Friendly helpful staff on the phone and in person changed all four of my tires in about 25 minutes! Definitely a great choice if youre in a hurry. Also a plus that I could safely and comfortably hang out at the outdoor seating at the Starbucks across the street while I waited.
I drove for 20 hours on Monday, 9/13/21 from SoCal to Newport, OR.9 miles after crossing over the Oregon border, I encountered about a 70 x 30 section of the 5 freeway covered in glass. It looked like a glass truck lost an entire load of sheets of glass. Everyone slammed on their brakes, thankfully there were no accidents while I was there, but I immediately called highway patrol to report the issue, then Michelin tires. I was concerned that I still had 260 miles to my destination and what if there was glass in my new tires! They directed me to the Medford location to immediately get an inspection. I called and spoke with Lucas and he said, yes - get to the store and I will take a look. Lucas did look them over and said all was well. He reassured me that my remaining drive would be no problem, just also keep an eye on the tire pressure. Thanks Lucas!
AMAZING customer service! Highly recommended. The prices and selections of this location are unmatched, their reputation speaks for itself.
I will admit, I typically skip warranties. I usually think theyre scams and there has to be fine print. However, with Discount Tire youre crazy if you turn it down. We drive all over the country and when we got an unexpected flat tire we decided to warranty our tires with Discount Tire. Since then we have needed two new tires due to road hazards and each time Discount replaced it and installed it for free ($30 to renew warranty). Not only did we save hundreds of dollars by getting this warranty, each location Ive visited has been so friendly and helpful I would never go elsewhere.
Place was super clean and fast friendly service and great prices. They beat tire rack prices and that even includes installation and insurance on all 4 tires saving me hundreds of dollars wont be disappointed best place in Medford Oregon for all your tires needs
I LOVE this place! I get the tire protection plan which helps a lot in time of disaster. Like last night when I hit a rock in the road and it blew the tire completely. Nearly new tire, too. In and out under 30min, very friendly service, free replacement, only $17 for the new tires protection plan. Keep it up, ill be a customer for life.
Quality products, great service and the people are Awesome. Being disabled they went way above and beyond to take care of me and my vehicle. HIGHLY RECOMMEND THEM ESPECIALLY IF YOU HAVE AN RV.
This morning I went in to get a flat repair, and discovered that the tread was worn to an unsafe level on both back tires. The service writer (Jacob L.) was extremely helpful in picking out tires, and ended up saving me $40 on a new pair of tires. Thank you Jacob for your help this morning! Great customer service!
We recently got a full set of tires, ( its been several months). I noticed they were at different levels. So I pulled in today and they took care of it right away. He even explained that the reading will change after the tires do so many rotations. That since next week is supposed to be cooler he would set them at a certain level.Were very happy and pleased with all the service weve gotten there.
Great service. Quick to get me in. Has to get tires from a vendor across town and they had them in the shop in 20 minutes.Time from walking in the door to driving away less than 45 minutes.Very friendly and they know their product.
Not impressed so far. Bought wheels and tires on line and made appointment. Got a call stating that the wheels I pick out were discontinued. So I found a second set they were also discontinued. Was suggested a third set by the associate on the phone. So I ordered those and advise him that I had an appointment the next week. He stated see you then. I show up at my appointment tires are in but no wheels. Thanks for the call! Not! Two hours of driving down the drain!
Love Jeremi! He is always available for Q&A’s and has sold me tires for two of my vehicles. I wouldn’t go anywhere else.
Supreme service. No other shop even comes close. So fast and efficient. Every employee has such great work ethic and they all treated me with such urgency and respect . Amazing prices and amazing service.
The employees at discount tire in medford were kind, friendly, knowledgeable, and efficient. it was supremely easy to make an appointment, they were on time when i arrived, and i left with 4 new tires within 35 minutes. speedy, high quality, friendly, cost-effective. definitely 5 stars.
Good place to get a great deal on tires for cars trucks suvs and quads. Fast efficient service. Easy to book appointments on line for service repairs and tire pressure checks. You can buy wheels and tires as well. Very satisfied with my multiple tire purchases for all my cars and trailer.
