These guys did a fantastic job welding and polishing up my vehicle - it looked brand new when returned to us! Since it was a Tesla, we were afraid that they may not help us, but they were more than capable and did some great work!I am very grateful for all their help - thank you!

These guys will treat you like family! I unfortunately got into 2 minor accidents this year, and was luckily, referred to this shop. Carmine provides EXCELLENT service and transparency every step of the way, honest pricing and experience too, especially under the circumstances youd typically take a car in to an auto body shop. If youre looking for a professional experience and excellent service, I highly recommend going with Medford Citi Auto Body. They know their customers and situations by name and genuinely go out of their way to take care of you.

Very Trustworthy.Bring your car to this place. My truck was making a loud rattling noise behind the dash. I dropped off the car, they put it on the lift and tried to find the source. The couldnt find it. NO CHARGE. They said they need to take off the dash to find the issue and that its a lot of labor to take it off and put it back on, roughly a 1000 bucks. I begrudgingly agreed. I brought it back the following week. They called me up a few hours later and said they put it up on the lift one more time and found the issue... and itd be a 200 dollar charge. They could have easily kept the truck for a few days and charged me a grand but they didnt. Super trust worthy people. They have a lifelong customer.

I found this place by accident. They are Fast and efficient. I was very lucky I met David, he is very professional and very helpful. Thank you so much for your help! Ill definitely come back!

This establishment has done work on my vehicle, from accident s, fantastic work, highly recommend, shout out to carmen & his crew for top notch work!!

Excellent customer service throughout. Quality paint mix and great touch up, buffing, waxing and detailing when fixing up marks on my truck. Did it really efficiently and for a great price. Walked away with a sample of paint as well and door guards.

Have been a customer for over 12 years. Over eight cars repaired, with family, my wife and self. Always performs great work and receive complements from friends and colleagues about the great work. Carmine has always been understanding and a gentleman.Some people do not understand, that the shop has to wait for the parts from manufacturers and insurance approvals and is at their mercy. This is always out of their control.

Good customer service... Did a great job on my car... fixed it in a timely manner, it looks great

Great experience working with Carmine & Richard. Professional, courteous and skilled.Quality craftsmanship & attention to detail.These guys treat your investment like it was their own. Fantastic and worry free.

Easiest most wonderful body shop experience ever. My car looks great. Carmine is the best!

Medford City Auto Body does amazing work! They were thorough and it was a quick turnaround having my car ready considering the amount of work needed to be done. The place is clean and the staff is great. I highly recommend this place if you need body work.

The first time I came in they were very nice and I heard great things about them. The second time I called the man on the phone laughed at me when I asked a question and was incredibly disrespectful so I would love to give them my business but I no longer will.

Perfect paint match on my old 300zx

I had a wonderful experience at this shop their services are wonderful, all employees are great they go over beyond Thanks Carmen, for your wonderful work

Ended up taking way too long for the simplest repair that could take a real Autobody shop 2 days. He cost someone that I referred to their shop over $300 on a rental car because it took so long. Just because they were inadequate and couldnt handle a simple task.

I just picked up my Nissan-they went above and beyond- very polite and professional. Thank you for your great work!!!!!

Really treated me great. Car was left just like new.

Carmine and his crew are the best . all i had to do was say i was in an accident and they took care of the rest. my car looks like new again. thanks !!!!

My aunt, mother, and myself all get our cars repaired here. The company is fair, reasonable, more than willing to answer questions, and personable. When I go in, they ask about the family and the cars, hes earned my business time and time again! Thanks guys!Vehicles taken to Citi:Highlander2012 Corolla LE (Body / mechanical work, great job done)RAV4and eventually my new 2001 4runner.

Great work Carmen is the best

Fixed my car looking brand new. I highly recommend this place.

The shop is not a safe place for customers because of aggrasive behavior of Karmine one of the agents. I delivered my car on 14th of March to them, First they promised me to do the job less than a month they broke their promise second, They promised me to get me the car in next two weeks after the first unfulfilled promise and I went there for the second time to get my car and asked them that I need my car and why are you promissing when you cant make it and why you cut the car before the parts are available. A guy named Karmine out of sudden came and started to shout and yell at me and standed up and He was about to hit me. He used F words and I left the place for my safety.Conclusively, they are not treating customers with respect at all, besides, their unprofessional business.I dont recommend this place at all to anybody because first its a dangerous place for your safety and second you can not rely on their words.

Friendly and honest service. I got my car fixed up in no time and at a fraction of the cost others quoted to me.

Best place to bring your car ...

Does not live up to contractual agreements with person receiving auto repairs. Agreed to compensate person after taking over 35 days to repair auto. Medford-Citi Auto Body lied three times about compensation being in the mail. Not to be trusted.

Did a great job of repairing the front end damage .

Supportive and friendly

Pros.