Never have I been spoken to so condescending to ever! The lady at the office was so disgustingly disrespectful and not nice!
Everything is ok, my only gripe is they keep raising the prices even if it’s a small unit that doesn’t make any sense to me at least l. I respect the fact a business is to make profits. Some price raises aren’t warranted due to the size of the Unit. I just recently had a price hike from $148 to $228 😩😩. I called the office and the manager was able to get it down to $168 with fees and everything else brought it to $186. I still even though I saved, think it’s a bit much for my size unit.
Wonderful customer service!! Very Professional!! The store manager Tylla is tune with the customer which makes it an even more pleasant experience
Since I have rented here with Extra storage space, the manager Tylla has been awesome and very helpful!! I would definitely recommend!! Thank you Tylla!! :)
A very professional young lady very helpful by the name of Tyler great people do business with.
Mngr. Tyler went above and beyond for me considering how long I’ve been a customer of Extra Space. Truly appreciated!! Home run 😊
My husband Marvin felt the assistance he received was worth mentioning. Excellent customer service. Easy to communicate and deal with.
The manager at the Margate - 1880 State Rd 7 store is absolutely phenomenal. She has been very helpful and extremely knowledgeable about the company as well as the property. She is always maintaining the property. Bottom line, SHE IS EXCELLENT!!!!!
Thank you so much Tylla, the space is amazing. We find the perfect place, clean good prices! We are happy.
Its not the place, that gets 5 stars.. it is the employee at my facility. 1880 state road 7 Margate Florida.. her name is Tyler and she is the greatest,, she takes care of me every time I have a storage need. And I would not think of going anywhere else unless she took a job somewhere else She should definitely be employee of the month and you definitely get a substantial raise..
Excellent service, friendly, fast and efficient. Tylla made my day.
I worked with a young lady named Nicole she was very knowledgeable and helpful. explained the process in detail. Property was clean and well-maintained. They were 15 to $20 a month less then competitors.
Very helpful staff, and great pricing. They made more than an extra effort to meet our needs. 100% satisfied
Tylla Was amazing. Very helpful and kind.
It was AWESOME!!! Tylla is GREAT at what she does!! She’s a people’s person! Very kind, patient and informative. The storage units are very spacious and clean. They also offer units with climate control which is a plus! I leased there a couple of years ago and I’m happy to be back. I’ve had issues in the past with other storage companies so returned because I’ve never had any problems at Extra Space. I recommend leasing a unit there if you’re looking
I live in Canada and could not get down to make arrangements to move my things to storage. A friend recommended Extra Space Storhe and I could not believe how easy and quick it was to get a storage locker, sign the papers and set up my payments, all by phone and email. Tylla was amazing - patient, helpful, professional and very pleasant. This was a wonderful experience!
Extra Storage Space has always been an easy and convenient experience for me but today I was blown away by their customer service. The elevator was being repaired and my unit is on the second floor and I had a lot to unload and pack. The elevator technicians stopped what they were doing to help me carry everything to the second floor and bring everything I was taking out back to my van. It saved me a solid 30 min of making multiple amount of trips!
Fantastic staff, quick and easy. Customer service is top notch and super friendly.
Convenient location, secure facility, and very informative staff.
I loved my experience there it was my first time getting a storage unit since And I was treated with respect and I felt at ease with choosing a unit it really is the employees that make the experience an ease especially for a young customer who didn’t know what she needed lol
Extra Space Storage is a nice place to store your belongings.Thank you to the staff that has helped me with any questions. Always polite,knowledgeable and friendly. Definitely 5 star.
This place is nice. The lady that works there is so friendly and nice 😁
This is one of the cleanest and nicest extra space storage places I have been to. The management and staff are very friendly and professional.I feel safe keeping personal items at the location.
I needed a space to store ALL of our inventory and rental equipment! The property is well kept and secure. The price and size of unit is perfect for our needs. I couldnt be more satisfied! Thank You!
The best customer experience. Super easy and fast signing, no need to look anywhere else.
Great experience. Easy to use online portal and friendly staff.
Love Love Love The Property Manager!She is absolutely amazing. Very helpful with all of your needs. Would definitely rent from her again anytime
Manager Tylla is super! So helpful and patient. I traded up in size; have been storing here for years. Always clean.
Just want to thank Tylla for extra space there in Margate at on rout 441 and state road 7 great personality great person keeps you totally informed of whats going on whats happening just a great personality reaches out to you I cannot say enough about her she should be given a better position and paid more money for the way she treats people God-bless her .wish you the best 👌💓
Fast and easy! Tyler was so helpful and informative when I got my storage space. Will definitely use Extra Space again for my storage needs.
Tylla was very professional and friendly. Very good rental price, It is the first time that I rent a warehouse and I really came out very satisfied with the attention.
Tylla is awesome she make everything seem simple. I will most definitely use them again If I need to store things againThank you for everythingVic
It was a great. Tyally was super helpful.
