We bought a house from Clayton 5 years ago and Sharon there was amazing. She’s one of the nicest ladies around and answered every question no matter how silly. She made the buying experience easy and enjoyable. Fast Forward to this month where we are selling the house we purchased from her and she’s still available and just as helpful with questions and forms we need to sell. They don’t make em like Sharon anymore. Thanks for all you do!!!

My family and I want to thank Sharon Salisbury and the entire team at Clayton Homes of Mesa. Sharon is a true professional and her knowledge, expertise and guidance through all phases of the home buying process made our experience a great one. She was always available to us to answer any questions and explained everything in a clear and simple way. We absolutely love our new home and sincerely thank you Sharon for all your help. If you find yourself in the market for a new, affordable, comfortable home for your family go talk to Sharon at Clayton Homes of Mesa. Shes the best!

I walked in and the man with all the tattoos on his arms was so rude. I just had a few questions and before I got them asked he wanted to know if I was pre-approved and what price range I was thinking. After my 2 answers he flipped a switch and I was no longer good enough to even be there. I was shocked by this because I had heard good things about this place. I will now tell anyone I meet about this experience.

It was great to come in and have someone explain the process to us and show us a few units. We were helped by Chris A and he did a great job!

Sharon was a great helper and great choices through long wait for units!

They have great designers and designs but customer service is terrible and non existent. I wanted to verify which floorplan to get and worked around my daughters schedule to go see them in person. We saw them prior to Covid and thought we would get one of their homes.My daughter is a big factor in my selection. We went three times post quarantine and they turned us away each time. We were masked up for Covid days and they were empty but insisted we only come in only on an appointment basis.They said to come back another time. We couldnt do that so we went to Champion and had a wonderful experience every time we went. We went there about 3 times as well just to verify.We put cash down and have started the process with Champion. I figured if Clayton Mesa was that difficult to deal with at the beginning then didnt want to imagine what they would be like through the set-up process. We dont need the headache. We are excited about our new, upcoming home.

Did not have a good experience. He did not ask my name. He showed me units but didnt walk around and explain anything about them. I was there to buy my forever home and I found the one I wanted. I explained that to him but I dont think he was taking me serious. A little did he know I have over half the money to pay for that home sitting in the bank. He then proceeded to give me papers for their steps but stops any process of a sale. Kind of shooed meof their office with my children. Very disappointed because we really like the model we found. However I found out I can order it from their plant in Florida anyway. I explained my situation to their plant manager and theyre willing to help me out in any way.

I just purchased in 2 bedroom, 1 bath single wide from here. Stacy Moss, and John Olson the manger were awesome! The process was simple, no sales pressuring at all and it was quick. I would highly recommend anyone looking at a manufactured home to look here first!

Appointment only. Won’t even make an exception after driving from out of town. Guess it’s Cavco Durango again. Better quality. Thought I’d give a look at Clayton. But I guess not. Lol

Worst customer service experience ever over the phone would not recommend clayton homes customer service is key...

Drove all the way out to Mesa from Peoria only to be turned away by a Chris Andersen because of an appointment only sign that they decided to post as you arrive instead of on the internet where people might see before going. He did ask if I wanted to make an appt after I told him we drove from Peoria. WILL DEFINITELY BE PURCHASING WITH CHAMPION INSTEAD. VERY DISAPPOINTING CUSTOMER SERVICE

We drove an hour and half to look. Were unaware we needed an appointment. I spoke with someone last week and nothing was mentioned. We definitely will purchase else where. Way to turn away cash customers.

This is our second home purchase through Clayton homes. We worked with Ricardo who was awesome. He made sure to keep us up to date with the whole process. When we did the walkthrough he made sure to make it feel like we were at home when we did the final process

Hi my name is John salmon. It has been my pleasure to visit Clayton Homes in Mesa Arizona. I enjoyed meeting with Chris Anderson and his manager Wall-E. I find them both to be very knowledgeable of the Clayton products. The Clayton products are well-designed and built. The amenities that they offer are very stylish and up-to-date for a new home. A person should be comfortable doing business with this local organization. Best regards to the entire staff of Clayton Homes Mesa Arizona.

I spoke today with Sharon about the steps it would take to buy a home. She was very helpful in giving me all of the information required and she answered EVERY single question I had. She gave us a tour through a few houses and was very helpful to the process.

