The doctor was wonderful spoke in plain language this was a pleasant and fun experience. I was able to find the right prescription and the price was reasonable for the thorough service and attention to detail you receive from this crew. They will even help you pick the right frames for you. They really care about you and your eye health. To say I am very pleased would be an understatement. I am definitely a satisfied client and will return for all my eye care needs.
I would like to say my visit today was just so nice .the Dr was absolutely wonderful .and the staff was wonderfully the best .theres not enough words to compliment this business. Just see for yourself so you can experience how people should always be treated .Thank you Preferred Eye Care LLC.
Very thorough eye exam. Front desk and technician, doctor, all very friendly. Arrived early for appt and waited 30-40 minutes to see technician, then another wait to see doctor. Retinal imaging offered at check-in for extra and out-of-pocket $39.00. I have no idea what this is or why I would need it, so I declined. If I learn there is a reason, I’ll pay for it. Nice office. I arrived with a mask on and no one, staff or other clients, were masked. My eye doctor wore a mask. He said it was optional only. Other than him, I don’t think anyone was masked and no social distancing. I would have preferred everyone wore a mask. This would be consistent with all other medical-related appts I go to. I really liked the technician and doctor. Despite the wait, I will continue eye care at this facility. Deducting a couple stars due to the long wait and no masking.
I want to thank y’all for y’all help today an I will appreciate y’all an the future to have an great day
I always enjoy going to preferred Eye Care. I have been going there for several years. Everyone is very friendly, professional, and helpful. My doctor is very good, and very caring about you eye health. I love how the ladies help you pick out the right glasses that look the best on you. I recommend then highly!
The Dr. and staff are professional and friendly. Im always very pleased with my glasses.
Very professional and knowledgeable staff. Dr Matthews took the time to explain why my issues were present and what he suggested options to correct the problem. After the exam the staff was very helpful in assisting me with selecting two new pairs of eyeglass frames and picking what options would meet my needs. I would highly recommend them
Very nice people. They work with your schedule to get your appointments. Helpful in picking out what works best for you and your insurance. The doctors are really great about explaining everything. Really like going here.
Everyone was there to help me . caring. polight. And helpful
As a first time costumer I am very pleased with their service! They are very informative and very friendly !
My visit was very pleasant. Everyone was very kind and professional. I would recommend Preferred Eye Care to my friends.
Amazing staff. The doctor was great. I love the atmosphere my daughter was actually excited to get glasses.
Excellent customer service. As of 9/10/2021: They do not currently follow CDC guidelines.
Excellent Eye care.Staff are pleasant and knowledgeable. Dr. Matthews provides very good care.He reviews all your data and explains things thoroughly.
Excellent staff ! My doctor was through when fitting me for my mono focal contacts.He took his time to ensure I had the proper fit. I love Preferred Eye Care !
The staff is phenomenal, very nice and friendly! However, the wait was not at all. Total time in the office for my annual eye exam was over 2 hrs. I waited over 45 min just to get to an exam room, and after in a room another 45 min to see the eye Dr. I would love to continue going here but being there over 2 hrs is kind of crazy.
Staff is always very friendly and welcoming. Dr. Fettig takes his time and fully answers all my questions. I recently moved over an hour away and will not be looking for a new Optometrist. Love this place.
Was a friendly visit. And service was great.
It was the most complete eye exam I have had in a long time
Receptionists and technicians are very welcoming and helpful. Very little to no wait time after arriving g for appointment. Professional, yet easy to talk to doctors. Highly recommend Preferred Eye Care in Marion.
Dr. Fortkamp and staff were extremely nice and knowledgeable. My exam was completed in a timely manner.
I had a great experience at Preferred Eye Care. The staff was friendly and helpful, and the doctor was kind and made sure I was comfortable in my new contacts. I highly recommend this practice!
Always have a great experience here! The staff are always very nice, and friendly! Recommend Preferred Eye care to anyone needing glasses or contacts.
I was treated with the upmost respect. All of the staff were helpful and courteous. Dr. Fortkamp spent time placing me in the multifocal contact lenses that would work best for me! The glasses that I picked out are also super cute.
My daughter and I were very impressed with the warm welcome and manners. Our dr.was very helpful and listened to what we had to say. The staff was nice and understanding.
Dr. Getting takes awesome care of his patients. His office help from the front entrance to getting to see the Dr. Are very good as wellI would recommend him to anyone I know.
The eye doctors here are very experienced with elderly eyes and do a thorough job.
Our visit today was quick and efficient. The staff was helpful and friendly.
