Dr. Tracy and Scott gave excellent, friendly, and honest service. I would come back and will recommend this place to friends.
Great service. They took great care of me. We are business neighbors. I never knew about them but I certainly will be back.
This is the kind of “mom and pop” store we all remember and is a rarity these days, they completed my repair with kindness and efficiency! I recommend them to you!!
I used Eye Site Optical for the first time today and I had the best experience! I have a terrible long vision history. The doctor and her staff took time to listen to all I’ve been through to come up with the best plan for me. Changing doctors has always been a daunting task in the past but the staff put me at ease and made the switch simple. THANK YOU 🙏
Great people. They have fixed my glasses at no charge at least 3 imes in the last 5 years. I didnt even buy them there. They wont let me pay them.
Not bad, however, they didn’t get the frames right so had to order them twice. Give attitude for no reason.
I am a foster care case manager and, when one of my girls on my caseload broke her glasses, I brought her into Eye Site Optical to look around for a new pair. Eye Site Optical was well-organized, efficient, and worlds more caring and kind than the other optical providers we tried in the area. They explained which pairs and lenses would be covered by her insurance, and also explained the very reasonable additional prices for upgraded frame options. We were in and out in 10 minutes and I felt very secure in trusting them to fulfill the order for her. Thanks so much!
I am so grateful that I found Eye-Site Optical! They corrected my prescription that I received from a different eye doctor, and now I can see more clearly than I ever have before! The staff is nice, and the eye visit was very efficient! I was in and out in no time, and I felt that all of my concerns were addressed! Thank you so much! :)
We came in after our son had gone through his third pair of glasses. The gentlemen in the front offered us affordable options and were really caring and understanding of our situation! They made our son feel comfortable and got us in and out quickly! We will definitely be back!
I just LOVE everything about this place. Professional and accurate eye exams and excellent customer service. They are fair priced and are always working with you to give you exactly what you need and want. I can see so much better and love my frames. Ive been going there for more than 25 years and now both of my grown children continue to go there. They are the best!
If you want Great Service for vision care for your family I recommend Eyesight Optical! The Entire staff is Awesome. My son Myles, left there so Happy with his new glasses on yesterday. We will come back next year for his check up!Thank You😄
I am that patient that reviews everything and has a million questions. I have never felt more at home and informed as I have with Eye Site Optical. The staff is very helpful and they are not pushy sales people. Dr. Tracy went above and beyond and recognized what makes my eyes unique. I have worn glasses or contacts for 30 years and have never been able to see this well. Thank you Dr. Tracy and the staff at Eye-Site Optical for being a stellar eye team!!
The best doctor
Scott Rocks!!! Im sure I got on his last nerve but he was very patient with me and worked with me to make sure I got the glasses I really wanted for a great price :-)
Eye-Site Optical is by far one of the best, if not the best in the industry. Great location, great care/customer service, and are attentive to the details. Richard and his team will always take care of you no matter the need. Always greeted with a warm welcome and smile.
Richard and Scot are so helpful! They helped me fix my sunglasses quickly and affordably. I would definitely recommend this place.
Be prepared to wait for a couple hours or more. Also not open to work with busy schedules. Once you’ve rescheduled you may start being treated like a child.
Great Doctor, she cares about you Eyesite!
Eyesite Optical has one of a kind customer service! I chose a hard to get designer frame and they had them ready for me in a snap! I have told numerous co-workers about them and I will definitely be back!
This clinic does there own reviews. Absolute worse experience. Not only is the office very outdated, they openly violate HIPPA privacy laws, the receptionist is overly rude. The receptionist yelled out my social security number twice. Called my insurance company on speaker phone for everyone to hear, including patients. When I asled him if I could write down the information for him, he gave a serious attitude. At that point I left.The vibe upon walking in is very uneasy, unwelcome, we dont want your kind in here.The space is so small they conduct eye exams at the table set up in the front door space. The other exam space is over the hand washing sink.If you have allergies the carpet is from 1920 so be ready to start sneezing.Just horrible from every aspect. Your private information is at risk.
