I became a customer of CubeSmart when I moved to FL in December of 2018. From day one, I was welcomed and the information about what I needed to do and how I would be billed was very clear. When I left, the manager Noelle (I think) was a consummate professional and worked very with me. The staff was great and I never felt as if my belongings were in danger or unsafe. She definitely needs a raise!!! (The manager located at 5501 NW 15th Street in Margate FL.)
Very nice people at this place, they go out of their way to make sure you are comfortable when renting. Especially the GM Naurel, she offers the best customer service I ever got anywhere. They are outstanding there. I will never leave this store. I recommend everyone to rent at this location. The GM sweeps the leaves with a broom and dust pan every day to keep the storefront looming presentable for the customers. I have never seen that anywhere else. I love the store and the employees there. Gigi is very nice too. Come rent here and you will never want to leave.
Great place to rent from, staff very personable and compassionate. GM is very sweet and helpful. I love to stop in to buy my boxes there just to get that great customer service. This is the place to get storage, you will not regret it.
Very professional i love the staff here, especially the gm, she is great. She is very patient, she listens to her customers and makes them feel better no mater their situation. I recommend this place for all your storage needs.
The people you hire where very nice, even laugh at my bad jokes. I came by at closing time and my customer service guy, still took his time with me. Good people are hard to find, but your company is doing a good job with finding them. Keep up the good work.
Great general manager at this location, she really looks after the facility even it’s an old building, she is always cleaning up and ask if we need anything, if she can help and shows care. I store there because of how good she makes us feel. I totally recommend that location to rent.
Never in a million years would I think I need to store stuff. Finding this place was a bit tricky on Google maps, see issues already but anyways I finally found it. Since both my mother and myself didn’t know about storage or what to expect it was great that Gigi walked us through everything we needed to know. I think we would’ve been lost if it wasn’t for her. She was informative, super kind, took her time with us, broke everything down to better understand what we are paying for. I finally got my first storage and all thank you again to Gigi.
The staff are very professional and very helpful. The facility is very clean and safe. But access to the bathroom is problem,you must go to the office for access and I have a weak blatter. I think it should be open during operating hours.hours.
Open baited rat traps around the halls and holes in the wall but wait...we will justify 30pct rate increases!Steer clear unless you want your storage invaded by rats
This facility is managed by a super GM Naurel along with her assistant Gigi, they work very hard to keep this facility clean with so much leaves. I always see Naurel in the hot sun sweeping up leaves, mopping hallways and picking up trash around. I hope cubesmart is seeing this hard work. I have been at this facility for years before this Gm Naurel came and it was never kept this clean. she pays attention to her facility and she cares very much her customers. This is the place to be, guaranteed best customer service.
The employees are very courteous and always greets you with a smile. They also go out of there ways to assist you.
I had a wonderful experience with Norel. She was engaging, well informed and help me make the best decision based on my needs. I will definitely refer family and friends to this location for all their storage needs.
Through this tough times and all my hectic moving situation, I came to this facility and going through my stress the site manager Naurel took care of all my worries and stress, I must say she went out of her way to the end of the rope to ensure I was set and totally satisfied. This is the place to rent people trust me, this lady will ensure your entire satisfaction. She deserves 100 stars for sure.
When a tropical storm was coming, the staff went out of their way to ensure that everything that could possibly be done to protect my another’s possessions was done. I had a canoe that was in outside storage. If the tropical storm had hit the winds would’ve blown it all over the place, possibly wrecking other people stuff. They allowed me to store it indoors until the storm passed, all at no charge. They should be commended for their service.
The ladies were extremely helpful and courteous. She went out of her way to adjust the price to accommodate my needs. The facility was clean and there was a dolly available.
The paperwork process was super easy and quick. Ladies in the office were extremely helpful and friendly. They eXplained everything in detail and even showed me to my locker. Thank you!
I rented a storage at this facility for about 2 weeks only and I received the best customer service anyone could ask for from the GM Naurel and her assistant Gigi. They really helped me settle in and feel very comfortable. The facility and office was very clean and they are really nice. Coming from Maryland to Florida they did me right. I am certainly recommending this location to everyone.
Kind friendly respectable service
Staff was very helpful and easy to work with and the rates are more than fair.