I had an amazing experience at Preferred Eye Care. This was my first time going, but the first tech that saw me was so nice. The doctor was also very nice and really took his time to adjust my prescription. The best part though was the woman who helped me pick out my new glasses! She took so much time to make sure that I found a pair that really fit my face and made great suggestions. She also was able to detail all my insurance benefits to me. Beyond all that, she was incredibly nice!! A great office to visit!
I am thoroughly pleased with Dr Fettig and his staff! Everyone is friendly and caring. I refer anyone that asks for an eye doctor to Preferred. They are a huge help when it comes to picking out glasses as well!! 🤗
Preferred Eye Care was polite and courteous and treated me with the utmost respect. They were very professional in everything they did.
The doctor and all of the employees were very friendly and thoughtful. I did not have to wait long after checking in. They explained all information about my eyes very well. Overall, I had a wonderful experience.
My family has gone to Dr Fettig for over 20 years. We just love him!
Everyone was friendly and helpful. They explained everything to me. I had some serious questions and the Dr. and staff took time to explain everything and put me at ease. Id like to especially thank Amy for helping me pick out my new glasses and being very patient while I tried on several different pairs. Thank you to all involved in my visit today!!!
My experience at Preferred Eye Care day was excellent! The staff was very friendly, professional and helpful. Dr. Matthews is very kind and thorough too. Thank you!
Best experience! Amy explained pros and cons of each rx for my eyeglass lens. Was extremely patient with me and the numerous eyeglasses I tried on. Also she was very honest in regards to color and style of glasses that fit my face and skin tone!!
Very nice and professional, experience was great 👍
Everyone at Preferred Eyecare was great! Very personable and explained every step of the exam and medical conditions in detail! Dr. Matthew’s and his team are exactly what all medical experiences should be!
I have been going to Dr Fettig for quite a few years now & am very satisfied with how thorough his exams are. I have a chronic medical condition that can lead to eye problems as I age & feel that they are doing an excellent job of monitoring my eye health. Everyone in the office is friendly as well as professional. They have such a great selection of frame styles that I often get new ones even when I don’t need too!
Great service and friendly staff!
Dr Fettig is great and Kammi is awesome.They will take great care of you.
I have an astigmatism, and they actually carried sample contacts of my crazy prescription!
I highly recommend Preferred Eye Care. Dr. Matthews and his staff are very friendly and helpful. My daughters and 8 grandchildren also go to Preferred Eye Care.
Excellent patient care.Staff is very efficient.Dr. Fettig listens and is very knowledgeable.
As a new patient, I had a great experience. Prompt, professional, informative service provided by pleasant people! Quite refreshing!
Dr. Fettig is amazing and very caring and he really tries to help you... even when you lose your glasses and its not time for a new pair lol, awesome doctor and you dont have to wait an hour to see him!
Great service! Staff was very nice and knowledgeable. I felt they went the extra mile to give you the best service and prices. Dr. Matthews was very through on his exam. He answered all my questions with great detail. Definitely will be going back every year! Highly recommend!
Not happy with my glasses. They are so loose even after going back to have them readjusted. Also I paid extra out of my pocket for the no lines bifocals. The marks for the bifocals are very visible on my glasses. Told a woman there I wasnt happy with them but she informed me it was the material that my glasses were made from & that they are all like that. Ive NEVER had nor seen anyone elses glasses be marked like that. Will DEFINITELY NOT be back.
Very caring people that only want to help you see better!! Very polite and go above and beyond to make seeing clearly possible!!
Amy was very helpful and friendly,she definitely answered my questions.
Excellent 👍 eye appointment.ThanksProfessional caring Doctor.Staff are great.Selection of frames are good.
Very polite and professional. Clean waiting room bathroom and patient rooms.
Dr. Fettig is fantastic and the staff is awesome!!!
I will never return to this place. There fitting fee is outrageous and Ive never been anywhere that the fitting fee wasnt part of the price of the eye exam. Then the doctor tried to tel me that the brand Ive worn for 15 years isnt designed to be a monthly contact, just to try to sell me a more expensive brand. Then once he brought me the brand he reccomend I couldnt even see out of them at all, and he suggested that we were done and they just need to adjust. So he was going to let me leave and drive my vehicle on the road after telling him I couldnt see anything and his response was they just need to adjust.....horrible experience!
So impressed with this place! Great service, timely, and such a kind eye doctor and staff. Highly recommend!
Very attentive. Take their time to make you feel important and to get your script right. Staff is very polite and caring.
Very friendly staff at professional level. Eye doctor Matthew is so great. Always attentive, pleasant with a great personality. I recommend others to go here for good service and eye care.