The only place to go in town. Best prices and offer best warranty around.
The people here are very professional and knowledgeable and friendly. Great place to do business and also fair prices.
Ran over a screw on the highway while on a road trip in Oregon that resulted in a slow leak in the tire. The Discount Tire store in Medford, Oregon fixed it, rotated my tires and had me on the road in less than an hour. The staff are professional, friendly, and the service is awesome! And they have quality tires at a reasonable prices.
By far a much better experience than les schwab, i will be coming here from now on. New customer for life.
Discount Tire is the only place we will buy tires. The service is fast, professional and friendly-quality products at a great price. This is our fourth time purchasing tires here and we have never had a bad experience. Id like to give a shout out to Carlos Flores. Friendly, knowledgeable, not pushy just a pleasure to deal with! Made buying tires a breeze! You guys rock!!!!!!!!!!!
I have mixed feelings about this place. Tires change was efficient and worked well, with tires I pre-ordered. Except one detail. In place of what I specifically ordered they did get and installed wrong tire size. Fortunately they swap it now for right tires. Sales persons do not seem to be knowledgeable...
I bought a set of Pirelli Cinturato P7 All Season Plus II online. They called me to let me know they had my order and was waiting to be delivered. I set my appointment online. When I got there, they were pretty quick with getting my car ready. The sales person Lucas was awesome with questions and service. I would recommend buying tires from them. Great service, great price, no complaints.
Jeremi took great care of me and my honda. The service was incredibly fast and professional. I didnt feel pressured or sold. It was a great experience!
They always take care of me!
These guys rock. i love their crew, they really work together. they’re fun and have a great energy. :)
Jake and the rest of the crew were awesome. We had a blowout on our 5th wheel about 60 milws from their shop. When I pulled in anout 4:30. I got 5 new tires and had great service in less than an hour.5 star servicr for sure.
Shout out to Carlos! He was ready to give me the tires I was looking for online, but noticed he could get me a better deal for better tires. This went above and beyond. I really appreciate his knowledge and efficiency.
Discount Tire in Medford, OR these guys were AWESOME! We were traveling up from California in a vintage volvo on our way to Washington and our tires failed. We asked to have all four replaced. They had us back on the in 30 minutes with 4 new tires! Friendly, helpful, affordable, convenient and prioritize us in reflection of our needs! And we felt really cared for!
Always fast and friendly service with great prices and products. Jeremi, Lucas and Seth are always smiling and happy to help in any way possible!
This is the best place to get tires in southern Oregon! They are fast, friendly, and above all honest! The price match and have great customer service. I will ALWAYS come here when I need tires. Check them out.
Was very happy with the service here. Recently purchased winter tires and they were so helpful. The price was great and they were quick with the installation. Im planning to go here for my new wheels! Highly recommend for all your tire needs!
This is hands-down the worst tire shop I have ever been to I went in there asking if they could take a look at my tires and brakes and such and they said that they would and that they’d spray out any dirt that might’ve got caught in the brakes that they take the tire off and look and none of that happened and I ended up driving, like I told him, 14 hours with almost no brakes and luckily my dad took a look before it got worse. The brake pad was almost gone.And if they had taken for five minutes out of their day to take the tire off they would’ve been able to see that
Good awesome customer service everyone
They got me a new tire after the flat repair I had it under insurance and they got it done fast and I was able to get out to my job site on time!
I came in today to get 2 tires fixed almost at closing time in tears because I just got really bad, sad news and didn’t have time to calm down and get it together before going inside since they were about to close and I had to hurry. It was so hard to keep it together and all the guys at the front desk were very kind, understanding, compassionate and very caring with me. I didn’t catch all their names but Lucas was one of them and he asked if he could give me a hug on my way out and of course I said yes but that just made me cry even more, his hug was long and Sincere. They did so much for me in the little time that I was there, it was so nice to see there’s still good, caring people out there! I would recommend this place to anyone, God Bless Lucas and his Staff. I hope they get Recognized for being such Caring, Great Guys! Thank you So Much! 🙏🏻💙
Knowledgeable and really quick while they were getting it done l walked around and
Great prices. Great service.
