They had our glasses ready in less than an hour and the staff was excellent, answered all our questions and made our experience very enjoyable, we will definitely recommend this place to family and friends Cindy was excellent and the best ever!
Simply the best service anywhere. Glasses were ready quickly, great selection and pricing. I am a repeat customer and have sent family and friends here. Will not go elsewhere.
Doris did an excellent job. She answered all of my questions. Her attention to detail is much appreciated and needed. Ive been to Eyemart Express in numerous states and this is the best store Ive been to.
Great experience fast service and great prices on frames and lens.
Miss Stacy was wonderful in helping find just the right frame for my face. Explained all of my options for lenses and provided a no hassle experience. My lens choice was an upgraded lens from my last purchase at a different location and the cost was half of what I paid last time. Of course I was thrilled! Please stop by Eyemart Express in Marion Il and ask for Stacy. You will be glad you did!!!!
They have so many models to choose from as well as some designer ones. Customer service is amazing!Stacey has so much patience, and she is so friendly!
Stacy was great. I’ll be going back and I’ll most definitely be recommending this place to everyone I know who needs glasses. I got mine in under an hour. Excellent service.
I dealt with Stacey and she was excellent!
I have been to a lot of Eye Stores. Eyemart Express is by far the best i have been too. When i got my new glasses they were wonderful. I can see again. The staff was wonderful and i will be back for my next appointment.
My glasses were made quickly and when I used them for a month and they appeared to be a little off I went back to the store and they adjusted the frames and actually made it where I could see better through the lenses and these were basic single vision lenses.
Great service! Especially Cindy and Destiny. Fast turn around for glasses. I got two pair in less than an hour. Thank you for being open during these difficult Covid times.
Broke my glasses, and being a truck driver, I desperately needed a pair. Was lucky to get an appointment at Walmart and I walked into eyemart and they were able to get me a pair made in an hour.
The staff was awesome! Cindy was very helpful and nice. Glasses were ready in 38 minutes! Definitely my new place to get eyewear!!
Fast and courteous service. They were amazing with my family and got the glasses done and fitted in no time at all! Love that we found this place!
I had a great experience when I had my appointment at Eyemart Express in Marion, IL.They were extremely efficient from the moment I walked in. I had very little wait time and was very satisfied with my exam for both spectacles and contacts. Dr. Amy Simpson is a great doctor. Im deaf/HoH and she made sure I understood everything and I really appreciated that. After my exam I was introduced to Tara who was extremely knowledgeable and helpful in picking out the right frames for my face and for the lenses they will be using, it was a lot of little things like that, that makes Eyemart Express a great place to give your business to. Tara, also was aware of my hearing deficiency and really went out of her way to make sure I knew everything I needed to. It was really Tara that made my visit extraordinary, and I cant thank her enough. The price is great, as opposed to where I usually go, I really ended up with a great deal that Im happy with. I like the follow up services as well, theyve kept me informed and updated on the progress of my order. They do get your glasses fast, my son went there about 6 months ago and received his glasses the same day. I knew going in, it wouldnt be like that for me, I get my lenses thinned as much as possible and that takes time, but Ill still be receiving them more quickly than anyplace else. They were great with Covid regulations and I felt very safe as well. I highly recommend Eyemart Express in Marion, IL. They really run a great place!
All the staff was real friendly. Quick service on my glasses. Which is a big perk most places you have to wait a week. Both pairs of glasses were finished in less than 20mins.
Had a great experience, tracy and cindy took good care of me .and time with me. Would definitely recommend them! I will be a repeat customer . Two thumbs up!!
I went here yesterday, for weeks Ive had problems getting my insurance confirmed with coverages.However Paul was AMAZING!!! Super super helpful, absolute best experience Ive had in IL with an eyemart/exam/figuring out what my plan was!! Such a great experience, will recommend over and over!!
Very detailed help and a very Simple and easy process!
They were very friendly and helpful with my eye exam and picking my frames and I had my new glasses in 40 minutes and could see clearly again. They are wonderful they get 5 stars from me.