This is my second home purchase.. amazing customer service both times.. first one was with the manager Wally he made it happen.. our second purcahse was with Ricardo.. Always there to lend and ear to answer any questions.... i highly recommend Ricardo at Clayton Homes of Mesa.....

Sharon is awesome to work with!! Not your typical pushy sales person at all! Very friendly, very informative, and has the buyers best Interest as first priority!! I would highly recommend!!

Chris Andersen has been a great guy to work with. He knows his stuff and genuinely wants to help you. I can’t say enough good things about his customer service. I highly recommend working with him on buying a Clayton home!

Buyer beware!. You are told one thing and they do another. We just wish they would have been upfront and honest rather than stringing us along. Even the mortgage people that they are in cahoots with!Preapproved for one amount and Clayton comes in extremely higher. After reading other reviews about their sale practices, I guess we can count ourselves lucky that we didnt end up buying. Couldnt even be bothered to email us back about getting our $1,000 escrow deposit back. I had to call the title company to find out what was going on. Andianna at security title didnt even know what was going on. Then we were told she had to get release from Clayton. Supposedly our check is in the mail. Where have I heard that before!! So very sorry we wasted our time. By the way, the excuse we got was the covid virus, that is why their selling practices changed. That was the icing on the cake!!

We visited Clayton homes today as first time buyers: they were so helpful and put our minds at ease. I have all the confidence in the world the process is going to be easy and I’m going to be happy with my new home. Can’t wait!

Ricardo was very helpful with our purchase of our breeze 2 home. We had some challenges with our credit and he was there to walk us through the process. All in all a great experience to work with Clayton homes.

I went to Clayton Homes in Mesa today to explore the option of a manufactured home. Ricardo, the consultant I worked with, was great! He took the time to explain the current options available, gave me budget and planning numbers, and gave me a tour of one of their homes. Even though I am not in the market at the moment, he took all of the time required to answer my questions. There was no pressure at all. If we decide to pursue a manufactured home, Clayton Homes will be our first stop.

Thanks so much too Ricardo!!! He answered all the questions we asked. Showed us some amazing homes. Thank so much!

Chris was awesome and he gave a lot of great information. Highly recommend this

Regrets for buying a Clayton home in Mesa. It has taken several months to complete, 8 months when promised 5-8 weeks. I have found the staff to be dishonest (Chris Anderson). Let me start with my upgraded insulation of R50. I checked mine and found only 8 inches (it should have been14.5). They did come out and put about 75 bags in but covered up access prior to me being able to check after I had asked for verification.I was to have a trace celling and the factory forgot it. There was no way to fix at this point. I was to be compensated at closing but now they have forgotten all about it (Chris Anderson).There were items that were obviously left off our home that we told them about in February that were not fixed until August. We have numerous items that have not been fixed as of yet.At one point after we had paid for everything in cash (over $300,000), they had the nerve to call my wife and say they forgot an additional $9,000 in labor; but, they would be happy to split the costs with us ( we did not pay).I could go on and on. Communication with them are poor at best. They were always there to take my call although.Best advise from me.....GET EVERYTHING IN WRITTING. Better yet go with a reputable company.I guess thats what lawyers are for.

This location of Clayton Homes does a great job for their clients. Mike and Waleed helped me through the purchase of my new home, and their service was amazing. They were there every step of the way for any questions or concerns I had, and at the end of the day their product is incredible as well. Very well built. I highly recommend this Clayton Homes center!

I have been working with Sharon Salisbury on purchasing my first home. She had made the experience so easy and painless. I am very grateful for her expertise and experience!

We are first time home buyers- Mike from Clayton homes was extremely helpful and friendly! He answered questions and showed us around- Very professional and pleasant!

Wow, I have just finished the worst experience in my life while trying to work with Clayton. Chris Anderson gladly took my money and that was the last of hearing from him. 6 weeks after when I inquire about my project he simply says it was thrown on the bottom of their list and it would be another week or SO. I asked to get help from their manager and I was refused and told he doesnt work with customers. Those of you trying to buy a home would understand why this lack of care or communication with their customers is a problem. Thank goodness we cancelled our contract, the thought of continuing to work with this group nauseates me.

Very friendly staff. Chris was very helpful and knowledgeable. The decorators did a fantastic job with all the trailer interior designs.

We were just looking around and starting to get some ideas. Mike was extremely helpful.