This place is a fraud and unethical. My experience here was a shock and disbelief considering that this is 2015. The man I dealt with did not only try to overcharge me but also quoted the wrong price my insurance was paying ( quoted a lower price). Subsequently I called my insurance to ask why they were paying less than what they were supposed to pay. The insurance called them while I was on hold and they reversed themselves saying they made a mistake. They never had the decency to call me that they made a mistake. I waited purposely for 36 hours before calling them and asked for the owner, whom I was told was not there but the man that tried to dupe me came on the phone later to say he made a mistake. BUYER BEWARE . There is no way you can make a mistake in an insurance copay or quotes. There is fraud going on here.
Optomitrist very nice, and they gave me free trial color contacts but when it came to picking out my frames Ive never had glasses before so I really wanted what my insurance would cover. It took me coming in 2 times to pick frames and at both times they ushered me to a rack of lower priced lenses I assumed were covered by my insurance. Only to find out after everything was selected and about to be made they asked if I wanted to pay now or when I picked them up. I said Ill pay when I pick them up since it was a Saturday I thought surely they made a mistake and Id talk to the full staff on Monday. Later I call to verify and Im told oh no we must have been busy and didnt mention it to you ( lynch no they werent my husband and I were the only ones in there the first day). Upon calling to discuss they offered to remake the glasses that room an hour to pick out in the first place in something my insurance covers.the frames were only $49 but its the principle and really not great business practice, wont recommend or go back once I get my $49 glasses!
The staff is nice and helpful . The service is great, and the doctor made my son feel comfortable. She treated him like if he was someone of her family. No high tech equipment or nothing fancy, but believe me I will not change this place for another . My son needed alot of atention and through out the whole time even I felt she had that very sensitive use of words torwards me and my son about his needs and how she felt he had needed glasses for a long time but he never told us. She even looked for a pair of glasses for him to take home that day and told her technician to expedite the proccess to get his glasses by the next day. I regret that the day before I took my daughter to Vision works and will never take her to that horrible place now that I found this place. Thank you to the staff and the doctor who attended my kid it will not go unoticed and you will be rewarded many times over.
I recently broke my eyeglass frames while driving thru Marietta. Google suggested Eye-Site Optical.Gabby greeted me, listened and guided me. As I awaited my new frames...I observed the complete staff presenting OUTSTANDING customer CARE!!!Amongst other customer interactions...I witnessed a mom and her 3 kids light up when the assistant carfully ensured each individual child was appropriately sized for their new look. The smiles they dislayed was AMAZING!!!Gabby made my blind-situation quick, easy and painless...thankyou!!I was truly IMPRESSED!!
I PURCHASED EYEGLASSES AND CONTACTS THERE FOR YEARS AND THEY STILL HAVE THE BEST SERVICE AND KINDNESS EVER.
Thank you to Daisy and the staff at Eye-Site Optical. We were visiting Marietta and my son didnt have his contact lenses. They worked with our local eye doctor and arranged for us to get a set of lenses within an hour.
Love Going There, Always Friendly And Always There For Me When I Need Contact Trials!
I have been dealing with Richard and his staff for a decade and wish every business I patronize treated me as professionally. They are courteous, honest, fair priced and really know the business of eyewear. I cant believe the above review by Mr. Aja...cannot believe he was treated like that at Eye-Site Optical...they are way too professional and Ive been dealing with them for years...if you want cheap try WalMart...
Love this place! Been coming here for 10 years.
I have been driving there and using Eye-Sitesince 1992. I live 120 miles away in Alabama.If you are into esoteric glasses they have thefacilities and materials and experience.The only complaints on this post involve theinsurance company in my 75 year old opinion,not Eye-Site, I suggest calling your insurance companyand asking for a written commitment but dontexpect your insurance to pay without 3 appeals.Example: Humana let Joel Kaye die without cancertreatments by falsely claiming they were payinghis hospital (Google -Kaye v. Humana), he gota bill for $240,000. My doctors recommended aheart ablation after my heart attack, that was 2009,Humana is still deciding whether they will pay for it.I drive 120 miles to get it done right.Jerry Carroll, Phenix City, Al.Jerry Carroll, Phenix City- Al
I walked in with broken glasses and 20 min later walked out with fixed glasses. I was politely treated when I walked in the door. Once my glasses were looked were looked at, I was given a number of options for repair. I made my choice and waited for the repairs.
Been a Optician for eye-site Optical for 25 years. It still doesnt get any better than you see a new person walk out as new eye wearer.
Excellent service, super fast and all the staff very friendly!