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Concord Auto Repair Service
9862 Johnnycake Ridge Rd, Mentor, OH 44060, United States
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Concord Auto Repair Service

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Le
Review №1

Always good service and quickly done at a good price

Pa
Review №2

Corey and his crew are top notch!! My parents drove all the way from out west to get their car fixed up by him! Thank you again for all you have done for myself, my family, and my friends! I take all of my vehicles here!! Cant recommend them enough!!

Jo
Review №3

The best place to take your car. Theyve done everything from oil changes, new tires, breaks and more and I always know Im getting expert advice, working with experienced/knowledgeable staff and the fairest pricing. We will not take our cars anywhere else!.

Je
Review №4

Emergency issue with my work truck, and they were able to fix it fast. Very professional and knowledgeable. Highly recommend.

Pa
Review №5

Good service. Nice atmosphere.

Ta
Review №6

First time coming in under new Zappys auto care center, I been long time customer and so glad to see Ed back with the team. Place is updating in which it was lacking for years, with new owners making a big difference to continuing to be valuable customer..

Ma
Review №7

We have been a customer for 5 years. They have always done a great Job. Very honest people and have always been fair with us.

Bi
Review №8

Overall a very poor experience. Do yourself a favor and try one of the many other repair shops in the area.

Ry
Review №9

Great job great price!

tj
Review №10

My experience was great. I had a (1) tire, on a side by side none the less, that needed changed. Eric was the one that helped me. He made things easy and I was in and out the same day.

Pa
Review №11

Wonderful Service. While I was waiting I saw them save a man hundreds of dollars by rebuilding a part for him versus ordering a new one. They also provided stellar service when a friend was in town and needed a new transmission. I appreciate how they always go a bit extra to save a few dollars for their customers. They are now my mechanics for life.

Ch
Review №12

We were travelling long distance and broke down. These people went way beyond expectations to give us fast, courteous service and put us back on the road. I cant say enough good things about this garage or properly express my gratitude. They are the best!

Br
Review №13

Great service

Ma
Review №14

I cant believe there are any negative reviews about this place! My entire family has been taking their cars here for YEARS! Weve always been extremely satisfied! They have never tried to sell me something I didnt need! One of the things I like best about them is they are always willing to play show and tell and they take the time to answer all of my questions. Id never go anywhere else!

Le
Review №15

As always, personal service, exemplary work. Steve and his crew did their usual great job, on time, with a phone call to let me know that the work was done. They even followed up on the car I gave to my granddaughter a year ago. Concord Auto Repair Service understands service!

Pa
Review №16

Steve and his whole crew are amazing. They take the time to explain everything.

Mi
Review №17

This place is wonderful friendly staff and wonderful customer service I dont trust people under my hood but I will definitely let these guys work on my truck

Ni
Review №18

Every time I take my car to this shop, they find thousands of dollars worth of repairs to make.I drove my car in there for an oil change, when I brought it in, it was running fine. When I went to drive it off the lot (after the supposedly found yet another couple thousand dollars worth or work), it was shaking and rumbling, and they claim they did absolutely nothing to the car.Ive also had experiences where Steve will quote me 3-400 dollars lower than what they actually charged me.They will rip you off every time. DO NOT GIVE THESE PEOPLE YOUR MONEY!

Jo
Review №19

I have hand great service every time I have brought my car to Concord Auto Repair Service. The employees and owner are friendly and happy to help in any way they can. The work on my car was professionally done in a timely manner.

Jo
Review №20

The diagnostic fee was $124.... i just wanted new tires and had to pay that, i will never go back. Conrad’s is a absolute rip off.

Le
Review №21

Steve and his crew always do a terrific job for me, whether its by appointment or on emergency short notice. They keep my sixteen-year-old car purring.

An
Review №22

I went in to get an estimate on four new tires for my car, being a college student I told the guy I need a bottom line nothing special, he quoted me over $850 for 4 tires that ran $86 a piece, what is costing the extra $450?! I get the disposal, alignment, and labor but seriously? Went to the real Firestone and left $400 out the door. With alignment

Gr
Review №23

They were able to quickly service my fleet vehicle and get it back on the road.

Ka
Review №24

I went to these guys just for an estimate because I was pretty sure a tie rod was bad 3 months after I had it done, so I wanted a second opinion before I took it back to my mechanic. These a**holes told me I need 3 ball joints ($600 worth of work) as well as a new tie rod. Took it to my mechanic and he said I need no new ball joints at all!!!!! Also, they gave my friend a $600 quote for his muffler last week, charged him $1,100 for it, and now his muffler has fallen off again. Avoid these guys!!!! Big scammers!

El
Review №25

Learned from a mechanic who used to work there for years that they overcharge RIDICULOUS amounts, was just quoted $1800 for repairs on my vehicle (with no lights on the dash, mind you). Didnt mention to them that I had work done on it last week, lo and behold my quote includes brake work I just had done. When I brought up that the work was just done to Hanz the desk clerk, he didnt have an answer for me. Go figure. Then he asked me for $30 at the end of inspecting my vehicle when i was told to bring it in for a FREE inspection. Never go here. Overpriced, dishonest, and previous employees have advised against doing business with them.

Ke
Review №26

They were supposed to fix 3 lwake and my check engine light. Cost me way more than estimated and I had to take my car back 3 times, post repair, because it was still leaking.

Ly
Review №27

We were traveling from Missouri to Maine when our car broke down. The owner and his wife went above and beyond to get us back on the road.

Ma
Review №28

They lost my keys.

Information
6 Photos
28 Comments
3.5 Rating
  • Address:9862 Johnnycake Ridge Rd, Mentor, OH 44060, United States
  • Site:http://concordauto.net/
  • Phone:+1 440-352-9966
Categories
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Diagnostic center
  • Tire shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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