Sharron was very helpful and gave me the knowledge of everything I need to know in order to buy a home!! Great customer service

I was a general license contractor for 20 years I did kitchens and bathrooms. I was also a home inspector for six years. I cannot believe the lack of quality in the manufacturer of these homes

I’ve looked at a lot of first homes for my wife and I to purchase. And these homes seem to be one of the best bangs for your buck! Very friendly staff and knowledgeable. Highly recommend working with them!

When we first looked into a Clayton Home we had pretty good expectations. We had read most wonderful reviews, so we’re hoping to have an overall good experience as well.I’m sorry to say that the experience has been terrible. The staff at the office were nice enough but it ends there. There’s no one overseeing the contractors to make sure things are getting done when they claim they’re going to be done and no one checking the quality of the work. We realized halfway into it that the people who do the sales in the office are also managing the whole building process of all the homes they sale. So they’re full time sales and full time project manager of the building process. This a a big part of the problem, especially when no one covers for them when they’re on vacation or out of the office. My husband had to literally babysit the entire process the last three months because it just wasn’t a priority to anyone to get it done when it was suppose to be done. Even then our closing date had to be pushed back twice. If it hadn’t of been for my husband, we wouldn’t have closed when we did and our locked in rate would have expired, costing us $500 to extend it. Doesn’t sound like much except we had already been told after the fact that running electric to the house was going to cost us $11,000 more than they listed on our contract! This because they failed to schedule with the electric company when needed to have it done by them. I could go on and on, but it would just take too long. I will say this, after almost four weeks in our new home we are still living with an overwhelming stench that started about a week after we moved in. It smells like something died and is rotting somewhere at one end of the house. We’ve tried asking them to come out and take care of it, but as usual, we have to wait for them to get around to it. It’s been two weeks since we told them and the stench just gets stronger. I can hardly stand being in the house now, it’s so bad. At what point do we call someone ourselves and send Clayton the bill? We already had to replace the front door knob because after struggling to turn the knob the first two days we were in the house, it came off in our hands! Just the knob itself. Couldn’t hardly get the door open after that without it just coming off. Again, I could go on; but I think this is enough. I really wanted to be one of the many others that had a wonderful experience, but it just wasn’t the case for us. To say it has been one of the most infuriatingly frustrating experiences would be putting it mildly. They literally just don’t care. My husband has a full time job and he had to add another one just by having to manage their process for them the last two months. I just want them to get out here and fix this house, get rid of whatever is rotting in who knows where and make everything right, so we can be done with ever having to deal with them again.Sincerely,Disappointed in AZ

Great group of people down there. Always willing to go the extra mile to help you through the process. Would be willing to do business again with Mike or Wally anytime!

It has been the most frustrating experience working with this company. They sell you on this amazing customer service but it seems that once they get your money they stop caring. I have had warranty issues and now that I only have 2 months left I feel like they are dragging their feet on every issue! I have had no hot water heater for almost a week and a half even though I was told it was an “emergency” since it was leaking. It took me sending an email to some higher up people to even get a call with a status. Biggest regret was working with this company. I would not recommend them to ANYONE.

I came in with my parents and was received by a welcoming staff! We will be purchasing soon! I was impressed with the variety of styles of home. The staff was accommodating to my needs!!

Not happy with my experience. At first, it sounded really awesome. They sounded very honest, and very sincere. I was told they could have a Home competed in 8 weeks. We started the process in May. We were told after the MLD was completed in July, that it would take 8 weeks. House was delivered by September 29. They said 30-45 days after home is delivered we would close. 30-45 days later, no emails no phone calls. So I call them, once again. They push it back another month. Don’t hear anything again for a little while, then I get a call saying they ‘accidentally started a stem wall’, I was suppose to have skirting done. They said they would give me the stem wall for 4K instead of 9K when what they really meant was that they needed 4K more to do the stem wall that they started on by ‘accident’. Here’s the flip side to the stem wall- earlier in the process I asked how much to ground set it, and it would have costed another 6k, and then they wanted to charge me for another appraisal, so I went ahead and said never mind let’s just do the skirting. WEELL guess what, they still got my money, without a ground set home. 🙄 so grateful for the stem wall, only wish they would have ‘accidentally’ ground set it too.So let’s go back to picking out colors for the home- my mom went in there with me and wanted to upgrade the carpet, they told us there was no need because the carpet padding is already upgraded.. well guess what AGAIN, my carpet doesn’t look upgraded at all and the pad is cheap padding.So let’s get to my closing date.. WAIT they still don’t have one. I was suppose to close today, well, I call them asking and they tell me now it won’t be until Monday because pinal county told them yesterday that they can’t do their inspection until Monday. Why Didn’t they tell me yesterday when they found out? Why did I hear about that the day that I’m suppose to close?So here we are, already paid for a uhaul, already packed everything but the bed, no extra clothes, no food, and mind you I have a 2 and half year old.Every form they’ve asked for, I’ve given right away, I’ve done everything I can to help them move a long in the process so they’re not waiting on me, and here I am waiting for 6 months now for my home to be completed.They’re extremely wishy washy, they can never give you an answer, they don’t call you back, they don’t even email you back unless youhassle them, and they do everything they can to make the price of you home go up as much as you can get a loan for.

