Nancy E. gave me great service and was very polite. She’s located at the margate store. Thank you for being so nice and welcoming.❣️❣️
Janice was really helpful, she helped me find some good clippers so definitely giving 5 stars and for the great service and customer care.
Nancy and Maria at the margate location always give great service. Always a pleasure to shop there!!!
Janise sold me the greatest wig! Such a beautiful lace 10/10!
I came in looking for beard oils and genise helped me she was very helpful
The ladies that work at this location are so friendly and helpful!
Found what I was looking for. They have a wide selection of items and the staff was helpful.
Nancie was awesome at the Margart location....
Several brands to choose from. They also have a. VIP card which you can use for discounted items
The staff is always very helpful. Whatever questions I may have they will always direct me. They often have everything in stock and have great specials. This beauty supply store is located in a prime location and as close to everything. Definitely one of my favorite locations to go through for any purchases on beauty products
Nancy was awesome at the margate store
This is my spot for braiding hair and great customer service. There is even a little salon in the back owned by Lyssa and she does a really good job. I highly recommend this Margate location.
The staff was extremely helpful and knowledgeable. I was helped within 3 minutes of being in the store. I went about an hour before they closed on a Sunday night and they were still so personable and didnt rush me out of the store. Also the VIP program they have is an awesome deal. They have a great selection of hair products and anything else beauty. Thank you Elegant Beauty Supplies! Ill definitely be back.
They scold & bully customers for exchanging items. Ive shopped here quite often, but for the 1st time I needed to exchange some twisting hair for a different color. Which is allowed per their receipt. The woman (she looks middle aged, a black woman, often has her hair dyed blonde) said I was supposed to have two receipts when they only gave me one & then said see how youre holding up the other customers as if I should be ashamed for exchanging something for the 1st time ever at this store. I have never needed 2 receipts anywhere in my life. Other customers even noticed how she tried to give me a hard time & scold me for exchanging unopened items. They were appalled & so was I she even tried to embarrass me by asking if I was a VIP customer as if I need to be one to exchange for another hair color. Very unprofessional! She tried to treat me as if I was doing something wrong when I did what was allowed as many stores allow you to exchange unused, unopened products with receipt which I had smh. Ill never be back here to spend my money again, very disrespectful the other customers were visibly shocked at her behavior. Its like the moment I walked in with something to exchange I could sense her funky attitude. I guess thats supposed to discourage customers from making future exchanges, but this is my hard earned money & they lost a loyal customer this evening. 0 stars
This location is awesome. Always willing to help with smiles. Very accommodating and pleasant staff
Love this place. The manager is great. Love the peppertree plaza. Elegant Beauty employees are so attentive and informed. They know all about beauty products. Plus great prices. You should get the VIP card, youll save money on every purchase, even if you just use it once youll save money.
There are a lot of great product here at elegant but the best asset they have is the salon in the back... Ms. Lyssa in the back is a great professional.. She does great work I have been coming to her for the last three years. I can honestly say that my hair just keeps growing. She was the first person to do a sew in, latch braids, eyebrow waxing, and deep condition you name it she can probably do it... Dont go in expecting for her to fix someone else work. She is a master of her own craft.. She wants to give your perfection from start to finish. Stop by and have a chat with her she will give you prices on what you need done 🤗
Looking for an electric hot comb. Could not locate. No staff walking around, only acknowledged on the way out to have nice day. I will look for it online
Have all the items and more that youll ever want for your hair and skin. Additionally, they have a VIP club that offers you discounts for only $10 a year.
Not to friendly and no one to assist on the floor.
Elegant beauty understands what good customer service is. It doesnt matter who you are or what you need when you go to their stores. They have polite staff that are willing to assist and try to show you the products will be helpful for your needs. It is a pleasure to shop here.
Love the ladies that work here. Always friendly & informative on their products.
Very helpful courteous friendly. Will always go there. Maria is an excellent sales person.
Definitely worth the drive. Has everything here, great human wigs and friendly associates. 🥰🥰🥰
The lady that is there most of the time was very rude to me and acted as if she didn’t want to be bothered with helping me the last time I went there. I won’t be shopping at this location any more. The location on University Drive in Coral Speings is much better.
Theyre making faces when you ask them for help. Cmon girls, Im not asking you for your numbers. Im just a customer asking for help finding a merchandise. Plus youre selling bleaching cream so you shouldnt judge someone who is buying them from you. Thats poor customer service. Ill never come back
Excellent customer service, in n out without a hassle😎😎😎😎
They have all the hair and cosmetic supplies you need!
Worst customer service ever . Easily frustrated. Do not care about customers only care about making a sale . So rude I can’t believe how bad I got treated I am so hurt . Smh never going there again. Also have bad customer service when answering the phone. Give out false information.