The property manager was very helpful to me
It is very well kept and the staff members are very friendly
Very nice staff, always professional and curious!!! Easy access and well maintained!!
I dont want to be too critical, but when the elevator at a storage facility is out for multiple months, and when there is minimal communication from management regarding the status, its a problem.
Super friendly and helpful staff. Definitely would recommend to friends and family! Curtis was knowledgeable.
Clean location and friendly staff...looking forward to rent from the company again.
Very nice and clean space. Tylla is awesome. Answered all my questions before I even asked! She is so personable and accommodating. Very experienced! Wonderful customer service. Very pleasurable experience
Delia was so helpful and it was a pleasure renting my first storage unit with her. She explained everything and made the experience quick and easy. I highly recommend renting a storage unit with extra space storage. Ask for Delia she’s the best !
Delia was excellent and the information that she gave me was so on point. The best place Ive been to so far. Theses 2 ladies have a smile that light up any room. Thank u
This is the best storage unit! They work with you as long as you communicate with them. Thank you for the great experience.
I love the service here, hands on and super resourceful.
Great service, tylla is a great help always so friendly yet professional.Ive been with them for a while, highly recommended.
Great place to store your things. The place was clean. The clerk Tylla was very patient with me I changed units 3 times and she responded professionally and with kindness. It took her a short while to do everything. Thank you Tylla.
Tylla is a marvelous person to work with!!!! Helped me to find the perfect unit for my necessities... and explain to me everything I need to know for my convenience, she is the best!!!
Rented for a few years and it was a great experience. The management is very helpful and friendly. Never had an issue and canceling was a breeze. Especially Delia at the front, she was awesome! Highly recommend
Delia was very helpful and professional with helping me with my unit. The place is very clean and Delia was very respectful towards me. Thank you Im happy, Delia made my day.
I wanted to thank Linda for being so amazing and helpful both managers there are so wonderful
Ms. Tylla was amazing. She help me when the call center messed up my reservations,she was very well spoken customer service skills A+. She was warm and welcoming felt like she loved her job and wanted to be there.💋
Patrick and Curtis were extremely helpful with service and information pertaining to renting unit. Highly recommend using facility.
Tylla Balfour is very nice and is very helpful...
Nice, helpful staff, great space, clean environment,
I received a great internet price which was delivered efficiently and courteously by the customer service agent. The property looks great and I dont have any negative reviews at this time.
Needed a storage space/lot at last minute and i came across extra space storage on state road 7 in margate ms. Delia was working and assisted with all the help that i needed and was very polite and professional. The unit is what i was looking for and is behind closed gates. Very safe and up to my satisfaction. Thanks again Ms. Delia
Tylla was amazing to work with, she helped us change into a bigger unit with no problem. Thoroughly explained everything, would recommend Extra Space to everyone.
Very clean and professional establishment. Delia was super helpful and very informative. Great prices on storage units! Would absolutely recommend to everybody.
Delia, she is a fabulous person . She was very patient with me and my situation. She showed me the unit and explained everything to me in detail. She has a very caring heart and she should be the manager because you never get real genuine people like her. Thank you Delia
Very convenient did everything over the phone. Staff was very polite and professional. Tylla was awesome.
Clean and modern.
Great clean units and the staff were always helpful and friendly .
Horace has been and is really pleasant to do business with. Each time I have dealt with him he has been very professional, very clear with the information I needed to know in order to proceed and I alway feel very sure I will be able to make an educated decision to rent a space here when I see Mr. Horace in the office. Thank you Horace for being so accommodating, professional and pleasant. Public relations at its best!!! Cynthia S.
Tylla is a very courteous professionnal. Shes very patient and nice. Its a great pleasure doing business with her.The facility has most dimensions needed. We rented a 12×30 which wasnt available in other locations.We will definitely do business again with Extra Space.
Have been dealing with Extra Space Storage on and off for years with very good experiences for years.This time around I have been working with Tylla at the Margate location and she has been great as well as very accommodating.Tylla has kept up with in keeping me posted in relocating me to a closer unit to the front area. Which meant a lot to me and truly appreciated the good customer service.Though had 1 main issue ...with my current double door unit 10 x 15 (1 Front overhead garage style door and the same at the rear of the unit) the rear door is accessed by having to go through their gated coded area and both doors are locked via a Pad Lock on the outside. This was a great INCONVENIENCE to me because I have go a LONG way out my way to get the rear door and to open the outside pad lock and visa versa to lock again.So in effort to make the back door MORE ACCESSIBLE & EASIER using common sense as well as So much more Convient and did much i say MUCH easier??? for this handicapped person... I Pad Locked my space on the inside rear door and subsequently was made to remove it!Its a double door unit with 2 seperate entrances so whats the big deal ?this makes no sense and and lacks any common senseF.Y.i. a couple of years prior to this I had the same exact unit and had NO PROBLEMS having a lock on the inside back door of a Double Door EXACTLY LIKE I HAVE NOW !!! It truly made my LIFE SO MUCH EASIER.
