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Gerald Honda Service
5505 Auto Ct, Matteson, IL 60443, United States
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Gerald Honda Service

Comments
Le
Review №1

I will return when I begin My search for a new car. Jon in the service dept was an absolute gem! Polite, kind & knowledgeable!

Te
Review №2

Tito waited on me. He comes across as an emotionless liar. He was so busy trying to upsale and tell me what I said that he couldnt even tell me truthfully what was going on with my car. He said one thing and when I got their the story was completely different. The mechanic had to come out to explain. This experience was so bad, I will not go back to their service department or showroom. I dont like my valuable time wasted and I dont like being lied to.

El
Review №3

I was having my car serviced at this Matteson location and I was speaking with Tito he was very rude and unprofessional I asked to speak to the service mgr he informed me that the mgr wasnt in and I had to deal with him!!! who says that? this place is trying to make so much money that they are lacking terribly in CUSTOMER SERVICE!!!!!

Wa
Review №4

I found a new Honda home in Illinois, coming from Cincinnati, Ohio. Gerald Honda great. Michael Brimley GREAT rep. Will be sending him referrals and all my service work.

Ta
Review №5

Great service

Ca
Review №6

They always go out of there way to help there Customers out with any problems with. their vehicle always very Honest Very reasonable on the Prices.

ma
Review №7

Great customer service.

R
Review №8

I was helped by Jason and Tim. They understand customer service and will do what it takes to make a deal happen. Ask for either Jason or Tim if you want to save money.

Jo
Review №9

They have new staff at the service counter. I was very surprised to find the service tech I was used to dealing with was gone. I am a long time customer. I wasnt please. I cant remember the guys name but very condescending. On the good side other Honda service centers in the area dont offer loaner cars.

Pa
Review №10

The work is excellent and so is the customer service.

J
Review №11

Rip.off dont waste your time. Dis honest dealers

Ma
Review №12

The young man who waited on me was very nice and professional

Ad
Review №13

Love the people they take care of you

Be
Review №14

Worst service. Misquoting and dishonesty. Very disrespectful people. We will never return.

Sh
Review №15

Exceptional service!!!

Do
Review №16

Good

Information
1 Photos
16 Comments
4.3 Rating
  • Address:5505 Auto Ct, Matteson, IL 60443, United States
  • Site:http://honda.com/
  • Phone:+1 708-720-2700
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–8PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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