Naurel and her team is the best. Every time I am there they always show me the best customer service experience ever. Great store wonderful staff. Thank you guys
I love the staff at this facility, they make sure every customer is happy there. Even when I am outside with my brother at his storage the manager Naurel come and as if everything is ok, do we need help or anything and i like that. She always cleaning outside keepi g the place nice. The office always smelling nice. This is the place to rent, the appreciation you get there is worth every dime you spend to rent.
I have been renting here at tjis location for years and since Naurel took over I have received the most pleasant and wonderful service at the facility. The property is always clean and they are always cheerful at the office. This is one of the best places to rent, guaranteed warm welcome and genuine care for the customers.
Good and nice employees. Been storing my trucks and my furniture for a while now there this facility. Never had any problems. KEEP UP THE GREAT WORK. And the manager is to cool.
This is my first time using a storage and tho it is for a short period I was blown away by the way Naurel and Gigi treated me at the office, they took care of all my needs and addressed all my concerns. They went over and above their duty for me to make my storage experience an incredible one. Their courteousness, level of customer service and passion to help is incredible. I will certainly encourage everyone I know to use their facility because I know they will be treated the same way I have been treated. Everyone out there should go rent storages from cubesmart in margate, you are guaranteed the ultimate love from the office there.
Gates are not closed at night. They tired to steal my things! Pay a little more and go somewhere safe.
Very friendly and professional staff! The manager and general manager treat their customers like family and the prices are pretty good!
Used Cube smart storage for a little over a year. Its safe, has easy access and the staff members are very friendly willing to help. I would recommend this place to any one in need of storing their valuables. Thank you cube smart for a year of reliable storage!
Ive been a customer for over 35 years and have been treated like family at this location. The staff and overall facility is great. Perfect for my business needs. I recommend this place to everyone. The staff is fantastic!
I paid my bill yesterday and came today and there is a lock on my storage unit as if I hadn’t paid. They have nobody to contact until 9:30am. I am here at 7am- So I am left unable to get my tools for work for 2 and a half hours. Somebody there has made a big mistake to wrongfully lock my unit and give tenants no way to reach anybody. Now almost $400 dollars of my business revenue has vanished plus paying 2 guys almost 3 hours of payroll to sit and wait for a CubeSmart mistake. Costly mistake I am hoping Cubesmart corporate can fix. Now the uphill battle begins to try to get ahold of someone of authority [in corporate]- then to hope this individual understands how HUGE of a issue and concern this is to wrongfully take a tenants possessions under lock and key. Compensation for revenue loss and cost of crew waiting for the office to open is the only remedy to this occurrence. Wish me luck.
Accessability was great. office personnel were great.
The associate on the phone was extremely helpful and pleasant. The local manager called to confirm the reservation and everything went off without a hitch. I couldnt have been more pleased with the experience. I will recommend CubeSmart to my friends.
Love this place!!! Jackie and Paul are amazing. They help you every step of the way. Awesome customer service.
Rented a cube today at this location and I was dined and wined by 3 young ladies, devanna, to go and neural even if she was off today she came over and helped me ensure my trailer could fit in the cube I selected.
Great place to store your things, very safe there, police always checking around the property.
Theres lots of space, obviously, and plenty of privacy. I can store whatever i want in there and no one will judge me! No more having to explain the reason my saws go off at 1 am anymore
The place is fantastic and the service is out of this world. Jacky was extremely helpful and made me feel that she really care. Overall the whole staff was great and ready to serve me!
Wow is an understatement at this location with Naurel and her team. I highly recommend everyone to rent at this location. Guaranteed love. Come one come all cubeamart margate with naurel is the only place to come and be satisfied.
I rented at this location and i must say that naurel was oh my lord so helpful, she is exemplary. I was distraught and stressed over my situation and she took the time to listen to me, reassure me that all will be ok. Gigi also assisted us. I have never received so much love and genuine care anywhere else. Naurel and gigi served us with much compassion and i applaud them for such great customer service. When we left the office the weight of our situation was lifted thanks to these young ladies. This location is the only place i recommend to everyone to rent.
I was beyond stressed out with this moving stuff and did not know if i wouldve gotten evefything done but when i stepped foot in the office it was like i walked into heaven. Ladies greeted me at the door with a smile that made my day. Naurel and Gigi was very knowledgeable about everything Cubesmart and they allowed me to have a stress free moving. Im glad i came to this Cubesmart because this was the best experience ever and Im glad I came here.