Mike and the whole front office was extremely generous and helpful. Mike was able to answer all questions and guide us through how the process goes.

Chris at Clayton homes helped me understand the process and walked me through each step of the way with patience!

My husband and I were greeted by Chris at Clayton Homes, who gave us a very in depth tour of each of the homes on the property. Chris was very knowledgeable and knew the fine details of each home. We were very impressed with the level of professionalism of Chris and Clayton Homes.

Chris was very helpful answered all questions we had. Very knowledgeable.

Chris was awesome and made the process enjoyable and less stressful

Ricardo Orozco was awesome explain everything to me an was very very helpful. Thank you so much Ricardo

Beautiful homes helpful ppl great information about getting into your own home love how nice they were

Best in the business. The home buying process with Mike was seamless and perfect. My home is beautiful! Thanks!

My rep gave me the time, respect & attentiveness I was looking for. I had shopped another large competitor prior to walking into this Clayton office in Mesa and frankly was discouraged I was ever going to find the home that made me happy. Luckily I took a random chance by walking into Clayton Mesa & met Michael Lavoi. That changed everything! The entire home purchasing process was handled in an excellent professional manner. I love my home & would highly recommend going to thus office 1st if shopping for a home.Thank you

I have had great experiences with the team at the Mesa Clayton Homes office. I have now purchased more than 5 homes from them, and each time they are eager to assist with everything involved, from getting the home setup properly to quality control with the home once it is placed and following up after we have closed. Can’t recommend them enough, it’s rare to find a group of honest, easy to work with salespeople. Ask for Mike or Waleed, and you won’t regret it!Nic

Clayton homes has nice houses and Ricardo Ozrozco showed me all the houses

Ricardo was very helpful on our purchase of our home and love the the service and care thank you

Went to buy a home picked out our home and then was left to find the land to purchase for my home on my own within my price range it was very difficult to do next to Impossible. They did not disclose how much it was going to cost to put Power on the land or to drill a well and by the time we had it all figured out the loan that we would have taken out for the house would not have been enough to get the house that I wanted instead I would have had to downgrade to something I did not want and they knew this all along. Getting help from our salesman was like pulling teeth. Totally ruined the buying experience for me and I definitely will not recommend them.

Sharon Salisbury was our sales lady. We were 2 years selling our previous home and buying our property, before we could order our home from Clayton. We peiodically would stop by Clayton Homes Mesa, to see what was new. Sharon knew us by name and treated us like family. All the other sales people who we spoke with, if Sharon was not available were all helpful and very friendly as well. Were still text off and on, even though weve been on our home for 6 months now. Great team!!

We were referred here by family. Everything with Clayton Homes Mesa was great! The home delivered from the factory on time and then the problems started. Our closing dated was pushed out by more than 2 months and now here we are in our home 5 months later and we still have unfinished issues in our home. Waleed and his staff give the excuse that they are doing so well and selling so many homes that they cannot keep up, yet they have ONE man to do the follow up repairs and warranty work. This has been a horrible buying experience!!! When we first took possession of the home I asked Waleed to come and see our home and the many problems in it. I have bought several new construction homes and this was mind blowing to me. He told me he wold be happy to, but he was too busy to schedule a visit. Waleed looked me in the eyes and told me that he considered my family member a friend of his. Some friend right!

Sharon Salisbury did an excellent job of showing us Clayton Homes. A+ for sure.