Very professional and friendly staff! The ladies made picking out frames fun and exciting!Would refer anyone to visit Preferred Eye Care LLC
Dr. Matthews was very nice and thorough with the exam. The lady who helped me pick out my glasses was really nice. Definitely will be coming back.
Randy and I had great eye exams with Dr. Matthews. Then we picked out frames from a very generous collection. Cant wait to get our new trendy eyewear!!!
Always a great experience. Ive been getting my eyeglasses there for many years and Ive always been taken care of with friendly and helpful people.
Love this place!! They are all so helpful and friendly. They truly care about their patients. My kids go as well and they are great with them.
Hands down the best eye doctor I have ever been to. I called as a new patient and got in the same day. The staff was amazing and so helpful and kind. Dr. Matthews was such a great guy, they all made the appointment so easy. Highly recommended!!
Love Dr. Fettig and his staff! Always have the name brand and cutest glasses!
Always willing to explain pricing and not pushy. I was thankful to be given time to look at glasses and not rushed to decide!
Dr. Fettig is amazing! He has great bedside manner, very patient, and explains in detail any questions asked.Amy was so helpful and nice. Great experience
I have been a patient of Dr. Fettig for several years. He and his staff are always prompt, thorough, meticulous and caring. Procedures are always explained completely beforehand and I have never felt any discomfort.
Dr. Matthews was very thorough and personable. All of the staff were friendly and helpful. They spent a lot of time with my daughter and are even ordering more frames for her to choose from. Im going to make my appointment soon. Thank you
Very friendly and patience was great
I have been going to Dr Fettig for over 20 years and he’s absolutely amazing! Very caring and friendly, along with the rest of the staff. They will take wonderful care of you.
Dr. Fettig and his staff are friendly and professional. Picking out frames was a great experience and went very smoothly.
I was greeted with a warm smile and professionalism! The staff was very time efficient and friendly! The staff was also very knowledgeable and answered all my questions! Dr. Fettig was also very timely and made my experience great!
Dr Fettig and his staff are wonderful! The office is comfortable and friendly. They explain everything and are willing to answer any questions. I definitely recommend them!
Dr. Matthews took his time with my daughter making sure he had the right lens for her glasses and her contacts. The assistants also were very patient with my daughter when teaching her to put her contacts in and take them out.
Very professional and very friendly. I wish I could give them more stars then 5! They are very understanding and patient.
Love the people there, everyone is very helpful and friendly. I would definitely recommend anyone to go there.
There is no better eye care specialists around! Courteous, Conscientious, Effecient. They take the time needed to explain all details in full, yet are quick and through!
Love it here! Always have the cutest frames. Staff are always so friendly.
Great experience at my eye exam. I was taken care of quickly. Everyone is very friendly
Dr. Fettig has always been honest and does an awesome job not just w the eye exam but also educating. The staff is friendly and helpful!
Love Dr. Fettig. Great office & great staff~
Front staff is always friendly and helpful. Dr. Fettig is AMAZING! Personable. Smiling. Customer oriented. Honest.Kami is WONDERFUL! Went above and beyond customer service. Helped us to save money instead of trying to push expensive glasses. I recommend Preferred eye Care to anyone needing an eye exam for themselves or their child(ren).
Kind and professional staff who are always willing to help! Would definitely recommend going here!
First time at this place. Very pleased.
We have been going there off and on for like 7 years they are always nice and helpful its a good office I would recommend them to everyone...
Been going to Preferred Eye Care for years. Get wonderful care from Dr. Fettig and staff. Would highly recommend his office. My whole family enjoys going to Dr. Fettig.
Everyone was very nice and helpful. Dr. Matthews was very thorough and knowledgeable.
Awesome place and people, they help you find the best fitting glasses and contact lenses.
Feel so welcomed and the personal attention is just what I appreciate. I recomend everyone to try Preferred eye care!
Professional and friendly I will and have recommended it to others.
It’s a good place for sure!
Did a great job explaining everything! Very friendly staff.
Preferred eye Care is a wonderful place, very welcoming and staff is great
If your needing to get a pair of glasses,or your just needing to have your eyes check These people will do ya up right .there fast, there friendly check em out 🤓
Great experience with pec!! They are very professional and friendly!
Refused to turn in my eye exam to my eye insurance. I was supposed to have free eye exam; instead turned into medical so I had to pay $ 45.00 copay. Felt it was fraudulent.
Great staff! Dr. Fettig does a great job!!!!
Very professional and helpful!
Awesome selection of frames!