Naurel and her girls are amazing.this cubesmart is the best storage facility I have ever visited.wish I can give the more stars 😊
I currently have a 10x10 unit, climate controlled, electric outlets ( soon to be installed) and its a great location. I came around 10am, by 10:30 I already had my unit, the property manager is really down to earth and helpful. My spouse and I are really happy we found this storage.
Manager and staff here are amazing. Have had a unit here for years and have always had positive experiences. Property is clean and well kept.
This store is clean, smell good and the staff gigi, naurel and Devanna are very nice. Great place to rent.
I went to inquire on pricing at this location and al three ladies naurel, Dee and gigi helped us make great decisions. We appreciate them so much. Go rent at margate.
Best customer service I have ever experienced.Naurel Devana and Gege are amazing they know what there talking about and made my moving easier and less stressful.These women deserve 10 stars.
Awesome staff and they will do their best to make their customers happy. Customer satisfaction!! I will continue being a loyal customer.
VERY PROFESSIONAL AND ALWAYS WILLING TO REVIEW ANY ISSUES ASAP. I HAVE BEEN WITH THEM OVER 14 YRS. THE BEST!!!
Clean and secure property. Very satisfied thus far. Jacqui was professional and was very helpful and responsive through the setup process.
Great place! Never had a problem! Managers are so helpful and nice!
Rented at CubeSmart Margate for almost a year. 5x10 outdoor unit. Used unit as a second area to store bulky garage stuff. Great convenient place, location, secure and easy-quick access to the storage unit. Best pricing in the area. Also personnel, Jaquie and Paul were always professional, courteous and available to help or answer a question. I would recommend you check our CubeSmart Margate.
Excellent service, Manager Paul an staff are to be appreciated!! I have never been treated as well. Units clean and perfect.. thank you all
This location is the best customer service for a storages ..and very secured I give 5 stars.
Ive had many great experiences with this company and the managers are always very helpful. This is the place to be for storage.
GG and Devana 0303 CUBESMART IN Margate are the best
Very nice experience, Jacky was great, extremely helpful and worked every way possible to help me get everything done in a timely and painless manner. Would highly recommend this storage facility .
Cant imagine a nicer staff and a better place to store. So friendly and helpful, every single one of them!
This place is outstanding!! You wont find another place better than this and the team at Margate is irreplaceable!!
The general manager, Symone, as well as the rest of the staff were welcoming and fantastic at their jobs! Everything was so simple and for a wonderful price!
Great facility, great staff, clean property. EVERYTHING a customer would be looking for during their storage experience. I recommend everyone to this location. The property managers Jacqui, Nick, Symone, and clyde are wonderful to work with.
Great people at this storage place. Manager and employees are very helpful and accommodating, fast service too.
Great staff and great place to store.easy to deal with.
Great staf and great prices! Place is always clean and kept up very well.
Very good attentionate service, I paid for agence storage parking, I pointed out to Simone that the fence behind my spot is bent and the tubular frame is broken. She took note, reassuring me I would be fix, she looked sincere, so I signed up but it remains to be seen, weither or not they are going to fix it soon....
The team in Margate was extremely helpful and really took the time to make sure my experience with renting was a smooth process. They exceeded my expectations!! Thank you!
Great job. Quick and accomodating for special circumstances.
Very pleasent and helpful people. Very accommodating to what we needed.
OK 👌 for storage unit that inexpensive on your wallet
Not the best experience..
Great service, I was very pleased by the professionalism the manager showed when showing the units. I would recommend this place to anyone who is looking for a storage unit without the hassles and headaches.
Jackie is the best thanks cube smart
Second Time renting with CubeSmart just like the 1st time all expectations met. The staff is the best.....
Great Customer Service! Got our storage in and out! Thanks to the Property Manager!
Awesome services staff were very professional. The true definition of services.
Nice management and good place where i park my trailer
Very nice office staff.
Great facility, great service and best value in Margate, FL
Excellent service and very professional, helpful staff!
Pricey....lil bit of space for the money! Location not great either
Secure storage and parking facility👍
Jackie is the best manager, always happy to help
A good place for storage
Great storage place.
Good place
Clean
Super facility
Great service
Simply excellent
Great
Paul was awesome!!!
Clean and good treatment