I visited Clayton and I did not have the experience that Richard received. I was not in the market for a home right at this moment, but wanted to view options and get an idea of what is out there.After viewing only one home, the man had asked when are we thinking of buying. After hearing our response, he said they generally only show 1 home UNLESS youre looking to purchase soon. I can understand that he possibly thinks we are wasting his time, but having purchased a home from that lot under a different company, I could say we werent.After the cold response we recieved, we felt horrible and probably thought it wasnt a good idea. We went down the street to view and we felt valued and when we do decide its time to purchase, we will not return here.This type of salesmanship is horrible. I really hope Dan will receive a better idea on how to treat customers and receive a training on customer service. It really puts a negative effect on a customer returning.

Ricardo was an excellent in answering any questions we had.

The staff is super friendly and easy to work with! I highly recommend shopping here!!

Ive been in my Clayton home for five years now, and its pretty crappy. Very dark inside. Doesnt hold up to normal wear and tear. The cheapos didnt even provide an ice maker in the refrigerator, and when they asked me if there was anything else I would have liked, and I mentioned the ice maker, I got a snotty, Use ice cube trays in response. Were it not for the fact that I was in desperate straits for housing at the time, I would never have gone with the house I got from them.

First, we wanted a particular model and they kept telling us they couldnt find land in our price range, but I kept finding land and they never really followed through. We finally settled on a different model already established on land and told it was like a model they had on their lot, a 4 bed 2 bath. They would not let us see the home at all until we closed. We asked several times to see it but they wouldnt let us. We finally signed papers and did the Walk thru. It then was missing a bedroom just big open space. We fought like heck to get our house the way it was, and they finally did a room (had to be done twice). It was so hard to like our home because of this. 6 months later we are still trying to get items fixed that we found in the initial Walk thru and keep getting the run around. We have been in constant communication with them and we still cant get 2 major things fixed. Its been nothing but issues with Clayton Homes.

I use to live in a single wide but there was not like Clayton Homes. Chris has been extremely helpful in meeting all my needs!

Service 10/10Helpful10/10Friendly 10/10Overall I was really impressed and would recommend to anyone, thanks!

I was pleased by the service provided from Clayton Home and shocked to see the level of quality that is in every home. I highly recommend this location because of the friendliness and expertise the staff has.

I couldnt ask for a better place to work. A team throughout the entire company who truly cares

At this location the staff is very informed and well knowledgeable about the home buying process they have had the answer to all my questions about the construction on preparing the land for the home as well as the set up and delivery of the home. They help with everything.

Great, friendly, helpful folks. Sharon is amazing and made the experience fun and easy.

Sales lady was a bit uppity. Talking about the miscreants that ride the lightrail. I some times ride the lightrail so she doesnt need my money. Mesa Clayton Homes

Chris Anderson is the man. Awesome guy to work with and cares most about what is best for the customer.

Nice setup and a friendly staff pushing great deals. Whats not to love?

Chris was very helpful and Clayton homes has a great name

My daughter amanda Henson, her husband and four kids purchased a home from clayton homes in Mesa. Was told their home would be ready the end of May. More like left their lot to sit in the street by their lland for two weeks for a small amount of bad road work. Moved it up was told middle of June. Now being told maybe by the end of July. School starts July 31st! I was worried about my home being done before school got out. Now Im worried it still wont be ready for them to start!!! Never a deadline. Claytom homes dont care their four children may not be moved to start school. They dont care they have lived with family the last six months and counting. BOTTOM LINE: Purchased a home I was told would be ready by the end of MAY, now July still waiting.......... update will come when its FINALLY DONE!!!

These people are great, buying my new house from them.

The best team I have ever worked with.

Nice people and helpful staff

Chris is a great salesman and very knowledgeable!

Extremely helpful even though I wasn’t a customer! Thank you Mike!

Very delightful and very professional, the whole place looks really nice. We decided we are buying from them :)

Worked with Clayton Homes of Mesa professional staff very helpful.

This felt a lot like going to a car dealership. The salesman was a little too pushy, telling us that after shopping around everybody always comes back to them and we wont find anything better than they have.

Great people to work with.

Not fond of this place, found a better place and did business with them. Clayton is well over priced I found the same home for 30k cheaper.

No pressure to buy! Always a plus in my book!! Very friendly and professional staff!

I just dont know...

They bs too much

Wonderful staff