. I just looking forto go back there in two weeks to finish some extra work.We joked about bringing my car in and transformed into a CAMARO when came out.And because of destiny or l dont even knowWhen my car comes out here comes a young guy driving a CAMARO and park his car beside my....🥰 . I told them well ... here is my CAMARO . Everyone was lauging.Also they congratulated me for my upcoming birthday and surprise me with a gift and refreshments.No one can compete with this automotive.They show you pictures of the damage and how theyre going to fixed plus the cost made you HAPPY.SO.. DONT THINK TWICE AND BRING YOUR CAR TO THE BEST PLACE EVER.RQ AUTOMOTIVE
Had ac blowing hot air, they fixed a wiring issues and replaces some values . Now air blows super cold. Awesome staff, great price. 5 stars fasho
Friendly professional service. The staff is very knowledgeable. They will focus on your issue and will not try to upsale you. 👍👍
Great outstanding service, fair and very honest!! went in for an ac recharge and to shop when i returned the owner of shop explained that i didnt need a repair or recharge and it was just a blown fuse.. could have charged me a ton $$$ for fix and recharge but just a simple $6 for a fuse!! will definitly be coming here for all my repair needs from now on (:
So honest and awsome people. VIRGILIO and his family made me feel like family while i waited for my truck to be repaired. Did an awsome job and i drove off feeling very safe.
They are extremely friendly, professional and do great work. They check up to make sure the problem is fixed and that you are satisfied. The work they did for me at the price they did it has made me a lifetime customer!
Very nice service and delievered my car quickly. Support local businesses!!
I have my cars and several other cars fixed list are they doing a fantastic job I would recommend anybody to come and to get the car repaired here at our enqueue bring as many cards as you want
I want to say how gratefuli am to have stumbled into R Q automotive after horrible treatment and many frustrating auto repairs from very well known auto repair companies which i always thought was better because of big warranties., after thousands of dollars and horror stories and do overs i found this certified, highly educated, skilled and experianced mechanic and his wonderful staff! they have saved my car many times from becoming unusable. and extending the life of my vehicle which has saved me a fortune of money that i did not have, from reliable tires to full engine replacement. I HAVE NEVER USED THEIR WARRANTY as the repair is always done as it should be ! correct and on time which saves money on a rental. i cannot say enough great things about his attending mechanics either as they are also top of the line and the owner oversees all their work. when you go you cannot be treated more kindly or with better service . same day service also available if u need it. the owner employs some of his family and they always take very good care of u also, from the reception to the payment as if you are their family member too! he, his business and his family go above and beyond ALWAYS ! a great feeling that i could not find in 30 yrs ! i want to thank them and hope you all will use their services and recomend them to anyone you know as i do! you will be extremely satisfied and happy to know you now are driving a RELIABLE vehicle which is SAFE for you. R Q AUTOMOTIVE also helps with a no credit check finance program if you need it . thankyou to him and the great personal service they all provide !
You guys are the best. Thank for fixing my truck. I will send all my friends about you.
Hes the best mechanic in Broward County, hes not like the others whos going to charge you a fortune to fix your car . Hes very reliable in term of customer service . I have been dealing with him for the past 4 years . When it comes to customers satisfaction hes number one in the Map . I highly suggest him to be your next mechanic .
The best place to fix your car and Virgilio nice person.
Great service they get the job done right
It has been the best experience I had. A repair was done on the A.C. not knowing that the new evaporator had a factory defect (a freon leaking) almost undetectable. A year later RQ Automotive, replaced the evaporator with no cost to me even do they paided for this new unit that was out of warranty plus labor that included console dismount and mount. And not only they ecceeded on this warranty but topped it up returning my van completely clean out and inside with a touch of fresh inside smell. Youre the best, highly recommended, and the coffee superb. Thank you RQ Automotives.
Amazing services... They love dogs and that for me is really important!!! 5 ⭐️!!!
Great place to go, honest family business ..understand as family our needs, reliable at any time, best prices on Broward, and the staff, a Big 5 stars, thats what makes any business grow the great customer service, they sure make a great team.I always go back for my oil change, I dont go any were else.
Best. N honest auto shop in margate love u guys. You r great.
A family business is always the best!!...They would understand on both of your needs; on your vehicle and family needs to run as well as possible for your entire family.
Had car fixed. Very good and reasonableprices.
Awesome service! great family, wonderful staff, all around excellent car service experience.
Very good and friendly.job was done promptly.Highly recommended.
Reliable, professional, and family oriented business... I have been a customer for years... Wont go anywhere else to services my vehicles...
Amazing service. I went in for an oil change and found out other problems my car has. I will be doing business with them in the future.
I bring both my cars here for service 2005 Honda Odyssey and my 2013 Infiniti G37 always quick service and great prices. One of the things I like is that he tells you up front what it needs so no surprises
I had broken down on the side of the hwy., when Virgilio stop to assist me. He took a look and immediately found the problem, and minutes later my car started.
Very professional with a fast turn around on your vehicle.
Excellent turn around, excellent customer service
Nice staff, grate communication and quick solution.RQ Automotive is my option.
Great customer experience!
Very professional and honest people. It surprised me.
Great service, friendly staff
Superb service, honest and very friendly
They Dont Answer Thier Phone!
Lovely small family business
Excellent customer service!!
My car people!
The best thing I could do for my car! Kind, honest people and ready to help you in everything! I recommend it with my eyes closed! Real professionals.
These guys are the best for me. They have always been kind to me. My car has had all the overhauls and repairs at RQ since I bought my car. They have earned my trust. Thank you!