My spouse and I came in there on a Friday night to purchase a pair of glasses for him! The manager and Tara assisted us immediately upon entering! They were both so nice and thorough! The customer service alone was enough to make us purchase glasses but I can not fail to mention how amazing the deals on glasses are there! We were able to purchase two pairs of nice glasses for under $100 (talk about a deal) and the best part of this purchase was the fact that the glasses were done and ready within 27 minutes! I would recommend this location for eyeglass purchases any time! Tara- thank you so much for making our night and for ensuring that we received the best deal and service ever! You all rock at eyemart express!!
This was such a pleasant experience. I have two members of the family that needed glasses. they both have scripts stronger than the average shop carries on a daily basis, but they had both of them. We received phone calls within a couple of hours both sets were done from when they were ordered. Give them your business
Almost perfect experience. Reasonably priced. Great staff. FAST SERVICE - under an hour to get my glasses. Good selection of frames. The only drawback was feeling a bit rushed in making my decision. Because they have to sterilize every single pair that you try on, I didn’t feel as free to try on as many as I would have liked.
Tara was amazing. She was very friendly and my daughter had no problem finding the glasses that she loved and they were ready in 30 minutes flat. Both pair. We will definitely be back.
I went in to have an exam and new glassesThe exam was bad the doctor do not even complete it and they made 2 pairs of glasses that I could not even use I was told 50 times to give them a try and I will adjust to them. Did not happen still horrible so when the place I had used before with the same doctor finally open back up, I went there.Found out my eyes were total different from from the first exam and cost me $50 extra over the $250 I had paid for the bad examI took my prescription to Eyemart Express and the made two new sets of lensesNot a great experience since it took a total of 4 trips to get correctedUPDATE:I was told to call Tim at the main office and they have refunded the extra exam charge that I had occurredIn getting my glassesThank you Eyemart Express for understanding and helping with this matter. Everyone at store was very courteous and attentive every time I visited the store
The staff at eyemart express in Marion illinois was very polite and helpful,this was mine and my husband first time with eyemart and were very pleased. Didnt wait long they were prompt and very willing to help with whatever you needed.
They were very nice and actually seemed like they cared. Definitely going back
My experience with Eyemart express was a total pleasure not to mention the money I saved😊😊I ended up buying 2 pairs!! They have great staff!! Niecey B. at the Marion, Illinois store was amazing!! She was very cordial yet very professional. She is extremely knowledgeable and helpful in the selection process!! A complete positive experience without a doubt!! I will definitely be back when I’m due for another pair of glasses!!!
Paul was such a delight! I wish I wouldve caught the name of the lady that helped me as well, but I know she wore glasses and I loved her hair. Everyone was amazing though!
Went to this location today and had one of the worst shopping experiences of my life. Was motioned over by a gentleman who claims he didn’t actually motion us (not sure what else a hand waving you over while looking right at you could mean) then a woman associate barks at us and says “he’s on the phone!” Well yes ma’am I can clearly see that and we assumed he was on hold or something. Then we went back up to the front stand to wait and another man took us over to the women’s frames and was very condescending in that he insisted we stick to the cheaper section! Made it very clear that the options I NEED would cost more as if we could not afford it. Let me tell you buying glasses is something I’ve had to do for 30 years I think I know what’s extra! Just an all around bad experience and we will never return.
Everyone there was awesome! I went for contacts and they went above and beyond to make sure that I had everything that my daughter and I both needed. They didn’t rush me and they were able to help me find the perfect glasses and contacts that I would have never even considered and now my eyes don’t hurt anymore. I have already told at least a dozen people about this place. I am really glad that I made my appointment with them.
I was treated extremely well you have very good employees they seem to care about your well-being they show respect to their customers good job I will be happy to refer you to my friends thank you Charlie sine
I went to Eyemart Express in Marion on Saturday to get my first pair of prescription sunglasses. They were so friendly and helpful! Tara took great care of me and had my sunglasses ready to go within 29 minutes. I will definitely be going back for all of my eye care needs.