I love Discount Tire. Great prices, great employees. Thank you.
Always have great service.
Great service and customer service. A helpful and friendly staff makes. I would highly recommended this place and will definitely be back when i had tire or wheel issues
Amazing prices and customer service. This is now my go-to. Wish I had known about this place before.
The store is clean. The employees are great. The service is outstanding. They treat you fairly. There tires are better than some other places I have been.
Hands down, best tire shop in the entire Rogue Valley!! Excellent customer service every single time. These guys are ALWAYS on their A game and make the experience thoroughly enjoyable. Thank you Discount!
So I decided to stop by here because Les Schwab quoted me $550 for two of my tires,and I ended up getting a little bit better tire for 350 with all the perks of Les Schwab. I recommend I probably will be going here from now on. Although I will say what I showed up for my appointment I was on the phone with my daughter in the parking lot and a kid came up to my car and was pretty pushy while I was trying to talk to my daughter for me to get out of the car and put it in their garage I was a little bit frustrated about that otherwise good experience
Gave one star for a few reasons. First, they broke a wheel stud and couldnt replace it then they couldnt get a lug not off and didnt complete the job.The one star is for Carlos who refunded us for the lack of completion.If you ONLY need tires or wheels, maybe but otherwise, anything else is too much as they only do wheels and tiresWheel studs are part of that combo. Maybe they need to expand on their scope of jobs...
I special ordered just a tire and they called me right away when it arrived. I didnt have to call them multiple time to check status of my order. Eli was very helpful and had it ready for me when I popped in to pickup, as I was coming from the next town over. They loaded it into my car for me and had even emailed me a receipt prior so I was sure to have all my documentation. Will definitely recommend them in the future.
Great service in and out really fast and customer service was really nice
Awesome Customer Service and follow-thru. I special ordered some tires, which had some shipment issues that Jeremy resolved. The shop is very efficient and customer focused. Highly recommended!
This is a good place to buy your titers..no pressure they just ack you what you want and they do just that .thank you..
Good company. Need a Roseburg store.Oregon area.
Very quick and very friendly service, thanks discount tire!
They must offer discounts for anyone who fills out a positive review because reality is the opposite.
Great service.
Got me in and patched my tire fast, as well as rotated and aired up! Love the friendliness of the employees!
Carlos and his team at Discount earned themselves a loyal customer. We brought in a older truck that was tricky to get the right fit. After 3 rounds of wheels + tires then a few other hiccups they stuck to it, made everything as easy as possible on us, discounting our purchase and even paid for my uber home when it was taking longer than expected!! They also held true to the pricing even though they incurred extra costs. Good people, excellent customer service and great quality. Thank you!!! You guys are awesome!
I have gotten all of my new quality tires here. The staff is always having a good time while working, friendly, and knowledgeable. Love the free balance and rotation with tire purchases as well.
Best place to get tires and a good price
Great service and prices!!
The gentleman that work at this establishment are very friendly and professional.
Great customer service they take care of their customers
They price matched Costco, and got my tires earlier. Then they watched for an opening and squeezed us in because we needed to travel. They are knowledgeable, friendly, and great to work with. Since its a national company we are switching to Discount Tire from now on.
As usual, Great customer service, prompt and curtious, thank you.
Seriously best tire service Ive ever had! I worked directly with Carlos who researched the type of tire I wanted and called back to let me know my different options for type of tire and cost. They called me as soon as my tires came in and got me in right away to get them installed. When I got there Carlos greeted me and told me he found some rebates for me that would save me $50 and Id see that money in the mail withinthe week. They also got me in and out of there within 20 minutes! These guys are seriously on top of things and extremely courteous! Wont go anywhere else ever again!
Had low air pressure from colder weather they rotated and had me out very promptly. Also educated me on when to return again.
Got the tires I wanted 33s copper discover stt pro with a 150$ rebate. If you want a mt that shreds and does not break down super fast these are for you. The staff there is super friendly and helpful.
