Great service from start to finish. Even when my warranty company did everything to not pay my claim Jimmy and the crew completed the work and gave me a great price. I highly recommend this location.
Jimmy was very helpful, and knowledgeable. He has great customer service skills. I highly recommend this place.
They took my money now they dont want a warranty they work dont take them your car or van. Their not professional with their work parts or business. Not a go to place. They got me for over 6 thousand dollars
This is by far the very best automotive repair shop I have ever been privileged to encounter. Their level of prompt, professional, courteous, and efficient care for my automobile was unsurpassed. I cannot say enough good things about them. Eddie, the first person I encountered at the front desk was highly respectful about my concerns and treated me with the utmost professionalism. His on the spot efficiency made me feel at ease about what needed to be done in resolving my transmission problems. I highly recommend this particular Aamco Transmission specialist shop and promise you wont be disappointed.
I purchased a used vehicle that had the transmission rebuilt at another AAMCO location over 5.5 hours from me. When I had issues I brought the car to this location and they made sure to help me with transferring the warranty. The technicians are extremely knowledgeable and took the time to explain what was going on with the car. The manager Jimmy has always been friendly and goes out of his way to help you. Even after the repair, they have taken time out of their day multiple times to recheck my car and make sure everything is running correctly. I cant recommend enough!!
Had my van looked at! After couple hours, found out that it was not transmission but something else. Great explanation!! The tech was great in explaining Step by step procedure.Efficient!Great friendly customer service! Recommended!
I had transmission problems and took my car here and is very pleased with Eddie and how informative he is. They are still working on rebuilding my transmission and I have not received my car back yet but I am am very confident that I will not have any concerns with the service that is being provided.. Very friendly, nice and clean environment. Eddie at the front desk explained and made me feel at ease with the whole process. I will be taking my car to them for any repairs needed in the future and will recommend AAMCO to anyone needing repairs to their vehicles!
All the workers here are outstanding! They are very professional and friendly, they get what you need done in a very timely manner, and the prices are the best in the region. You definitely get your moneys worth every visit, and then some!! I had a bumper that was duct taped up, and I believe George was his name, went ahead and fixed it for me! The new manager Eddy is a great guy who cares about his customers. I will continue to recommend AAMCO to everyone I know!
I needed engine light fixed within a week for upcoming emissions test to renew plates, googled and found AAMCO in Merrillville. Manager Jimmy was very helpful and professional. He actually shows you the problem, knowledgeable in his work and shows determination in getting the job done right. I had the problem fixed right before my expiration and was able to get renewal done on time. They also help with various finance options. Highly recommend!! 😊
Tyler and Jimmy were very informative and helpful! As a young woman I felt I could trust their opinions and suggestions. Everyone had fantastic customer service! Would recommend!
From the moment I spoke to Tyler on the phone he was very professional and helpful. Some car shops try to take advantage of you but he was clear on what they could and couldn’t do to my car and was also willing to point me in the right direction for other work that I needed. I high recommend Aamcco for car services!!!!!!
So the guys I dealt with were very professional and nice. That being said, neither of the two problems I had were solved after whatever repairs were made. The oil leak came back third day after picking it up and the rough idol is still present. So even though I wouldnt go as far as to claim negligence its still just over $700 in problems not diagnosed or solved that I can see.
Honest place to deal with. Jimmy is the Best!!
A friends car stopped and we began looking for a repair shop. I called AAMCO and Im so happy I did! Roy, the manager, was very courteous and supportive on the phone. We had the car towed to AAMCO to be checked; Roy greeted us with a smile and they quickly began diagnosing the problems with the car. When done, he explained everything in detail and gave us time to process the info prior to making a decision. We got online and checked other repair shops quotes for the work, and found AAMCO was giving us a really great deal! We had the engine replaced in just 4 days, getting my friend back on the road. Roy and the staff were professional and treated us with the utmost respect and kindness. I HIGHLY recommend AAMCO!!
I had some repair work completed at this location. The manager, Eddie was extremely friendly, helpful, and patient. George worked on my car and he explained and showed me all of his concerns. He did not ever make me feel like my questions were dumb. I honestly feel like they were reasonable in price and provided me with options to base my decisions on.
They took my car and looked at it right away. I was a walk in, not even close to the area. The guys were very nice and respective. They explained and showed me the problem. Went into detail about what exactly was wrong and how they went about it. Made sure they got my approval on anything they have done. By far the best AAMCO I’ve been too. I would definitely recommend.
Great service and great staff
A week and a half agoI had two cars that needed a transmission swap. Roy, the Manager of the place, laid out the options gave us no pressure and made the whole process that much easier. Not to mention he went above and beyond his duty. The whole environment is welcoming including the technicians in the back. The place is clean and organized. Give AAMCO a try if you’re looking for a reasonable price, professionalism and a great impression that will leave you feeling a sense of security then don’t hesitate, give them a call.
I am so thankful for the manager Roy and all of the mechanics that worked hard and promptly on my car!! What a great crew and team here in Merrillville! Roy and his team made what was a difficult and hard experience, delightful and easy! They have the best prices around, trust me I know because I had to call over 5 local transmission shops and their prices where RIDICULOUS!!!Thank you Roy! ❤️🥰🎉🌈 although I don’t wish to come back because of a transmission, I do delight in seeing you again and will always tell people my testimony about you and how you and your team took care of me!Ashley ❤️
Professional, friendly and honest.Stayed with in the quote they gave me.Very pleased. Thank you, Jimmy.
I would like to thank Eddie and Louis for their professionalism and thorough explanations of my issues with my vehicle. After calling several locations and no answer I was grateful that he did call back and actually schedule me and got me in and out the same day. If I have any other issues youll be my first stop thanks again.
