Travel a lot for work. Normally work on my own vehicle but been a bit busy and you know the rest. Notice a seized caliper before hitting Chicago. These guys fit me in with an already crazy schedule. Awesome work. Great guys.
My brakes failed last night. I nursed the car home & called the Merrillville USA Muffler & Brakes this morning. The squeezed me in for service & had my car repaired by noon. Service was courteous and professional. Price was very reasonable. I highly recommend this place for all of your vehicle needs!
Great service honest and respectful and get the job done ..Both of my cars had not had heat working one for a short time the other a couple years now another mechanic could not figure the problem with it .I took it to the shop and wow they found out the problem happy customer we got heat in the car 😃
Service is fast and great as always !!
Would like to speak to the owner of the store about my experience. Not Paul the counter guy.
The service! Fair pricing! Everything was done in the spirit of excellence! I came in late on one of our hottest days because my a/c had completely gone out. It was too late for them to service that day, so they drove me home. The next morning when they called, I asked if they could come and pick me up. They did, and picked me up in my own car so I could feel how great the air conditioning was working. It was even better than before! This is why USA Mufflers is my only go to place to work on my car!! Shout out to Ted and Brian! - William Bryan Thomas
Knowledgeable staff, very courteous and helpful. Also had a lower estimate than everyone else, and came in below that too. I hsve already started recommending. Thanks.
Very good people and do good work on my car.
I took my truck here and paid about $750 for NOTHING. Truck still cuts off, got it back radio doesn’t work, heat doesn’t work on one side of the truck ! I feel scammed and highly upset!!!
These guys are the most honest and helpfulMechanics I have ever dealt with.Numerous times I have brought my vehicles to thisshop and they have successfully diagnosed andfixedthe problem. Only shop I would send my wife orMother to if I couldn’t take their vehicles in myself.Give these guys your business and they will give youRespect, trust, and great customer service.Get your car serviced with confidence here
I will only take my car To USA MUFFLER . I trust them and theyve never let me down.
They stand behind their work.
My vehicle(2015 Ford Explorer) needed a tune upTheyre good ppl however, my vehicle shakes more than ever. They said it heeded motor mounts. I dont think so.
Very nice shop. Second time there. Very nice people
These guys are amazing. Truly! I went to the Nissan dealership to get a quote for my brakes and struts, and I regret it. They quoted me DOUBLE what I ended up paying at the USA Muffler and Brakes. Walking in as a single lady into a car shop, you expect they will kind of write you off. The men were very kind, even showing me exactly what was wrong on my car. They explained the mechanism of why my brakes and struts were breaking down, what else it was doing to my car, etc and didnt act like I was dumb. The service is great and they truly give you the best price in the Region for car repairs.
This is a team of honest professionals!!! I was there for an hour and seen t we o people over okay and thank Paul for all the help that he does!! One guy gave him an extra 70$ to go out to eat with his family with! This place is honest and really helpful. Im an educated mechanic and they represent the right way!! Im not an Mechanic and they do what I cant for less then anyone else!!!!
Paul was nothing short of amazing. I seen him give a young lady a break on getting a tire change out and wanted to make sure that doesnt get unnoticed, its nice to see that type of gesture. I brought 4 new tires and brake pads to them and they got me out within an hour. Will definitely do business again.
Staff is very HONEST, helpful and professional! I took my suv to them because of increasing noise, they found a minor leak causing the problem, pointed it out to me and fixed it free of charge. They are a rare find a pleasant surprise in today’s market place !!!!!!Mike Stavitzke
The muffler shop on Route 30 & Taft Road hook me up really nice
Paul was professional and honest. I brought my 2010 Mercedes Benz E350 4matic in for a tune up and cylinder misfire due to check engine light on. He called right away to get Mercedes Benz parts to ensure superior quality and was able to perform my tune up in less than 2 hours. My car is running like new again. Great customer service. I would recommend this business.
Moved here a year ago and needed a local mechanic I could trust and depend on. I walked in and said just that. Met owner, super nice and down to earth guy. Been there several times since and always good price and great work done in a very timely manner.
Great service and price. Steve was extremely helpful
We moved to Indiana a year ago and are very satisfied with the work Paul and his mechanics have provided. I am a backyard garage mechanic for over 30yrs and decided Im done crawling around fixing vehicles, so Im really glad I found the honesty and trust in Pauls shop.