My husband and I went to discount tire in Medford a very nice young man helped us get us tires for the price we needed best customer service all around great guy! Highly recommend thank you Jacob we will see you again
Absolutely never disappointed in the service I experience every time I come into a Discount Tire location. I bought my tires in Eugene and had a puncture and they were able to immediately identify and fix the problem at no cost. Will absolutely be returning to give more of my business. Thanks guys!
Just delightful.
Very helpful in the selection of tires. Very friendly
Awesome as usual! Ive used discount tire for many years and they never fail. Thanks Discount Tire for getting me in and out so quickly!
Youre moms like a tire shop, swapping out rubbers as quick as she can!
Great service, great prices.
The price was great. The customer service was great.
Good deals on tires and guys are helpful
Service was super fast. Great job boys.Your on my Xmas list.
I got quotes all around that town but Discount Tire ended up costing $130 less than the lowest price in my town so driving s little further was worth it. After doing all my ordering online, receiving texts and calls when the tires arrived in store, to let me know there were sooner appointments available, to remind me of my appointment was highly appreciated! The store was very clean and all employees were very friendly and accommodating. It only took them about 25 mins to put my MRE tires on. Overall it was a very happy atmosphere. I will return to the Medford Discount Tires location for future business and have already been recommending them to friends and coworkers.
These guys rock, never a bad experience here.
Got a great deal and was in and out in less than 30 minutes!
Needed two tires taken off the rim and replaced with new offroad tires for my sxs. Had me in and out in 20 minutes! Great service and great price!
Absolutely awesome experience I would come down to this discount tire all the way from Longview Washington any day because of the exceptional customer service these guys have. I bought four tires from them early this morning. And all I want to put them on the car the bed was leaking and I was up in Grants Pass Oregon. And it’s only 4 o’clock and they close at 5. I made it there just in the nick of time and they took care of the tire clean the bead and all that. They even gave me gas money for having to come all way back down there. Absolutely the best experience with the tire shop ever
A disappointing experience, when I arrived to pick up my car they had put a different tire size than I requested without consulting me first. Their excuse was an inventory problem, they didn’t really have the size I requested so to keep me from waiting they substituted the next closest size. It made the car look like it was on lawnmower tires. Furthermore the technician got dirt all over the light grey headliner when he put my summer tires into dirty plastic bags and shoved them in the back seat. They offered to clean my headliner if I kept the wrong size tires but I figured they would screw that’s up too.
If you want a good deal on good tires this is the place to go
Best price awesome customer service
Prices that are unbeatable, and the quickest service Ive ever had for flat repairs and tire changes! Very convenient also, as you can schedule your appt. online and get in right away.
100% A1 service! Friendly and efficient crew!
Good deal.Quick.Nice people.
Discount Tire is incredible. Visit after visit, these guys continue to impress. The level of service goes beyond my expectation...EVERY TIME. Eli and the other service reps are kind, courteous, professional, and even remember your name!!! I own 3 vehicles and all 3 have discount tire rubber under them. Customer for life.
Do a good job satisfying customers
Fast and friendly service
My husband went in to get a quote and he had another errand to run after getting the quoteHe got a great price and they promised it would be done in 20 minutes or the store would give him $60. DONE in about 16 minutes. And he got a free water. The $60 would have been nice but being retired military he is getting a $50 visa gift card so no complaints all. Great job guys. We will definitely recommend your store. Thanks again. Marybeth and Bob
They were extremely helpful and fast!!
Got 4 new tires thanks to them and Access
Honestly i was extremely impressed with the level of service Ive received! I have been going to another tire store for years and i came in here because i herd good things and Carlos Flores took the time with me to explain what type of tires would be the best for me in my use! It was busy inside but he never took his attention off me and made me feel extremely comfortable, as a business owner myself you dont find leaders like him with his knowledge and customer services.thank you for the great experience btw i bought my tires from them.
Had a wheel issue that accurred during installation, Eli, Jeremy, Carlos, were very integral about making things right. Very professional each and every dealing Ive had with them. I respect the professionalism and business model. Great group of guys, I definitely recommend this shop.