This location is disgusting! They do not oblige with their own store hours. The store closes at 9pm but the doors were locked at 7:50 pm. When I called to inquire about the hours, they were dismissive and started passing the phone around. If youre going to close early specify that to customers with a note, like all the other locations do. Its inconvenient for customers to drive all the way there, only for the workers to dismiss you as if youre in the wrong. This isnt the first incident either.
Visited a few times. I can get some of the products cheaper elsewhere. Good service, in my opinion, depends on who is working that day. No bad experiences yet.
Customer service was great! Cashier was knowledgeable and helpful. Prices are good. Wide selection and all the brands I was looking for.
Service not that good
3stars cause items i want they dont sell .. like certain wig brands and hair packs etc.. yall would make bank$ if u know what products to bring in .. this company so behind on whats in.
Well stoked and very organized Always very helpful friendly service and the staff knows their stuff. This place Always takes all my money lol 😍😍 . Updated my rating because Ive noticed safety first.
Love going in Elegant it has everything to do with hair and accessory earrings, polish run dont walk you will love it to..😎😎
Only get the vip card if you need salon and or personal hair products. Not really accessible but they are very nice sales associates
I bought a product that had one price listed; however, the teller rung up another. Mentioned it to her and she said okay. I believe that customer service is no longer an option when doing business. I will no longer utilize this Elegant Beauty Supplies.
They always lack color for braids.
The worst store. Save yourself a horrible experience go to another branch. The store manager Maria has no management experience none whatsoever. Just STAY AWAY from this store
Nice place. They have lots of products, nice staff.
Love this place they also have the choice to be a VIP member to get discountsI can always find what I need here and the staff is pretty nice too
Good chalcedony service!
Very nice helpful and friendly sales staff and very good prices
No comment because I have pages to write! I rather just say nothing out of respect to the owner. Employees can run the business down.
If you’re looking for somewhere to shop that offers ZEROOOOOO customer service This is it !!!!i’m talking about NO Greetings, absolutely NO help on the Sales Floor, workers have NO knowledge of products. the employees ONLY care about the personal conversations they’re having with EACH OTHER. Trust me, i walked around the entire store looking GEL... which i found on my own while all 3 associates went back and forth about what they wanted for lunch - and how much KETCHUP they needed 🙄i reallyyyy try my hardest NOT to come to this store & if my gym wasn’t in the same complex, i i wouldn’t even THINK to step foot here.i thought it would be just a ONE time experience, but NO.EVERY . SINGLE . TIME i come here. it’s the SAME thing.i KNOWW it’s not hard to say “ hello, how are you”? when someone walks in - i’m also pretty sure that it’s PROTCOL 🤔i’m also sure that the cashiers are supposed to GREET customer and tell them their TOTALS - but nope . they kinda just stand there .i’m over this place .they either need an entire new staff, or a manager who will actually PROPERLY train their associates AND ensure that they’re being held accountable for their unprofessional AND inadequate behavior.
Did not try to help to look up my file the right way and got smart never ahain
Keep women looking good.
THE WORST STORE EVER! If you are black dont go in. They train the ladies to only watch black customers. They never have what you call for just horrible!!!! Any good reviews are people that worked there thats lying!!!!
Good customer service
The place looks a little run down and the staff wasnt too friendly. They do have tons of products though 😊
Staff friendly and helpful
I went for an exchange and the manager at the time I went had a very poor nasty attitude. She went ahead to tell me about an extrange policy that is not visible around and did not want the exchange. Folks go to Walmart instead. Very prejudiced people.
Amazing staff and superb customer service.
Terrible !!!!!! I went there and my daughter of 4 years old wanted to go to the bathroom and they had it there but denied! Very rude employees !!!!!!
Staff always available to assist you
Found what I needed. Prices great for VIP members.
I am a regular customer and I call for a price of an item over the phone and I was told by the clerk that they are not allow to give out that information over the phone. This is CRAZY, they just lost a LOYAL customer!!!
Service is always good here.
Service always been good
Love this store and the employees, always very helpful.
This place has EVERYTHING! I even asked for something they didn’t have, and she ordered it for me
Have a variety of hair and hair products. However, expensive items.
Their prices are much higher than the other locations...
VIP membership love it
Excellent place!
Very helpful staff.
It was good
Very affordable prices
Great customer service
Carlene is awesome!! She knows her stuff!!!
Need to change people horrible never shop that location again.
Nice stafg
Always A Pleasure
Old and not clean. Wont go again
Got some g stuff
Elegant Beauty Supplies has everything
I love this Store!
Carlene was amazing.
Needed some supplies
Makeup. & hair needs
Variety was scarce
It was ok
Getting floor help is a challenge
Wide variety
Lots of hair!
Decent
Shop shop
According to my wife and daughters, it is a complete store for the care and beauty of women
A complete store you will find everything you: need.! I love it 🤗👏🌹🙏
Here you can get everything for your hair, especially the dyes of your favorite brand, I love this store.
Well located