Excellent service, fair pricing and professional, quality work!!I had a great first experience at USA Muffler & Brakes in Merrillville. I didnt have a go-to spot for car maintenance, and have been hoping to find one.I needed to get my brakes and rotors changed, and they were able to get us in right away when I called on a Saturday afternoon. They took the tires off and looked around before giving us a quote. At first I had sticker shock, but the service man explained and broke down all the components of the pricing, including the warranties on the parts. He was very transparent and patient and advised that I can call or come in any time if I had any concerns.Its been over a month since my car was serviced and my boyfriend and I can tell they did an exceptional, quality job. So far I can say that I will loyally be having my car serviced at USA Muffler & Brakes.
Exceptional customer service and the quickest shop in the region.
Extremely helpful, courteous & only does what is needed. I literally went to 8 other places, including other USA Muffler shops, was quoted prices from $250 all the way up to $475 (Car-X was most expensive) for catalytic converter. I paid less than $200 at USA Muffler on Taft & 30 in Merrillville. This is the best & most honest place Ive ever been to get my vehicles worked on!!!
My husband and I have had work done here on occasion and its always been done well. Today, I was on lunch break and had to deal with an exhaust bracket that came loose. Asked if they could repair it on my limited time. Had me in and out within minutes and the price was very reasonable! Need some maintenance done very soon so I will be back here again! Thanks guys!
Great staff and exceptional work...highly reccomend!!
These guys are super, especially Paul the counter guy very friendly and knowledgeable. I ordered a Magnaflow cat-back exhaust for my 07 Solstice and they did it in no time. Even put a new battery while I was there (it was the original!)Great friendly service.
A friend of mine had some work done she was very happy with their service
Great place to take your vehicle, I will be going back. Friendly staff and very fast service combined with affordable pricing!
Consistently provides my family and I with top notch service at very reasonable prices. The staffs knowledge and customer service are second to none, rest assured you will have a great experience each and every visit.
They are the best in this area and everyone should have that good of service but it is very hard to find so if your from this area that is the place to go
Got me out of a big time rut.
I had a great experience at USA Muffler. They did quick quality work and Im very pleased!
Ive been here a few time to get my car fixed for varies things and they always treat me with respect, the work is top notch and I have never had any issues with the repair or the people that work there, I always recommend this place to my friends and family
Guys here are quick, know what their doing, and dont really b.s. you. Very helpful in getting my car there too.
This place was very helpful. I came in with an unexplained knocking noise on the front end. They put the truck on the lift and did a visual inspection and found axle grease all over the place. So I decided to replace an axle shaft another day. He didnt charge me look at it and at that point didnt have a guarantee that if be back. When I called to schedule it I said Id have to wait until the next week since thats when i could get a ride to leave it. He offered to take me to work and pick me up when it was done. I ended up only needed to be picked up when it was done but was true to his word and one of the shop guys came and picked me up. I ended up having replace a wheel bearing while he had it up and brought him one I got at a parts store and he only charged me half hr labor. I feel like these guys were fair priced, did it quickly and went a little beyond to help me out. I wohld reccomend.
Excellent service, prices, and seem to be very honest and fair. Wonderful mechanics with sense of humors!
All the guys there have hearts of gold! Excellent business with honest, hardworking men!
They always find something else. Never paid what quoted. Ever. been going there decades. Work is descent.
They did all types of work from engine to trans simple exhaust major exhaust in the simple things like spark plugs and tune-ups
These guys were very professional and changed my oil at a very quick pace not to mention the prices are very affordable....Thanks Guys,Ms.J.James
Great Service, at a very fair price! Will be back for any other future repairs.
Very satisfied with the service! Thanks guys!
Great service
Great service/Repair done promptly.
Paul got me in and out! Great service!
GREAT FRIENDLY SERVICE AND THEY FUX YOUR CAR RIGHT JUST HATE THE SMOKING
Family owned business that provides great service and pricing!
Good Service, Quality A+
Did the required repairs and asked me not to wait so long to come in.
Good Deal they give us
Great job $$$$$very good clean work
Worst customer service! Very rude
Real good service
Expensive but good
Does work on all my cars
Ask for Paul, he is awesome!
Excellent as usual!
Excellent service and staff!
Excellent service !
Teddy help me out with my brake problem and charged me far less.than the competition wanted Im taking All my cars there from now on
Great place
Ok
Not good
Nice