Free estimate, very friendly staff and a good deal on my vehicle. It’s hard to find a good mechanic but this place is the place to go. I’ll definitely come back
Recently had a rattle, rattle, thunder clatter boom boom boom happening to my car. Took it to a known car repair shop and was quoted an ungodly amount for the fix. After a morning of price comparisons I settled on Aamco. When I arrived Roy made me feel very comfortable and at ease sitting me down with a TV remote while the mechanics narrowed down the problem. A short time later Roy explained the problem in detail and gave me a price and service estimate.I appreciated the courtesy of the entire staff and would recommend this business to anyone in search of a great repair shop. They even made it my one spot stop by adjusting my tire pressure and replacing my windshield wipers. GREAT EXPERIENCE ALL AROUND!
Great service!
If you are in need of auto repairs or maintenance look no more! They have completely revamped this place, the new manager is awesome, the mechanics are top notch! I can’t say how much it means to have my sister come home with a smile from having her car serviced at Aamco. The diagnosis was spot on, the repairs were performed at a much lower cost than other shops we contacted. They even went a step further and performed a total car inspection at no charge. Thank you Aamco, you have earned our trust and business for all future automotive needs.
Were from Gatlings Funeral Home and we needed some work done to one of our hearses immediately. We were recommended to this facility from Chicago Halsted location of the work needed to be done was an extensive transmission rebuild and some new wiring. They were accurate in their analysis and very professional and the establishment is clean. The staff very friendly and courteous. This is the place we highly recommend for service of quality. Great work, were happy.
Requested manual trans rebuild and new clutch. After agreeing to invoice, they called back saying its $400 more. Said it was due to covid shipping increase. Later said the cost change was because the trans is a remanufactured one. So they ordered the wrong part and increased the cost due to their error. I hand to haggle to lower the price. Oh and Corporate has no power since each location is independently owned. Additionally, they did not properly re-secure the center console, left dirt on floors and greasy hand marks on the windshield. I bet they didnt sanitize it either. Plus had the car for 26 days.
Eddie & his associates are very knowledgeable, professional, & honest. They stand behind their work 100%.
Had my second service done here today. About 9 months ago they performed a trans fluid drain/fill in my Nissan Versa and today they replaced a serpentine belt on my 2012 Rogue. The man at the desk is very nice and does a really nice job of keeping the lines of communication open about whats happening with your car during the service. The mechanics I chatted with all seem extremely knowledgeable and treat your car as if it was their own. Im a recently retired police officer and skeptical by nature, but if Im reading this crew of men accurately, they are very reliable AND trustworthy. Aside from those attrubutes, the prices for their services are very good! If youre looking for an all-around great repair shop, they deserve your business.
Jimmy was great. Also kept me in the loop, and was very professional.
Would highly recommend! Although they experienced a problem with one of their suppliers while I was being serviced, the service staff kept me informed of what was going on and was very pleasant. Very great business!!!
My daughter got her rebuilt transmission put in at the AAMCO in Ohio. Five days later she had issues with it overheating on the way to WI. Took it to the AAMCO in Waukegan, IL n they only cleared the sensors without doing anything else. No more issues until 2 weeks later were on our way back to Ohio n the transmission starts overheating AGAIN! Luckily we were about 10 miles from the AAMCO in Merrillville. Spent 7 hrs here but they found n fixed the issue along with explaining everything before they touched the car & every step of the way during the time we were here. The guys were very polite, friendly, & attentive. Well be bringing the car back here for any more transmission problems. Were willing to drive 1 1/2 hrs from home to leave the car in good hands. Thanks guys!
Had our transmission replaced in our Mercedes. They worked quickly and answered every question we had. Smiling faces and so polite.
I went in for a fluid exchange on my cvt transmission for my altima they were quick and efficient and took care of a tire issue that I had for a year in which am grateful. The shop is in a strip mall next to u-haul and And next door to Avis Eddie is at the desk was quick to answer my questions and get me in. Luis worked on my car and talked to me about the prior problem I had both were very helpful.
The customer service was excellent and they were honest...I highly recommend them...
The manager is super helpful! I will definitely be back.
Great place, very professional, the techs are very knowledgeable, the manager there Roy is amazing really knows what he is doing and makes you feel comfortable and talks you through everything
Fast, friendly service! Thank you Tyler and Jimmie!
Gives various options to choose from for your automotive service. Does transmission rebuilds or replacements and offers details on what parts or pieces are being replaced. They offer many different options of warrenties on their work. While they may take a second glace to find, they are deffinitly an option for indepth inspections or for getting a second opinion from different auto shops.
Jimmy and his technicians did an excellent job serving my 2015 GMC Terrain. I brought my vehicle in with what I thought was a transmission problem and I was excited to hear it was something much easier (and less expensive) to fix. Jimmy did a great job explaining the repairs to me and what needed to be done. Thank you AAMCO of Merrillville and Jose for such excellent service to y vehicle
Eddie was very friendly and professional! They did a great job!
Very good overall experience here. Would recommend.
Happy with the job done... And reasonable pricing..
I was satisfied with. The overall service i recieve fro aamco!
Great customer service. Very professional and helpful.
Great work at reasonable prices
Had a great experience and fast results. Thanks AAMCO 🗣
Came by here to have them look at my transmission. Place looks terrible. All the businesses in this strip mall are closed. Place looks deserted. Don’t feel comfortable dropping my car off here.
Very happy with my experience there, the manager was very helpful.
Only one there. No waiting
They have good prices and nationwide warranty
They r very professional clean and on time.
ALWAYSEXCELLENT Customer Service!!!
Good service and professional
When talking to them over the phone they was very polite