By far the friendliest staff ever! And by far the best and fastest service Ive seen or probably will ever see. Had my first pair of glasses in my hand in 6 minutes. My second pair were prescription sunglasses and had them in my hand 10 minutes after the first pair. Incredible prices to boot. It doesnt get any better that the Eyemart Express in Marion, IL. If you need anything vision related, definately stop and give em a chance, Im glad I did. You will be too.....youll see. 😁
I really like this place! Prompt service, very professional, and friendly staff. I had an examination and walked out there with new glasses in less than an hour! Very happy customer!👍
Super Duper service, The staff made it so easy to make an appointment and they confirm the day before. No problems using my insurance for exam or picking the eyewear. Great selection of frames, PLUS AND THIS IS A BIGGIE, MY GLASSES WERE READY THE SAME DAY!!!! Makes my previous eye care provider look prehistoric.
Wasnt able to get an eye exam here cause they were booked up, but the experience was a good one. They were super friendly and applied a lot of discounts which made the two pair of glasses I got much cheaper since I dont have vision insurance. They werent done in an hour, or even two, but they were dont the same day and thats what I needed. Highly recommend if you need glasses today --- bring in your script and you wont be disappointed.
Very clean facility, and GREAT customer service.Give that man Hunter a pay raise/promotion.😁
I had a fabulous experience at this store! Two pairs of no line bifocal glasses for under $70.00 and in less than an hour! The customer service was exceptional as well! Quit getting ripped off at your eye doctors office for glasses and take your script to Eyemart Express! 🙂
Was amazing with our kids. We had all three there they all have Autism, ADHD, and anxiety. They helped us with their needs and wants. Got their glasses done while they waited.
Staff was excellent!! From check in to exam to picking glasses . Very impressed with the services . Tara was a big help in picking out my frames
Staff were very friendly and helpful in every way possible. Had 2 pairs of glasses done and ready for me to be picked up within 45 minutes! Glasses are covered in case of any accidents and damage and can be taken in any time for cleaning and adjusting for free! Will definitely be returning in the future.
Customer service was excellent. Staff was very knowledgeable and really helpful throughout the entire process! Definitely recommend them to anyone
Excellent service from Niecey B. I was just going to use my old frames and she told me about a special going on so I actually got 2 new frames for less!!! She was very polite and professional and she has made me a customer for life. Thank you Niecey!! I wish all service people could be like her. I felt she truly cared about helping me.
Great customer service. Very friendly and knowledgeable staff. Wide variety of frames to choose from.
Very helpful fast convenient service. Lots of glasses to pick from and reasonable prices. Just had to make an appointment for the RX and come back I picked the glasses out and they held them until I came back for the appt.
Eyemart in Marion Illinois really friendly people good employees really helpful and really friendly they know what theyre doing and everything and they will sit down and explain it to you if you dont know the answer to of what youre getting I recommend for everyone and if you need glasses and that or anything else it doesnt matter but you will get them within a day or less and I will continue going back thank you eyemart
It was the best Service that I have ever had and eye Place all their workers there were very nice and very helpful
Great service, great people, two pairs of glasses in under an hour and a half.
Fast service friendly staff! Paul was great and made the experience a great one!
The entire staff was very professional and informative .i am definitely coming back .
Most excellent service most excellent people helping me and my glasses were done literally in two and a half to three hours... Completely and utterly non bogus
Very friendly staff. They were very efficient in helping me get two new pairs of glasses.
Service was prompt courteous and very reasonably priced.
Truly will not go anywhere else again dr boyt too the extra time to explain my color confusion with my eye my stickmatism even interacted with my kids which was huge didn’t even act like oh great she brought her kids. My kids was absolutely amazing by the way while we was there!! Even Paul the guy who helped big out my glasses took time to find out what exactly I liked and wasn’t bothered by it. He got me out my comfort zone and into some new cute fun frames with out being to much. Them Jessica who did my eye testing who was actually lab manager was super nice even to my kids. Btw my glasses was ready for pick up within 2 hours
Very professional, courteous and quick. Great selection for any budget!!
Great service will be going back.
Very Professional and Quick service
I didnt have vision insurance and the price i paid was awesome and very fast to get them i would suggest if u need glasses and dont have vision insurance go see them