Horace was wonderfully helpful and got me in right away. He gave me a great deal that I was comfortable with and walked me through the process. Clean and well maintained property with gate and spacious driveways. Highly recommended..
Claude was fantastic, made the process quick and easy
I was very pleased with Delias performance as She was working by herself and had 3 customers to deal with at all at the same time She multi tasked well Even though she was by herself and she kept it cool calm and collected and all the customers were pleased and happy with her she shouldnt be selling units She shouldnt be selling unit she should be selling franchises I want Go-no-further b*******.
Delia was really nice and very helpful. She was also very personal and friendly. I would recommend extra space storage to anyone. I had a great experience.
I moved my items into the storage unit today and was very pleased with the personal service, attention to detail, and professionalism. I was helped by Claude who did a great job making sure my moving experience was as low stress as possible. Will definitely recommend this location to others.
Delia was wonderful to work with. She answered all my questions and was very helpful in getting me the right unit. Love this place!!!!!
Curtis is very friendly, professional and knowledgeable. Great place!!!!
Helpful staff, clean units, convenient location and great prices.
Nice clean place. Easy to get in and out of.
Kyndal was great help
Delia.Did an excellent job. Excellent customer service.Will recommend this place and their staff.
Delia is such a great help and pleasant. She makes things more comfortable and I recommend this extra space storage.
Clean,neat,organized. Above allPolite helpful
I recently rented a small storage unit at this place and it was a great experience. The place, including their restroom is always clean whenever i went there. The two ladies that work there are wonderful people. I was very happy with the price and promotion they offered me. Due to my experience, I would recommend this storage facility to anyone who needs storage.
Excellent service. Tylla was so outgoing and helpful. Great customer service. Unit size is perfect for our needs.
Delia Richards is awesome!!! She made us comfortable, great knowledge of her job, great conversation and amazing people skills. Thank you!!
Delia and Tylla are both very sweet and super helpful in helping me understanding how everything works for my first renting of a storage space. GREAT customer service!
Thank you, Delia!!! We had an awesome experience, you know your job and very well. It was a pleasure renting from you. Thank you for the friendly conversation, as well.
Delia Richards very friendly and knowledgeable extremely pleasant experience getting a storage unit thank you for having such a great employee
Horace, helped me great!, with pricing, size, knowledge of the unit for my needs, I had zero problems, no surprises. Im a happy camper. The indoor space is clean, easy access.
We absolutely love this storage facility for all our Football storage needs. It’s the absolute cleanest around! Horace, the manager, is always so helpful and is always available if we have special needs. Tylla is also super clutch and friendly to deal with in the office. A great team that’s willing to work with you no matter what your storage needs are or your budget.
Today was a very stressful day for me but Mike helped alleviate some of the stress I was dealing with. I had one day to move all of my stuff into a storage unit. Mike made the process very easy and painless. He was very flexible, knowledgeable, and his professionalism and customer service skills was evident when he made my concerns his concerns. He got me a unit at an affordable rate. He went above and beyond to accommodate my needs. I will definitely use this service in the near future and I recommend Extra Storage to everyone without reservation.
Thanks so much Delia and Tylla for helping us with the unit. Great location...we highly recommend.
Delia was fantastic she helped us so much. Highly recommend
Very pleasant experience, the young lady who helped me was very knowledgeable and helpful.
Out of all the storage facilities that i have used...This is THE BEST storage facility ever. The staff... Vikki & Jackie are just wonderful, very warm and friendly, ALWAYS... I was reading the previous posts about the french lady lol...OMG...i knew i was missing a face there, Josiane was wonderful as well. I am also pleased with the cleanliness of the facility and the surveillance system. Keep up the excellent work.-one happy tenant
Delia, was wonderful she showed all my choices, very polite, and friendly she was so helpful with assisting me getting the right storage unit....
I never rented a storage unit before and didnt know how to go about it but with Vickis help everything went smoothly. She helped me picked the right unit size for all my things. Vicki was very nice and helpful. I highly recommend this place. Thank you again Vicki and extra storage.
Very friendly and excellent costumer service . Every time here the assistant Delia is very helpful.
Horace was so incredibly helpful and made the transition moving here from out of state much easier. He even gave us some local tips on the area! Would highly recommend Extra Space Storage!
Horace H. Was extremely helpful and made my moving experience less stressful. Finding a storage unit at decent prices was hard but extra space ended up being the perfect stop .
Omg!!! What can I say...very friendly and professional Delia and Tylla were AWESOME! Very clean facility with quick service and smiles!!! Best!
Thank you Delia, I got all the information that I needed I was able to relay everything to my parents and they where happy😃 We will be getting a unit there as the place is nice and clean and you was so pleasant and courteous towards me. Think u miss Delia
Micheal Rosario was the gentleman to assist me. He was very delightful in doing so. He showed all my options and explained perfectly all I needed to know to get the unit that fits my need. Highly recommended this place
Professional and courteous. If you are in need of a storage or parking spot rental this is the best team in town. Good prices and even better service. Thank you for your help.